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MAZDA ranked lowest in Customer Satisfaction

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Old 09-05-2011, 11:31 PM
  #76  
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Well, my quick two cents is that my 8 went swimming for around 4 hours in the middle of winter and hasn't seen any rust yet with the exception of the gas fill area (two dots of rust).

For any who are curious, by the way, the engine will still turn over and run submerged.

Old 09-06-2011, 12:32 AM
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J, I think the Mazda 3 is the best or very close to the best selling small car in Canada?..

The 3 here sells more than any other model...including GM's Holden Commodore, remove their Government Fleet and GM would be at #6 not #2....Similar for Toyota at #2 not #1.

Mazda are so close to being the #1 Brand in Australia for private Buyers/Owners, they sell very few fleet cars, I never thought I would ever see that day of Mazda being #1.
Old 09-06-2011, 09:14 AM
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Originally Posted by ASH8
J, I think the Mazda 3 is the best or very close to the best selling small car in Canada?..

The 3 here sells more than any other model...including GM's Holden Commodore, remove their Government Fleet and GM would be at #6 not #2....Similar for Toyota at #2 not #1.

Mazda are so close to being the #1 Brand in Australia for private Buyers/Owners, they sell very few fleet cars, I never thought I would ever see that day of Mazda being #1.


no wonder, almost everywhere I go in Montreal I see Mazda3 and 2 and VW golf running around. some Ford Focus, thats about it.

Good thing to know Mazda is doing well in other countries, guess the US people has a lot to learn, they need to stop buying garbage/boring cars
Old 09-06-2011, 11:02 AM
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^ hey nycgps, Montreal has the biggest mazda dealership in canada, they sell about 800 mazdas a month. http://www.albimazda.com/ they have over 15 garage bays in their service department... alone, a spa, a massage parlor while you wait for your car to be serviced and i think a small bistro lol
Old 09-06-2011, 09:04 PM
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Originally Posted by Speed_8
^ hey nycgps, Montreal has the biggest mazda dealership in canada, they sell about 800 mazdas a month. http://www.albimazda.com/ they have over 15 garage bays in their service department... alone, a spa, a massage parlor while you wait for your car to be serviced and i think a small bistro lol
lol !!!! I'm leaving tomorrow so I don't think I will have the time to "experience" this dealership ... maybe next time, when I will be driving my 8. lol

hmm

Wayne Mazda said they're the world's biggest Mazda dealer and they don't have that ... I mean their service department is good but ... where is my spa ?

Montreal is really nice btw, I will definitively come again next year

Last edited by nycgps; 09-06-2011 at 09:07 PM.
Old 09-06-2011, 09:17 PM
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^ personally the city is nice, i hate the highways there,off ramps on the left side, people constantly cutting across and sooo many potholes, I prefer toronto, if you can go there, thats a nice city
Old 09-06-2011, 09:27 PM
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Originally Posted by Speed_8
^ personally the city is nice, i hate the highways there,off ramps on the left side, people constantly cutting across and sooo many potholes, I prefer toronto, if you can go there, thats a nice city
I've been here for 4 days and honestly, the left side off ramps does not bother me one bit.

and potholes ... hahahaha, you think this is BAD ? this is like heaven compare to NYC.

you should come NYC and try our potholes, oh man we have so many of them that it ate 3 of my tires (different car), 2 wheels, 2 coilovers, etc.

Dunno about Toronto, I always want to try it, but a 11-12 hours just me driving might be pushing my limits. I actually feel ok driving to Montreal this time, about 7 hours, but dunno if I can stand 11-12 hours.
Old 09-06-2011, 09:55 PM
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Originally Posted by nycgps
I've been here for 4 days and honestly, the left side off ramps does not bother me one bit.

and potholes ... hahahaha, you think this is BAD ? this is like heaven compare to NYC.

you should come NYC and try our potholes, oh man we have so many of them that it ate 3 of my tires (different car), 2 wheels, 2 coilovers, etc.

