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Do you REALLY know what weight oil your dealer uses in your 8??

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Old Feb 12, 2004 | 03:36 PM
  #26  
G8rboy's Avatar
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From: Lake in the Hills, IL (NW Chicago Burbs)
I for one will not have a dealer or any other grease monkey changing my oil... I don't trust any of them on any level. Plus it's good bonding time with your 8... you bleed for it, and it bleeds for you. Hell, If I could do my own warranty work and have the parts shipped to me directly, I would... but that's just me.
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Old Feb 12, 2004 | 03:37 PM
  #27  
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From: Idaho
well if my 30k car is under warranty and iol changes are less than 10 bucks i will let the dealer do it and if it gets f'd up then i guess they buy me anew engine.
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Old Feb 12, 2004 | 03:42 PM
  #28  
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From: Beyond that there swamp.
I know my dealer did the right oil the first time as I was standing next the car. However, sicne I have been rather disapointed with their willingness to fix things under warranty, I do the changes myself. This way I can also take the time to drain the oil coolers (somewhat).

If you have the tools, it's a quick painless job.
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Old Feb 12, 2004 | 04:23 PM
  #29  
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I posted a lot about my previous experiences w/ oil changes. The last time I watched them pour it in, drain it, add it, drain, and add it - from bottles. Someone was right about other Mazda models using 5/20 - I believe the new MPVs and Mazda 6 use it. But the ticket still printed the change as '10W30' on the last visit. I don't trust them much if I can't see it. Mine has only been in for oil changes; I got the first one from my dealer; but they claimed back in October that they'd worked on several already - I didn't really buy it but didn't try to argue it just the same. I use Castrol 5W20 for my additions between. Or I will when I get to drive it again, hopefully soon.
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Old Feb 12, 2004 | 04:45 PM
  #30  
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From: Beavercreek, Ohio
I just had my oil changed and they put mazda issue 5w20 in. They also (per my complaints) relashed my PCM after finding a pending mis-fire code and replaced my fouled spark plugs. They seem to be very educated.
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Old Feb 12, 2004 | 04:49 PM
  #31  
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From: La La Land
Before you guys think that our cars are all that special in this requirement, be aware FORD is using 5w20 in everything, including the new F150 and Mustang. It is a Ford corporate level spin on CAFE and not specific to Mazda. We are not the only ones going through this and my understanding is that we are ok using a thicker grade of oil.

Check this epa report out -

http://www.epa.gov/otaq/cert/dearmfr/ccd0112.pdf

http://www.ford-trucks.com/frameredi...fr/ccd0006.pdf

And this FAQ from AmSoil pointing out both Ford and Honda are doing this-

http://www.synthetic-oil-tech.com/d....s/ford5w20.htm


These are not the only sources of info. There is a lot of it. I found one document I can not find the link to where Ford acknowledges the use of 5w20 increase the consumption of oil.

Last edited by murix; Feb 12, 2004 at 05:25 PM.
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Old Feb 12, 2004 | 05:07 PM
  #32  
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My dealer doesn't carry 5W-20. "I think we can order it, though." WHat do you use in the shop? "We just throw 10W-30 in everything. That's all we acn get in bulk."

I have my daughter do my oil changes at the Honda dealership where she works. Do they have 5W-20 in bulk? No--10W-30. 5W-20 only comes in 1qt. containers which they order by the pallet loads. Most new Hondas require it, so they make sure they get it. The Honda service shop is overwhelmed with customers. the Mazda service shop has few. Wonder why.
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Old Feb 12, 2004 | 05:42 PM
  #33  
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Re: Do you REALLY know what weight oil your dealer uses in your 8??

Originally posted by Aratinga
Okay; this has happened to me twice now, at two different dealers, so this is more than just a fluke. Just so y'all know, I'm one of the "free scheduled maintenance" cars -- otherwise I wouldn't go near a dealer service department. I took my 8 in for its second oil change today; I tried going to Anaheim Mazda this time since Claremont Mazda's service department is virtually impossible to get a while-u-wait appointment with (see this thread), and when I did finally get an appointment they proceeded to overfill my car with the wrong oil (using 10W-30 instead of the manual specified 5W-20). I made them drain it and promised myself to never subject my car to their incompetence again.

SO -- I figured I'd give Anaheim Mazda's service department a try. Getting the while-u-wait appointment was no problem. When I got there, I thought I'd better ask to make sure they use 5W-20 oil. They told me, "Oh, no -- we don't even carry that. We use 10W-30. It's fine for the RX-8."

I showed them my owner's manual, which specifies ONLY 5W-20. I even showed them the oil filler cap which has 5W-20 stamped right on it. One of the service guys then disappeared into the back office, allegedly to call Mazda Technical/Engineering to get an answer.
After 10 minutes, he comes back and says they told him it's okay to use the 10W-30 and that the 5W-20 is only specified because of EPA gas mileage requirements.

I wasn't buying it -- I walked. I then called Mazda Customer Service on my cell phone from the parking lot and asked them what was going on, and why I can't find a dealer who was willing to put the correct oil in my car. The Customer Service drone goes, "Oh really? We haven't heard of this before." I told him that most owners probably ASSUME the dealer is putting the correct oil in and don't even ask or check.

So he says he'll get back to me "at the beginning of next week". In the meantime, I'm fuming. So do you guys know for sure that you have 5W-20 oil, or did you just "ASSUME" the dealer put the right stuff in? I suggest you look at your receipts and call your service departments. You may be in for a surprise. Post your results here!

The point is, one never really knows unless they see the bottle of oil opened and poured into the vehicle, that is why maintenance is so frustrating.
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Old Feb 12, 2004 | 06:03 PM
  #34  
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From: Ann Arbor, MI
My dealer is also a Ford dealer. They said they use Motorcraft 5W20 (syn+dino blend). I carry the same in the car to top-off my oil.
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Old Feb 12, 2004 | 06:50 PM
  #35  
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From: orange,ca
I had mine changed last week and they told me they used 5-20 chevron
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Old Feb 12, 2004 | 08:14 PM
  #36  
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From: Dallas, GA
Got mine changed a couple weeks ago and they used Mazda 5W-20. Overfilled it but used the right oil. Dealer drained some out and good to go.
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Old Feb 12, 2004 | 08:26 PM
  #37  
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From: Philadelphia, PA USA
I've seen the 5/20 sitting in the dealer's parts department. That and they are an old Mazda dealer who has sold and regularly maintains RX 7's. I trust them.
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Old Feb 12, 2004 | 09:33 PM
  #38  
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From: Long Island City, NY
i have my recipt from my first oil change and no where does it start 5w-20.... the recipt does say
5555EN001 MTR Oil
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Old Feb 13, 2004 | 12:13 AM
  #39  
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Originally posted by zoom44
but Monkey my man what does that mean? that 10w30 will somehow effect gas mileage? if so, the mpg isn't that great to begin with so why would someone want to take the chance of making it worse?
It's a way to increase the average fuel economy for a auto producer. If all vehicles a auto maker produced used the lighter weight oil, a small increase in fuel economy is realized. There is less resistance (oil is pushed through the engine easier) so the engine does not work as hard. Ford does the same thing. 10W30 does not harm the engine.
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Old Feb 13, 2004 | 01:07 PM
  #40  
CanZoomer JR's Avatar
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From: Edmonton, Alberta
Use 5W20 please,And Do not use Synthetic if you are wondering why there are many posts with very descriptive reasons wy not to use synthetic. Please check one of the threads if you don't believe me.
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