flooding policy now official?
#51
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Roaddemon - What is the build date of your car (look on sticker on drivers door that lists tire pressure, etc for date)? Is it auto or manual trans? How long have you had your car? I am trying to get something definite on cars that don't have the flooding problem and cars that do have the problem. Thanks for the info.
mm
mm
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Originally posted by Positron
Roaddemon - What is the build date of your car (look on sticker on drivers door that lists tire pressure, etc for date)? Is it auto or manual trans? How long have you had your car? I am trying to get something definite on cars that don't have the flooding problem and cars that do have the problem. Thanks for the info.
mm
Roaddemon - What is the build date of your car (look on sticker on drivers door that lists tire pressure, etc for date)? Is it auto or manual trans? How long have you had your car? I am trying to get something definite on cars that don't have the flooding problem and cars that do have the problem. Thanks for the info.
mm
OK I got the production date. It's 06/03. I wonder if the ECUs on some 8s are defective. Would'nt doubt some recalls once Mazda finds the problem.
Last edited by Roaddemon; 01-31-2004 at 11:03 AM.
#53
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Just a thought... does anyone know what the most recent ECU flashes fix?
I wonder if the most recent ECU flashes are designed to fix some of the flooding issues.
Anyone?
I wonder if the most recent ECU flashes are designed to fix some of the flooding issues.
Anyone?
#54
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I just read this entire thread, help me out:
My gen 2 1988 RX7 DID have a flooding problem. It was a known thing, rumor had it that it was much better in the ~1990 version. I've heard also that the gen 3's (turbos) didn't have much of a problem.
BUT ... the only time my car flooded was if I started it after it was cold (even in August!) and moved it in the driveway, maybe 20-30 feet, then turned it off. Next attempted start, flooded.
OK, those that have experienced flooding on the RX8 (I haven't in the six months I owed it) please help those worrying about short trips to the gas station. I don't believe that your car will flood if its been driven a city block.
What is the longest "trip" taken where flooding has occurred? Help calm the fears of those who won't buy an 8 or are scared to drive to the gas station!
My gen 2 1988 RX7 DID have a flooding problem. It was a known thing, rumor had it that it was much better in the ~1990 version. I've heard also that the gen 3's (turbos) didn't have much of a problem.
BUT ... the only time my car flooded was if I started it after it was cold (even in August!) and moved it in the driveway, maybe 20-30 feet, then turned it off. Next attempted start, flooded.
OK, those that have experienced flooding on the RX8 (I haven't in the six months I owed it) please help those worrying about short trips to the gas station. I don't believe that your car will flood if its been driven a city block.
What is the longest "trip" taken where flooding has occurred? Help calm the fears of those who won't buy an 8 or are scared to drive to the gas station!
#55
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Originally posted by Charles Cope
I just read this entire thread, help me out:
What is the longest "trip" taken where flooding has occurred? Help calm the fears of those who won't buy an 8 or are scared to drive to the gas station!
I just read this entire thread, help me out:
What is the longest "trip" taken where flooding has occurred? Help calm the fears of those who won't buy an 8 or are scared to drive to the gas station!
BTW, I'm no longer optimistic about the email mentioned in the first post.... it's been long enough now for someone to have confirmed ByeByeSaturn's report, but no one that I know has.
#56
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Megareds, I'm not sure anyone tried to call Mazda NA, because if they had they would have posted the answer they got one way or another. I gave the date of the email, and I would call back and myself, but that kind of misses the point. I believe I spoke with a woman named Michelle, but I could be wrong about that.
If someone could call next week, tell them the date of the email and ask to confirm it, that would be great. It's a few minutes of your time, and many would appreciate it. Info:
1-800-222-5500
Our business hours are
Monday through Friday:
8:00AM - 4:45PM (Pacific)
9:00AM - 5:45PM (Central/Eastern)
If someone could call next week, tell them the date of the email and ask to confirm it, that would be great. It's a few minutes of your time, and many would appreciate it. Info:
1-800-222-5500
Our business hours are
Monday through Friday:
8:00AM - 4:45PM (Pacific)
9:00AM - 5:45PM (Central/Eastern)
#57
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Originally posted by BillK
Just to be nitpicky, you are getting exactly the power and MPG advertised on the window sticker... (yes, I know many are getting below EPA mileage, but you would likely get what's on the sticker if you drove on the rollers comprising the EPA test loop...)
