View Full Version : Car's dead or so I'm told


Clavius
02-02-2008, 09:03 PM
Well today I have a luvly surprise. My friend who was working on my car's body was blowing up my phone for some reason, I finaly called him back and asked what was going on. He said "Yeah your bumber is on we are just doing the final touches and your car wont start man.". I just grumbled to myself and thought "Great they flooded it I know it!" I asked what he meant and what was going on. He just said they where able to get it started in the morning after a few tries but after that it just wouldnt turn over. I eventually get over there and after talking to Chrism try a few deflooding tricks. No dice she still wouldnt kick over.

After a nice luvly talk with MazdaRoadSide Ast. (which where great btw) I got a tow truck to come on down. She's being hauled to the miserable dealership called Mazda Gallery.

Chrism believes the engine is dead, and I agree. Hard to explain the sound but it sounded as if you took that few splits seconds of noise of when the car is attemting to start and amplify it by alot and spread it out over 10 seconds oh plus add in a slight hint of a death moan and you have the sound the engine was making.

I'll be keeping you all apraised of the situation on this 'cause if I lost compression all together I'll be the first to have a engine replaced due to it this far north.

chrism
02-02-2008, 09:08 PM
nah kev rotten42 in canada had 3 replaced.....but it sounded just like lil benny's car when he lost compression in his rotor....kind of a distinctive sound a bit different than a flooded car....i just honestly hope im wrong but from the symptoms i dont know bro

j67345
02-02-2008, 09:16 PM
Wow, that sucks! This has been a rough winter for your car, man!

Mazurfer
02-02-2008, 09:31 PM
Suck!

I hope the best for you.

What year and mileage?

alnielsen
02-02-2008, 09:32 PM
Your not that far north of me. I'm at latitude 41.9 and Boston is at 42.1. I've had to replace 2 engines.

chrism
02-02-2008, 09:35 PM
04 auto

the stig
02-02-2008, 09:37 PM
yesterday morning my car scared me, it took me almost 5 seconds to turn on the car. im still dont really know how to deflood the car yet, so ill be in a big trouble if it floods

Mazurfer
02-02-2008, 09:44 PM
yesterday morning my car scared me, it took me almost 5 seconds to turn on the car. im still dont really know how to deflood the car yet, so ill be in a big trouble if it floods


I'd be checking your battery and alternator then....first thing tomorrow.

If it was me of course.

Clavius
02-02-2008, 09:49 PM
Suck!

I hope the best for you.

What year and mileage?

2004 with just over 51k.
Motor Mounts have been replaced and Cat replaced shortly after buying her at 31.5k (mind you the CAT was replaced after the recall was performed and given a pass).
Coils have been replaced recently as of about 2k miles ago.
Mileage varies from a all time high of 22mpg to a all time low of 8.4mpg. lately I've been getting 12mpg on avg.

the stig
02-02-2008, 09:52 PM
I'd be checking your battery and alternator then....first thing tomorrow.

If it was me of course.

how should i "check" the battery? and alternator? battery see if both end connected well? and how am i suppose to do a check on the alternator? TIA

dannobre
02-02-2008, 09:56 PM
What would they have done to blow the engine....Not likely anything...so you are probably really flooded. The engine will sound really strange with no compression.

Is it a manual or Automatic? If it's a manual you will have an easier time....you can just pull it till it starts.

If it's an auto..you will have to do the pull the fuse/ plugs...blow out the fuel...inject a bit of ATF into the ports type start...trust me it is a PIA...but it will work if you do it right and persevere. just be careful that you don;t overheat and toast your starter

Mazurfer
02-02-2008, 10:12 PM
how should i "check" the battery? and alternator? battery see if both end connected well? and how am i suppose to do a check on the alternator? TIA

1.) Put a voltmeter on the battery without car started and it should read at least 13.2 volts. If it reads low...then get it tested.

If you don't have a meter, and have an Autozone close by, you might get them to read it for you.

2.) Put a voltmeter on the battery terminals while the car is running and it should read about 14.7VDC, If so then alt is fine.

shaunv74
02-03-2008, 12:02 AM
I'm going to have to agree with the flooding crew on this one. When a rotary gets flooded it's pretty scary sounding. It's like you have zero compression or the motor is totally disconnected from the starter. It just spins effortlessly. It's a little unnerving. Good luck and pray for flooding.

chickenwafer
02-03-2008, 12:22 AM
An engine doesn't just loose compression sitting there for body work.

