Notices
RX-8 Discussion General discussion about the RX-8 that doesn't fit in one of the specialty forums.
Sponsored by:
Sponsored by: CARiD

Blown engine need legal advise Mazda denise warranty

Old Dec 2, 2010 | 01:42 PM
  #26  
h-khunterkiller's Avatar
Thread Starter
for hire
 
Joined: Aug 2005
Posts: 172
Likes: 0
From: broward
Originally Posted by xexok
Thats from the bumper 2 bumper warranty but its the same for the others.



Did you only have receipts for 5 gallons of oil? That would probably only do about 4 total oil changes with some left over. I know when I change mine I usually only get about 1 gallon of oil out. You told them you did 5 oil changes, which might be possible but over a 3 year period that 5 gallon jug probably wouldnt even be enough to top off your oil between changes lol.

If you only have receipts for the 5 gallon jug of oil then I think your screwed. By getting a lawyer you might just be digging your hole deeper.
I have more then the 5 gallon pale but that's the only one with a date (with they require it... I only had did the oil changes on the record I kept the rest the dealer did them
Reply
Old Dec 2, 2010 | 01:45 PM
  #27  
h-khunterkiller's Avatar
Thread Starter
for hire
 
Joined: Aug 2005
Posts: 172
Likes: 0
From: broward
Originally Posted by kster
It sounds like Mazda is denying your warranty claim due to insufficient evidence that the oil was actually changed (they are more or less ignoring the receipts for oil purchased). This means that anyone doing their own oil changes would have the same problem.
That's my point excatly... Hopefully this posts will help anyone else that has the same problem...
Reply
Old Dec 2, 2010 | 01:54 PM
  #28  
h-khunterkiller's Avatar
Thread Starter
for hire
 
Joined: Aug 2005
Posts: 172
Likes: 0
From: broward
Originally Posted by expo1
He isn't making a claim under the new car warranty, he is trying to use the 8 year / 100K. In that extension it does state the owner must maintain the car and be able to prove it. Item #4 on the 2nd page.
Correct on the claim... Receipt of material are the only prove anyone that does self work will have unless is video taped like 9krpm said... One thing I have on my favor if they try to claim I not certified to do it is my uncle is an aircraft craft mechanic
Reply
Old Dec 2, 2010 | 02:40 PM
  #29  
xexok's Avatar
Registered
 
Joined: Dec 2009
Posts: 2,100
Likes: 7
From: Aurora, CO
Originally Posted by h-khunterkiller
I have more then the 5 gallon pale but that's the only one with a date (with they require it... I only had did the oil changes on the record I kept the rest the dealer did them
So you have the receipt for the 5 gal jug + filters and then you have receipts where the dealer did oil changes between yours every now and then, right?

Also the person who said they recommend every 7,500 miles is right, in the manual it says to change every 5k if any of the following apply:

l Repeated short-distance driving
l Driving in dusty conditions
l Driving with extended use of brakes
l Driving in areas where salt or other corrosive materials are being used
l Driving on rough or muddy roads
l Extended periods of idling or low-speed operation
l Driving for long periods in cold temperatures or extremely humid climates
l Driving in extremely hot conditions
l Driving in mountainous conditions continually
otherwise change every 7500. So if you changed it every 3k and (hopefully) wrote the mileage and date of each change down somewhere then you should have a good argument. Even without writing it down it seems like you should still have a chance I guess if you can somehow prove it.
Reply
Old Dec 2, 2010 | 03:42 PM
  #30  
h-khunterkiller's Avatar
Thread Starter
for hire
 
Joined: Aug 2005
Posts: 172
Likes: 0
From: broward
Originally Posted by xexok
So you have the receipt for the 5 gal jug + filters and then you have receipts where the dealer did oil changes between yours every now and then, right?

Also the person who said they recommend every 7,500 miles is right, in the manual it says to change every 5k if any of the following apply:



otherwise change every 7500. So if you changed it every 3k and (hopefully) wrote the mileage and date of each change down somewhere then you should have a good argument. Even without writing it down it seems like you should still have a chance I guess if you can somehow prove it.
That's my point I have all those things so why the fuzz, I bought most of it through ebay (thank god) other wise I would have no receipt. Paypal keeps receipts for you
Reply
Old Dec 2, 2010 | 08:12 PM
  #31  
RotaryResurrection's Avatar
kevin@rotaryresurrection
iTrader: (3)
 