Just to be nitpicky, you are getting exactly the power and MPG advertised on the window sticker... (yes, I know many are getting below EPA mileage, but you would likely get what's on the sticker if you drove on the rollers comprising the EPA test loop...)
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JimW, have you seen Maurice's personal mpg? Don't believe everything you read on the web. I don't think there is any claim that stage1 or 2 will get you improved fuel economy. Canzoomer is not a subsidiary of Mazda and isn't promising to give back the exact supposedly lost hp. Best wishes whatever route you take.
#59
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Originally posted by ByeByeSaturn
Megareds, I'm not sure anyone tried to call Mazda NA, because if they had they would have posted the answer they got one way or another.
If someone could call next week, tell them the date of the email and ask to confirm it, that would be great. It's a few minutes of your time, and many would appreciate it. Info:
Megareds, I'm not sure anyone tried to call Mazda NA, because if they had they would have posted the answer they got one way or another.
If someone could call next week, tell them the date of the email and ask to confirm it, that would be great. It's a few minutes of your time, and many would appreciate it. Info:
#60
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Megareds,
It was not an email sent to me. It was an email sent by HQ to all Mazda customer service reps, apparently. That's what I was told, and it definitely requires confirmation (hence the "?" in the subject of this thread). Granted, an official letter sent by Mazda to all dealers and owners would be the only 100% stamp of authenticity that would truly put our concerns to rest, but an email of the like that I was told about is a step in the right direction.
So now the only question is, who's gonna call?
It was not an email sent to me. It was an email sent by HQ to all Mazda customer service reps, apparently. That's what I was told, and it definitely requires confirmation (hence the "?" in the subject of this thread). Granted, an official letter sent by Mazda to all dealers and owners would be the only 100% stamp of authenticity that would truly put our concerns to rest, but an email of the like that I was told about is a step in the right direction.
So now the only question is, who's gonna call?
#61
Originally posted by Charles Cope
OK, those that have experienced flooding on the RX8 (I haven't in the six months I owed it) please help those worrying about short trips to the gas station. I don't believe that your car will flood if its been driven a city block.
OK, those that have experienced flooding on the RX8 (I haven't in the six months I owed it) please help those worrying about short trips to the gas station. I don't believe that your car will flood if its been driven a city block.
I regularly fill up with gas (plesae lets not turn this into a mpg thread ) at the station at the bottom of the hill from work when it's cold - about 200 yards, and I have had no issue restarting after getting gas so far. Generally after getting out of the lot, pulling onto the road and then into the station the temp gauge has just started to move from dead cold.
Simon.
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Originally posted by JimW
Yes we are getting the advertised H.P. but not the MPG even while driving like EPA rollers!
Yes we are getting the advertised H.P. but not the MPG even while driving like EPA rollers!
I tend to believe that though there is some issue with ECUs and MPG (some have no problem achieving EPA numbers, others cannot) I also believe the car's lack of an upshift light means that most people don't shift using EPA-like shift patterns. Try upshifting at no more than 3K RPM and always, but always shift into 6th as soon as possible once you get to speed - the engine won't bog at as little as 35 MPH in 6th but won't exactly accelerate - and see what you get...
#63
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Originally posted by BillK
If they detuned after the MPG ratings were established Mazda would have to go back to the EPA for a retest, so the sticker ratings were established with the final ECU mapping.
If they detuned after the MPG ratings were established Mazda would have to go back to the EPA for a retest, so the sticker ratings were established with the final ECU mapping.
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Originally posted by MEGAREDS
I was lurking on the British version of this board a few nights ago and noticed that pretty much everyone was getting 21-23mpg. Are the Brits not also driving the crippled RX-8?
I was lurking on the British version of this board a few nights ago and noticed that pretty much everyone was getting 21-23mpg. Are the Brits not also driving the crippled RX-8?
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Interesting observation... The Nashville Auto and Truck Show was this weekend. I went today a lurked around the RX-8, listening to the the sales people talk to people about the car. They mentioned to almost everyone that you had to be careful about shutting down cold. They were also telling people the oil need to be checked often. When I bought my car the saleman mentioned on the test drive that you had to be careful about moving the car short distances, but that was it, no other mention of it..
just my input.. for what it's worth..
just my input.. for what it's worth..
