Sik-Boy

iTrader: (1)

ok this is ridiculous, i sent mazmart and e-mail last week about my shipment of my coilpacks of 173.40 which i purchesed spet 18 almost a month ago!! i have the paypal recipt which was included in my e-mail which you guys never responded too. WHERES MY PARTS!! heres my paymentSep 18, 2010 18:33:36 PDT
Receipt No: 1201-0628-7978-1909
Hello kevin De Leon,
You sent a payment of $173.40 USD to Mazmart.
This charge will appear on your credit card statement as payment to PAYPAL *MAZMART.
Merchant information
Mazmart
mazmart@bellsouth.net
www.mazmart.com
800-221-5156Instructions to merchant
None providedShipping information
kevin De Leon
3226 clayborne ave
alexandria, VA 22306
United States
Shipping method
Not specified
DescriptionUnit priceQtyAmountRX8 Ignition Coil Set (04-10)
Item #: 609
$152.00 USD1$152.00 USDTax: $10.64 USDShipping: $10.76 USDInsurance: ----Total: $173.40 USD
Receipt No: 1201-0628-7978-1909

Mazmart

iTrader: (12)

Hello Kevin,

Please allow me to introduce myself. I'm Paul and I run the show at Mazmart. Your order was completely overlooked and the buck stops with me. We also have a problem that needs to be rectified in that the email you are sending your message to is not used by me but is viewed by my ebay person 3 days a week. I can be reached at sales at mazmart dot com, paul at mazmart dot com, by private message on this club and on Facebook as Mazmart.com.

I apologize for the screw up. Money spent should produce the goods paid for. I will send these out on Monday promptly. I'm sorry for the long wait and confusion as to where your parts are. This is not how we operate. Your service and satisfaction are priority and mean everything to me.

Feel free to respond here or by PM directly to me if you have any questions or thoughts on how I can satisfy you.

Here to serve,

Paul.

Sik-Boy

iTrader: (1)

MR. paul, Thats all i wanted to hear thank you very much. when can i expect the coils to arrive or will you not know untill mon?

bumblebeerx8

iTrader: (7)

paul is a good guy. i bought a used part here on the fourm (pressure mod) and he talked me through the install as i was in the middle of it and had questions just last week. they are in flordia so i would expect 3 days for delivary at the most.

J8635621

iTrader: (10)

You paid tax? Am I missing something?

dannobre

iTrader: (3)

Contrast this with other vendor responses to problems.................

Paul and Mazmart are A++ in my book

tza0001

iTrader: (2)

^+1. Ordered coils on Monday and received them on Thursday

rx 8speciale

iTrader: (3)

Mazmart is awesome i got mine coils super fast.

Charles R. Hill

iTrader: (7)

There are very few fellow vendors to whom I will refer people and Mazmart are definitely at the top of the list. Paul, it was a pleasure to have you attempt sneaking up on me at SSXIII. My single drop of Native American blood served me well that moment. Now, if I could better manage my alcohol and gambling addictions...........

HomicidalApple

iTrader: (3)

Hes a good guy you will get your parts. I ordered the exact same thing a couple months ago.

Sik-Boy

iTrader: (1)

o he deff a+ others would have responded to my post that fast so im pleased. just want to get me coils before they go out

Mazmart

iTrader: (12)

You should have them on Thursday for the latest although Wednesday is quite possible.

Once again, thanks for considering us in the first place. It's an honor to serve you.

Paul.

Mazmart

iTrader: (12)

Your goods have shipped and I sent you the tracking info by pm.

Thanks again for using Mazmart and for giving me the opportunity to rectify the damage. I hope I can serve you again but in a more timely fashion.

Paul.

Sik-Boy

iTrader: (1)

heres the update thx for all your help mr. paul, just got the coils today thanks - kevin

Mazmart

iTrader: (12)

You're most welcome Kevin.

Paul.

Sik-Boy

iTrader: (1)

hey mr. paul, iv got a new topic for you now. i need a New engine what can you do for me. btw i was referd to you for this topic. if you can help just send me what info you need about the car prices and so forth thanks happy holidays

Mazmart

iTrader: (12)

PM me your VIN and mileage. Let me know what the failure was and what your goals are with the replacement engine.

Paul.

9krpmrx8

iTrader: (46)

Mazmart is the ****.

Sik-Boy

iTrader: (1)

pm sent

mazmart is the **** fosho!

Mazmart

iTrader: (12)

I do my best. The members of this forum who have spent their precious money with us are the real sh!$.

Paul .

Mazmart

iTrader: (12)

I guess that was humor .

I don't react to my customers in a mode of disgust but rather attempt to find solutions. It does not matter if I am right and they are wrong or if I am at fault. I will try my hardest to please.

Acykj424, I look forward to serving you as well .

Paul.

Acykj424

Hey I was wondering if you sell spark plugs idk kinda new to rx8 club and also if u sell brake master cylinder and the 2 front engine mounts one with the heatsheildalso do you sell any brake rotors n pads or tires? My tires are wearing out

J8635621

iTrader: (10)

Lulz. They sell any Mazda part (and Autoexe iirc). Give Paul a call and he will help you out pronto. I just received a couple parts in perfect condition and for a great price. He even had to do some research to figure out what parts I actually needed. Great company

paimon.soror

iTrader: (15)

^^ They probably do have those, but you will get a better response if you create an appropriate thread isntead of tacking on to this one. This way they can better organize who is asking for what