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Service at Mazda of Clear Lake/BAD?

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Old 02-15-2008, 07:14 PM
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email anyone you want. i dont care. really who is going to care that you get on here and talk bad about us and then your going to tell on me for setting you straight? oohhh noooo!! a tattle tale how frightening! what a threat. im so scared!! internet toughguys. rock on.
Old 02-15-2008, 11:20 PM
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WoW....this gets better and better. Clear Lake Mazda/Volvo = FTL
Old 02-18-2008, 11:26 AM
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Originally Posted by ImBack
email anyone you want. i dont care. really who is going to care that you get on here and talk bad about us and then your going to tell on me for setting you straight? oohhh noooo!! a tattle tale how frightening! what a threat. im so scared!! internet toughguys. rock on.
I guess you would be the first one on here caring if you actually took out the time im your ever so busy work day to create 3 profiles displaying your tears of hurt cause you got bad mouthed on a site. How old are you
Old 02-19-2008, 03:43 PM
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ImBack has a completley different email and also IP
Old 02-27-2008, 06:10 PM
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I think you guys have really lost all concept of going out to the backyard and beating each other sensless? the kind of people who get on these internet websites are doing it just because you are scared to say these things in front of the person you are directing them to. If I were Ryan I would sue the administrator for getting into an argument that wasnt even directed towards him. Everyone in here needs to realize that when things are said people will retaliate, and for you to squirm your way into the dealerships website to find managers just to get him in trouble for problems you have created just makes you the weaker individuals. Thank you ladies and have a nice day.
Old 02-29-2008, 12:42 PM
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For the record, I MIGHT be starting a job of Mazda of Clear Lake. I just sent in my application and stuff, so if you guys have a beef with the dealership, that's cool with me. Know this, just talk to me about any problems you have and IF I start working there, I'll relay them to the manager. I know the managers, and I highly doubt any single one of them would approve of the comments that Mazda Clown over here is making. I can't speak on behalf of service, but I do know for a fact the dealership demands a level of professionalism from it's employees.
Old 02-29-2008, 12:52 PM
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dustyin


That was classic, the purpose of the thread while you were mis reading and inputing your senseless knowledge, is that more than a few people have went there and had a bad experience, your best source of business is word of mouth if you have any type of intelligence of a business mind you would know that, when you treat people wrong or that they dont get what they feel that they have paid for in thier mind , word is out and your rep as a business goes down, and if the experience is bad enough , example smaller businesses they go out of business, but in this case with out tight community we have here, mazda loses business.

Im never scared nor anyone that i know that deals with cars or dealerships of saying how dissatisfied i am with service, for that matter anywhere i go if i pay for it i expect it to be done and done right, and for people who dont speak up its thier loss, we are talking a expensive cars not a few hundred dollar beater, i love hearing other peoples bad experiences so i know where not to go , and im sure if you were slacking off at your job and was reported im sure your manager would want to know, i know i would want him to, so thanks for your useless input !

Last edited by Uncivilizedracer; 02-29-2008 at 12:56 PM.
Old 02-29-2008, 12:53 PM
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Originally Posted by chilli22x
For the record, I MIGHT be starting a job of Mazda of Clear Lake. I just sent in my application and stuff, so if you guys have a beef with the dealership, that's cool with me. Know this, just talk to me about any problems you have and IF I start working there, I'll relay them to the manager. I know the managers, and I highly doubt any single one of them would approve of the comments that Mazda Clown over here is making. I can't speak on behalf of service, but I do know for a fact the dealership demands a level of professionalism from it's employees.
Well said, and i respect the fact that you think that way, clearly the reason why you should be working there!
Old 02-29-2008, 04:24 PM
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Originally Posted by ClearLakeMazdaClown
ok, here's a little food for thought for some of you fast and furious wannabes. just keep in mind i work in service. so how many rx8's do you think i see with more than 60k miles? guess what, i can count them on my hands! why you ask? 99.9% of the genius' that buy an 8 can't work on it. The same 99.9% of those genius' are cheap. you people are known as "warranty welfare cases".
honestly, why did you buy the car? because it looked cool? or because you saw a movie? did you ever investigate the problems this car has? no, you bought a car because you were told it was cool, probably by a salesman. go figure. that's a great way to be original, buddy.
p.s. please drive 40 miles to get your work done...your warranty will expire sooner. you big spender!
The reason why you don't see much 8's
1) we know what to do with our cars, hense we don't have to go to the stealership
2) the ones that takes it to the stealersihps are the ones tat AREN'T on this forum, hense don't know what to do with it.
3) your horrible services caused people to go to other dealerships.

now, why does it seem like we only go in on warranty works?
1) we are too smart to pay for stealership services
2) you do a bad job at service, so the only incentive for us to go there is free works.