The only logical conclusions are:

1) The body shop guys flooded your motor big time

OR

2) They body shop guys went joyriding in your car and did something stupid, but this is also highly unlikely because we all know the Renesis loves abuse (it's a masochist). If you were turbo, this would be more logical, because they could have messed with your boost controller or something.


I would try pulling the fuel pump relay, hooking up your batt to a charger, and cranking it 20 seconds at a time. Then reconnect the fuel pump relay and crank her for 5 seconds at a time until it fires.

EDIT: Also pull your plugs, as they are probably fouled with gas and oil, give them a good bath in some contact cleaner on the electrode, wipe clean and reinstall.

dannobre
02-03-2008, 01:23 AM
The last time mine was in the body shop they flooded it really bad...took me over an hour to get it running. It was spewing clouds of fuel out of the plug holes.

The next time it flooded was an improper IntX map that was dumping in stock fuel pulsewidth with upgraded injectors

chrism
02-03-2008, 08:31 AM
its all between the shop and the dealer it was towed to now.....

NgoRX8
02-03-2008, 02:06 PM
damn that sucks man. just when your car was suppose to come out done..

Razz1
02-03-2008, 02:52 PM
I hope it is flooded or did they start the car, put a brick on the gas pedal and begin doing body work?

Clavius
02-03-2008, 04:46 PM
Well so far I wont know for sure until tomorrow when the dealership takes a look at it.

Gonna be calling up the bodyshop friend and grill him about what happened. Again he claims one of the guys went to start the car to pull it into the shop to be prepped and buffed in the morning. At first it wouldnt start but after the 3rd try it started up. He pulled it into the shop and went on to buff it, after which they had to move it and at that time it wouldnt start at all. One of them read the manual and seen the deflooding procedure and went about giving that a try but no dice. At this point is when they went about calling me to tell me whats going on. Went down to the shop and called up Chrism after trying the deflooding procedure myself twice. I followed Chrism advice and did a 10 second interval start/rest and it did nothing. Connected it to a jump pack also after the battery called it quits completely and it to did nothing.

I'd like it to be just flooded but with my track record and gut feelings usualy being right I'm thinking the worst.

Mazurfer
02-03-2008, 04:58 PM
I disagree with your gut. I think it's just flooded. I hope I'm right.
They moved it at least....what.....three times and probably didn't warm it up before shutting it off any of those times?
I ALWAYS make deadly sure that ANYBODY that is going to start my car knows this drill and follows it. Well...........it's only been two people to this point as I'm kinda anal about my car. It was a tire shop both times, but I made sure that they followed this.
Anyway as I said yesterday.........good luck. I hope it's just really flooded. Seems to me they were lucky to get it started that 2nd time and once they did, they should run it for awhile or taken it for a drive.

dannobre
02-03-2008, 05:01 PM
Every time mines been in the body shop they've flooded it...they start it to move it around in the shop 3-4 times a day at least.......go figure...I even tell them every time not to do it...and they still flood it.

Last time I told them to push it around...and they phoned me the second morning.....Flooded again. I suppose that they would learn if I made them take it to Mazda and pay $300+ to deflood it and put in new plugs :)

Clavius
02-03-2008, 07:42 PM
Well I talked to the bodyshop guy who told me he took the keys with him when he went home. And that the only time he gave the keys out was when the guy was going to take the car in for a wash and a buff.

Again I'd like it to just be flooded but I'd rather think the worse and have it be better than think easy and have it be deadly.

the stig
02-03-2008, 07:46 PM
the past few days when i start the car, always feel like its about to die...ill check it out tomorrow

kersh4w
02-03-2008, 11:09 PM
i drove 40 minutes to a mall, and when i came back out the car took about 10 seconds to start. i was like :rant: but then it started.. :squint:

also clavius, my guess is that its just really flooded. i'd clean the spark plugs (if the alt and battery are ok) and see if it starts. my guess is that the spark plugs are so fouled they cant function.

HiTMaNN
02-04-2008, 02:48 AM
Every time mines been in the body shop they've flooded it...they start it to move it around in the shop 3-4 times a day at least.......go figure...I even tell them every time not to do it...and they still flood it.

