Bad Guy: MM (Jeff)
BDC Motorsports
Joined: Nov 2006
Posts: 417
Likes: 1
From: Dallas, Tx
Absolutely 100% spot-on.
B
B
So let me be sure I have this straight.
Customer contacts business owner, tells him he needs X item by Y deadline in order to facilitate a move or some other important personal event. Business owner agrees that he can supply X item by Y deadline, customer pays business owner.
Business owner does not deliver product as agreed. Business owner does not communicate with buyer sufficiently, buyer feels the need to post publicly to try and extract a response or explanation.
To this point everything seems to flow logically for me.
Then, a funny thing happens...the moderators and members of this forum attack the buyer for stating facts and complaining about a lack of fulfillment on the part of business owner?
Am I missing something here? Are you kidding me?
I am a business owner, have been doing work for the public in this capacity since 1999, and as my sole profession since 2001. I have dealt with them all, trust me...but through it all, I could rarely blame the customer for issues encountered, and even more rarely, could I expect other members and forum moderators to ride the "let's bash the customer" bandwagon with me. IF there was a problem, and there have been many, I could chalk it up to the buyer's lack of understanding, which in turn I could chalk up to my inability to properly convey information as completely as I should have...which then often led to a revision in the way I conduct business and my general operations.
And out of all this, a halfass explanation for the delay, and not even a halfass explanation for the lack of communication is given, and now the buyer is banned for stating his complaint? Now, perhaps the thread has been significantly edited to the point that a lot of original comments are no longer visible to me, so I might not be getting the whole story...but based on what I see, the buyer conducted himself as well as could be expected for someone who has been treated in the manner he was.
It's sad that politics plays such a role in a car community and internet forum that the truth must be swept under the rug to protect the guilty, at the expense of the customer.
All I know is, if I were to run my affairs in this manner, well, let's just say I'd no longer be in the rotary game, and I'd have had to find a new job long ago. The membership of this site seems to find some things acceptable and tolerable which in other areas of life would be completely unacceptable.
Customer contacts business owner, tells him he needs X item by Y deadline in order to facilitate a move or some other important personal event. Business owner agrees that he can supply X item by Y deadline, customer pays business owner.
Business owner does not deliver product as agreed. Business owner does not communicate with buyer sufficiently, buyer feels the need to post publicly to try and extract a response or explanation.
To this point everything seems to flow logically for me.
Then, a funny thing happens...the moderators and members of this forum attack the buyer for stating facts and complaining about a lack of fulfillment on the part of business owner?
Am I missing something here? Are you kidding me?
I am a business owner, have been doing work for the public in this capacity since 1999, and as my sole profession since 2001. I have dealt with them all, trust me...but through it all, I could rarely blame the customer for issues encountered, and even more rarely, could I expect other members and forum moderators to ride the "let's bash the customer" bandwagon with me. IF there was a problem, and there have been many, I could chalk it up to the buyer's lack of understanding, which in turn I could chalk up to my inability to properly convey information as completely as I should have...which then often led to a revision in the way I conduct business and my general operations.
And out of all this, a halfass explanation for the delay, and not even a halfass explanation for the lack of communication is given, and now the buyer is banned for stating his complaint? Now, perhaps the thread has been significantly edited to the point that a lot of original comments are no longer visible to me, so I might not be getting the whole story...but based on what I see, the buyer conducted himself as well as could be expected for someone who has been treated in the manner he was.
It's sad that politics plays such a role in a car community and internet forum that the truth must be swept under the rug to protect the guilty, at the expense of the customer.
All I know is, if I were to run my affairs in this manner, well, let's just say I'd no longer be in the rotary game, and I'd have had to find a new job long ago. The membership of this site seems to find some things acceptable and tolerable which in other areas of life would be completely unacceptable.
Mu ha.. ha...
Joined: Aug 2004
Posts: 14,361
Likes: 3
From: Cali
He was suppose to teach us about those magnets he uses.
Bad Easy1
I don't know if your quiet ready for the full on schooling yet Razz. It's a hands on workshop and very in depth. i don't think you are ready for this depth of training. The outcome might be more than you can handle at this stage.
Registered User
Joined: Jun 2008
Posts: 60
Likes: 0
Sean
Guest
Posts: n/a
Really?!?! I (and Easy) have both said we are looking into it. Jeff is currently out of town and we are trying to find a resolution to this. I have asked nicely for a little time on this. Your attitude about it is not helping. I understand you are frustrated and I am not saying you shouldn't be but this is not helping.
Sean
Sean
Kazuma.
Registered User
Joined: Jun 2008
Posts: 60
Likes: 0
Sure, it would be easier. But I need to make sure that there was not an AP shipped out to you if you want your money back. Then we would be out the money AND an AP. I want to get this resolved to everyones satisfaction but to do that I need more time to research it and find out what happened. Please be patient.
I do not know whether this is factual or not.
I have a few e-mails to find. MM was very good about keeping all correspondence. So this should not be to big an issue.
This is where I'm at with it.
So until I find out a few more facts then I am sorry your going to have to wait.
Registered
Joined: Dec 2003
Posts: 1,932
Likes: 0
From: Hunterdon County
My understanding is you received the AP crashed your car and wanted your money back. Due to not needing it.
I do not know whether this is factual or not.
I have a few e-mails to find. MM was very good about keeping all correspondence. So this should not be to big an issue.
This is where I'm at with it.
So until I find out a few more facts then I am sorry your going to have to wait.
I do not know whether this is factual or not.
I have a few e-mails to find. MM was very good about keeping all correspondence. So this should not be to big an issue.
This is where I'm at with it.
So until I find out a few more facts then I am sorry your going to have to wait.
Guest
Posts: n/a
My understanding is you received the AP crashed your car and wanted your money back. Due to not needing it.