Lastly, why are you working in the shop?
1) because you are too stupid to do anything else
2) you are lucky enough to have a stupid manager

now, get ur dirty hands below my car and do tat free warranty work, clown.

oh and, we are pumping premiums into our car, maybe premixing, running 18 mpg, maxed out insurance and putting extra stuff in our car without breaking the bank, don't you wish u can do tat?
Old 02-29-2008, 05:04 PM
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Originally Posted by ClearLakeMazdaClown
So Im a madza CLOWN? For one buy a real car little mullet man. Get an RX7 with a couple of turbos you pansy. You got alot of ***** calling me a clown!! Look in the mirror at yourself and tell me your haircut is cool. FYI the mullet hasnt been cool since the 80's. Dont come to my shop dumbass!! Its your loss. Jeff Haas doesnt even have a certified rotary engine specialist.
I hope you aren't the service guy there that owns that junked out black 3rd gen RX-7 that was on display at the Grand Prix. What an incredibly poorly taken care of POS! That guy wasn't even very smart when it came to them. Of course he used the years of experience line to lend credibility to himself. Let me say this. If a person has done something poorly or wrong for 20 years, that doesn't make it right now. That just means it's always been done wrong. There are many horror stories about Clear Lake Mazda. This isn't new. It seems like every person that goes there has had bad experiences. Even the sales guys were poor at one point in time.

I'm not a certified rotary engine specialist but I guarantee that I personally can run circles around yours!!! Your so called specialist doesn't exactly rebuild engines anyways. What's he specialize in, removing and reinstalling them? That's called a mechanic! Jeff Haas has something that is far more useful than a title that someone achieved after they passed a test on a piece of paper. They have honesty. I'll take that anyday. They are the only ones that I'd recommend. They don't nitpick over little things and they aren't know for hiding things. They've always taken care of the members that have gone there. I'd drive 40 miles for that. Then again back in the day when I first got into rotaries, I used to drive over 200 miles one way to Dallas just to get Rotary Performance to perform regular maintenance on my RX-7. Then I'd drive home that evening and I did it by myself on more than one occassion. I had to set up an appointment 3-4 weeks in advance. Driving a little measely way across town is definitely not an issue when it's the difference between honesty and bullshit!
Old 02-29-2008, 05:43 PM
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Originally Posted by dustyin
I think you guys have really lost all concept of going out to the backyard and beating each other sensless?
Most people grow out of that concept by about age 15. It's called being a responsible adult.


What a great thread
Old 02-29-2008, 05:48 PM
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this thread does deliver dosen't it?
Old 03-04-2008, 10:55 AM
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^I think it does !!
Old 03-04-2008, 02:10 PM
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Originally Posted by chilli22x
For the record, I MIGHT be starting a job of Mazda of Clear Lake. I just sent in my application and stuff, so if you guys have a beef with the dealership, that's cool with me. Know this, just talk to me about any problems you have and IF I start working there, I'll relay them to the manager. I know the managers, and I highly doubt any single one of them would approve of the comments that Mazda Clown over here is making. I can't speak on behalf of service, but I do know for a fact the dealership demands a level of professionalism from it's employees.
GET OUT NOW!!!!!

I mean really. Do you want to work with people who act like this? I wouldn't want to spend 50-60hrs/week with people that will do something like that. This is one of the most unbelievable things I have ever seen. If you do decide to go to work there, good luck to you. Maybe you can start to turn things around. I have a feeling based on this thread, that you will have a fight on your hands.

For all of the Dealership dudes that look at this........look at the first quote in my sig. It's not a joke.

Cel

Last edited by Celronx; 03-04-2008 at 02:13 PM.
Old 03-04-2008, 10:19 PM
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Quick update on my application at Mazda of Clear Lake...I got the job. Anyway, if you guys have any problems, please let me know and I'll do my best to consult with the staff. Maybe with your help, and by showing the managers this forum, they'll see things from a different perspective and learn how to better help their loyal customers.