Last time I told them to push it around...and they phoned me the second morning.....Flooded again. I suppose that they would learn if I made them take it to Mazda and pay $300+ to deflood it and put in new plugs :)

Morons who fixed my car Flooded my engine and had to replace my starter because of it. What idiots and I WARNED THEM TOO not to drive it for a short while and park it. Go figure though what do you expect from a body shop.... not like they think they have to foot the bill. :banghead: :banghead: :banghead: :banghead: :icon_no2: :icon_no2: :icon_no2:

Clavius
02-04-2008, 06:01 PM
i drove 40 minutes to a mall, and when i came back out the car took about 10 seconds to start. i was like :rant: but then it started.. :squint:

also clavius, my guess is that its just really flooded. i'd clean the spark plugs (if the alt and battery are ok) and see if it starts. my guess is that the spark plugs are so fouled they cant function.

Well they said it was "Severely Flooded" and they want me to shell out over 481.00 for new sparkplugs. I just told him I'd be looking for new plugs online. Got a set from AkinsRotary for 124.00 shipped to my door overnight (they where only $85'sh cost me extra for the overnight obviously).

After calling up Chrism he reminded me that there is a TSB for Hard Starts which I've been having lately, and its covered by warrenty. I've previously stated to this dealership about my hard starts (starts taking several seconds like 5 or more) all they told me is that they replaced the spark plugs and it should be fine.

Needless to say I'm kinda peeved atm about all this especialy after finding out how much these spark plugs actually cost. I know they have to make money but that kind of markup is seriously uncalled for! Oh and Rosenthal had 'em listed for 108.

shaunv74
02-04-2008, 06:09 PM
Yeah for flooding!! Glad to hear it's only flooded and yes they are trying to hose you. It should be covered under warranty. They should also check and update you to the latest PCM flash for free as well.

It sounds like they were charging you plugs+markup+2 hours labor+markup+time to wipe ass+time to pick nose+time to discuss superbowl+time to sit there and say "yep that's a rotary."

chrism
02-04-2008, 06:31 PM
thats what you get when you take your car to a dealer that is in the patriot zone.....now if you came down here to jersey we just get it done!

Jedi54
02-04-2008, 06:33 PM
WHEW!!! (or however the hell that's spelled...)
Glad to hear it was only a bad case of flooding and not anything more serious. Clavius: are they going to perform the Hard Start TSB?

Clavius
02-04-2008, 07:14 PM
Jedi, they ARE going to perform it since I just printed it up. Way the last few days have gone I am seriously going to unload on them if they jerk me around by the time I'm through I'll most likely have to be dragged out by my brother (who's a police officer btw :lol: ). I read the TSB and my VIN is within range and again its a previously recorded concern which obviously wasnt addressed correctly.

I'll have them pop my hood open and I'll check out the starter and if its the old one (N3H2 A) I'll most likely just blurt out "Fu**ing idiots.". After that well I'll be calling up Mazda themselves.. anyone have their number for me?

chrism
02-04-2008, 07:47 PM
you get em kev!.....

Razz1
02-04-2008, 08:05 PM
Good Luck.

mysql101
02-04-2008, 08:11 PM
congrats on not needing a new motor :) You must be relieved.

Clavius
02-04-2008, 08:47 PM
I'm relieved Mysql but at the same time I'm now pissed 'cause they are trying to slip me a mickey as the saying goes and have their way with me. Swear they should just put a astrix next to my name that says "Goes on the Internet, and knows his shit. If not can find people who do!". This is the same dealership that after I told them about the then upcoming recall, "there is no recall we know about this stuff months in advance.." and the same dealer that said "Oh dont worry about your CAT man its not your CAT.". I swear I should just move closer to another dealership.

So um.. what about that Mazda Number.. wher can I get it?

chrism
02-04-2008, 09:03 PM
1-800-222-5500

i believe thats it

Clavius
02-04-2008, 09:22 PM
Chris have your phone turned on tomorrow haha..

Hmm.. I have to see if I have any engine bay shots that show the starter and possibly the label. If it hasnt been replaced before I got it I fully believe I have a solid case of going postal on them especially with the TSB as my Atomic Bomb.

2tone
02-04-2008, 09:25 PM
^^ i think it's "phew"; but however you spell it, i agree! flooding sucks, but so much better than the alternative! congrats ... ish :)

chrism
02-05-2008, 06:44 AM
kev my phone is always on....i just dont get all my calls while im at work cuz the reception sux!......let me know whats up and let me know if i need to drive some KY up for ya!

