Alright so I dropped off my baby today at 0725 for 5 things

1. Bent dipstick (was ordered last tuesday)
2. N flash
3. Fogged up headlight lenses (was ordered last tuesday)
4. Squeaking brakes when slowing down
5. Rusted rotors


I got a call around 1500 from one of the service guy and said that it was kinda hard to lift my car since I have the ms side bla bla bla. I got there at 1630 and waited until 1700 til I saw my car. The tech guy came out and said that the headlight lenses will take another 3-4 hours to do and he couldnt do it today. Mofo's I dropped off my car at 0730!!!! You f@cking hoe bags. Ok lets break this shit down they didnt replace the dipstick cuz they claim that its just the way it is ok that should take 1 minute to check. No new flash available on my car so I guess I have N flash? ok whatever fu. They drove the car and didnt hear any squeaking brakes ok I'll be modest lets say an hour. They painted the rotors dont know how long this takes but I should be happy right? WRONG they fucking jack up my rims aaaaaaaahhhhhhh f@cking a$$holes!!!!!!!!! I have pictures to prove it. And now I have to go back on wednesday to drop it off again and drive a lovely dodge neon woo hooo.... b$tch.... Didnt have the chance to talk to the manager cuz he left for the day. :mad: :mad: :mad: :mad: I'll be seeing his lovely ass on wednesday. What should I do? ask for some parts or something?


Oh by the way they printed me the warranty history and when my car flooded they told me they reflashed my car this is the PNMC N3H202200 do I have the N flash or M?

As far as the wheels its like this on ALL 4 wheels :mad: :mad: :mad: :mad:

Impact gun...will do it every time i they are not careful.

wow i would be sreaming bloody murder myself. it's tiem to kick A$$ and chew bubble gum and i'm all out of bubble gum....feel free to use that line (it's from a movie)


i was just at my dealership and they asked me if i had bent a rim or something...b/c there are a lot of weights on each of my rims..i said "no they were on it when i baught the car from you" they said no they weren't...i mean come on i woudl thin ki woudl know what was and wasn't on my car. now i'm all paranoid...is there somethign wrong with my car...those jerks..i'm begining to dislike and seriously distrust dealerships (well more than i already have that is)

lets' get medevil on the Slllygrl10

Hey, what did you have to do to get the dealer to remove the rust on your rotors?
I didn't think the dealership would take care of this for free.

I never schedule service appointments on fridays. Definatley an impact wrench and they should be liable for the damage! Don't let them try to screw you just cause your a women! :mad: I hate that crap! My G/F had a similiar problem a few weeks ago until I went in and told them how things were going to be!

When you get to the dealership ask to see both the service manager AND the general manager. Let them know you are VERY displeased with the service and do it in front of other clients. They'll usualy offer you very good compensation to shut you up and to look good in front of the people that heard your complain.

And never accept a no for an answer from someone that doesn't also have the authority to say YES!!

Im gonna go drive around with a friend in his car cuz Im gonna explode tonight seriously. Im gonna make them pay on wednesday I'll go early in the morning to drop it off cuz that's when customers are there. I will need to hydrate the nite before. :mad: :mad: :mad: :mad: :mad: :mad:

My mazda dealer took a chunk out of mine doing the brake TSB. I checked the car when I got it real quick and didnt notice anything til I wash the car a week later. There was some left over slimy stuff on the chunk that they must have put on to help cover it. Anyway it was to late for me to say anything.

So I know where your coming from and GOOD JOB noticing it right away. :D

indeed. kill them.....kill them a lot

i cant tell whats wrong with your rims
am i looking too hard?

around the top of the lugs, you can see where the black has been worn off of the rim
where a impact wrench would have made contact.

ouch! I see it now...dam those bastards for hurting such awesomely nice-looking rims

wow i would be sreaming bloody murder myself. it's tiem to kick A$$ and chew bubble gum and i'm all out of bubble gum....feel free to use that line (it's from a movie)


i was just at my dealership and they asked me if i had bent a rim or something...b/c there are a lot of weights on each of my rims..i said "no they were on it when i baught the car from you" they said no they weren't...i mean come on i woudl thin ki woudl know what was and wasn't on my car. now i'm all paranoid...is there somethign wrong with my car...those jerks..i'm begining to dislike and seriously distrust dealerships (well more than i already have that is)

lets' get medevil on the Slllygrl10

All the weights are needed to balance the tires with the TPMS.

