Lensman

D'ya remember back when we were all young and the 'Welcome Pack' ('Welcome A4 sheet' more like) arrived from Mazda? Did it not state that from then on there would be monthly contact? Should we be expecting a pronouncement? Do porcines have jet engines?

morganrogers

Certainly I have given up checking the 'news' section on the Mazda webite.

Hopefully it is a case of 'No news is good news'.....

MarkW

What's a welcome pack?

Lensman

WHAT?!!! You haven't got one yet? Jeez, that's evil. If nothing else it contains the receipt for your deposit and they should not have kept you waiting this long. I presume you've had words?

oilman

TIME FOR BIG BAD WORDS MARKW

Cheers
Oilman

MarkW

Sick of phoning them.

Every time they say oh yes there has been a delay in processing them you should get one soon.

I have repeatedly asked if my order is ok and they have told me yes it is.

I cant be ar$ed to keep calling so I just thought stuff it as long as m order is OK thats the main thing.

Poor Customer Service though to say the least.

Lensman

It doesn't give one much hope for the future does it. One of my colleagues has transferred to our US office and he test drove a 350Z last week. He sent me the promotional book from the dealer and it's a thing of beauty. Very informative (about general driving not just the car), a superb intro to the 'Z' and impeccably produced. This is what people who wander in off the street get from Nissan and yet Mark can't even get a bloody receipt from Mazda UK. It makes me f'ing mad!

shahpor

Still haven't got mine either

I am in the same situation as Mark, keep phoning them and they tell me there have been some delays and it will be with me shortly.

Will have to wait and see....

Shahpor

morganrogers

So how does this bode for us all....?

There are rumours a-plenty in the main forum concerning delays.
The first RX8s are only just arriving in Japan (thanks EAST MOON!)
and we still have naff-all in the way of communication from Mazda - let alone monthly updates.

So - anyone think they will actually get their car on July 31st ?

Cannot believe MarkW and shahpor still have nothing.
MAZDA - THIS IS DISGRACEFUL ! ! These people have parted with hard-earned cash for a car that is nothing so far but pictures !
Someone should be getting their butt kicked.
SORT IT OUT...

MarkW

Lensman,

Nissan are demonstrating that they have their act together and they value their pre-order customers.

They seem more organised and advanced, and that for a car which is being released several months AFTER the RX-8.

Mazda could do with taking a lesson or two from them.

Just makes you realise how poor MAada are at Customer Service.

oilman

Well, I got mine today!

1) Date for delivery of my car.

2) An invitation to drive the car at Silverstone

3) A 1:18 scale model in a presentation case

4) An Insurance quote offer of £500 no excess

Oh and an off to "buy one get one half price".

Then I woke up, it was good whilst it lasted

Cheers
Oilman:D

RobDickinson

Grrrr.... Had me going a bit then...