Lil_Gato
02-05-2008, 06:56 AM
ok, so what does it mean when the car has hard starts because lately mine has been doing ittoo.. and it really started doin that after their supposed recall... which made everything worse i believe. and then about 35% of the time, i goto start my car and i get a wonderful "CLICK" noise folowed by everything in my car dying. which basically leaves me stranded. and then today my stereo didnt even turn on.. im afraid to take it the dealership and tell them about because they are giong to do the usual oh its your "aftermarket" bolognia.. haha. i only have one aftermarket thing!!!

Clavius
02-05-2008, 07:11 AM
Lil Gato here is a link for you with the info you need.

http://www.finishlineperformance.com/pdf/rx8/bulletin/01-048-06-1691.pdf

Pretty much read through it and make sure your Vin's are within range of both the starter and battery. You can easily obtain the build date through your CarFax report. From the sounds of what your describing sounds akin to what I went through and the hard starts yeah.. needless to say when your up to 5 seconds before the car starts to me something is amiss (though the dealer shall claim otherwise obviously).

Chris trust me I have a feeling your going to be needing a entire big rig full of the KY if they try to dick me around. Again I'm fed up and them trying to rob me of close to $500.00 is as the saying goes "last straw". My boss, mother, best friend, and my girlfriend all said the same thing "What the hell!!!" on the cost of the plugs. Well now I'm just getting ready to head back to my place to wait for UPS for my package from AkinsRotary. Those guys are awsome and yet again prove our website friggin' kicks ass!!! :rollingla

Raptor75
02-05-2008, 09:21 AM
Every time I hear one of these service horror stories I just have to shack my head. Please tell me Mazda is not as completely incompetent as I believe them to be.

Razz1
02-05-2008, 09:32 AM
Gato it's your battery.

Replace it.

Mazurfer
02-05-2008, 09:34 AM
Yeah for flooding!! Glad to hear it's only flooded and yes they are trying to hose you. It should be covered under warranty. They should also check and update you to the latest PCM flash for free as well.

It sounds like they were charging you plugs+markup+2 hours labor+markup+time to wipe ass+time to pick nose+time to discuss superbowl+time to sit there and say "yep that's a rotary."

Good call...........probably exactly what they were doing! :rollingla

Glad it turned out to be just flooding, but now I gotta go read the rest of this thread and see if issues is really solved. I hadn't checked it in a day or two, and I'm behind!

Mazurfer
02-05-2008, 09:36 AM
Jedi, they ARE going to perform it since I just printed it up. Way the last few days have gone I am seriously going to unload on them if they jerk me around by the time I'm through I'll most likely have to be dragged out by my brother (who's a police officer btw :lol: ). I read the TSB and my VIN is within range and again its a previously recorded concern which obviously wasnt addressed correctly.

I'll have them pop my hood open and I'll check out the starter and if its the old one (N3H2 A) I'll most likely just blurt out "Fu**ing idiots.". After that well I'll be calling up Mazda themselves.. anyone have their number for me?

Give'em hell.....but remember....if you do and then aren't with the car 100%, you open yourself up for further issues. Be smart aboout it.

Mazurfer
02-05-2008, 09:37 AM
I'm relieved Mysql but at the same time I'm now pissed 'cause they are trying to slip me a mickey as the saying goes and have their way with me. Swear they should just put a astrix next to my name that says "Goes on the Internet, and knows his shit. If not can find people who do!". This is the same dealership that after I told them about the then upcoming recall, "there is no recall we know about this stuff months in advance.." and the same dealer that said "Oh dont worry about your CAT man its not your CAT.". I swear I should just move closer to another dealership.

So um.. what about that Mazda Number.. wher can I get it?


Will be funny to see how the approach you in the future. Bet the attitude changes.

Mazurfer
02-05-2008, 09:41 AM
ok, so what does it mean when the car has hard starts because lately mine has been doing ittoo.. and it really started doin that after their supposed recall... which made everything worse i believe. and then about 35% of the time, i goto start my car and i get a wonderful "CLICK" noise folowed by everything in my car dying. which basically leaves me stranded. and then today my stereo didnt even turn on.. im afraid to take it the dealership and tell them about because they are giong to do the usual oh its your "aftermarket" bolognia.. haha. i only have one aftermarket thing!!!

I could be wrong, but this one sounds more like a weak battery issue or possible alternator based on what is decribed so far.
Get your battery checked!
Also, I belive the build date can be found on the tag on the drivers side door.

Mazurfer
02-05-2008, 09:42 AM
:yesnod:
Razz1............great minds think alike!

