Warranty with Mazdaspeed parts
05-05-2006, 09:25 AM
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Warranty with Mazdaspeed parts
Its my understanding that if you have mazdaspeed parts, fitted by a mazda dealer that you can retain your warranty?
In particular, I am talking about the coilover kit and sway bars.
Cheers
Andrew
In particular, I am talking about the coilover kit and sway bars.
Cheers
Andrew
05-05-2006, 09:38 AM
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Mazdaspeed parts are covered by their own warranty. Each part has it's own color-code that reprsents how much of a warranty you get for each part.
You can elect to get the part installed elsewhere, but then you're labor is not warrantied. If you get the part installed at a Mazda delearship then the labor is covered.
The MS parts warranties have nothing to do with the original bumper-to-bumper new car warranty.
You can elect to get the part installed elsewhere, but then you're labor is not warrantied. If you get the part installed at a Mazda delearship then the labor is covered.
The MS parts warranties have nothing to do with the original bumper-to-bumper new car warranty.
05-05-2006, 05:50 PM
#3
since the parts don't come in through Mazda Australia I don't think any warranty applies. same as any aftermarket part.
having recently ordered clutch parts; I found the USA part numbers are identical to .au. since the mazdaspeed boxes have a Mazda part number on them, it might stand up in court that it is a genuine Mazda part and the warranty should still apply.
having recently ordered clutch parts; I found the USA part numbers are identical to .au. since the mazdaspeed boxes have a Mazda part number on them, it might stand up in court that it is a genuine Mazda part and the warranty should still apply.
05-05-2006, 06:55 PM
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yeah.. unless you buy/order those parts directly from mazda, then I say they will come with warranties... and keep your receipts... the warranty period is normally 1 year for those aftermarket parts...
Same as Nismo parts to Nissan australia too...
cheers,
richie
Same as Nismo parts to Nissan australia too...
cheers,
richie
05-05-2006, 09:37 PM
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Skythe, so its the labour warranty that people are talking about? I wonder what the policy is here for mazda dealerships? or if they will even do the work?
rotarenvy, did you ask your dealer if they were able to order the parts in?
Andrew
rotarenvy, did you ask your dealer if they were able to order the parts in?
Andrew
05-06-2006, 11:43 AM
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Originally Posted by auzoom
Skythe, so its the labour warranty that people are talking about? I wonder what the policy is here for mazda dealerships? or if they will even do the work?
rotarenvy, did you ask your dealer if they were able to order the parts in?
Andrew
rotarenvy, did you ask your dealer if they were able to order the parts in?
Andrew
Each part comes comes with its own warranty. Each part will be different. Like, the MS flywheel will have a different warranty than the CAI. The part itself is covered, as to cover defects and malfunctions. With some parts it's a bs warranty. I think for the "green" MS parts they don't give you any coverage, but for an "orange" one you get 12,000 miles of coverage....something like that. I'm sure I mixed up the colors and got the numbers wrong.
If you do get it installed at a Mazda delearship then your labour is covered as well. So if you ever have a problem then you don't have to worry about coming out of pocket. If you have a problem with a MS part and you didn't get it installed by a Mazda delearship then, you have to come out of pocket for the labour but you part itself is covered.
Unless it's different down under...then...I guess everything that I've stated should just be disregarded.
05-07-2006, 03:00 AM
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Skythe,
I think it MAY be different in Australia on the labour part. Mainly because of ignorance on the dealers behalf, maybe not. I think the part warranty itself is a given. If MS have a parts warranty then they have a warranty.
I will wait until my dealer comes back to me, but if you have "the book from the service department" that you can scan I wouldn't mind seeing the relevant pages.
cheers
andrew
I think it MAY be different in Australia on the labour part. Mainly because of ignorance on the dealers behalf, maybe not. I think the part warranty itself is a given. If MS have a parts warranty then they have a warranty.
I will wait until my dealer comes back to me, but if you have "the book from the service department" that you can scan I wouldn't mind seeing the relevant pages.
cheers
andrew
05-07-2006, 01:29 PM
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Originally Posted by auzoom
Skythe,
I think it MAY be different in Australia on the labour part. Mainly because of ignorance on the dealers behalf, maybe not. I think the part warranty itself is a given. If MS have a parts warranty then they have a warranty.
