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Dealership: RX-8 = Volvo

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Old Feb 25, 2009 | 01:46 PM
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Dealership: RX-8 = Volvo

According to the Service Techs at the dealership down the road from me RX-8's are just like Volvos.

Both service techs that were working said that.



Now I have to drive 40 miles across Houston to go to the usual dealership because there is no way in hell they are touching my car.


I'm not even going to bother with everything else that was said. Worst car/dealership experience ever.
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Old Feb 25, 2009 | 01:54 PM
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both have 4 cylinders dont they?
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Old Feb 25, 2009 | 01:56 PM
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wow!
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Old Feb 25, 2009 | 01:58 PM
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did you ask them to explain their comment? or did you jus walk away all disgruntled and not understanding?
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Old Feb 25, 2009 | 01:59 PM
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Originally Posted by HeavyMetal699
According to the Service Techs at the dealership down the road from me RX-8's are just like Volvos.
What does that even mean? Does he mean they drive like volvos? Are boxy like volvos? Are safe like Volvos? Attract girls like volvos? Pee standing up like volvos?

I mean... this is a stretch... but Ford still owns part of Volvo, correct? I know we have a few ford parts in our car (clutch neutral switch for sure ) So perhaps that is what they meant? Even though I don't know why I am even trying to defend what they said.

Good call though taking your car away from those techs.
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Old Feb 25, 2009 | 02:02 PM
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"I guess.....maybe. . . . nope nope... still don't see it."

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Old Feb 25, 2009 | 02:05 PM
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A Volvo is just a good way to carry your airbags.......
-Clarkson
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Old Feb 25, 2009 | 02:07 PM
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He said both cars have similar engines, then went on a rant about how rotaries burn oil...

An turbocharged inline 5 is nothing like a rotary anything.

I left soon after because I went in to get warranty work done. I think my pilot bearing is making a very loud whiiiirrrr noise in every gear and in nuetral. He said its probably caused from abuse and he would most likely void my warranty. He also noticed spark plugs in my cup holder(just changed them) and that changing spark plugs yourself will void the engine warranty.

Luckily he had neither my keys nor my vin and I decide to leave.
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Old Feb 25, 2009 | 02:10 PM
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what an idiot, good thing you left...
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Old Feb 25, 2009 | 02:23 PM
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the local mazda dealership is also a volvo dealership here. maybe they're onto something...

i guess that explains why that old lady tried to get into my car instead of her 1980 volvo after we both had service done. they do look an awful lot alike.
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Old Feb 25, 2009 | 02:27 PM
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Originally Posted by HeavyMetal699
He said both cars have similar engines, then went on a rant about how rotaries burn oil...

An turbocharged inline 5 is nothing like a rotary anything.

I left soon after because I went in to get warranty work done. I think my pilot bearing is making a very loud whiiiirrrr noise in every gear and in nuetral. He said its probably caused from abuse and he would most likely void my warranty. He also noticed spark plugs in my cup holder(just changed them) and that changing spark plugs yourself will void the engine warranty.

Luckily he had neither my keys nor my vin and I decide to leave.
wow. report them to MNAO. telling anyone that changing their own plugs voids a warranty is total crap.

Post the name of that hack shop plz. Maybe save a fellow Texan a headache +/- a wasted trip.
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Old Feb 25, 2009 | 02:33 PM
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WOW way different. My Daily Driver is a Volvo S40 1.9L Turbo and it doesnt even compare to the RX8.
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Old Feb 25, 2009 | 02:35 PM
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Report the dealership to MANO. Tell them they said that the RX-8 is the same as a volvo engine wise, and that they wanted to void your warranty because you had spark plugs in your cup holder. Also tell them that they already diagnosed that you abuse your car without even ever actually doing anything but look at the outside of the car.