Lil_Gato
02-05-2008, 01:59 PM
i had something hoked up to my car one day tha checked my battery voltage.. it said it was running like 14. somehting volts or whatever.. so my friend told me my battery was fine.
does anyone have an interstate battery? cause well i do, and that thing have corroded over and over and over... so much that i think that my cables have gone the small family business when wal-mart came around. but thanks for suggestions.. im going to take a look at the vin numbers.

Razz1
02-05-2008, 02:02 PM
The 14 volts says you charging system is ok, the battery needs to hold AMPS.

You can get a free current draw at some auto parts store.

Take the battery out and bring it in. Bring enough money for a new battery.

nycgps
02-05-2008, 02:05 PM
Mine is charging around 14.5 something V. so Im good :)

With the car off, my reading is about 12.6-8

Yeah , I think you need a new battery ...

HiTMaNN
02-05-2008, 02:15 PM
iso much that i think that my cables have gone the small family business when wal-mart came around. but thanks for suggestions.. im going to take a look at the vin numbers.

Ummm if you have corroded wires d/c the battery and clean the off or replace them. I really didn't get your sentance to tell you the truth.

Mazurfer
02-05-2008, 02:40 PM
Also.......since he said he as an aftermarket sub or something, I'll bet he also had dissimilar metals at the posts as well. So they need to be cleaned, the post(s) need to be cleaned and then put some Vaseline or some other stuff on there to prevent air/corrosion.

HiTMaNN
02-05-2008, 04:08 PM
Also.......since he said he as an aftermarket sub or something, I'll bet he also had dissimilar metals at the posts as well. So they need to be cleaned, the post(s) need to be cleaned and then put some Vaseline or some other stuff on there to prevent air/corrosion.

+1

MAKE SURE YOU DO THAT, THAT IS A HUGE FACTOR IN SAVING YOU LOTS OF HEADACHE
/end caps

Clavius
02-05-2008, 04:37 PM
The sparkplugs arrived around 2:45 or so and me and my friend headed on down there all rip roaring to go. Sadly the roar was muffled cause the service rep wasnt there. He was on lunch I was told. Anyways I asked for my Keys to check under the hood to see if I had the old Starter H3H2 A but I had H3H2 B. We went back in handed the keys to the rep and told him "Well here are the sparkplugs that my car needs." He was a moron of a rep and just said "Oh ok no problem.." about a hour later I get a call from the Rep handling my car.....

Aparently late last night they got my car started and they claim they tried to get ahold of me. Aparently leaving a VOICEMAIL was out of the question or he didnt know how to leave one who knows. He mentioned that if I want they can install the new plugs but it will cost me a additional $95 for the labor. I went on to respond "wait your telling me it takes a hour to replace plugs? Come on..?" he just said its thier standard rate since they have to take parts off. I just sighed and said "No if you have it running I'll hold onto the plugs for myself.". After this he mentioned how my Motor Mounts are Shot and the UnderBrace needs to be replaced also and it will cost around 1k to repair. Now for the kicker of this, well its what he said afterward..

"...most likely caused due to the numerous* aftermarket parts on your car."

I just grumbled and said "So my car is ready I'll be down in a hour."

Chris is mad 'cause I paid for the deflooding/tech inspection of the $95. If those whom have experinced it do I have a case if I go back there with the TSB? Also...!!! Are MotorMounts and the subsequent Underbrace part of the powertrain warrenty which I still have?

*I only have the full Kenstyle Kit, MintBlue Spoiler, Borla Exhaust and the Racing Beat RevI intake for um "aftermarket parts".

HolyCross05
02-05-2008, 04:49 PM
Which service representative did you have the honor of dealing with at the good ol' Gallery? That place has more crooks than the Norfolk county jail. The sad part is the rest of the Mazda dealers in the area are the same way.

chrism
02-05-2008, 05:13 PM
drive your car to jersey and get a loaner......it might be worth your time brother.....2-3 hours each way but you get peace of mind

Clavius
02-05-2008, 05:14 PM
Which service representative did you have the honor of dealing with at the good ol' Gallery? That place has more crooks than the Norfolk county jail. The sad part is the rest of the Mazda dealers in the area are the same way.

I had DREW!!!!! hey mark long time no see. Glad to see you back on the boards.


Oh and I had the pleasure of telling them that I got the plugs for just over $100. I fibbed a lil and said I got them from Rosenthal Mazda in VI for $108 after he said that the $481 price is what they get them for. I just said and my friend enjoyed this comment "Well I think you should look into getting another distributor 'cause they're ripping you off." he had this look of "um...." and said he can't. I paided the $95 after that and walked out.