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I also had starting problems which went to Mazda techincal. They have produced a technical note (last week in the UK) which suggests to rev the car to 3500 revs and then switch the ignition off (this should clear any unburnt fuel). When you restart the car, they suggest putting your foot to the floor (shuts off the fuel supply) and then slowly release the pedal until it fires.
Mike
Mike
#68
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Very good news... I received a letter today from Mazda North American Operations. I'll post the details in another thread because I think it deserves its own. For now, I'll just quote the relevant paragraph:
"In regards to your question, any incidence of RX-8 flooding, whether it be dealer service or towing, will be covered under Mazda New Vehicle Warranty (48months/50,000miles). I apologize for any miscommunication between you and the dealer as dealers have been educated that the repair will always be covered by Mazda."
This is a huge relief to me personally because up until today I was becoming convinced that Mazda was deliberately being vague at the expense of its customers and potential customers, and I was distressed that I had bought a car from that type of company. I had also decided that I was going to stick with this issue until I had received some measure of satisfaction, so planning "Stage 2" was consuming more and more of my time and energy... I'm really happy to say that "Stage 2" is cancelled.
Guys... this is a very generous policy, and one we should be thrilled with. I know some of you were told this was the policy from the start, but my experience suggested that it was not such a simple issue. I was quickly becoming convinced that we would get coverage for the first year as a "service adjustment" or, as my dealer told me in writing, as a "one-time good will fix." That could easily be $250 per repair. In light of the plain and unequivocal language used in the letter, and in light of the fact that it took them over three weeks to respond, I'm convinced this will stick.
Zoom Zoom!
"In regards to your question, any incidence of RX-8 flooding, whether it be dealer service or towing, will be covered under Mazda New Vehicle Warranty (48months/50,000miles). I apologize for any miscommunication between you and the dealer as dealers have been educated that the repair will always be covered by Mazda."
This is a huge relief to me personally because up until today I was becoming convinced that Mazda was deliberately being vague at the expense of its customers and potential customers, and I was distressed that I had bought a car from that type of company. I had also decided that I was going to stick with this issue until I had received some measure of satisfaction, so planning "Stage 2" was consuming more and more of my time and energy... I'm really happy to say that "Stage 2" is cancelled.
Guys... this is a very generous policy, and one we should be thrilled with. I know some of you were told this was the policy from the start, but my experience suggested that it was not such a simple issue. I was quickly becoming convinced that we would get coverage for the first year as a "service adjustment" or, as my dealer told me in writing, as a "one-time good will fix." That could easily be $250 per repair. In light of the plain and unequivocal language used in the letter, and in light of the fact that it took them over three weeks to respond, I'm convinced this will stick.
Zoom Zoom!
#69
Megareds,
Im curious to know if this is an official national response from mazda, or just a per incident response to your case
Did you happen to question the rep and ask them this? If this is anational incident, ask them for a CODE or an INCIDENT ID number which pretty much is a way of them tracking specific cases with their vehicles
I have to call Mazda HQ tomororw and talk to someone .... but gj, gl and hope your ride gets repaired asap !
Za
Im curious to know if this is an official national response from mazda, or just a per incident response to your case
Did you happen to question the rep and ask them this? If this is anational incident, ask them for a CODE or an INCIDENT ID number which pretty much is a way of them tracking specific cases with their vehicles
I have to call Mazda HQ tomororw and talk to someone .... but gj, gl and hope your ride gets repaired asap !
Za
#70
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My "question" (referenced in the letter quoted above) was specifically whether flooding repairs were covered under the warranty for the full 4 years. I complained that my dealership had indicated my repair was not a warranty-covered incident and said I believed RX-8 owners were entitled to know Mazda's interpretation of the extent of their coverage. I specifically asked to know what Mazda's policy toward flooding would be into the future. My letter appears to have been processed around the same time ByeByeSaturn reported an email had gone out to customer-service people about the fact that flooding was a covered incident. I suggest anyone with a problem or question call the number referred to in my letter: 800-222-5500. This is Mazda's customer relations number.
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I sent an email to the customer service office at Mazda NA and asked, in general what Mazda NA recommends that an owner do about the flooding issue. In retrospect, my question was probably too general, but here is what the Mazda NA rep sent me today:
In regards to your inquiry about operation to avoid stalling (as
mentioned in our "Quick Tips"), as I'm sure that you know from your personal research before your purchase, the RX-8 is a truly unique sportscar. Not only is the styling and design different, but it is also powered by a completely different type of engine. Undoubtedly, you must have been attracted by the uniqueness of the rotary engine as one of the features of the RX-8.