I can almost bet what the dealer will tell her about the rims. They'll say "with a little touch-up paint you'll never notice"
Besides aren't those suppose to be torqued instead of using a impact wrench?

I can almost bet what the dealer will tell her about the rims. They'll say "with a little touch-up paint you'll never notice"
Besides aren't those suppose to be torqued instead of using a impact wrench?


You know what you are exactly right the service guy said we can do a touch up paint with that. I said no cuz its not plain black its actually dark charcoal metallic. They said we all have air gun here. I said you're suppose to do them manually remove the damn lugs. Im pissed I better get an ms front or something

Well before I dropped off the car I checked the car then I had the service guy look at the car and see if he finds something he said good to go. I said ok better be no dings or scratches. What should I demand in return?

kick A$$ and chew bubble gum and i'm all out of bubble gum....feel free to use that line (it's from a movie)

It's from "They Live"

they should definately replace, but buy some better wheels. stop trying to be a neon w/the black wheels

indeed. kill them.....kill them a lot

Kill them dead. I'd complain and make sure I get enough compensation. Never go back to them, btw.

FS

they should definately replace, but buy some better wheels. stop trying to be a neon w/the black wheels
Yeah, stop trying to be like the neons who are trying to be like the numerous Ferrari, Porsche, Lamborghini and other exotic owners who wear black rims.
:rolleyes:

The wheels look great silly.

they should definately replace, but buy some better wheels. stop trying to be a neon w/the black wheels...are you serious?

Don't do that blue shit face again.

What was the point of that response?

You know what you are exactly right the service guy said we can do a touch up paint with that. I said no cuz its not plain black its actually dark charcoal metallic. They said we all have air gun here. I said you're suppose to do them manually remove the damn lugs. Im pissed I better get an ms front or something

Hey slllygrl....I know your mad, however, take a deep breath when you go back in to the dealer and handle this diplomatically. I has a similar situation and this is what i did. I called Mazda North America, you can find this number in the back of your warranty book, and filed a complaint against the dealer. Write a letter to the Owner and CC: a copy to the GM of the dealership and then to your attorney. Let them know that your next stop is the BBB. In the letter explain what happened. Get an estimate of the damage and have the dealer make you a cash settlement for the damage. I'm sure with this kind of attention, that they will satisfy your complaint. Good Luck!

What was the point of that response?

The point is he does it all the time and it's sardonic. He did it all the time to me. People complained that I didn't do enough faces to indicate my emotion. I'm complaining the reverse for people who use that face too much.

they should definately replace, but buy some better wheels. stop trying to be a neon w/the black wheels

really?? i think the contrast in from the rims and the body color looks good
well, i guess its just me then......

Hey slllygrl....I know your mad, however, take a deep breath when you go back in to the dealer and handle this diplomatically. I has a similar situation and this is what i did. I called Mazda North America, you can find this number in the back of your warranty book, and filed a complaint against the dealer. Write a letter to the Owner and CC: a copy to the GM of the dealership and then to your attorney. Let them know that your next stop is the BBB. In the letter explain what happened. Get an estimate of the damage and have the dealer make you a cash settlement for the damage. I'm sure with this kind of attention, that they will satisfy your complaint. Good Luck!

I agree, a written letter will get a response for sure. For some reason, big companies take letters a lot more serious than phone calls and complaints in person. Must be some legal reason.

Keep us posted. and dont let them off the hook,
that's not a base model Mazda 3 or B-series P/up truck; Its the friggin $30,000+ flagship from their marque you bought from them and therefore they should give you the very best in service. Nothing less will do.

