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Upset with delivery promises

Old Jul 16, 2003 | 03:25 PM
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tooquick's Avatar
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From: Kentucky
Angry Upset with delivery promises

I am furious with Mazda right now. When I ordered the car in January, I was told they would be here in June. Once I received my VIN I called both the dealership and Corporate Mazda only to find that the delivery times did not match. But, it was reasonable to assume that my car would be here during the 3rd week of July. THis was confirmed about 2 weeks ago when I called back to check again. Now, my dealer is telling me the last week in July - first week in August before it gets here. So, I called Corporate Mazda only for them to say the 2nd week in August.

I am so upset. My car was manufactured within the first 500. What makes me the most angry is that the stories continue to change each time I call and the dealer never says the same thing as Corporate. **** poor way of doing business.

I fear that this level of service will be comparable to what we get with our warranty's, etc.

So unfortunate for a really great car. I will be thinking long and hard about my final decision on purchase.

TooQuick.
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