I do not know whether this is factual or not.
I have a few e-mails to find. MM was very good about keeping all correspondence. So this should not be to big an issue.
This is where I'm at with it.
So until I find out a few more facts then I am sorry your going to have to wait.
I do not know whether this is factual or not.
I have a few e-mails to find. MM was very good about keeping all correspondence. So this should not be to big an issue.
This is where I'm at with it.
So until I find out a few more facts then I am sorry your going to have to wait.
!!! Now I'm done with my patience!!! Check what happend and send me my money back!!! If not I'll check which possibilities I have to get my money back...Kazuma.
^noob
Joined: Jan 2006
Posts: 1,340
Likes: 1
From: socal
My understanding is you received the AP crashed your car and wanted your money back. Due to not needing it.
I do not know whether this is factual or not.
I have a few e-mails to find. MM was very good about keeping all correspondence. So this should not be to big an issue.
This is where I'm at with it.
So until I find out a few more facts then I am sorry your going to have to wait.
I do not know whether this is factual or not.
I have a few e-mails to find. MM was very good about keeping all correspondence. So this should not be to big an issue.
This is where I'm at with it.
So until I find out a few more facts then I am sorry your going to have to wait.
can we please get a mod in here before this gets even uglier?
If I am incorrect then I apologize. This may be a complete misunderstanding on my part.
But at this point in time I do not have all the info I need. There are a lot of records to look through at this point in time. And I have not found everything yet.
Guest
Posts: n/a
This is what I am dealing with. I want to get to the bottom of this. So please be patient.
If I am incorrect then I apologize. This may be a complete misunderstanding on my part.
But at this point in time I do not have all the info I need. There are a lot of records to look through at this point in time. And I have not found everything yet.
If I am incorrect then I apologize. This may be a complete misunderstanding on my part.
But at this point in time I do not have all the info I need. There are a lot of records to look through at this point in time. And I have not found everything yet.
If it was shipped there should be a tracking number...if there is a tracking number you'll see that I never got the AP and we can check what happend with the shipping company...
Kazuma.
This is what I am dealing with. I want to get to the bottom of this. So please be patient.
If I am incorrect then I apologize. This may be a complete misunderstanding on my part.
But at this point in time I do not have all the info I need. There are a lot of records to look through at this point in time. And I have not found everything yet.
If I am incorrect then I apologize. This may be a complete misunderstanding on my part.
But at this point in time I do not have all the info I need. There are a lot of records to look through at this point in time. And I have not found everything yet.
i don't know that this is the case but Easy might have kazuma confused with another customer who had purchased it, sat on it for a while, and then demanded that jeff do his tuning 8 months later. i can't for the life of me remember who it was (or if it was the OP and those posts got cleaned up) but sounds like that might be the issue here.
i don't know that this is the case but Easy might have kazuma confused with another customer who had purchased it, sat on it for a while, and then demanded that jeff do his tuning 8 months later. i can't for the life of me remember who it was (or if it was the OP and those posts got cleaned up) but sounds like that might be the issue here.
Registered User
Joined: Sep 2005
Posts: 62
Likes: 0
From: Ocala, FL
you all are killin me, lol. If this were any other vendor/seller you would be agreeing that the op shoudl have at least been extended the ****** courtesy of a replied email. I dont care who the hell you are or where you are traveling, you always check ur email at least every 2-3 days. Busy? Who the hell cares, everyone is busy, just a single response of the status would have done it, it takes 2 freakin minutes. But no, when mm is the one on the other end, all of the sudden everyone else needs to calm down and shut up because he's busy?? Bullshit.
Hell, im surprised this thread hasnt been deleted by the mods and the op banned, pretty much like any other thread that dared say mm is a badguy. Please. The op is a bit extreme i admit, but the premise of this thread is valid. You all need to quit being little fanbois and look at it from the other end.
Hell, im surprised this thread hasnt been deleted by the mods and the op banned, pretty much like any other thread that dared say mm is a badguy. Please. The op is a bit extreme i admit, but the premise of this thread is valid. You all need to quit being little fanbois and look at it from the other end.
Registered
Joined: Sep 2008
Posts: 921
Likes: 0
Demanding money back for a product that was ordered months ago will take time varifying all of the logistics. You have every right to be pissed if you never received something you have paid for, but that doesnt mean they should take your word for it and just refund the money. If you have waited this long with no AP and no money, you can wait a couple more weeks for them to investigate the situation and sort fact from fiction. Honestly, fighting through the thread forum is doing nothing but causing headaches for Hund and Easy who are trying to help you. Calm down a little bit and let them do their job. You will have an answer when they find out what is going on. Now, this doesnt mean to not post and not check in with them via email, things may just work out if you give them a little time.
Guest
Posts: n/a
Demanding money back for a product that was ordered months ago will take time varifying all of the logistics. You have every right to be pissed if you never received something you have paid for, but that doesnt mean they should take your word for it and just refund the money. If you have waited this long with no AP and no money, you can wait a couple more weeks for them to investigate the situation and sort fact from fiction. Honestly, fighting through the thread forum is doing nothing but causing headaches for Hund and Easy who are trying to help you. Calm down a little bit and let them do their job. You will have an answer when they find out what is going on. Now, this doesnt mean to not post and not check in with them via email, things may just work out if you give them a little time.
Kazuma.
Registered
Joined: Sep 2008
Posts: 921
Likes: 0
I agree that Easy's statement was uncalled for. Howerver, he has most likely been reading through hundreds of emails and got things mixed up. I agree he should have known 100% if that were true before stating this. I cannot say it is true/untrue since I do not know. Easy would not purposly try to slander your name to try and get people to turn against you. If it is untrue, I'm sure it was a mistake.