I will wait until my dealer comes back to me, but if you have "the book from the service department" that you can scan I wouldn't mind seeing the relevant pages.
cheers
andrew
I think it MAY be different in Australia on the labour part. Mainly because of ignorance on the dealers behalf, maybe not. I think the part warranty itself is a given. If MS have a parts warranty then they have a warranty.
I will wait until my dealer comes back to me, but if you have "the book from the service department" that you can scan I wouldn't mind seeing the relevant pages.
cheers
andrew
I would suggest that you ask the guy in the service department to show you in his big white book how MS parts are treated with respect to their warranties, but the labour warranty is just something that's implied from any service you get. If you have a problem that is a direct result of poor workmanship e.g. poor installation AND the delearship tries to deny responsible...that in itself is an entirely different problem. This is where many people have an issue with delearships, that since they have upgrades then OBVIOUSLY that caused the malfunction. Even though in their own service documentations that specific parts only void only certain parts of the warranty of your car. I'm pretty sure that some can attest to a delearship telling them a problem with the transmission was due to an aftermarket CAI.
Sadly, they don't always play by their own rules, when we do.
05-07-2006, 05:27 PM
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Just to clarify, in Australia all consumers may avail themselves of the statutory warranty provisions of the Trade Practices Act (see here) which basically says that in terms of services (ie, labour) these must be carried out with due care and skill, and in respect of goods (ie, parts) these must be of merchantanble quality, fit for the purpose and as described.
Of course, if you import parts directly, you are not covered by the Act (unless, I think, the parts are also available in Australia. But if you have the parts fitted and a problem arises due to poor workmanship, you will still have a remedy. Of course, it will involve a lot of
Of course, if you import parts directly, you are not covered by the Act (unless, I think, the parts are also available in Australia. But if you have the parts fitted and a problem arises due to poor workmanship, you will still have a remedy. Of course, it will involve a lot of
05-07-2006, 06:42 PM
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Originally Posted by timbo
Just to clarify, in Australia all consumers may avail themselves of the statutory warranty provisions of the Trade Practices Act (see here) which basically says that in terms of services (ie, labour) these must be carried out with due care and skill, and in respect of goods (ie, parts) these must be of merchantanble quality, fit for the purpose and as described.
Of course, if you import parts directly, you are not covered by the Act (unless, I think, the parts are also available in Australia. But if you have the parts fitted and a problem arises due to poor workmanship, you will still have a remedy. Of course, it will involve a lot of
Of course, if you import parts directly, you are not covered by the Act (unless, I think, the parts are also available in Australia. But if you have the parts fitted and a problem arises due to poor workmanship, you will still have a remedy. Of course, it will involve a lot of
05-09-2006, 11:51 PM
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Well, I just had a call back from my dealer. Turns out (apparently/allegedly) that there had been plans to start supplying and allowing fitting of mazdaspeed parts through the Australian dealerships, but a change of management at Mazda Australia has thrown that idea out :-(
What more can I say !
What more can I say !
05-10-2006, 12:04 AM
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Originally Posted by auzoom
there had been plans to start supplying and allowing fitting of mazdaspeed parts through the Australian dealerships, but a change of management at Mazda Australia has thrown that idea out :-(
So bloody typical!
05-10-2006, 12:39 AM
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Andrew,
I'm not sure if I've understood your initial question.
My understanding is that fitting MS parts will not void your existing warranty for the unmodified parts of your car. The MS parts themselves come with their own limited warranty.
Moreover, fitting non-MS parts (depending on what they are) will also not void your warranty with Mazda. For example, fitting a Hymee catback will not void your warranty per se but if the catback is found to have caused a failure, you cannot claim the cost of rectifying same under the warranty (I hasten to add that I use this by way of explanation only - there's been no case I know of where fitting a catback has led to any failure).
However, fitting other mods like a FI kit for example, although it will not void the warranty per se, it will make a claim problematic if the relevant failure is drivetrain related. The obvious stresses introduced to the drivetrain may be difficult to separate out from other causes for failure.
The short answer - go ahead and fit the MS suspension components. They will not void your Mazda warranty and come with their own limited warranty. As for labour - if the dealer doesn't fit them I reckon you're left with a Fair Trading Act type claim which is probably not worth the cost of pursuing.