By design, the rotary engine will utilize oil to lubricate its
components and the temperature gauge should reach operating range to allow for proper functioning. As you have found, it is suggested that one simply allows for the fuel and oil to move through the vehicle before shutting it off to avoid flooding and improper flow of oil. Almost all driving will allow for this naturally. Extremely short drives may not allow for this however.
Therefore, in the rare case that you need to simply move the car out of the driveway, for example, and then turn it off....just give a few minutes (we suggest 5) to allow for warm up.
Basically, we suggest that you allow the fuels and fluids to move
through the vehicle until warm and avoid spark plug damage, too. We suggest letting the engine idle for about 10 seconds before moving your RX-8 (this is pretty standard for ANY driving). Before shutting off the engine after moving, let the engine idle for about 5 minutes and then rev it to 3,000 RPMs and return to idle. You can then shut it off.
Naturally, this would only be suggested in rare situations when you operate it for less than 5 minutes at at time. Almost all driving that one does would allow for the engine to operate naturally to these specifications.
At least I feel I have some more detail from an "official" source about short moves, idling before starting, and reving before shutting down.
In regards to your inquiry about operation to avoid stalling (as
mentioned in our "Quick Tips"), as I'm sure that you know from your personal research before your purchase, the RX-8 is a truly unique sportscar. Not only is the styling and design different, but it is also powered by a completely different type of engine. Undoubtedly, you must have been attracted by the uniqueness of the rotary engine as one of the features of the RX-8.
By design, the rotary engine will utilize oil to lubricate its
components and the temperature gauge should reach operating range to allow for proper functioning. As you have found, it is suggested that one simply allows for the fuel and oil to move through the vehicle before shutting it off to avoid flooding and improper flow of oil. Almost all driving will allow for this naturally. Extremely short drives may not allow for this however.
Therefore, in the rare case that you need to simply move the car out of the driveway, for example, and then turn it off....just give a few minutes (we suggest 5) to allow for warm up.
Basically, we suggest that you allow the fuels and fluids to move
through the vehicle until warm and avoid spark plug damage, too. We suggest letting the engine idle for about 10 seconds before moving your RX-8 (this is pretty standard for ANY driving). Before shutting off the engine after moving, let the engine idle for about 5 minutes and then rev it to 3,000 RPMs and return to idle. You can then shut it off.
Naturally, this would only be suggested in rare situations when you operate it for less than 5 minutes at at time. Almost all driving that one does would allow for the engine to operate naturally to these specifications.
At least I feel I have some more detail from an "official" source about short moves, idling before starting, and reving before shutting down.
#72
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Some how I don't find moving a car a short distance to be a rare event. Still I can deal with it but it is not rare!
Basically he didn't say anthing more than what is in the tips booklet.
Basically he didn't say anthing more than what is in the tips booklet.
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Originally posted by MEGAREDS
"In regards to your question, any incidence of RX-8 flooding, whether it be dealer service or towing, will be covered under Mazda New Vehicle Warranty (48months/50,000miles). I apologize for any miscommunication between you and the dealer as dealers have been educated that the repair will always be covered by Mazda."
"In regards to your question, any incidence of RX-8 flooding, whether it be dealer service or towing, will be covered under Mazda New Vehicle Warranty (48months/50,000miles). I apologize for any miscommunication between you and the dealer as dealers have been educated that the repair will always be covered by Mazda."
In short, it's good to know they will cover it, but Mazda still needs to fix it, IMHO, or the 8 will never be anything but a very small niche car and the rotary's reputation will be sullied once and for all...
#74
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Originally posted by BillK
While this is good to know, it still doesn't solve the problem that it may happen to you at a very inopportune time, and if it does it will likely take at least an hour to get your car towed and then you will likely be without it up to three or four days, depending on when it happens.
In short, it's good to know they will cover it, but Mazda still needs to fix it, IMHO, or the 8 will never be anything but a very small niche car and the rotary's reputation will be sullied once and for all...
While this is good to know, it still doesn't solve the problem that it may happen to you at a very inopportune time, and if it does it will likely take at least an hour to get your car towed and then you will likely be without it up to three or four days, depending on when it happens.
In short, it's good to know they will cover it, but Mazda still needs to fix it, IMHO, or the 8 will never be anything but a very small niche car and the rotary's reputation will be sullied once and for all...