However, there is a certain part of me that believes this whole thread is ridiculous. YES, I believe about the bad service part. I've witnessed it
firsthand. But Mazda Clown clearly doesn't work at Mazda of Clear Lake, he's a person either trying to make us look bad, or is just a guy trying to hide behind Mazda of Clear Lake to make himself look official and powerful. I ask you to consider this. All is not as it may seem on the internet. And to prove I'm about to be a real employee ( I have a few things to work out with my schedule before I start my first day) I will provide you all with my real name and email address.

PFC Gregory Cole
TXNG
gregory.cole3@us.army.mil
Old 03-05-2008, 04:02 PM
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I still think he's the guy who has a black 3rd gen RX-7 that displayed it at last years Grand Prix. That guy was pretty harsh towards the RX-8 and praised the 3rd gen much like clown has done here. Seems a bit too coincidental.
Old 03-05-2008, 11:01 PM
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displayed?.. i was at the rx meet and i thought these may be better than whatever he's got?


still got rotary

chevy XD...but damn fast

.... unless that top one is him? o.O
Old 03-10-2008, 12:27 AM
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Those are nice engines.

Well I havnt had any problems with my 8 yet, its an 06 and I actually bought it used from Jeff Hass, with it being my first car, it being used dont bother me, but it looks brand new and runs like new. I loved the service at Jeff Hass, they cleaned it up really nice and they were very nice. The only thing I hated was the paper work, I wanted to GO, but that normally takes a while anyway.

I hate to hear Mazda of Clear Lake has bad service because it is just right up the road from my house, and I would hate to drive all the way out to west Houston to get my car worked on, but if it means it being done right, then I can go the extra miles for that. Im glad I read this thread so I dont end up getting screwed at Clear Lake Mazda.
Old 03-10-2008, 10:27 AM
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first of chili- thats great thank you. and thank you for your service to our country as well.

mada clown was in fact the person i said. i tracked the ip he used here to the individual in question from his previous posts.

third- i havent made that connection with dusty but ill let you all see the email i got today

Hey zoom have you read through your rules lately? This post and ALL of the people, including yourself need to be removed. If I were the person you guys were talking about I would hire a lawyer and shut your website down. What you and everyone else are doing is called slander and you are ruining a good persons name. I know this country is all about free speech and all that hippie nonsense, but what you are doing is illegal. I hope that the proper actions are taken, and you and your friends learn learn a lesson, and I hope this website is shut down. Maybe you should read the rules and regulation page for your own website, and stop being Internet bullies.
dusty ill let you know right now- i wont shut down this thread nor am i concerned with a law suit over it. this thread right here is one example of why these types of forums exist.
for clarification- i didnt "squirm " into the Clear Lakes site i just clicked on the contact info link like anyone else and found who i needed. No one at clear lake has seen fit to respond. That says volumes about them. Ill follow up tomorrow with them.
Old 03-10-2008, 10:38 AM
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I may have offended someone but I didn't name names! You can't slander someone unless you name them. It won't hold up in court. Besides, the person in question was an *** to everyone here publicly so screw him!
Old 03-12-2008, 01:13 PM
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i had to get both my taillight seals replaced under warranty at Mazda Clear Lake and had no problem.. I've never had much of a problem with warranty at that place.. guesss its a different guy or just bad luck...
Old 03-26-2008, 10:31 PM
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First of all the administrator should take notice to defamation laws, and understand the liability of the words, or actions such comments on this board he takes.

