In this case the customer decided to wait for the new version in exchange for no additional R&D costs Chris. I keep track of the new more expensive components, the extensive man hours of R&D and additional costs and hope it all works out in the end.

BTW the customer is scheduled to pickup his car next week!

scheduled???

i believe the customer is fed up and decided to pick up the car next week with or without dyno etc....

:icon_no2:

I believe you should speak to Roland and he can bring you up to date! Do you have his # Pat? If not, call me and I will be happy to help you, Scott

pat i got his cell number and house number if you need it....saw him last sunday actually......let me know

My insurance company is Erie. The car is not driven 6 months, Nov-March.:)

We were not offered the new version until November, I believe, after the car had been there for six months.


I scheduled the pickup. The car will be picked up on July 10th, with or without a dyno.

i have their #s Scott....we have been very good friends long before they decided to get your turbo....

that is why i have the correct info....

pwned

as best said by the owner........

wow, come on guys, lets keep it professional here. I dont see a reason to be bashing Scott on this level. Its one thing to be pissed. 12 months+++ is a long time to go without your pride and joy. But mazsports got a lot going on right now. This isnt the only car theyve had there, i agree vicki you should be upset and its good that you have now put them under a timeline. But my question is why didnt you say 5 months ago. Ok i want my car done by x date in contract. It seems to me like this is a case where "i want a custom job done, i want it different then the other kits out there, im willing to wait" then 5 months later your saying ok i dont want to wait hurry up and finsh it.


Ive been in the same situation *not with mazsport* it sucks. but in the long run everyone learns lessons. Scotts not a bad guy and definately not a crook, he just is a perfectionist and sometimes can spend too much time, and a lot of us dont like it.

I feel like scott took alot a time on this car for a reason, he knew you were going to be showing it, and he took great pride/time in making this the nicest install probably on the forum. IMO

good luck and cant wait to hear about what you think of it.

Nick

Let's not try and blame Vic and Roland. That's ridiculous. They have sunk huge amounts of time, money, and attention into the car. They have other shops involved doing highly custom work. The long and short of it is Mazsport is best at the ideas part of the business. They see issues and they love developing ways to fix them. They have developed high powered tubro kits, an efi controller, various small products to fix issues with stock equipment, a 5 speed conversion kit, etc etc all for the 8. This doesn't even count what they might be working on for other cars. That's a fantastic amount of work. What seems to be their weak point is logistics. They do not keep anything in stock. They run initial purchase waves like bulk buys getting cash in had to be able to purchase the components they need to deliver. They may be under capitalized and simply can't afford to hold a couple 10k turbo kits in stock. I know because I've bought one of their kits and communicated with them a number of times.

I know some of what was going on last summer to start the initial delays but it's not my story to tell. Personally, I would not have taken delivery of the car until I had all the components there to turn the car around. Had that happened, Vicki and Roland would have the exterior of their 8 finished before they shipped the car down and the T2 kit would have been a few months closer on the horizon.

I can't say this type of scenario is unique to Mazsport. I have seen it from a lot of small company shops with grandiose plans. On one side you have people who put a lot of time, effort, and thought into the cars they work on and love what they do. Sometimes, they need to bite the bullet and actually finish the car. For this car, that time was probably in December or shortly after the ignition upgrade was viable.

On the other hand, though, you have the almost-chop shops who will crank out your car in a week and you'll find stuff wrong with it for months. They just want your money and to get rid of you.

My suggestion for Mazsport, because I do love the ideas and solutions they come up with and I'd like to be a customer again some day, would be to hire someone who is not a car enthusiast - someone to watch the clock and organize. Launch your new products as bulk buys where you want to sell X units and the expectation of the group is that it will take a couple months to get product. Set agreed upon deadlines with people getting extensive work and provide them with thorough feedback at least once a week. When something happens to make a deadline impossible, set a new deadline negotiated with the customer. Lastly, remember that there is always something more to be done to a car so at some point you have to declare a job finished.

Enough said guys...They r taking their car finished so we shouldnt say anything more than good summer rides..

I m sure they ll be crazy when they ll drive it again so everything will be past and i know how they feel cause after 11months i m taking my car again from exterior-interior jobs and several times i was sooooo pissed that i could "kill" but no1 cant predict how much time they need for a custom job they ll do for a first time...

6/28 was 10 days ago.....did you dyno the car yet?.....

2 more days til pick up

YAH!!!

Yeah, and I bet this is the best looking turbo kit on any RX8.

i am anxious to see what it looks like, see what all this waiting was about...

I have pics of maxxdamigz that i got last night...so far he is the only one in the north east with this kit and running......sort of...needed a tune

https://www.rx8club.com/showthread.p...21615&page=142

there is the link

correct me if im wrong, thats not a stage II??? or is it???

and im sure thats not what vickis car will look like...

its not the same stage as vicki's car...but it is the only mazsport up here....so yes you are correct

yeah.....im hopin vic's car will have a little more bling... :rofl:

Vicki's car should look a lot more like Blue Monster's 8 did when he posted shots last year (probably in the mazsport t2 thread in the mazsport forum). I have a very low bling approach to car building. However, should I put in a little work, I can still put my plastic covers back in the engine bay (the air box and battery cover would go in if I cut out the walls and mounted them to something). My car (I got it back Saturday) is running on a slightly tuned base map so that I can drive it around safely and get it ready for RotorJam. Post RotorJam, I'll be shopping on Dynotime. For the time being, other than bringing it to meets/shows, the car will sit in my mom's driveway. I'm sure she'll be thrilled about that but it's her own fault for living in a convenient location I say.

I'll bet it looks a lot like THIS

ok ok, that was a stupid comment... :squint:

for what they paid, it better look a lot better than that...

no dyno yet?

im told elvis left wilkes barre at 7am this morning