stealitnow

i would like to know from you all what has been your experince with dealers in oregon and who would you recommened for buying and servicing a RX8.
do not know if this is the proper plase to put this thread

corners

I bought mine from Royal Moore in Hillsboro and have had a good experience so far. The salesguy was very nice but not pushy, and the finance manager treated me well. I haven't had any service yet, though. I saw a couple of Rx-8's in the service bay last time I was in there.

jisoo26

Yeah Royal Moore's not bad. I had a good experience with Premier Mazda over in Gladstone.

BunnyGirl

Premier is probably the worst place on earth (from personal experience)!!! I have had great experience with Ron Tonkin both buying and being serviced.

Edit: My stepdad bought my mom a Tribute from Premier and it was nothing but a nightmare. They kept changing the price on them and once they had agreed on a price on a certain vehicle and were going to go pick it up that night when he got off work, they got there and they were in the process of trying to then strip down said vehicle and take out the entertainment system, auto dimming mirror, side air bags, and a few other things I don't remember right now. Told them the only way they could still get the vehicle for the agreed upon price was if they took all that stuff off!!! On top of that, the vehicle had quite high mileage on it and they were selling it as new even though someone else had had it for about three weeks and had to give it back when their financing fell through and couldn't get a loan anywhere. It was supposed to be called a demonstrator car at least because of the mileage if not used.

He did end up buying a different vehicle from them (stupid man!). First, they gave them spare keys to a different Tribute on the lot instead of the extra one for the one he bought. Then in trying to get that fixed, after four attempts they still haven't gotten it right, although sometime after that the correct spare key set was found "hidden" in some really odd spot in the vehicle wrapped up and inside something else (I think under stuff in the "hidden" compartment under the floor in the back). In the meantime they sent a fob in the mail but no key, which wasn't right. They then said to bring the fob in and then sent a key. Back and forth like this and still not right.

Then, the vehicle came with Lojack supposedly already installed in the car. Then, two days a letter comes in the mail telling them to schedule an appointment to have it installed. My mom calls and they tell her it is already installed in the vehicle and to do nothing. After numerous phone calls and tons of confusion from everyone working there being morons she brings it in and it gets installed. Then they send the codes for it, and they list the vehicle it belongs to as her trade-in vehicle!!! After several attempts to correct this I think they finally obtained the correct information through LoJack instead of the dealership.

When she brought it in for her first oil change they always "wash" your car which basically means they rub a brush over it and spray it with a hose. Her Tribute has a moon roof. That day was cloudy and off and on rainy so it was closed and not being used. Well, they opened it slightly for some reason (probably by pushing tilt) and managed to get the inside wet from their car wash.

They also listed topping off her fluids as part of her servicing but her washer fluid reservoir was still bone dry.

Meanwhile, she has one of those free oil change for life deals with them. She gets there and they were trying to charge her $40 to change her oil and she kept telling them she had that program and finally had to find proof of it in her paper work because it wasn't in the computer, like the dealership had said it would be (they didn't want to provide paper work stating such at time of purchase either). On top of that, first oil changes are always free on a new vehicle.

Long story short, Premier sucks!!!

Mwexler

Been really happy with service there - Jeff is very knowledgeable and they've been really pro-active with all the updates.

BunnyGirl

Since I only complained about a particular dealership, and not recommended one I should probably do that, huh? Ron Tonkin is who I purchased through and use for all my service. They have been more than great!!!

icyur2

Advice:

Come in knowing how much you are worth to the dealership and DO NOT budge. You come in with an idea of how much you are willing to shell out for the car. If the dealer cannot meet those needs, walk away and go to another dealer. I learned the hard way that with my excellent credit, I should of used my asset to my advantage. I could of EASILY saved 3k!! BUT, I got tired of all the haggling and submitted....

Basically, do NOT waste more than an hour at a dealership to stamp out a price both party are happy with. The dealer is NOT your friend and will try to tire you out so your train of thought waver...my 2 cents worth..otherwise, all dealership are the same. Fortunately for Bunny, she had a good experience with Ron..I have not. SO, try all of them, get that price locked, and if they don't agree, walk away (this is only good if you have excellent credit). Good luck!!