Secondly, as a consumer you should consider the fact of regulations set by the corporation. Not just Mazda, every manufactuer sets strict guidelines in which the dealership (who is not the same organization as the manufactuer) must abide by. Service advisor plays the role of the middle man for a middle man. He is you as the customers link to the dealership, who is actually a link for you to the manufactuer.
He is actually paid off of the CSI, which is a customer service survey result. 100% Commision. Obviously he is not the person turning the wrench nor is he the owner of the car who ultimately should be able to identify his product better than anyone. All he has to go by is the information you provide and the information the technician provides about the repair. Honestly if you think about it why would he tell you anything other than the information he is provided? It doesn't make any sense.
As a service advisor, we are told by our management ABSOLUTELY no customers allowed in the shop. Now if management wants to "crawfish" on their decision and allow you then it is by no means your advisors neglect at his job. There are two reasons to not allow a customer in a shop. A.) Insurance purposes, obvious right? B.) How the **** do you like someone sitting over your shoulder all day long asking you questions and monitoring your work? You don't like it and neither do technicians while they are performing your tedious repairs.
Personally I work at the dealership, not as a Mazda Service advisor but I know the people in which you mentioned and have a little bit of something to share with you about those people.
Ryan- Great guy, fun person to work with, and very smart. But just as anyone else would when blasted pubicly about the performance of his job, he got ticked and defended him self. Mr. Mullet, you had no right to blast this man publicly and disclose information about him.
Trey- I would love to see any of you go heads up with Trey about a rotary engine, but you will probably have to wait until he is done with one of his many MASTER TECH Competitions. Guy is ASE Master Certified, Rotary Engine Master Certified, Advanced Engine Performance Certified. Which one you can vouch for that kind of credibility. Has one of the sickest RX7s I have ever seen as has been asked by Mazda for he and his car to represent many of the events, such as Houston Grand Prix.
As far as a seal going bad in RX8 tail light... Look around dude every one of those things seems to have that problem here. Whether its the humidity wearing that seal or I am not sure those things are horrible and Im not sure it is a design flaw neccessarily by Mazda because I have no idea if that problem persist in other climates. But just think... Its a rubber seal? How terribly hard is it to believe that seal went bad two times in a year. Once again, not Mazda of Clear Lakes problem, if anyone its the japanese manufactuer.
I don't work with Mazda's, I work on the Volvo side, and whats the comment about "lol its a Mazda-Volvo dealership"... By the way typical owners of a Volvo are educated middle age people. Do you really want to be the one clowning on Volvo? What does that say about yourself? Ouch... I understand its all good because your broke *** can't afford a Volvo... Thats why ya'll drive those pieces of ****. Thats why you will continue to feel like a great RX8 Fan, because 90% of your life is dedicated to reading about them... How to fix them.... And if you are so damn confident that your RX8 will live so damn long because you know how to work on them.... then why were you at a repair facility? Ironic.

Last edited by ServiceAdvisor; 03-26-2008 at 10:58 PM.
Old 03-26-2008, 11:05 PM
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Originally Posted by xsnipersgox
The reason why you don't see much 8's
1) we know what to do with our cars, hense we don't have to go to the stealership
2) the ones that takes it to the stealersihps are the ones tat AREN'T on this forum, hense don't know what to do with it.
3) your horrible services caused people to go to other dealerships.
You contradicted yourself about 4 times with less than 75 words...nice
now, why does it seem like we only go in on warranty works?
1) we are too smart to pay for stealership services
2) you do a bad job at service, so the only incentive for us to go there is free works.
Seems to be only RX8 owners are the ones that think that.... Wonder why?
Lastly, why are you working in the shop?
1) because you are too stupid to do anything else
Dare you to IQ test with either of them...
2) you are lucky enough to have a stupid manager


now, get ur dirty hands below my car and do tat free warranty work, clown.
Why dont you come down and speak to someone like that....
oh and, we are pumping premiums into our car, maybe premixing, running 18 mpg, maxed out insurance and putting extra stuff in our car without breaking the bank, don't you wish u can do tat?
Obviously you don't know the money that can be made in a dealership... Plus Ryans loaded...



Learn to spell... It really would help you in an online debate...
Old 03-27-2008, 11:58 AM
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Wow, who really cares that was a waste of a post - defamation laws - thats so funny, please know what you are talking about before you open your mouth on a private members only site im sure that will hold up in court , nice try and if everyone was so worried about the laws then you wouldnt see burger king bashing mcdonalds, or jack in the box slamming wendys. But it was nice of you to take your time out of your obvious busy day to create a profile and removing the tears from your friends eyes and defending him , thats great you work at a dealer ship i would too if i managed not to get a masters in computer networking, anyone can read about a car and pretend they are a master at everything about it , and even the best mechanics **** up peoples cars, i hardly see any corporate set regulations followed when the regulation setters are not working in the shop nor do they see the inside of one especially when mistakes are made. And if hes a commision paid CSI he shouldn't be running his mouth anyway, what is he playing a idiotic spokesperson, and people who know their product tells you more than you need to know so you can get a better understanding instead of throwing jargon at someone thinking they will understand - B.) How the **** do you like someone sitting over your shoulder all day long asking you questions and monitoring your work? - answer is - so when i drive of i dont wind up losing my life because some idiot didnt do all the work right, left a bolt loose or being carless cause he's not paying attention - and those people are called supervisors, I'm sure you have one also. So where is your credibility? Your friend goes whinning to you that hes getting bash on a website then you run to his rescue salvaging his hurt feelings - nice try but remember one thing we are the consumer and if we can afford to buy a car knowing the flaws obviously we have enough money to afford to fix it all the time - hence mustang drivers and jaguar drivers, if its what you want you will buy it and no car last forever but ill enjoy mine for as long as i can, but keep fooling yourself into thinking we actually care what you think !!! Service advisor LOL those are the worst people at a dealership to talk to - they never know anything about cars only what they car read on the c-o-m-p-u-t-e-r, it takes little to no education to obtain such a position ha ha ha!

