Japan trip - the winner!!
#6
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Join Date: Jan 2003
Location: Herts - UK
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Nor me....
Wouldn't kill mazda to post it here , I know mazda people do read this board - I would be curius to know a bit about the winner (like what their entry was) !
Incidently - I *still* do not have any confirmation pack.
Anyone else got anything yet ?
Is it a Mazda UK thing ? I was hoping things had improved but overall I do not have a warm feeling about how things have been handled so far. Not worried about the car , Mazda have always been a fine engineering company and I am sure it will be fantastic. Just concerned about the customer handling over here.
Maybe I have just been spoilt by Honda customer service :-(
Wouldn't kill mazda to post it here , I know mazda people do read this board - I would be curius to know a bit about the winner (like what their entry was) !
Incidently - I *still* do not have any confirmation pack.
Anyone else got anything yet ?
Is it a Mazda UK thing ? I was hoping things had improved but overall I do not have a warm feeling about how things have been handled so far. Not worried about the car , Mazda have always been a fine engineering company and I am sure it will be fantastic. Just concerned about the customer handling over here.
Maybe I have just been spoilt by Honda customer service :-(
#7
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Join Date: Feb 2003
Location: Cambridge - UK
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Agreed about Mazda UK. I dealt with Nissan recently and it was a different universe. Also, I phoned the customer helpline to query why my online order for the RX-8 has no 'change' or 'cancel' option and they were polite and helpful but apparently the one woman who can deal with website questions is off until Wednesday (now Monday). One person to deal with the website. Hmmmm, not good!
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