It finaly went Solid (Cel)
11-15-2006, 07:07 PM
#27
Purveyor of fine bass
Schweet, sorry to hear about the **** poor service! It's that kind of disrespect and dismissal of the customer that sends people away from the dealership service and Mazda. Sheeit, weren't they supposed to check the cat as part of the recall?
You should complain to MNAO. And never go there again.
Let us know how the gas mileage is!
You should complain to MNAO. And never go there again.
Let us know how the gas mileage is!
11-15-2006, 07:15 PM
#28
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They checked the CAT via PC hence no actual physical inspection (one major fault in the recall I believe) its been somewhat well documented on here about CAT's failing but never throwing a CEL, its how I felt/knew it was my CAT.
Think I might suck it up and go to a Mazda Dealership in RI that I've heard mentioned a few times.
Can't wait for this weekend to let the car rip on the highway up to Natick.
Again car feels brand new and I feel like I've gained 50hp
Oh and Astral I filled up my Tank after I got her back so we'll find out how it is within a week or so here's hoping for a huge boost
Think I might suck it up and go to a Mazda Dealership in RI that I've heard mentioned a few times.
Can't wait for this weekend to let the car rip on the highway up to Natick.
Again car feels brand new and I feel like I've gained 50hp
Oh and Astral I filled up my Tank after I got her back so we'll find out how it is within a week or so here's hoping for a huge boost
11-17-2006, 11:18 AM
#30
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Minor Update:
I got Galleries email of "How was our service?" needless to say the scores were not that great. At the end there was a comment box for me to write in on how my overall service experince was this was what I quickly wrote 'cause I marked off the box for the manager to contact me.
Overall I wasnt satisified because I feel I was blown off in regards to my input when first dropping off the car then talking to my service rep the following day. My car was brought in for a CEL code for a aparent bad airpump and the next day its being held for misfire issues, finaly on Wed I get my car back with a brand new CAT. On Tuesday (and on Monday if asked!!) I suggested it might be my CAT but I was blown off with "Oh no its not your CAT your CAT's fine man dont worry about it.". To suggest something and be wrong is one thing but to suggest it and be right is another. I could of saved your tech's and entire dept over a day and half worth of work if anyone asked me how the car felt or any possible input I could give them. In the long run this visit left a very bad taste in my mouth.
If the Service Manager actually calls me up I'm gonna give him a small piece of my mind. I understand the Service Rep's dont know EVERYTHING about the car(s) but christ if a customer gives you input atleast say or act like you car.. and say "Hmm ok I'll tell the Tech's that..". Hell if the Tech's themselves even bothered to call me up and ask "how has the car been running experincing any problems before this CEL?" but bah whateva.. I have a feeling i'll be offered free Oil Changes possibly to keep me but if not at the end I'll just state "Dont worry I'll be your Mulligan when MNAO calls me up man!".
I got Galleries email of "How was our service?" needless to say the scores were not that great. At the end there was a comment box for me to write in on how my overall service experince was this was what I quickly wrote 'cause I marked off the box for the manager to contact me.
Overall I wasnt satisified because I feel I was blown off in regards to my input when first dropping off the car then talking to my service rep the following day. My car was brought in for a CEL code for a aparent bad airpump and the next day its being held for misfire issues, finaly on Wed I get my car back with a brand new CAT. On Tuesday (and on Monday if asked!!) I suggested it might be my CAT but I was blown off with "Oh no its not your CAT your CAT's fine man dont worry about it.". To suggest something and be wrong is one thing but to suggest it and be right is another. I could of saved your tech's and entire dept over a day and half worth of work if anyone asked me how the car felt or any possible input I could give them. In the long run this visit left a very bad taste in my mouth.
If the Service Manager actually calls me up I'm gonna give him a small piece of my mind. I understand the Service Rep's dont know EVERYTHING about the car(s) but christ if a customer gives you input atleast say or act like you car.. and say "Hmm ok I'll tell the Tech's that..". Hell if the Tech's themselves even bothered to call me up and ask "how has the car been running experincing any problems before this CEL?" but bah whateva.. I have a feeling i'll be offered free Oil Changes possibly to keep me but if not at the end I'll just state "Dont worry I'll be your Mulligan when MNAO calls me up man!".
