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MyMazda - MazdaUSA website question

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Old 02-19-2004, 01:20 PM
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MyMazda - MazdaUSA website question

Has anyone else had trouble adding their VIN number on the MyMazda section of the MazdaUSA website? Everytime I try to add it, it says my VIN is invalid.
Old 02-19-2004, 01:27 PM
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I did it just fine. Not sure why you are having a problem. I would call.
Old 02-19-2004, 01:32 PM
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I had no problem- in fact I even entered my VIN# 2 weeks before I bought the car so I could get access to the owner's manual, so I know there's no tie to a vehicle being sold or registered first.
Old 02-19-2004, 01:41 PM
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I tried to call, but their offices are closed until later this afternoon for some reason. And I am not the most patient person.
Old 02-19-2004, 03:28 PM
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Mine entered fine.

Did you check for the typical problem of interchanging letters and numbers (e.g. letter-Os with number-0s)?
Old 02-19-2004, 03:55 PM
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I only used 1s and 0s. Alright, time to call Mazda and sit on hold.
Old 02-19-2004, 04:01 PM
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I just got of the phone with Mazda. They verified my VIN and said to try again in 24 hours as they are having some trouble with the website.
Old 02-19-2004, 08:11 PM
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I can't even get into the site- I envy you guys. It won't let me register or anything.
Old 02-19-2004, 08:15 PM
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Same problem here. I even went into inventory search and did a copy/paste of a VIN from there with the same result.
Old 02-19-2004, 09:48 PM
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Thumbs down VIN Invalid

Yup. My VIN is invalid also . I tried all caps and then lower case and nada!
Old 02-19-2004, 10:16 PM
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If they are having problems with the site just wait a bit. They will correct it. When you do get in, its pretty cool. I wish Toyota would do the same.
Old 02-20-2004, 01:32 AM
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Their site is having problems right now. I entered my VIN the night I bought it, and it was fine. I tried adding it again this time (as a duplicate) and indicated my VIN as invalid.
Old 02-20-2004, 10:59 AM
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The web site is working again.
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