I'm not sure if I've understood your initial question.
My understanding is that fitting MS parts will not void your existing warranty for the unmodified parts of your car. The MS parts themselves come with their own limited warranty.
Moreover, fitting non-MS parts (depending on what they are) will also not void your warranty with Mazda. For example, fitting a Hymee catback will not void your warranty per se but if the catback is found to have caused a failure, you cannot claim the cost of rectifying same under the warranty (I hasten to add that I use this by way of explanation only - there's been no case I know of where fitting a catback has led to any failure).
However, fitting other mods like a FI kit for example, although it will not void the warranty per se, it will make a claim problematic if the relevant failure is drivetrain related. The obvious stresses introduced to the drivetrain may be difficult to separate out from other causes for failure.
The short answer - go ahead and fit the MS suspension components. They will not void your Mazda warranty and come with their own limited warranty. As for labour - if the dealer doesn't fit them I reckon you're left with a Fair Trading Act type claim which is probably not worth the cost of pursuing.
05-10-2006, 01:32 AM
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i recently spoke to a representative from mazda australia regarding the reason why they are not bringing MS. he told me that there is a law that dictates that in order to import these parts, they have to ensure that these parts will be available for period of at least 10years.
and this was the major reason in their decision to not bring the MS parts to Aus..
and this was the major reason in their decision to not bring the MS parts to Aus..
05-11-2006, 01:48 AM
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Originally Posted by Revolver
Andrew,
I'm not sure if I've understood your initial question.
My understanding is that fitting MS parts will not void your existing warranty for the unmodified parts of your car. The MS parts themselves come with their own limited warranty.
Moreover, fitting non-MS parts (depending on what they are) will also not void your warranty with Mazda. For example, fitting a Hymee catback will not void your warranty per se but if the catback is found to have caused a failure, you cannot claim the cost of rectifying same under the warranty (I hasten to add that I use this by way of explanation only - there's been no case I know of where fitting a catback has led to any failure).
However, fitting other mods like a FI kit for example, although it will not void the warranty per se, it will make a claim problematic if the relevant failure is drivetrain related. The obvious stresses introduced to the drivetrain may be difficult to separate out from other causes for failure.
The short answer - go ahead and fit the MS suspension components. They will not void your Mazda warranty and come with their own limited warranty. As for labour - if the dealer doesn't fit them I reckon you're left with a Fair Trading Act type claim which is probably not worth the cost of pursuing.
I'm not sure if I've understood your initial question.
My understanding is that fitting MS parts will not void your existing warranty for the unmodified parts of your car. The MS parts themselves come with their own limited warranty.
Moreover, fitting non-MS parts (depending on what they are) will also not void your warranty with Mazda. For example, fitting a Hymee catback will not void your warranty per se but if the catback is found to have caused a failure, you cannot claim the cost of rectifying same under the warranty (I hasten to add that I use this by way of explanation only - there's been no case I know of where fitting a catback has led to any failure).
However, fitting other mods like a FI kit for example, although it will not void the warranty per se, it will make a claim problematic if the relevant failure is drivetrain related. The obvious stresses introduced to the drivetrain may be difficult to separate out from other causes for failure.
The short answer - go ahead and fit the MS suspension components. They will not void your Mazda warranty and come with their own limited warranty. As for labour - if the dealer doesn't fit them I reckon you're left with a Fair Trading Act type claim which is probably not worth the cost of pursuing.
Originally Posted by playa78
i recently spoke to a representative from mazda australia regarding the reason why they are not bringing MS. he told me that there is a law that dictates that in order to import these parts, they have to ensure that these parts will be available for period of at least 10years.
and this was the major reason in their decision to not bring the MS parts to Aus..
and this was the major reason in their decision to not bring the MS parts to Aus..
Andrew
05-11-2006, 02:06 AM
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May I suggest one thing?
Since there is STi for Subaru? Why don't you call them and ask if an STi part to a normal WRX - will this void the warranty on the car?
Just a reflection of what Subaru will do and you can use it as a point to argue with Mazda....
Since there is STi for Subaru? Why don't you call them and ask if an STi part to a normal WRX - will this void the warranty on the car?
Just a reflection of what Subaru will do and you can use it as a point to argue with Mazda....