11-18-2006, 03:39 PM
#31
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My take is this:
If you can get the reputation that you're knowledgable about the car (a maintain a good relationship with them) then they'll be more likely to take your input on future issues seriously. I'm a pretty young guy, so I figure out of the box (at the start) the dealer is gonna assume I know nothing about the RX (because most owners probably don't). So I play a little coy when I get my maintainance done, to try and not give the "I know better than you attitude", and slowly but surely maybe they'll begin to listen (and believe) what I say. Luckly, I haven't had any major issues (well, one paint issue -- which was a great way to get things going) so I've got time to build up the relationship to a point where this kind of service/diagnosis won't be a pain.
In that respect, maybe if you can play this well, it might be worth it to keep around your dealer if you can 'train' them properly. Then again, if you say several people on the board have had problems with them, it is best to drop them asap, so you can build up a rep with a new dealer as soon as possible.
I guess I look at it like dating or something.
If you can get the reputation that you're knowledgable about the car (a maintain a good relationship with them) then they'll be more likely to take your input on future issues seriously. I'm a pretty young guy, so I figure out of the box (at the start) the dealer is gonna assume I know nothing about the RX (because most owners probably don't). So I play a little coy when I get my maintainance done, to try and not give the "I know better than you attitude", and slowly but surely maybe they'll begin to listen (and believe) what I say. Luckly, I haven't had any major issues (well, one paint issue -- which was a great way to get things going) so I've got time to build up the relationship to a point where this kind of service/diagnosis won't be a pain.
In that respect, maybe if you can play this well, it might be worth it to keep around your dealer if you can 'train' them properly. Then again, if you say several people on the board have had problems with them, it is best to drop them asap, so you can build up a rep with a new dealer as soon as possible.
I guess I look at it like dating or something.
01-20-2007, 02:37 PM
#32
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Hello Motor,
Just want to say thanks for joining and replying. Interesting to know what actually was going on with my car from someone who worked on it. Was there any truth to me being told about "Contantly Misfiring"? Anyways I hope my main "annoyance" came across that of being blown off. Several times I've been treated that way and each time I've been right but no apologizes were made.
A few quick instance's are me mentioning the recall for the Rx-8 back in Aug (before it was offical made public) and got told by all the service reps "There is no Recall man, we know about this stuff months in advance if not a year.", rust on my side door sils, I mentioned about a TsB about correctly fixing the problem it wasnt done correctly and just recently had to be repainted and done correctly (after printing up the TsB and handing it them.). I know for a fact that you guys do get people coming in claiming this and that in regards to TsB's, BUT the service dept should atleast make note of the possiblity of one to help you tech's out 'cause there could be that chance we are correct.
Also thanks for telling me about those Tech's. Was very worried about asking if you guys did have any Rotary Tech's, a few people on this board have reported about tech's at other dealers talking to them and saying "yeah that Rx-8 has a great V-6" lol. Next time I'll definatly insist and if anything bypass Drew, Steve, and Lee and just go to Ted and ask. I hope that you guys will soon get your own building or put in the same building as the reps. I think that is part of the problem since you guys are in seperate buildings (didnt know this till last time I picked up my car.).
Hope you frequent the board to a extent, there is alot of great info burried in here that some of the members have written in regards to tech about the Rx-8. Specifily RotaryGod who with some of his tech write ups might impress and make the Tech Steve's head explode with info.
Just want to say thanks for joining and replying. Interesting to know what actually was going on with my car from someone who worked on it. Was there any truth to me being told about "Contantly Misfiring"? Anyways I hope my main "annoyance" came across that of being blown off. Several times I've been treated that way and each time I've been right but no apologizes were made.
A few quick instance's are me mentioning the recall for the Rx-8 back in Aug (before it was offical made public) and got told by all the service reps "There is no Recall man, we know about this stuff months in advance if not a year.", rust on my side door sils, I mentioned about a TsB about correctly fixing the problem it wasnt done correctly and just recently had to be repainted and done correctly (after printing up the TsB and handing it them.). I know for a fact that you guys do get people coming in claiming this and that in regards to TsB's, BUT the service dept should atleast make note of the possiblity of one to help you tech's out 'cause there could be that chance we are correct.
Also thanks for telling me about those Tech's. Was very worried about asking if you guys did have any Rotary Tech's, a few people on this board have reported about tech's at other dealers talking to them and saying "yeah that Rx-8 has a great V-6" lol. Next time I'll definatly insist and if anything bypass Drew, Steve, and Lee and just go to Ted and ask. I hope that you guys will soon get your own building or put in the same building as the reps. I think that is part of the problem since you guys are in seperate buildings (didnt know this till last time I picked up my car.).
