ok, i just talked to my mazda dealership who has had my car for the last 2 weeks, i had it dropped off there after having transmission problems.

the person told me, 6th gear broke and was not a under warrenty, he told me it was from downshifting "to hard" and that was not covered. he then told me to replace the trans would be 2600+installation.

I told the guy it was all BS, because i dont even use 6th gear, so theres no way i could of broke it. he asked me what i wanted to do, and i said find out how much parts would cost to repair it.

opinions, if you were in my situation what would you do :confused:

If you're still covered under the warranty mileage/period, then I don't see why it's not covered. Some others have gotten the run around but eventually had it covered under warranty. Try doing a search on "transmission", "exploded" to see if you can find the info.

good luck.

the person told me, 6th gear broke and was not a under warrenty, he told me it was from downshifting "to hard" and that was not covered.


I see so you are being accused of downshifting too hard from Seventh Gear to Sixth eh ? Well, maybe he is right, maybe you did downshifted from Seventh to Sixth at like 230 MPH and broke the gear.
:p

If you're still covered under the warranty mileage/period, then I don't see why it's not covered. Some others have gotten the run around but eventually had it covered under warranty. Try doing a search on "transmission", "exploded" to see if you can find the info.

good luck.


i have only had the car 3 months, i bought it brand new and has 4500 miles on it, it is under warrenty, ive done a search on here about it, havent found anything to really help me out though....they are giving me all this crap because its the second time its happend,. along with one clutch going out....but both of those were covered, now i dont see why this isnt???

if i would of known it was going to have problems like this i never even would of bought the damn thing.

Find another dealer. The one you're going to is clearly full of $hit.

The dealers know that downshifting from 7th to 6th puts the most load on the trany. It should be covered under warranty. Just how fast were you going in reverse when you downshifted to 6th? :eek:

if i would of known it was going to have problems like this i never even would of bought the damn thing.


Krayzie8,

If I may ... you have a problem with a component of the "8". Any component on any car could go out at any time. So buying something else could lead to the same results. The difference is how the dealer is handling this for you. What's wrong with these guys. They get comped by Mazda for the repair don't they? Maybe not enough?

Anyway, I'm with the others in saying this should be taken care of. Check out these links for mor info ... and amunition when speaking to the dealer.

http://www.rx8club.com/showthread.php?t=8103

http://www.rx8club.com/showthread.php?t=21389


http://www.rx8club.com/showthread.php?t=18795

http://www.rx8club.com/showthread.php?t=20281

And there are more. Hang in there and don't let the dealer walk all over you. Get Mazda America involved and a lawyer after that if necessary.

I have to agree with the others, if you downshifted from 7th gear to 6th at 230 miles an hour, you clearly aren't going to get it fixed under warrentee.

Krayzie8,

Which stealership was it?

Krayzie8,

Which stealership was it?

mazda lincoln murcury of the olympia auto mall.

Your transmission & clutch have already been replaced in less then 4500 miles and now you need another transmission ? ?

Just curious, have you been driving a manual for a long time ? If so then there is something seriously wrong with your car to cause these problems.

It sounds like the lemon law might be the way to go. No car should have these type of problems so early in it's life unless either the driver is new to a manual transmission or something is seriously wrong with the car.

Please keep us posted !!

When I was 20 yrs old I had a brand new Trans Am that blew 3 Automatic transmissions and the dealer replaced them everytime and that was back in the late 80's when customer service wasn't exactly in the dictionary of car dealers and I fully admit now :D that it was my beating the heck out of that car that caused it ...

mazda lincoln murcury of the olympia auto mall.

Same place I took delivery. Did you talk to Wayne in the shop? or one of the counter managers?

i never post on here, just browse but this time i had to do it because the olympia mazda dealership is full of a bunch of ass holes.

i would never shop for a car there, i'm sorry that you already have

i looked at a silver rx8 which as of last month was still there and this was back in sept. i was looking, they don't seem to sell many 8's, anyways, i looked at it and test drove it and we couldn't come to an agreement because they wouldn't give me crap for my trade in, so about a week later they call me, AT WORK, and tell me they'll give me what i want for my trade in, so i go back the next day, and they say, "oh we didn't say we'd do that, this is what we'll give you, take it or leave it" i was so pissed off, they called me and made me drive from an hour away for nothing. so if i do end up purchasing an rx8 it wont be from them, sorry about the rant.