I dropped off my car today to have the headlight lenses replaced. I wanted to speak with the service manager but the service advisor had told me that he has spoken with him and the service manager said that they will take care of it.

make sure u get some sort of compensation

i had 2 bent rims and the dealership ordered the wrong color chrome rims to replace them, i didnt notice for 2 months, do you think i could get any leverage against them? prolly not, if i didnt even notice for 2 months lol..... dark chrome and light chrome do show up when you are actually looking for a diff...

I hope they fix your wheels, and if they do, good on you.

The last time mine was in, they got ball point pen ink on my drivers seat. I have cloth, gray, and it was blue pen. Probably from leaning in to put that dumb sticker in the window for the next oil change. They claim it was already there, I called BS and lost. I got it out with some stain remover, hooray for 3M scotch guard.

A friend of mine is the GM of a dealership in Arlington, VA and he set me up nicely with an incredible deal on a Shinka mt about 6 weeks ago. When the weather got warm and I rolled down the windows I noticed a sound in the exhaust that should not be there. I took it in and they discovered damage to one of the cat. converters. They replaced it under waranty. The service from the service dept. was very good. They did everything possible to get my car out ASAP. They had no idea that my friend was their boss. I will definately take the car back next time because of the service even though I live near Dulles. (which is a long ride in rush hour traffic in the DC metro) Try taking your car to Arlington Mazda.

I just got my car back from getting the brake hubs painted. The service manager said that Mazda would pay for this service. What pissed me off was that the car was left at a body shop (not own by the dealership) for two days. The owner of the body shop called me and ask me if I really wanted the brake calibers painted. WTF didn't anyone at the service dept tell him it was the hubs? Can't he see that there's rust all over the hubs?

I was pissed off cause after two days they haven't started working on the car.

Yeah, stop trying to be like the neons who are trying to be like the numerous Ferrari, Porsche, Lamborghini and other exotic owners who wear black rims.
:rolleyes:

The wheels look great silly.


i think that the black rims look cheap. i am a fan of dark gunmetel and i know that its similar, but the gunmetal has a different look/feel than a flat black. the only car ive seen it on that looks decent is the rsx in that dark champaigne color b/c the gunmetal would clash. i like the gunmetal on the darker color 8s, but think the brighter colors (not white, thats gay too) looks good on the silver and titanium ones.

i tried to get the dealer to repaint my rotors becasue of rust and they told me its normal and that they werent going to do anything about it. assholes.

Hey, what did you have to do to get the dealer to remove the rust on your rotors?
I didn't think the dealership would take care of this for free.

I had the same problem and took my 8 to Darcars Silver Spring. My breaks were making noise and there was rust on the rotors. Complained about it, talk to the Vice President of Customer Service and Got all the Brake Pads and Rotors Replaced for FREE. I would complain big time!!!!! I'll see if I can't scan the Invoice tomorrow and show you everyone.

i tried to get the dealer to repaint my rotors becasue of rust and they told me its normal and that they werent going to do anything about it. assholes.



Thats full of shit.

i think that the black rims look cheap. i am a fan of dark gunmetel and i know that its similar, but the gunmetal has a different look/feel than a flat black. the only car ive seen it on that looks decent is the rsx in that dark champaigne color b/c the gunmetal would clash. i like the gunmetal on the darker color 8s, but think the brighter colors (not white, thats gay too) looks good on the silver and titanium ones.



They're not actually plain black, they're metallic charcoal.

i think that the black rims look cheap. i am a fan of dark gunmetel and i know that its similar, but the gunmetal has a different look/feel than a flat black. the only car ive seen it on that looks decent is the rsx in that dark champaigne color b/c the gunmetal would clash. i like the gunmetal on the darker color 8s, but think the brighter colors (not white, thats gay too) looks good on the silver and titanium ones.


I know what you mean by black cheap rims. My friend tried to copy my wheels but his rims were way cheaper than mine and they were plain black with polished lip . They look so fugly and cheap.

