Valvoline Engine Guarantee
11-09-2009, 04:11 PM
#1
tonybob failpants
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Valvoline Engine Guarantee
http://www.engineguarantee.com/
ok so bottom line is if you sign up for this program before your car has 75,000 miles and you use their oil and change it every 3,000 miles, they will pay for any repair or replacement of your engine up to 300,000 miles (for the full synthetic). here are all the limitations:
http://www.engineguarantee.com/view_terms
now... nothing in here says anything about having a rotary...
11-09-2009, 04:23 PM
#2
Sounds like it would work but you'd have to have the car completely stock. I'd imagine if you've changed anything (within reason) that they'd disqualify it. I'd imagine they wouldn't be ******** about different floor mats but something as small as a short shifter could disqualify you.
With all the stuff I have installed, I'd imagine it would be a waste of time for me to even think about trying that.
With all the stuff I have installed, I'd imagine it would be a waste of time for me to even think about trying that.
11-09-2009, 10:30 PM
#4
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IMO, this is no different than that crap from GM where you can return a new vehicle purchase if you don't like it. Of course they are going to find any little reason possible to deny a claim if you were to make one. They are just trying to get you to buy their product. Nothing more, nothing less.
Anyway, for the 300k coverage, you have to use synthetic which you shouldn't be using for a rotary.
Anyway, for the 300k coverage, you have to use synthetic which you shouldn't be using for a rotary.
11-10-2009, 05:01 AM
#7
tonybob failpants
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well if you use their synthetic blend (which is what i use and thats how i found out about this) they guarantee you for 225,000. if you use their conventional, they guarantee you for 150,000.
11-10-2009, 02:56 PM
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tonybob failpants
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yeah but then you could direct them to any number of the synthetic vs conventional threads ahahah. their lawyer would blow a gasket lololol
11-10-2009, 03:02 PM
#11
SHKWAV
11-30-2009, 03:56 PM
#13
Ok well, I decided to sign up for this program thanks to the link in this thread. I decided to use Valvoline before I knew about the program and just had the first oil change done last week. Here's how that went: I specificaly asked for Vavoline full syn 5-20, the guy says no problem. When I'm paying for it after it's done I notice it says conventional Valv was used.
When I asked him about it he said "yeah we're not allowed to use syn in the rx8" I got pissed and went and talked to the sales mgr that sold me the car, that also said it was fine to use syn in the engine!
Anyway, to shorten this story up he called the service guy and argued with him for a while and they ended up agreeing that syn was not recomended but it could be used. I decided to stick with conventional until reading about this guarantee. I figured why not use the syn if they'll cover the engine for 300,000 miles.
So anway, today I signed up for the program but decided to call the good people at Valvoline first to make sure they would cover the engine if I used the syn.
The guy told me that the rotary engine will actually consume more oil using synthetic and therefor they will not cover it. Good enough for me, why not get a 2nd party guaranteeing my engine for 150,000 miles using the coventional..
The only pain in the *** about all this is that you have to keep all receipts showing that Valvoline was used and any warranty work done. And also you have to go in and update your account after every oil change.
When I asked him about it he said "yeah we're not allowed to use syn in the rx8" I got pissed and went and talked to the sales mgr that sold me the car, that also said it was fine to use syn in the engine!
Anyway, to shorten this story up he called the service guy and argued with him for a while and they ended up agreeing that syn was not recomended but it could be used. I decided to stick with conventional until reading about this guarantee. I figured why not use the syn if they'll cover the engine for 300,000 miles.
So anway, today I signed up for the program but decided to call the good people at Valvoline first to make sure they would cover the engine if I used the syn.
The guy told me that the rotary engine will actually consume more oil using synthetic and therefor they will not cover it. Good enough for me, why not get a 2nd party guaranteeing my engine for 150,000 miles using the coventional..
The only pain in the *** about all this is that you have to keep all receipts showing that Valvoline was used and any warranty work done. And also you have to go in and update your account after every oil change.
Last edited by rxwarrior; 11-30-2009 at 06:55 PM.
12-01-2009, 12:18 AM
#18
Ok well, I decided to sign up for this program thanks to the link in this thread. I decided to use Valvoline before I knew about the program and just had the first oil change done last week. Here's how that went: I specificaly asked for Vavoline full syn 5-20, the guy says no problem. When I'm paying for it after it's done I notice it says conventional Valv was used.
When I asked him about it he said "yeah we're not allowed to use syn in the rx8" I got pissed and went and talked to the sales mgr that sold me the car, that also said it was fine to use syn in the engine!
