MyMazda - MazdaUSA website question

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Feb 19, 2004 | 01:20 PM

mamccubbin

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Bert angry!

Joined: Aug 2003

Posts: 337

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From: Madison, WI

MyMazda - MazdaUSA website question

Has anyone else had trouble adding their VIN number on the MyMazda section of the MazdaUSA website? Everytime I try to add it, it says my VIN is invalid.

Feb 19, 2004 | 01:27 PM

93rdcurrent

The Stickinator

Joined: Nov 2003

Posts: 1,328

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From: Portland, OR.

I did it just fine. Not sure why you are having a problem. I would call.

Feb 19, 2004 | 01:32 PM

G8rboy

Mmmmm... Rotary Donut

Joined: Nov 2003

Posts: 2,376

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From: Lake in the Hills, IL (NW Chicago Burbs)

I had no problem- in fact I even entered my VIN# 2 weeks before I bought the car so I could get access to the owner's manual, so I know there's no tie to a vehicle being sold or registered first.

Feb 19, 2004 | 01:41 PM

mamccubbin

Thread Starter

Bert angry!

Joined: Aug 2003

Posts: 337

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From: Madison, WI

I tried to call, but their offices are closed until later this afternoon for some reason. And I am not the most patient person.

Feb 19, 2004 | 03:28 PM

Trx8

Is Scarce

Joined: Jan 2004

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From: Ann Arbor, MI

Mine entered fine.

Did you check for the typical problem of interchanging letters and numbers (e.g. letter-Os with number-0s)?

Feb 19, 2004 | 03:55 PM

mamccubbin

Thread Starter

Bert angry!

Joined: Aug 2003

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From: Madison, WI

I only used 1s and 0s. Alright, time to call Mazda and sit on hold.

Feb 19, 2004 | 03:57 PM

God of Thunder

Guest

Posts: n/a

Just tried mine, same problem. My car doesn't exist. Wonder if I can convince the bank of the same thing.

Feb 19, 2004 | 04:01 PM

mamccubbin

Thread Starter

Bert angry!

Joined: Aug 2003

Posts: 337

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From: Madison, WI

I just got of the phone with Mazda. They verified my VIN and said to try again in 24 hours as they are having some trouble with the website.

Feb 19, 2004 | 08:11 PM

Elara

Registered

Joined: Feb 2002

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I can't even get into the site- I envy you guys. It won't let me register or anything.

Feb 19, 2004 | 08:15 PM

#10

md_guy

Registered User

Joined: Jan 2004

Posts: 39

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From: Rockville, MD

Same problem here. I even went into inventory search and did a copy/paste of a VIN from there with the same result.

Feb 19, 2004 | 09:48 PM

#11

Rotary Nut

"...I'm a Dapper Dan man"

Joined: Nov 2003

Posts: 840

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From: Newport News, Va

VIN Invalid

Yup. My VIN is invalid also . I tried all caps and then lower case and nada!

Feb 19, 2004 | 10:16 PM

#12

mmmdowning

Registered User

Joined: Oct 2003

Posts: 277

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From: Spotsylvania, VA

If they are having problems with the site just wait a bit. They will correct it. When you do get in, its pretty cool. I wish Toyota would do the same.

Feb 20, 2004 | 01:32 AM

#13

Xyntax

THREAD KILLER

Joined: Sep 2003

Posts: 1,342

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From: San Jose, California

Their site is having problems right now. I entered my VIN the night I bought it, and it was fine. I tried adding it again this time (as a duplicate) and indicated my VIN as invalid.