Hope you frequent the board to a extent, there is alot of great info burried in here that some of the members have written in regards to tech about the Rx-8. Specifily RotaryGod who with some of his tech write ups might impress and make the Tech Steve's head explode with info.
01-20-2007, 04:50 PM
#33
Blonde Bastard
Cudos to Morot132 for sure! That there was really nice of him to hunt you down in here to give you the real deal on what was going on with your ride. That there is above and beyond the call of duty if you ask me. Now only if all techs could be as str8 forward and honest as him. Clavus, from now on I say look for motor if you can if you ever go back to that dealer.
01-20-2007, 05:14 PM
#34
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No kidding Landon lol..
I'm hoping when the dealers construction is finished that the service dept and actual bays will be in the same building. They share a lot of land with a BMW dealership. Think from now on I'll be asking who is working on my car and then ask for a certain tech (the ones you recommend and yourself motor). BtW Motor whats your name? If ya want you can send me a PM if you wish to remain nameless on here, though it seems you know who I am haha.
p.s. Motor I still have a slight vibration after having my motor mounts replaced (hell you could of been the one who replaced em). Any thoughts or should I bring it in and ask for someone for a ride along.
I'm hoping when the dealers construction is finished that the service dept and actual bays will be in the same building. They share a lot of land with a BMW dealership. Think from now on I'll be asking who is working on my car and then ask for a certain tech (the ones you recommend and yourself motor). BtW Motor whats your name? If ya want you can send me a PM if you wish to remain nameless on here, though it seems you know who I am haha.
p.s. Motor I still have a slight vibration after having my motor mounts replaced (hell you could of been the one who replaced em). Any thoughts or should I bring it in and ask for someone for a ride along.
01-26-2007, 10:25 AM
#41
Past Owner :(
Wow, Clav, That was an adventure. I've had similar problems of being blown off by techs. But that's cause Im young. Before I got my motor replaced as a part of the open recall, I was gunna punch the next person in the face that asks me "what kind of gas are you using?" after they replaced the motor, i havnt had a single problem. Next time listen to me you fumb ducks.
-Steakboy
-Steakboy
01-26-2007, 03:31 PM
#44
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Thats the one fear I have.. is in reality I need a new motor. I seem to have that kinda luck yanno. My car is shaking yet again like a V-8. I know its not the cold either.. I let my baby warm up before driving her hard (and she does love it hehe), but oi while at a stop light grrr.. I believe monday gonna bring her in to them and ask for a ride along with one of the tech's to get his input. Maybe one day I'll understand what people say when they comment on how smooth the engine idles. 
And Steakboy.. you sure you using 93
I heard your kinda cheap what with buying that golden rose and shyt.. haha
And Steakboy.. you sure you using 93
I heard your kinda cheap what with buying that golden rose and shyt.. haha
02-01-2007, 08:43 PM
#45
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So, I have now had a CEL that the dealer told me was a p0410. They ran computer diagnostics and everything checked out fine. They said that if the CEL comes on again, they will need to have the car for a day to do more extensive diagnostics. It sounds like I should demand a visual inspection of the cat to avoid the headaches you went through.
The difference here is that my car seems to be running fine.
How hard is it to separate the cat from the manifold and take a look? I only have hand tools.
The difference here is that my car seems to be running fine.
How hard is it to separate the cat from the manifold and take a look? I only have hand tools.
02-01-2007, 08:50 PM
#46
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Not that hard I'd imagine. But here is the thing is your mileage pure shyt or going down slowly. when I first got the car i was getting 16mpg then slowly started to shrink down to 9mpg.
From what I was told (atleast) was that the airpump was drawing to much electricity due to the fact that the CAT was clogged. What I experinced there is no umph at all and the car just doesnt sound well right.
I wouldnt demand a visual inspection but rather suggest to them that you know someone (just say personaly) that had this same code and his was fine BUT his Cat was bad (re:clogged up tight). It could be that maybe yours is slowly going and unlike mine its throwing the CEL before not after the CAT is completly gone.
Keep me/us updated.
From what I was told (atleast) was that the airpump was drawing to much electricity due to the fact that the CAT was clogged. What I experinced there is no umph at all and the car just doesnt sound well right.
I wouldnt demand a visual inspection but rather suggest to them that you know someone (just say personaly) that had this same code and his was fine BUT his Cat was bad (re:clogged up tight). It could be that maybe yours is slowly going and unlike mine its throwing the CEL before not after the CAT is completly gone.
Keep me/us updated.