Anyway, to shorten this story up he called the service guy and argued with him for a while and they ended up agreeing that syn was not recomended but it could be used. I decided to stick with conventional until reading about this guarantee. I figured why not use the syn if they'll cover the engine for 300,000 miles.
So anway, today I signed up for the program but decided to call the good people at Valvoline first to make sure they would cover the engine if I used the syn.
The guy told me that the rotary engine will actually consume more oil using synthetic and therefor they will not cover it. Good enough for me, why not get a 2nd party guaranteeing my engine for 150,000 miles using the coventional..
The only pain in the *** about all this is that you have to keep all receipts showing that Valvoline was used and any warranty work done. And also you have to go in and update your account after every oil change.
When I asked him about it he said "yeah we're not allowed to use syn in the rx8" I got pissed and went and talked to the sales mgr that sold me the car, that also said it was fine to use syn in the engine!
Anyway, to shorten this story up he called the service guy and argued with him for a while and they ended up agreeing that syn was not recomended but it could be used. I decided to stick with conventional until reading about this guarantee. I figured why not use the syn if they'll cover the engine for 300,000 miles.
So anway, today I signed up for the program but decided to call the good people at Valvoline first to make sure they would cover the engine if I used the syn.
The guy told me that the rotary engine will actually consume more oil using synthetic and therefor they will not cover it. Good enough for me, why not get a 2nd party guaranteeing my engine for 150,000 miles using the coventional..
The only pain in the *** about all this is that you have to keep all receipts showing that Valvoline was used and any warranty work done. And also you have to go in and update your account after every oil change.
With that said, how the **** does it consume more oil again? Do they or anyone have ANY idea how the metering oil pump works.. wow.. the freaking idiots we have working on cars today.
12-01-2009, 12:57 AM
#19
I don't know I'm just repeating what the guy at Valvoline told me. The freakin Mazda dealer service guy that I talked to last week even told me that synthetic oil "burns" the apex seals. LOL
I'm sorry but I've looked in my manual several times now and I can't see where it even states that synthetic isn't recomended. It just says to use a 5-20 energy conserving oil.
You should call up Vavoline and argue with them. I'd love to use thier synthetic if they'd cover my engine for the 300,000!
I'm sorry but I've looked in my manual several times now and I can't see where it even states that synthetic isn't recomended. It just says to use a 5-20 energy conserving oil.
You should call up Vavoline and argue with them. I'd love to use thier synthetic if they'd cover my engine for the 300,000!
12-02-2009, 01:49 AM
#22
Ok, you guys are not hearing me. I don't believe the whole "don't use synthetic in the rx8" crap. I only highlighted what the Valvoline guy told me about why they wouldn't guarantee the rotary if you used the synthetic. (just in case you didn't want to read the whole post)
Why are you guys so defensive about using your synthetics? Coventional/synthetic....doesn't make that much difference to me. That's why I'll use what they say they will cover.
Oh, and I plan to keep the 8 at stock performance too. lol
Why are you guys so defensive about using your synthetics? Coventional/synthetic....doesn't make that much difference to me. That's why I'll use what they say they will cover.
Oh, and I plan to keep the 8 at stock performance too. lol
12-07-2009, 12:38 PM
#23
so... i was reading this Guarantee form and came across this...
"The failure of any Covered Engine Part that is related to any pending legal proceeding or recall or for which the manufacturer has announced its responsibility by any means, is excluded from coverage under this Limited Warranty."
I read this as, since mazda has already admitted to having issues with their engines failing then this warranty will not be upheld. Although I could be wrong, but that is how I read it.
"The failure of any Covered Engine Part that is related to any pending legal proceeding or recall or for which the manufacturer has announced its responsibility by any means, is excluded from coverage under this Limited Warranty."
I read this as, since mazda has already admitted to having issues with their engines failing then this warranty will not be upheld. Although I could be wrong, but that is how I read it.
12-07-2009, 01:28 PM
#24
12-07-2009, 02:32 PM
#25
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Ok, I'm sorry to burst your bubble, but this is nothing more than a marketing gimmick. When/If your engine fails within the slotted "Guarantee" period, you will need to prove that your engine failed do to inadequate lubrication caused directly by the Valvoline oil. If your apex seal shatters, good luck convincing Valvoline it wasn't caused by so called "aggressive driving" or improper maintenance. Then, if you show them it happens even with other oils and oil weights, they will tell you it's a manufacturer defect and to call Mazda. There is a slim to none chance that your engine fails and it can be traced directly back to the engine oil. Why else would they make this statement knowing damn well that engines fail prior to 150,000 miles.