dude, if i were you i'd keep bugging them till they fix it because they're trying to screw you, if you have a warranty they should fix it imo

i looked at a silver rx8 which as of last month was still there and this was back in sept. i was looking, they don't seem to sell many 8's, anyways, i looked at it and test drove it and we couldn't come to an agreement because they wouldn't give me crap for my trade in, so about a week later they call me, AT WORK, and tell me they'll give me what i want for my trade in, so i go back the next day, and they say, "oh we didn't say we'd do that, this is what we'll give you, take it or leave it" i was so pissed off, they called me and made me drive from an hour away for nothing. so if i do end up purchasing an rx8 it wont be from them, sorry about the rant.


I can't stand when a car salesman pulls that cr*p ... do they really think that lying method is going to get them a sale ? ?

All it does is get a customer mad and you won't go back there again plus to top it off as a pissed off customer more people will hear your story then a satisfied customer ...

Just some quick advice for the next time that happens ... tell the dealer to write the sale up and fax it over to you and handle it by phone, if they refuse then they are obviously full of it.

I just helped my father purchase an Audi and the whole deal was done by the phone ... we never met the salesman until we picked up the vehicle.

If I were you, I would contact Mazda directly and report this to them and give them the dealerships name and have the dealership give you a written estimate for the repairs so you can submit that to Mazda as well.

dude, if i were you i'd keep bugging them till they fix it because they're trying to screw you, if you have a warranty they should fix it imoIf they are as bad as you say, I wouldn't be pushing them to fix my car when they don't want to. They can do a lot of damage to it.

mazda lincoln murcury of the olympia auto mall.

If Wayne does the repair, he will do it right. He is an excellent tech, and I don't let anybody else there touch my car there.

As far as the sales side of the stealership, they are full of it. :mad: My purchase was so screwed up, that I droped my offer and was heading South to pick another 8 up from a dealer in Portland. Oly ended up offering me another car right off the truck for $2K less than MSRP. It had less than 10 miles on it, so I was the only one that drove it.

well, after riding along in a couple test drives from oly, i can tell you those 10 miles were rodded on hard.

person who sold me mine was Hans.

im dealing with a guy named chuck right now, he seems to really want the warrenty not to cover it.

well, after riding along in a couple test drives from oly, i can tell you those 10 miles were rodded on hard.

My car was still shrink wrapped, so the 10 miles was from loading in Japan and unloading in Seattle.

I've dealt with Chuck before, can't say good or bad about him. I would try and go above him, and get the owners involved. Tell them you are going to compalin about thier dealership to MNAO. It ususally gets their attention, since they don't like getting bad reports.

Were you able to talk to Wayne in the shop yet? What's his take on your failure?

It seems there are several people loosing sixth gear, searched and found this thread: http://www.rx8club.com/showthread.php?t=21389&page=1&pp=15&highlight=Missed+gear

Here is the 800# for the Mazda Customer Service HOT LINE- 1-800-222-5500

Don't give up on them-

...they are giving me all this crap because its the second time its happend,. along with one clutch going out....but both of those were covered, now i dont see why this isnt???.

Why did the clutch "go out"? Did it wear out, or did something break?

What was actually wrong with the tranny the first time?

Sure, you might have a faulty tranny which is slowly falling apart. Maybe it failed again because the source problem was never addressed, only the symptom.

But I must admit, if I was a service manager, I'd hesitate fixing it under warranty for a THIRD time too. The clutch needing replacement, coupled with two tranny failures would FORCE me to investigate possible operator error.

Again, I have no idea what's really going on. Maybe is has nothing to do with you, and you got stuck with a bad tranny. But put yourself in their shoes. They have a reason to be cautious when you're back for a third warranty claim for the same problem area.

Why did the clutch "go out"? Did it wear out, or did something break?

What was actually wrong with the tranny the first time?

Sure, you might have a faulty tranny which is slowly falling apart. Maybe it failed again because the source problem was never addressed, only the symptom.

But I must admit, if I was a service manager, I'd hesitate fixing it under warranty for a THIRD time too. The clutch needing replacement, coupled with two tranny failures would FORCE me to investigate possible operator error.