Dunno about Toronto, I always want to try it, but a 11-12 hours just me driving might be pushing my limits. I actually feel ok driving to Montreal this time, about 7 hours, but dunno if I can stand 11-12 hours.

lol i was there, got bullied to turn right when i never wanted to lol, looked for time square, found it on my right but could not go anywhere as i was bullied by teh guy behind me to hurry up, made a left turn on a oneway ( wrong way lol ) yeah ive been
Old 09-07-2011, 12:54 AM
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Worlds most livable cities...

TOTALLY off topic....but that is me..

http://www.abc.net.au/news/2011-08-3...e-city/2862628

Melbourne (Australia) has finally knocked Vancouver (Canada) off its perch as the best city in the world to live in.

Melbourne claimed the title of the world's most liveable city in the Economist Intelligence Unit's latest survey, with Sydney, Perth and Adelaide also making it into the top 10.

It is the first time in almost a decade of the global liveability survey that Vancouver has not ranked as the best place to live.

Melbourne had shared first position with Vancouver in 2002 but finally nabbed the top spot in its own right in the August survey, released on Tuesday.

1. Melbourne, Australia Crap Roads
2. Vienna, Austria
3. Vancouver, Canada
4. Toronto, Canada
5. Calgary, Canada
6. Sydney, Australia Semi Crap Roads
7. Helsinki, Finland
8-- Perth, Australia Excellent Roads
8-- Adelaide, Australia Great Roads, BEST in World for TWISTIES/Hills...My State!!
10. Auckland, New Zealand
21. Brisbane, Australia Good Roads
Old 09-07-2011, 08:52 AM
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well for one the prices are so ripped off. my dad wasnt too happy when he had to pay $500 for my auto start key and programming from the dealership
Old 09-07-2011, 09:24 PM
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Originally Posted by Crazy.8
well for one the prices are so ripped off. my dad wasnt too happy when he had to pay $500 for my auto start key and programming from the dealership
500 bux to program a key? wow u got ripped, big time.

they did mine for 60. it's still too much consider it takes them like 10 minutes to do it. but it's better than charging me for a full hour. I did it because I need to have 2 keys to program anything after myself.
Old 09-08-2011, 12:22 AM
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Originally Posted by nycgps
500 bux to program a key? wow u got ripped, big time.

they did mine for 60. it's still too much consider it takes them like 10 minutes to do it. but it's better than charging me for a full hour. I did it because I need to have 2 keys to program anything after myself.
he did say for a key and programing???
Old 09-08-2011, 09:32 AM
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Originally Posted by ASH8
he did say for a key and programing???
even with key, it's still a rip off.
Old 09-08-2011, 11:20 AM
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I love how people knock on the rotary. They usually STFU after I hand them their *** in a race...
Old 09-08-2011, 11:24 AM
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Oh, and it is reliable and gets 25mpg. And to think my engine is not much different from an RX8's...
Old 09-08-2011, 07:37 PM
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Originally Posted by Davin
Oh, and it is reliable and gets 25mpg. And to think my engine is not much different from an RX8's...
nope, according to all the internet "experts" report, Rotary is the most unreliable piece of **** created for mankind ever.

and there is nothing you can do about it, cuz they're "EXPERTS" and you're nobody. Even tho you might never had any problem with rotary ever, and all the time they had with Rotary was that 1 hour they had with the car plus all the other info that his neighbors have told him/her.

Last edited by nycgps; 09-08-2011 at 08:01 PM.
Old 09-09-2011, 08:33 AM
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i seem to be losing some power and having some problems starting(it always starts, just stutters a tiny bit) and i believe it is my coils, so do yall think mazda will check it out and diagnose my problems for free? i was going to dyno it to see if i am having a power loss but im 100% sure i am after i lost to my friends scion tc 3 times.
Old 09-09-2011, 08:38 AM
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Get a compression test done, if it passes they will charge you if not then u will get a new engine, as long as you are still under warranty
Old 09-09-2011, 08:54 AM
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i dont want a whole new engine tho i just want to fix the problem i have with it right now. i think its only the coils
Old 09-09-2011, 08:54 AM
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its an 07 with 26k miles so idk if its still under warranty mazdas probably cheap and only does a 3 yr warranty
Old 09-09-2011, 12:01 PM
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No Series 1 (2004-2008MY) has a Bumper to Bumper Warranty remaining in any country...as of about now.

