AdRoCK3217

Ok. They haven't started working on my car, they said they will get around to it (hopefully) Monday. I took it in for these problems/things:

Oil change
Engine recall check/gas/wash
Brake squeal TSB
Dipstick TSB
A/C TSB
Crank no start TSB

Ok, so far, they called me after reviewing the things I needed done..

He said that if they cannot duplicate the problem (AC and no crank) they will not be taking measures to fix the problem (like resetting AC, replacing battery+spark plugs..). Also, they said that because the dipstick is not faulty, they have no reason to replace it.

Lastly, they say the brake warranty went up at 12,000 miles, and that they have no reason to fix my brake squeal for free.

So I calmly told him that these are technical service bullitens, whether he can or can not duplicate the problems does not change the fact that I had a problem with the car and would like it fixed to prevent it happening again.

I also explained that the brakes squeal loud as hell, and even though my car has 33000 miles, it should not be squealing louder then an 18-wheeler/school bus. It is rediculous for a car I paid so much for to have a problem like this, and he is not willing to fix it just because the brake warranty is up.

Am I getting screwed? Nonetheless, I'm going to wait for new word of what they do before taking any offensive action. If they refuse to do the work...should I just call MNAO and explain whats going on to them? Or what? :\ I definitely feel like I'm being shafted, and this is rediculous.

ezrider55

Call MNAO if you get no satisfaction from dealer or change dealers. A call to the service manager at a new dealer with an explanation of what you have gone thru and a good attitude may work.

Endor

How old are your current set of brake pads?

otherside

First, with 33k on your brakes they are out of warranty. Plus, the replacement pads are a softer compound. second, are you getting moisture on the dipstick? If no, no repair is needed. Third, is there a problem with your A/C? If no, no repair is needed. Fourth, are you having a starting problem? If no, then no repair is needed. TSB's are for technician and dealer reference only, it pisses me off they are available to the public. TSB's are "not" recalls and you are not entitled to the repairs mentioned in a TSB if the problem does not exist.

NoTears316

^^ Exactly. If the fault does not exist, they have no reason fixing it.

TSB does not = recall

Ninonemo

Well, if it makes you feel any worst. I took my car in for the recall and I got 4 new brake pads and had my rotors resurfaced. The weird part was that I never told them anything about having problems with my brakes. It's a 2006 RX-8...

Or maybe they saw my thread: Scatched rotors

otherside

I think I would want to know why they did that...

AdRoCK3217

Why would I take in TSB's that are not a problem?

The dipstick TSB was to get the one with the indents, so I can tell how low I am on oil.

Yes, my AC is getting warmer at random (not just on hot days)

Yes, my car is hard to start after letting it sit for about an hour of being fully warmed. I assume this is flooding..but nonetheless, it is hard to start, and requires multiple attempts.


So wait, just because my braking system is out of warranty, my "newish" pads should squeal loud as hell? I'm pretty sure this has been covered many times on this forum as dust buildup of some kind inside the caliper.


Do you think I'm some kind of idiot..?

Ninonemo

On the sheets that came with my invoice, it said my brakes were noisy. But the noise went away after 100 miles and the rotors smooth out after 200 miles. I haven't heard a single sound from my brakes since then. Well, when I took my car to have the recall done, it was raining, maybe he heard it squeal when pulling out. That's the only time you'll ever hear them. Maybe that's a good tip for people wanting their brake pads replaced, go when it's raining.

fray

iTrader: (1)

I for one am glad the TSB's are available. I had been having the hesitation caused by a cracked motor mount. I never would have known how to explain it to my dealer without the TSB. All I knew is that something was wrong with my car at low RPMs.

Having the TSB, I was able to verify that it really was a problem on my car, and pointed the dealer to the TSB. Instead of wasting hours on diagnostic time, they were able to verify a cracked engine mount in a matter of minutes vs hours (or not at all.)

Some dealers may be very knowledgable and be able to figure out a problem based on vague symptoms from a customer, most of the ones I am used to have to be hit over the head or it takes them hours or days to (mis)diagnose the problem.

I also know that of all of the TSBs that are applicable based on VIN, only about 5% have applied to my car so far.

NoTears316

If you really think brakes with 33k miles on them are "newish", then YES.

AdRoCK3217

I never implied that at ALL. The dealer I bought the car from said they were BRAND NEW pads and tires. I was shown reciepts for BOTH, the dealer put them on to pass inspection. Thanks for trying to be a dick, weee!

NoTears316

Wasn't trying to be a dick, just answering your question. You never mentioned before that your brakes were "brand new", you only said that you have 33k miles on your car and that your brakes squeal louder then a school bus. I guess you think we are mind readers as well.

Good luck!

DivisionMonkey

I'm glad the TSBs are available to the public also. I find it down right sneaky for anyone to think they shouldn't be available. I agree they shouldn't be treated as recalls because they aren't. However, they do give a good view of what could be wrong with your car or what might go wrong with it in the future. I think all manufacturers should make this information available to the public. I'm not sure why consumer awareness would "****" anyone off?

dreamfrog

A TSB is a tool for svc techs to use to diagnose a problem. If you report a specific symptom, they should ALWAYS check the TSB's for that symptom. If you have an idiot svc dept & they can't find a TSB & one does, in fact, exist for your symptom, then yes, it's great to have TSB's available to the public. It's also great for those DIY's who always question everything about their car anyway. And, it's never bad to be educated. Especially when you value your car as much as most RX8 owners do.
When a TSB becomes bad is when owners get anxious or paranoid about a problem that didn't exist & they read a TSB & think oh, crap, my car does that. When, in fact, it does not.
I think most people on this forum are educated enough to know when they are going overboard where there isn't an issue. At least I hope that they are.....
I can't wait to go through the TSB's, something may be shown there that I never would have realized was an issue, if I didn't read it. I didn't buy my car new, so I don't know how it was made to originally be when it was 100% flawless.

zoom44

me too-

your problem then is with the dealer you bought the car from


wanting the dipstick so you can read it easier isnt a warrantable reason. you would hav eto demonstrate teh "foamy" froth problem ,which isnt even an actual problem mind you, in order to get the new stick free. if you want it pay for it


is it whenyou go just over halfway on the throttle? because the compressor cuts off at 60% throttle. you may only have a foot problem and not an
AC probelm. you need to reproduce the issue for them. take them for a ride

AdRoCK3217

Now see, I didn't know that :-P I just heard around that they made a new, easier to read dipstick..I figured we all got new ones.




Ah! I never knew that! That would make that my problem, then, as majority of my driving in on backroads...


Thanks for all the info!