Joined: Feb 2005
Posts: 1,415
Likes: 61
From: east of Knoxville, TN
I think you and your attorney are going to have to take this to court. It could be small claims or district court, depending on the value of the claim you're bringing...most likely the value you're going to seek will be above the small claims level. Once in court you show your written log of oil changes and receipts for the materials, I think you'd get a favorable judgement. You can also recover court costs and attorney fees and possibly consequential damages related to the rental etc.
Reply
Old Dec 2, 2010 | 08:31 PM
  #32  
RX8Soldier's Avatar
Time for boost...
iTrader: (24)
 
Joined: Jun 2010
Posts: 5,414
Likes: 17
From: Canada
I think Judge Judy would enjoy this issue
Reply
Old Dec 3, 2010 | 08:31 AM
  #33  
Aseras's Avatar
Registered User
 
Joined: Mar 2005
Posts: 1,587
Likes: 1
Just file suit already. Once they get served, expect them to settle.
Reply
Old Dec 3, 2010 | 09:50 AM
  #34  
Agent XY's Avatar
Registered
iTrader: (1)
 
Joined: Feb 2010
Posts: 108
Likes: 0
From: Champaign, IL
Did anyone else read this and go update their mymazda.com accounts????
Reply
Old Dec 3, 2010 | 10:52 AM
  #35  
h-khunterkiller's Avatar
Thread Starter
for hire
 
Joined: Aug 2005
Posts: 172
Likes: 0
From: broward
Originally Posted by RotaryResurrection
I think you and your attorney are going to have to take this to court. It could be small claims or district court, depending on the value of the claim you're bringing...most likely the value you're going to seek will be above the small claims level. Once in court you show your written log of oil changes and receipts for the materials, I think you'd get a favorable judgement. You can also recover court costs and attorney fees and possibly consequential damages related to the rental etc.
That's what I'm hoping for
Reply
Old Dec 3, 2010 | 10:53 AM
  #36  
h-khunterkiller's Avatar
Thread Starter
for hire
 
Joined: Aug 2005
Posts: 172
Likes: 0
From: broward
Originally Posted by RX8Soldier
I think Judge Judy would enjoy this issue
That sounds like a good idea, Mazda will probably pay without going for trial. I'm sure they would not like the bad publicity....
Reply
Old Dec 3, 2010 | 11:47 AM
  #37  
RotaryResurrection's Avatar
kevin@rotaryresurrection
iTrader: (3)
 
Joined: Feb 2005
Posts: 1,415
Likes: 61
From: east of Knoxville, TN
Originally Posted by h-khunterkiller
That sounds like a good idea, Mazda will probably pay without going for trial. I'm sure they would not like the bad publicity....
If that were the case they wouldn't have produced the car/engine to begin with.
Reply
Old Dec 3, 2010 | 02:09 PM
  #38  
9krpmrx8's Avatar
SARX Legend
iTrader: (46)
 
Joined: Jan 2007
Posts: 33,788
Likes: 462
From: San Antonio, Texas
Well at least they extended the warranty here in the U.S. , I think all the people in the other markets really got screwed. Thank god I bought an extended warranty on this car in addition to the Mazda one.
Reply
Old Dec 3, 2010 | 02:13 PM
  #39  
Aseras's Avatar
Registered User
 
Joined: Mar 2005
Posts: 1,587
Likes: 1
Originally Posted by h-khunterkiller
That sounds like a good idea, Mazda will probably pay without going for trial. I'm sure they would not like the bad publicity....
they don't give a crap about publicity. if they think it will go to trial they will try to settle to cut their losses. If someone bothering to take them to court there's a good chance they will beat mazda, especially in small claims where the bar is quite low. The will settle upon being served, or right before the trial. it would cost them nearly as much to prepare and send a rep or lawyer to a trial as it would to cover the engine. I highly doubt they'd take it into court unless they knew for sure they would win because the owner previously had done or said something that was on record with them.
Reply
Old Dec 3, 2010 | 02:25 PM
  #40  
fastlaneracing's Avatar
Rotor User
 
Joined: Nov 2007
Posts: 838
Likes: 0
From: Sweden
Originally Posted by 9krpmrx8
Well at least they extended the warranty here in the U.S. , I think all the people in the other markets really got screwed. Thank god I bought an extended warranty on this car in addition to the Mazda one.
Yeah, we have ONE year warranty.

After that the owner have to pay for it himself.

think about it, if your engine go out after 1,5 year you have to pay for it.

You need to be a real entusiast buying an rotary in Europe. =( specially as the car costs $57 163,53 and one tank of fuel $120 in Sweden.