That's bullshit of the highest degree and if there is anyone who should be out of work in this economic climate, it's jackholes like this guy. If you write them nicely, they may even give you something for blowing the whistle on a bad tech. It may just be a pat on the back, but at lest you save someone else from getting screwed by this jerk.
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Old Feb 25, 2009 | 02:36 PM
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Well, I alraedy did in the bad guy/good guy forum. It's best mazda off of 59 and beltway 8 on the SW side of Houston. I have shocks, springs, and a shifter (took the shifter out to avoid problems), but other than that I am completely OEM. I even have a new OEM air filter and use the OEM oil filters.

I think they already have a bad comment or 3 in the bad dealership thread, but the search function does not help on monster threads.


And yes as unbelievable as it sounds the service tech said that the engines in the volvo and the RX-8 are very similar.


Is it worth reporting this to MNAO?
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Old Feb 25, 2009 | 02:39 PM
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Originally Posted by HeavyMetal699
Well, I alraedy did in the bad guy/good guy forum. It's best mazda off of 59 and beltway 8 on the SW side of Houston. I have shocks, springs, and a shifter (took the shifter out to avoid problems), but other than that I am completely OEM. I even have a new OEM air filter and use the OEM oil filters.

I think they already have a bad comment or 3 in the bad dealership thread, but the search function does not help on monster threads.


And yes as unbelievable as it sounds the service tech said that the engines in the volvo and the RX-8 are very similar.


Is it worth reporting this to MNAO?
i would report the issue of him saying he would void your warranty for changing the spark plugs and for jumping to conclusions about the way you drove your car based on a sound. i wouldn't even mention the fact he said it's like a volvo. it will just lessen your argument and he is entitled to his opinion on that (however dumb we think that opinion might be).
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Old Feb 25, 2009 | 02:40 PM
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As usual, I agree with Socket7. It's always worth reporting d-bag dealerships. It doesn't take much time and hopefully has a positive impact on somebody that doesn't know enough NOT to go to that place.
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Old Feb 25, 2009 | 02:40 PM
  #17  
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100% worth it. I don't want that tech near my car, and I think I speak for every RX-8 owner that knows their *** from their elbow. He won't get called on his idiocy unless you report him.
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Old Feb 25, 2009 | 02:41 PM
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3 brilliant posters in a row. This thread is full of win!




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Old Feb 25, 2009 | 02:57 PM
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Anyone have the phone number for MNAO?

They never opened up a service ticket for my car, thank god. I can give them a call tomorrow after the repairs are hopefully complete by Munday Mazda.
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Old Feb 25, 2009 | 03:00 PM
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from mazdausa.com

Mazda Customer Assistance Specialists are available

Monday - Friday, 6:00am - 4:45pm Pacific Time

1-800-222-5500

Mazda North American Operations
P.O. Box 19734
Irvine, CA 92623-9734
Attn: Customer Assistance Center
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Old Feb 25, 2009 | 03:05 PM
  #21  
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That's what I get for searching the forum and not the internet!

I'll give them a call tomorrow.
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Old Feb 25, 2009 | 03:07 PM
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lol - I did a quick search here, too. That was useless.


The "contact us" link on the Mazda site was much easier.
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Old Feb 25, 2009 | 05:59 PM
  #23  
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I think what the dealership meant is that Ford has a stake in Mazda & Volvo.
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Old Feb 25, 2009 | 06:18 PM
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Wait wait, did you talk to the service manager or the technician? BIG difference. I ALWAYS have to cus out service managers with warranty stuff and ask to see the technician and the techs are always like. "He's right (service manager name), we'll get right on it"
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Old Feb 26, 2009 | 02:18 PM
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Munday Mazda called me today to give me the news.

Bad news: the whirrr noise of my transmission really is my transmission. Its getting rebuilt at 30,000 miles. The tech said he thinks its a bearing in the transmission. Its not a throw out bearing or pilot bearing or any of that. Something in the actual transmission itself.

Good news: Dealership is taking care of me. It will be covered under warranty and I get to keep the rental ('09 toyota corolla) until its fixed. The tech also said that if the clutch shows extreme signs of wear they will let me know so I can arrange for it to be replaced if need be.


Much different experience than what I received at the other dealership (Best Mazda)
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