Last edited by Uncivilizedracer; 03-27-2008 at 12:12 PM.
Old 03-27-2008, 07:28 PM
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Originally Posted by Uncivilizedracer
Wow, who really cares that was a waste of a post - defamation laws - thats so funny, please know what you are talking about before you open your mouth on a private members only site im sure that will hold up in court , nice try and if everyone was so worried about the laws then you wouldnt see burger king bashing mcdonalds, or jack in the box slamming wendys. But it was nice of you to take your time out of your obvious busy day to create a profile and removing the tears from your friends eyes and defending him , thats great you work at a dealer ship i would too if i managed not to get a masters in computer networking, anyone can read about a car and pretend they are a master at everything about it , and even the best mechanics **** up peoples cars, i hardly see any corporate set regulations followed when the regulation setters are not working in the shop nor do they see the inside of one especially when mistakes are made. And if hes a commision paid CSI he shouldn't be running his mouth anyway, what is he playing a idiotic spokesperson, and people who know their product tells you more than you need to know so you can get a better understanding instead of throwing jargon at someone thinking they will understand - B.) How the **** do you like someone sitting over your shoulder all day long asking you questions and monitoring your work? - answer is - so when i drive of i dont wind up losing my life because some idiot didnt do all the work right, left a bolt loose or being carless cause he's not paying attention - and those people are called supervisors, I'm sure you have one also. So where is your credibility? Your friend goes whinning to you that hes getting bash on a website then you run to his rescue salvaging his hurt feelings - nice try but remember one thing we are the consumer and if we can afford to buy a car knowing the flaws obviously we have enough money to afford to fix it all the time - hence mustang drivers and jaguar drivers, if its what you want you will buy it and no car last forever but ill enjoy mine for as long as i can, but keep fooling yourself into thinking we actually care what you think !!! Service advisor LOL those are the worst people at a dealership to talk to - they never know anything about cars only what they car read on the c-o-m-p-u-t-e-r, it takes little to no education to obtain such a position ha ha ha!
This isn't Burger King trashing McDonalds, Mr.Geek Squad... I thought Id seen you before your other cars a panda colored Volkswagen, cute..really, this is multiple people bashing individuals.
My friend never came to me crying, we actually share your ignorance in laughter with lots of people (not just employees by the way, all kinds of people are getting a kick out of how stupid ya'll sound) Yes administrator you can thank us for all the extra hits, we actually ask everyone to check this **** out...
Bunch of punks who think by buying a cheap foreign sports car with a side ways engine, that its going to keep them out of the bathroom with the latest edition of "White Trash ******" and into bed with the models who star in them ... God knows that **** dont work- even for the white trash girls
Its like your masters didn't teach you anything... You don't even realize the sophistication of vehicles to have on board monitoring systems. Duh you dumb ***. Do you not use the monitoring systems for the network that you work within...
Nice move, hopefully I can see yall at your next meet... Id really love to get to know you jokers...
Maybe we will come in Ryans big *** brand new truck... Yeah im sure yall got tons more money than these service advisors... Ryans got 2 brand new vehicles and a motorcycle, another service advisor lives in a six bedroom house with an M3, Hyabusa, Suburban, F250, and a Camry... I think he and his wife are doing just fine.
Come on ballers... Internet tough guys... Its funny everyones got something to say over the internet...

I stand behind John Eagles Product, and take offense to your childish comments...
Imagine what I would tell you if I knew my company wasn't monitoring this, and I have my limits of what I can say...
I can tell you one thing we wouldn't be having any conversations over the internet.


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