02-02-2007, 06:35 AM
#47
Registered
My fuel economy has been down, but I have attributed it to winter. (pre-starting on the coldest days, oxygenated fuel, less "fun" driving on long country roads).
I have only had the car for 7 months, and don't think that there is power loss, unless this problem started before I bought the car. Unlikely since it only had 3700 miles on it.
I will definitely keep you posted.
I have only had the car for 7 months, and don't think that there is power loss, unless this problem started before I bought the car. Unlikely since it only had 3700 miles on it.
I will definitely keep you posted.
02-02-2007, 06:42 AM
#48
Blonde Bastard
Originally Posted by RX8Maine
So, I have now had a CEL that the dealer told me was a p0410. They ran computer diagnostics and everything checked out fine. They said that if the CEL comes on again, they will need to have the car for a day to do more extensive diagnostics. It sounds like I should demand a visual inspection of the cat to avoid the headaches you went through.
The difference here is that my car seems to be running fine.
How hard is it to separate the cat from the manifold and take a look? I only have hand tools.
The difference here is that my car seems to be running fine.
How hard is it to separate the cat from the manifold and take a look? I only have hand tools.
P0410 AIR system problem ON 2 AIR system ´ (See DTC P0410 )
That code and the rest of them can be found here https://www.rx8club.com/series-i-tech-garage-22/rx-8-technical-info-cel-codes-pcm-pin-list-collision-guide-26291/
Now the fact that the code says something is effecting the AIR SYSTEM on the car, why the hell is the dealer scanning the computer again looking for problems??? There is a specific test that tells you EXACTLY what the problem is once you do it. Only thing is that it requires manual labor to do a real test. I think the dealer is just being plain lazy just looking for codes all day long. My advice.... get a better mechanic... One who just doesn't scan for codes. Always remember this advice from my buddy and mechanic Pat Goss... "A code does not tell you whats wrong, it tells you whats being effected"
02-02-2007, 09:50 AM
#49
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Unfortunately, I only have two Mazda dealers within 40 miles and work a crazy schedule. One of them only became a Mazda dealer 1 year ago and still has a temporary Mazda banner under the Ford logo on its signage. Not my first choice for a rotary since their techs have probably not serviced many.
The one I use has been around a long time and also does Audi and Porsche.
I went in on a Thursday night because of my work schedule and they warned my when I made the appointment that there may not be time to fully diagnose the problem, depending on what the code was. I went anyway because I assumed it would be a frozen EVAP canister or something that they would have to order anyway. The service writer went over the code and their diagnostics with me, but said that the test required for this code has to be performed on a completely cold engine. They couldn't do it without me leaving the car. The plan is to set me up with a loaner if the light comes back on.
The one I use has been around a long time and also does Audi and Porsche.
I went in on a Thursday night because of my work schedule and they warned my when I made the appointment that there may not be time to fully diagnose the problem, depending on what the code was. I went anyway because I assumed it would be a frozen EVAP canister or something that they would have to order anyway. The service writer went over the code and their diagnostics with me, but said that the test required for this code has to be performed on a completely cold engine. They couldn't do it without me leaving the car. The plan is to set me up with a loaner if the light comes back on.
02-02-2007, 10:21 AM
#50
Blonde Bastard
Originally Posted by RX8Maine
Unfortunately, I only have two Mazda dealers within 40 miles and work a crazy schedule. One of them only became a Mazda dealer 1 year ago and still has a temporary Mazda banner under the Ford logo on its signage. Not my first choice for a rotary since their techs have probably not serviced many.
The one I use has been around a long time and also does Audi and Porsche.
I went in on a Thursday night because of my work schedule and they warned my when I made the appointment that there may not be time to fully diagnose the problem, depending on what the code was. I went anyway because I assumed it would be a frozen EVAP canister or something that they would have to order anyway. The service writer went over the code and their diagnostics with me, but said that the test required for this code has to be performed on a completely cold engine. They couldn't do it without me leaving the car. The plan is to set me up with a loaner if the light comes back on.
The one I use has been around a long time and also does Audi and Porsche.
I went in on a Thursday night because of my work schedule and they warned my when I made the appointment that there may not be time to fully diagnose the problem, depending on what the code was. I went anyway because I assumed it would be a frozen EVAP canister or something that they would have to order anyway. The service writer went over the code and their diagnostics with me, but said that the test required for this code has to be performed on a completely cold engine. They couldn't do it without me leaving the car. The plan is to set me up with a loaner if the light comes back on.