North America does have the 8 year Engine core warranty which does not include coils.

You will pay for new Coils, you could 'try' and get them to do a free check if you are lucky and have done under 100k miles?..

Over that mileage and you have NO engine warranty.
Old 09-13-2011, 02:40 PM
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You Americans must be a picky lot....
From Mazda Europe....

Mazda customers are some of the most satisfied in Europe. This was underscored again recently by two J.D. Powers Customer Satisfaction Surveys for 2011 in Germany and the United Kingdom. In both these key automotive markets, around 17,000 car owners were asked to rate their car according to driving dynamics, handling, low ownership costs, mechanical reliability and interior quality.

In Germany, Mazda3 not only won the important compact segment, it scored more points than any other of the 117 models surveyed and took home gold as overall winner, ahead of the Mercedes A-Class and the Honda Civic. The dynamic Mazda2 also had reason to celebrate, winning the sub-compact segment ahead of the Dacia Logan and the Mini. With these excellent results, Mazda took third place among the 28 brands on the survey, up from fourth last year.

On the J.D. Power survey in the UK, Mazda MX-5 was a repeat winner in the sports car segment. But it did more than just win its category. Mazda’s roadster scored a satisfaction rating that was higher than last year’s winning score; and it easily outdistanced the Volkswagen Scirocco, and the luxury sports cars Audi TT, Mercedes-Benz CLK and SLK. This comes just four months after the 900,000th MX-5 rolled of the line in Japan, which will require an update of its entry in the Guinness Book of World Records as the best-selling, two-seat sports car of all time. Extremely reliable and dependable, the majority of these cars are still on the road. A popular race car wherever it is sold, the MX-5 wowed sports car enthusiasts in Europe with its handling at the MX-5 Ice Race held in Sweden earlier this year. A truly cult vehicle, it has fans, clubs and dedicated websites with fanatical enthusiasts on every continent.
Old 09-13-2011, 07:29 PM
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im okay with paying for coils but i dont want to have to pay for them to check out to see if theres a problem. i havent had any problems with any dealerships only that the prices are ridiculous. $500 for a new auto start key, $10 per lugnut. and if i have them do my coils the installation prices will be insane.
Old 09-13-2011, 10:38 PM
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You could chat to the Dealer about the Lug Nuts, as MSRP is $6.60 each not $10.

Can be bought on-line for $5.15 each from a Mazda Dealer plus shipping.

B002-37-160B Chrome Lug Nut...Mazda been using this parts for the past 43 years, any Passenger Mazda LN is the same.

Key is a different matter and are expensive...particularly the AKE set up.

I personally would not have AKE, just another expensive gadget to go wrong.

The normal Switchblade Key-less Entry is expensive enough.
Old 09-13-2011, 11:57 PM
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Originally Posted by Jedi54
I've owned a few Mazdas and aside from the occasional carburetor issue on my old '86 Mazda B2000, that was the most reliable mazda I've ever owned.

Mazda 626 had all kinds of transmission issues

RX8 - transmission failed in under 30,000, sunroof was replaced within 10,000 miles for loud clanking, brake pads squealed like crazy when I first bought it, also replaced (twice), and ignition coils are prone to early failure.

Now, do I still love my RX-8? Absolutely! But I can see how if your 'average' owner had the issues I listed above, they'd probably hate the vehicle and give it tons of low scores on a customer satisfaction survey.
Sorry, slightly off topic but

Jedi, did yours make a noise like this?
http://www.youtube.com/watch?v=6QdKKVcfDaQ


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