Sexy Rexy

Have just got off the phone to my local BMW dealer, I can get hold of a 2.5 high spec Z4 in a couple of weeks. Seems tempting, have any of you guys driven a Z4?, if so what are your thoughts

ep3

..you seem to forget Andy, this is the only form of protest one can make - phone calls and letters of complaint have got us little or nothing apart from further prevarication.

It's not "harsh to moan" when you've been let down so many time and treated so poorly. It would be harsh not to moan.

Perhaps you are in a position where you're happy to be walked all over by Mazda just for the vanity of being able to turn heads a few times when your car eventually arrives...many people aren't.

If it was any other product you were buying, I'm sure you'd have returned your pre-order ages ago.

C.

Contigo

I'm sorry but I genuinely don't beleive that Mazda Europe can be blamed for this.

I know how the Japanese mind works and they are to blame for delivering to their home market in mass amounts. If they had a bit of sympathy, they would have sent OUR original cars to us in the first place.


My dealer is definitely feeling for us at the moment and understands just how pee'd off were all are. I will not be sending any letters of complaints to Europe, if any do go they will be to the MD of Mazda Japan for allowing such a thing to go on. What annoys me is the fact that you can walk into a dealer in the US and drive away in an RX-8.



Let's air our frustartion to the Japs!

Sexy Rexy

I totally agree with ep3, I looked at 3 cars, Z4, S2000 & RX8, I decided to opt for the RX8 because I felt it was the best value for money + A REAL HEAD TURNER. It proves that sometimes it is worth spending extra money for the customer service aspect - ARE YOU LISINING MAZDA?

Contigo

Just been on the Japanese RX-8 site an another thing which pisse me off about lal this is the fact that a hi-speed Jap vehicle is selling for

2,750,000 Yen

Which is £15k

Hrm no wonder they sold so well!!!!!1

Sexy Rexy

Contingo,

How can you say we are not meant to be angry with Mazda Europe/UK? I have orderd my car from the same dealer as you, paid deposit on the 20/01/2003 and my car is due to be deliverd at least 3/4 weeks after yours. The only difference is I think you have not orderd SAT NAV, when you speak to the dealer again, can you please ask when your car was manufactured? - this info is on their database, they told me mine was 29/09/2003 - we can see then how far apart the 2 cars were built. Then please list your findings on this thread.

Many Thanks

AndyPearce

Don't get me wrong - I've been so annoyed at the service from Mazda that I've been on the verge of cancelling but I think at this late stage a couple more weeks delay is neither here nor there (and not totally unexpected with the way things have gone on so far.)

I think it is harsh to moan and say things like when to my knowledge only one person has recieved a letter from Mazda stating a November delivery which has now slipped to 5th December (but they are trying to bring this forward.)
Any indivdual who this happens to has a right to moan but until they know this for sure it's not fair to ssume its going to happen IMO.

There's no need to get personal and call me vain - I'm buying the RX8 because I want a practical sports car. If there were a viable alternative that I liked I would not have put up with the service from Mazda.

Maybe we've been 'walked all over' by Mazda but at the end of the day its a personal decision about what you are willing to tolerate. I would have much preferred to have had a smooth, pleasent pre-order experience with Mazda but non of us have and we have to live with that.

ChrisW

Sounds very nice, do you have to pay over the list price to get it this quick?

Autocar (yeah, I know boo, hiss...) test drove the 2.5 Z4 and liked it. They said it didn't feel much slower than the 3.0. It's got 192 hp which must translate to at least at least 230 "Mazda hp" .

AnilS

Contigo, the reason why I complained/moaned/had a go at Jeremy Thomson from Mazda UK/Europe is because he sent me the letter apologising for the most recent delay. I deal with whoever deals with me, and if he is brave enough to stick his head above the parapit, its got a good chance of being blown off.

No matter what the outcome, I'm glad I sent my letter. It is a measure of how I feel currently, some agree with me, some don't, thats OK.

All I say is god help them if it does not get here in November, there'll be hell to pay .......

AnilS.

Edo

Judging by the conversation I had (see my thread) there is a chance some of us wont see our cars till early december (15%)...
It appears all the UK pre-order cars are not on the same boat (mine has not yet arrived) - hence some people being on the system and mid November, and some not.