I had the same problem and took my 8 to Darcars Silver Spring. My breaks were making noise and there was rust on the rotors. Complained about it, talk to the Vice President of Customer Service and Got all the Brake Pads and Rotors Replaced for FREE. I would complain big time!!!!! I'll see if I can't scan the Invoice tomorrow and show you everyone.


http://www.darcars.com/

How can a Dealer with this much product focus on your car?

they should definately replace, but buy some better wheels. stop trying to be a neon w/the black wheels

i think that the black rims look cheap. i am a fan of dark gunmetel and i know that its similar, but the gunmetal has a different look/feel than a flat black. the only car ive seen it on that looks decent is the rsx in that dark champaigne color b/c the gunmetal would clash. i like the gunmetal on the darker color 8s, but think the brighter colors (not white, thats gay too) looks good on the silver and titanium ones.

You obviously don't know shit about rims...Those are Ro_ja's by Rays eng. and are an excellent wheel that IS NOT BLACK...it is between a gunmetal (which u think is so damn cool) and black (well over 2 grand too)...you obviously haven't seen CortC's HRE black face silver lipped rims...they are classy...unlike you and your comments

your comment in the start of this thread was TOTALLY inappropriate as the thread was about damage to the rims not 'do you like my rims' 'what color should I get my rims in'...even worse you decided to criticize someone when they needed help to solve the problem or provice support...you didn't provide a damn thing but an already stated piece of advice and a snide comment that makes you look like an asshole.

Maybe you made that comment because you actually still drive a Neon...and wanted to feel better about yourself.

sorry about your wheels, that is just plain carelessness on the Tech's part, the dealership should make amends for it if you handle it properly

I can almost bet what the dealer will tell her about the rims. They'll say "with a little touch-up paint you'll never notice"
Besides aren't those suppose to be torqued instead of using a impact wrench?


The service advisor mentioned earlier today that they used a torque but it was still narrow and hard to remove the lugs since they were aftermarket lugs hmmm

The service advisor mentioned earlier today that they used a torque but it was still narrow and hard to remove the lugs since they were aftermarket lugs hmmm

that is still no excuse...if it doesn't fit you don't try to jam it in there

obviously they got lugs on and off...really this is just a matter of carelessness...well if you do get new rims out of this you can sell me these and I'll have them refinished...in glossy black ;)

that is still no excuse...if it doesn't fit you don't try to jam it in there

obviously they got lugs on and off...really this is just a matter of carelessness...well if you do get new rims out of this you can sell me these and I'll have them refinished...in glossy black ;)



I highly doubt that they will be buying me new wheels. Im just sooo sick of dealing with this people.

I declined to have my squeaking brakes looked at today because Im still fed up about this. I have another appointment next wednesday and have the guy come in to have my wheels fix.

http://www.darcars.com/

How can a Dealer with this much product focus on your car?

I guess because I bitched and got the chance to email the Vice President. I walked in the next morning after emailing her and she was there as I walked in the door. Her name is Rose Bayat. Very nice Lady, it funny how people act when someone high up comes in. Never had a problem after that and everyone treated me like a star.

I complained about the Rust on the Rotors but they didnt state that in the Invoice but Here it is:

You obviously don't know shit about rims...Those are Ro_ja's by Rays eng. and are an excellent wheel that IS NOT BLACK...it is between a gunmetal (which u think is so damn cool) and black (well over 2 grand too)...you obviously haven't seen CortC's HRE black face silver lipped rims...they are classy...unlike you and your comments

your comment in the start of this thread was TOTALLY inappropriate as the thread was about damage to the rims not 'do you like my rims' 'what color should I get my rims in'...even worse you decided to criticize someone when they needed help to solve the problem or provice support...you didn't provide a damn thing but an already stated piece of advice and a snide comment that makes you look like an asshole.

Maybe you made that comment because you actually still drive a Neon...and wanted to feel better about yourself.


just b/c rims are expensive doent mean they look good. as with anything its all opinion. the op even agreed w/me about plain black rims and i couldnt tell from his picture that they werent flat black. my first post actually did contain advise to get the dealer to replace the rims as the damage was unacceptable, especially to an aftermarket part of that price. i may have also been drunk on the first post (however, i still dont like flat black rims.)

I went to Tire Plus to have my front driver side tire replaced got a screw stuck eeekk and guess what they didnt manage to damage my rims. I think it was pure neglegience on mazda's part. I will get them watch aaahhh!!