BTW Im thinking of buying an second rx-8 as DD here, I must be out of my mind. ;-)

Last edited by fastlaneracing; Dec 3, 2010 at 02:31 PM.
Reply
Old Dec 3, 2010 | 10:42 PM
  #41  
h-khunterkiller's Avatar
Thread Starter
for hire
 
Joined: Aug 2005
Posts: 172
Likes: 0
From: broward
Either way I'm going for it
Reply
Old Dec 3, 2010 | 10:59 PM
  #42  
Mawnee's Avatar
I divide by zero
 
Joined: Aug 2007
Posts: 1,192
Likes: 0
From: Spring Hill, FL
I was in this situation. Had a car spin a rod bearing while under an extended warranty. I do my own oil changes and had no reciepts. My wife hoever, took hers to get it done on occasion(I wasnt touching that ford more than I had too!). I ended up altering her reciepts with MSpaint(yea really) to make the ones I needed for my warranty.
Reply
Old Dec 6, 2010 | 12:17 PM
  #43  
h-khunterkiller's Avatar
Thread Starter
for hire
 
Joined: Aug 2005
Posts: 172
Likes: 0
From: broward
Claim has been send to judge JUDY and judge Mathis lets see what happens
Reply
Old Dec 6, 2010 | 01:01 PM
  #44  
RotaryResurrection's Avatar
kevin@rotaryresurrection
iTrader: (3)
 
Joined: Feb 2005
Posts: 1,415
Likes: 61
From: east of Knoxville, TN
Originally Posted by h-khunterkiller
Claim has been send to judge JUDY and judge Mathis lets see what happens
I didn't think that claims not involving ex gf/bf/wife/husbands, roommates, or landlord/tenants were heard on those shows. I can't ever recall seeing a business case on either.
Reply
Old Dec 8, 2010 | 06:47 AM
  #45  
911SC's Avatar
Registered
 
Joined: Feb 2004
Posts: 462
Likes: 0
That $9,300 you've got in the rental would have bought you a nice new engine. But, fight on. Hope you make out OK.
Reply
Old Dec 8, 2010 | 07:02 AM
  #46  
terch1's Avatar
Registered User
iTrader: (2)
 
Joined: Feb 2008
Posts: 1,317
Likes: 2
I got my engine replaced under warranty in June. I wasn't asked to produce one single receipt. I, however, did have all maintenance records from the time at which I took ownership of the car. As others have stated its your responsibility to keep all records of maintenance. If I was you I would travel to another dealer and give them a shot. Unfortunatley all dealers don't follow the same protocol when honoring warranties. It almost appears that Mazda USA leaves it up to the dealer to decide whether to submit a claim to Mazda USA or not. I don't quite understand why a dealer would turn you away when you have all your records. Its not like they do the work for free. The dealer is getting paid for the warranty work by Mazda USA.
Reply
Old Dec 8, 2010 | 07:23 AM
  #47  
nycgps's Avatar
Out of NYC
iTrader: (1)
 
Joined: Jun 2005
Posts: 19,881
Likes: 36
From: Planet Earth
Nobody ask me for receipts.

Either :

- They know Im a freak, talk mad crap about how much oil I changed every 5 weeks and stuff, they know who am I, so never bothered.
- I was still under bumper to bumper warranty (42K miles when it failed)
- I entered all oil change record online into their system.

I have a whole box of receipt in my basement, anytime they need it.
Reply
Old Dec 8, 2010 | 10:46 AM
  #48  
h-khunterkiller's Avatar
Thread Starter
for hire
 
Joined: Aug 2005
Posts: 172
Likes: 0
From: broward
Originally Posted by RotaryResurrection
I didn't think that claims not involving ex gf/bf/wife/husbands, roommates, or landlord/tenants were heard on those shows. I can't ever recall seeing a business case on either.
Hopefully I'll be the first I bet most businesses don't want to be on tv
Reply
Old Dec 8, 2010 | 10:58 AM
  #49  
PSTNLSS's Avatar
The Former PSNTLSS
iTrader: (3)
 
Joined: Jun 2007
Posts: 1,094
Likes: 0
From: South Plainfield, NJ/ Center Valley, PA
Ask Mazda for the policy and see if there is a loop hole. If there is make up written records. Unfortunately you may just be SOL on this one.
Reply
Old Dec 8, 2010 | 08:03 PM
  #50  
White_Shadows's Avatar
Registered User
 
Joined: Jan 2009
Posts: 298
Likes: 0
From: Sacramento, CA
Link in my sig. from royal purple claiming their oil is perfect for rotary powered toys. You may want that incase they pull the no synthetic b.s.
Reply

Thread Tools
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -5. The time now is 03:59 PM.