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Works Concepts GOOD GUY!!! :)

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Old Nov 18, 2008 | 09:34 PM
  #1  
Black_Wolf's Avatar
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Thumbs up Works Concepts GOOD GUY!!! :)

Great service! Amazing prices! Will do business with again!! Recommend to anyone who is looking for quality parts for your 8 at an awesome price!
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Old Nov 18, 2008 | 11:03 PM
  #2  
05rex8's Avatar
sold the 8... :(
iTrader: (7)
 
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I'm going to jump in on this as well....

I was having a hard time finding a missing part on my greddy turbo kit....asked several vendors to help with no avail...

Contacted Eric (Works Concepts) and he immediately went to work on getting the part for me. He was able to get in contact with GReddy and get the part. Since it was being shipped from Japan, it would take a month or so. During this process Eric always answered my PM's and even called me on the phone a few times personally.

Great experience with him, and even though the part was fairly inexpensive and didn't make a whole lot of money off me (yet ), he still offered great customer service. Thanks again!
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Old Nov 22, 2008 | 08:09 AM
  #3  
Charles R. Hill's Avatar
Owner of BHR
iTrader: (7)
 
Joined: Nov 2003
Posts: 4,101
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Now I know where to go when I need GReddy stuff.
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Old Nov 25, 2008 | 03:33 PM
  #4  
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Joined: Jul 2008
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I am really happy with the Intake I bought from Eric(Works Concept)
look forward and making new purchases :D
Thx again
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Old Dec 3, 2008 | 09:36 AM
  #5  
sleeperx8's Avatar
anti-bandwagon
 
Joined: Mar 2006
Posts: 160
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From: Diamond Bar, CA
Same here. I bought something pretty minor (lug nuts), but still got quality service. Eric answered all my questions and was quick to respond to every PM. I will be purchasing from Works Concept again. =)
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Old Jan 9, 2009 | 02:33 PM
  #6  
Zelse's Avatar
悪魔のR
iTrader: (12)
 
Joined: Jan 2008
Posts: 1,528
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From: Boston
Just want to chime in real quick. I even said it in the thread I ordered the part from but I might as well here too.

I ordered the ARC Air Diversion panel from Eric at Works Concepts. I just want to say..this was great. Quickly got back to me, talking to him on the phone was even better. Unlike some vendors I've dealt with in the past..He isn't a robot. He actually talked to me about it and whats going on and everything and listened to what I had to say, rather then " Here is your part..Insert money here."

Great service, prompt response, great everything. Will be probing him for more products in the future.
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Old Jan 28, 2009 | 05:08 PM
  #7  
Striker-7's Avatar
Rotary Runner Redux
iTrader: (3)
 
Joined: Aug 2008
Posts: 307
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From: DelMarVa by the "Bridge"
Thumbs up

Now that's refreshing! Someone who actually GETS the concept of 'customer service'!

Excellent feedback during purchase, makes sure you're getting what you need, and answers PMs faster than you can type them!

Grumpy Old Sarge Approved(tm)
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Old Feb 5, 2009 | 11:41 PM
  #8  
Sifu's Avatar
Opulence
iTrader: (34)
 
Joined: Mar 2006
Posts: 1,200
Likes: 1
From: Houston
I bought some lug nuts recently and they came in FAST!

All of my emails/pm's get answered quickly and the prices are awesome
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Old Feb 6, 2009 | 03:12 AM
  #9  
Team_Mclaren's Avatar
LOL TRQ
 
Joined: Jul 2007
Posts: 80
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great service and fast shipping, great guy to deal with. I'm very happy with my intake thanks
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Old Jul 3, 2011 | 08:22 PM
  #10  
callan's Avatar
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Joined: Aug 2010
Posts: 103
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From: Sudbury, Ontario, Canada
I got a few quotes on an Agency Power exhaust (I'm a frugal student) and Eric from Works Concepts was one of them. He didn't just give me the best price, he also answered me within 24hrs of every e-mail with a great attitude and in a concerned manner to make me happy.

AWESOME guy, keep up the good work.
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