05-11-2006, 02:30 AM
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Originally Posted by auzoom
Dave, What you say is pretty much what I understand, however in the states where dealers supply mazdaspeed parts, the dealers can fit them as standard mazda parts. It was my understanding that when a dealer there fit a MS part they didnt void their factory warranty, or at least they offered something equivelant. Well actually, as you can see I have no real idea what is offered hence my thread.
My understanding is that MS parts are not covered by the factory warranty (here at least) no matter who fits them (remembering that your dealer is NOT the entity providing you with the warranty, which comes from Mazda) but they come with their own, separate limited warranty.
However, I must confess that I have done no more than skim the warranty documents and that some time ago. Accordingly, it's possible I missed some fine print on this. I also haven't purchased any MS parts so I haven't been blessed with any warranty documents that come with them. Have you examined the warranty terms and conditions carefully for both the car as sold and the MS parts under consideration? Have you queried this through your dealer?
Originally Posted by auzoom
Anyone know if there is anything in this? I find it hard to believe, but that has never meant I was right before
It makes sense when you think about it. Imagine what would happen if they weren't required by law to make spares available.
Last edited by Revolver; 05-11-2006 at 02:33 AM.
05-12-2006, 12:18 AM
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Again, not exactly sure what I was looking for other than to understand what the story is. Still dont understand anything other than that Mazda Australia are woosing out. If other countries can do it then there is no reason we cant.
The point about Dealers not supplying the warranty...if a dealer can stamp VOID in your warranty when they see an aftermarket part, then they sure as hell are part of the supply of warranty, or is that just me?
The point about Dealers not supplying the warranty...if a dealer can stamp VOID in your warranty when they see an aftermarket part, then they sure as hell are part of the supply of warranty, or is that just me?
05-12-2006, 03:48 AM
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Originally Posted by auzoom
The point about Dealers not supplying the warranty...if a dealer can stamp VOID in your warranty when they see an aftermarket part, then they sure as hell are part of the supply of warranty, or is that just me?
Clear as mud?
05-14-2006, 09:59 PM
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OK, I followed Taka's advise and called Subaru.
Basically, what the guy said was if thee is an STi part that is approved by Subaru for fitting on the WRX, if its fitted by a Subaru dealer then it has a 2 year part and labour warranty supplied by Subaru (not the dealer). If its not fitted by a dealer then it has a 12 month part warranty supplied by STi.
This is my understanding of what is being done in the US with MS parts. So why not here? Mazda...Stop being so conservative!
Basically, what the guy said was if thee is an STi part that is approved by Subaru for fitting on the WRX, if its fitted by a Subaru dealer then it has a 2 year part and labour warranty supplied by Subaru (not the dealer). If its not fitted by a dealer then it has a 12 month part warranty supplied by STi.
This is my understanding of what is being done in the US with MS parts. So why not here? Mazda...Stop being so conservative!
05-14-2006, 11:10 PM
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Originally Posted by auzoom
OK, I followed Taka's advise and called Subaru.
Basically, what the guy said was if thee is an STi part that is approved by Subaru for fitting on the WRX, if its fitted by a Subaru dealer then it has a 2 year part and labour warranty supplied by Subaru (not the dealer). If its not fitted by a dealer then it has a 12 month part warranty supplied by STi.
This is my understanding of what is being done in the US with MS parts. So why not here? Mazda...Stop being so conservative!
Basically, what the guy said was if thee is an STi part that is approved by Subaru for fitting on the WRX, if its fitted by a Subaru dealer then it has a 2 year part and labour warranty supplied by Subaru (not the dealer). If its not fitted by a dealer then it has a 12 month part warranty supplied by STi.
This is my understanding of what is being done in the US with MS parts. So why not here? Mazda...Stop being so conservative!
09-27-2006, 07:54 AM
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mazda australia does not supply and support (officially anyway...) mazdaspeed.
as far as i know, the use of the name "mazdaspeed" is still not permited, because there is the wording "speed" in it......
we all thought it was going to be sorted awhile ago (or should i say... donkey years ago?)
as far as i know, the use of the name "mazdaspeed" is still not permited, because there is the wording "speed" in it......
we all thought it was going to be sorted awhile ago (or should i say... donkey years ago?)