Again, I have no idea what's really going on. Maybe is has nothing to do with you, and you got stuck with a bad tranny. But put yourself in their shoes. They have a reason to be cautious when you're back for a third warranty claim for the same problem area.

the clutch completely Blew up into pieces, they said it wasnt my fault, and they replaced it, but at that time i was dealing with damion, and i can say hes a nice guy, ill try to get ahold of the other guy up there and ill try that 800#, you guys have been so helpful, i really appreciate it!

You Had One Of The Blow-up Versions Of The Clutch? They Know That But Think You Are Abusing The Tranny Instead Of Thinking That Maybe There Was Damage To The Tranny When The Clutch Blew That Caused It To Fail Now

i take it the clutch exploding is VERY common.

sounds like they built this car with a high hp motor and didnt reinforce anything that has to handle to output of the engine (trans, clutch, rearend)

As I've said before elsewhere, don't forget to list them in the "Bad Mazda dealerships" thread here (http://www.rx8club.com/showthread.php?t=28916) if they don't make good. You can be sure Mazda is listening to that thread.

I just left that dealership. They had the RX8club.com up on the screen in the showroom! So they have been listening in, and are most likely reading this message also.

I was there for another reason, but the screen caught my eye as I walked by - it somehow has this trance effect that draws you into it and makes you post messages!

RX8club.com knows you!!!!

i take it the clutch exploding is VERY common.No, not "VERY" common, but it has happened before to others.

We bad, we nationwide!!

Charles

RX8club.com knows you!!!!

actually, our correct iteration of that would be:

"The RX-8 Club Knows About You!!!"

I just left that dealership. They had the RX8club.com up on the screen in the showroom! So they have been listening in, and are most likely reading this message also.

I was there for another reason, but the screen caught my eye as I walked by - it somehow has this trance effect that draws you into it and makes you post messages!

guess who put it in their favorites??? :D

do you know hans?

guess who put it in their favorites??? :D

do you know hans?

Is he your buddy? He mentioned that he had a friend that lost his tranny - is that him?

yea :-/

yea my clutch just exploded on me too and i think my tranny is going like yours this car for me is just a car that doesn't like me but the dealer loves it, its like the car was built like this on purpose to have parts go out so the dealership could make money. and let me tell you if they think you drive it hard or beat on it forget about getting anything covered under warranty thats related to the first one when they said you drove it hard. they are doing that to me right now.

yea, its complete BS, im gonna be out 3900 for the transmission+installation, i wish i would of bought that corvette i was looking at :(

Last time when I was at my dealership for a service, after an inspection, the shop told me a part that has to do with the manual transmission on my 8 was on a factory recall. No one there was able to explain to me what it was for, but they had order the part in and scheduled to change it out under warranty. I wonder if something was faulty with the transmission on your 8 when it came out of the factory.

Last time when I was at my dealership for a service, after an inspection, the shop told me a part that has to do with the manual transmission on my 8 was on a factory recall. No one there was able to explain to me what it was for, but they had order the part in and scheduled to change it out under warranty. I wonder if something was faulty with the transmission on your 8 when it came out of the factory.

Which dealership was this? And do you know the part in question? Or better yet, what is your VIN# because there was a Dynamic Damper Recall that affected cars manufactured between April 10, 2003 through August 29, 2003. VIN#'s from JM1FE17**40100053 to JM1FE17**40116133.

This dealership is in Springfield, MO. All they've told me is that it is some kind of bracket for the transmission. My VIN# is between the range you've stated.

yeah what dealership was this? if this is the dynamic damper then someone there should have known what it was. for crying out loud they had to do it on all their dealer inventory. if thye dont know what it is run away and find another service dept. go to the mazda usa site here (http://www.mazdausa.com/MusaWeb/displayPage.action?pageParameter=ownRecalls) and type in your VIN. it will tell you which recall needs to be doen. post back here what it says please. thanks.

I checked the site and it is the dynamic damper. Could you tell me what it is for??

print out the recall bulletin pdf found here (http://www.finishlineperformance.com/rx8/docs/damper_recall.html) please tell me you bought the car before the date of the bulletin. did you not ever receive the recall notice in the mail?