What annoys me is that they dont seem to understand that this undermines the Thomson letter stating a delivery month of November, and that any talk of loan cars if not November should be had with my dealer!

oilman

Hey, let's not flame each other.

We've all been waiting a long time but the wait is so nearly over!

I loved my test drive and would not consider buying anything else as I really love and want an RX8.

It'll all be forgotten once the cars arrive and just think of the envious looks and great comments about your new car.

Cheers
Oilman

AndyPearce

I wasn't replying in direct response to your letter, just the general mood that crept into this thread.

A friendly word of advice - I suggest you use a spell checker for your next letter (let's hope it doesn't come to that though), as in my experience companies / people take a letter of complaint with correct spelling and grammar far more seriously.

I'm interested to see what sort of response you get though!

AnilS

Andy, I DID use spell checker. The only word I can fine that was incorrectly spelt was "complied" that should have read "compiled". One word. Did I miss something ? Didn't help that the spell checker was trying to substitute some english written words for american. Please PM me with corrections.

AnilS.

RobDickinson

Oh, a for the Z4, JC slated it in this months Top gear mag.

But then again , he wasnt the Z3's biggest fan either :D

RX8BoiUK

I spotted a few mistooks too but didn't like to say.

Perfect letters can give the impression of a pro complainer tho.
Your mistakes made better reading, like you were really mad (rattle way outta da pram :-) )

wheres - where's
its - it's
endaitment - indictment
heirachy - hierarchy
ecshoens - echelons
recompence - recompense

can't be arsed with the grammar

that nicely finsihed me break :-)

,Paul

AnilS

Paul (and Andy), many thx 4 putting me str8 !

Paul, you are right, the letter was written when I was mad. I've never claimed to be perfect at spelling, I don't believe any of us are but I think the gist of the message got through.

SURPRISED THEN TO HAVE A .....

.... chat with my dealer suggesting (unconfirmed I might add) that my car will be with them on 17th Nov (this year).


AnilS.

Titanium Grey

Good news Anils.

I'm a bit worried I might get a December date due to the moonroof, but it will just give me an extra bit of time to get my current motor spruced up and sold.

Anybody want a ten year old UK spec 2.5 litre Mazda MX-6?:D

Eric

I do not really know if it is correct that cars for the UK will arrive at Rotterdam first.
My car will arrive in Antwerpen first, allthough I live in Holland.

The main thing is, of course, WHEN will they arrive. I am still hoping it will be november/december but Mazda Holland gave me the impression that it could be January 2004.

Kind regards from a sunny Holland,

Eric

ChrisW

That sounds like typical Mazda organisation. The German cars will probably come via Southampton....

Stephan

LOL

Just for your information guys : the french cars are supposed to be currently delivered to the first customers (I WAS the 1st in France).

They arrived at first in ... Spain by boat two weeks ago.

Second rave mid November.

Best,
Stephan

Spin9k

What a sad tale you guys tell! For us, Mazda USA didn't promise any date, they just didn't deliver, then didn't deliver, etc., etc. after rumor after rumor 'came out' that the car was coming. I think that actually lasted from SEP-02 til 1st delivery, nearly a year!

If it makes you feel any better - I placed my pre-pre-pre-order deposit 5-JAN-2001, my real pre-order 6-JAN-2003, and got delivery 18-JUL-2003.

Now the Mazda lots here have lots of RX-8s just sitting there(?)... wish I could send you some... I don't like seeing them just sit there.

In the end the source of supply is the bottleneck - and that means Mazda Japan - until they schedule production for the UK in earnest, you guys are out of luck.

No harm with being upset though, it takes some of the anger out, just remember that when you get to sit in your car one day, you'll forget EVERYTHING and just be one with your ROTARY ROCKET!

RobDickinson

No - it means Mazda oversupplied the US, theres probably enough for Europe, just sat on US garage forcourts.

Oh and no business should promis anything without a realistic chance of it happening, and if it doesnt then it makes reasonable apologies and recompence.

I'm quite looking forward to my JD power survey already.

Edo

Just remmeber that JDP effects resale values slightly, so its a double edged sword being harsh!

Contigo

As ouyr American firend and I have said all along it's definitely a Japanese decision and they are responsible for us having no cars. At the end of the day they interrupted OUR production schedule in the factoires to deliver to their home market.

Typical Japanese!!

oilman

You don't think Ford had a hand in it then?

Cheers
Oilman