Thats all for now I believe and hope someone can confirm the motormounts are covered by powertrain warrenty. Keep in mind when answering I've already once had them replaced (about a year or so ago if not less.).

Old Rotor
02-05-2008, 05:36 PM
Here is the motor mount "TSB". Print out and bring to them....

http://www.finishlineperformance.com/pdf/rx8/bulletin/01-021-06-1559.pdf

CTrx8
02-05-2008, 06:27 PM
call MNAO and raise a stink about them charging you for the inspection and all the other grief they gave you. i did the same and to shut me up they gave me two $50 gift certificates that i used at another dealership. the one i have closest to me sounds like they're trying to battle with this one as the worst mazda dealership in new england. i'm glad i finally found a good one that is just half an hour away.

chrism
02-05-2008, 06:29 PM
i keep telling him to come to jersey and promise i wont make fun of his baaastin accent......he can bring he broken caaaaaaah here and im sure a place like wayne mazda will take care of it......but he dont wanna listen

j67345
02-05-2008, 07:55 PM
call MNAO and raise a stink about them charging you for the inspection and all the other grief they gave you. i did the same and to shut me up they gave me two $50 gift certificates that i used at another dealership. the one i have closest to me sounds like they're trying to battle with this one as the worst mazda dealership in new england. i'm glad i finally found a good one that is just half an hour away.

Which one did you find? I have had GREAT luck with Liberty Mazda in Hartford...

CTrx8
02-05-2008, 08:22 PM
Which one did you find? I have had GREAT luck with Liberty Mazda in Hartford...
Lee Partyka (i'm sure i messed up the spelling) in Hamden.

Clavius
02-05-2008, 08:25 PM
Well onlinemazdaparts is down atm so I can't even get a price check from then on these parts. bah lol

I'll be calling up MNAO tomorrow, the mounts have been shot for awhile plus as chris said they should not of charged me. I'm just happy I got my car back for now. But what with ALL those aftermarket parts on my car who knows for how long it will.

Oh Chris better watch it i might take you up on your offer (if I had extra gas money laying around).

Clavius
02-06-2008, 10:00 AM
Well I looked through my records and Gallery is gonna get it. I previously reported engine vibration on 2 previous occasions. Once 2 months after the motor mounts where replaced and once more a few months ago. They are trying to have me shell out close to 1k to have them replaced and stated that my aftermarket parts are possibly to blame. Keep in mind all I have is a exhaust, air intake (Racingbeat) and the kenstyle kit. UGH!

Engine Motor Mounts Replaced Originally on Dec 27, 2006

Engine Vibration Reported again on Feb 08, 2007 Vibration was told is "Normal". No Repairs made

Engine Vibration Reported once more on Sept 13, 2007 Complaint completely ignored aparently never noticed that till today that there is not even a mention of it on the report.


Oh and my lost key, Mazdaroad side called up the tow truck company and they said since there was no real drop box they secured it to the service door and should of been visiably seen when someone went up to the door.

shaunv74
02-06-2008, 10:48 AM
Dude you seriously need a new dealer. Best of luck. And bring them a copy of the Magnusson-Moss act and read off where it states they have to explicitly prove that the aftermarket mods caused the damage.

dmc27
02-06-2008, 11:49 AM
Glad to hear your gut was wrong!

I'd say the charge to get your car running, while high (like any stealership) is not really something to argue. They can set their prices where they want and if you don't like it, well, you should have had it towed somewhere else. Not giving you grief about it, but they did work and deserve to be compensated for it, ya know?

But the rest of it sounds like some crap. Ignored complaints and such is just BS. And, while my car knowledge is admittedly in it's infancy, can motor mounts really crap out over 13 months time? Or is it a case of someone paying the tab for parts and service that didn't actually happen? You had the car then, right Kev? Anyone know if there is any way to check part #s or something to determine if the original mounts are still on the car?

Clavius
02-06-2008, 02:12 PM
Well I'm back from the Dealership and I lucked out or something. Reason being is that the Manager was there this time around. I asked Drew about my missing keys first and well the Manager took it upon himself to pretty much look up and down the Parkinglot and tear apart the Service Dept trailer. Eventually he had a idea of the Sales Dept possibly having them. We walk over and he talks to the sales manager, he asked what color and type of car and he replies after that he lifts up a envelope with my keys in them. He comment on how one of the sales people was going through all the Rx-8's trying to figure out which car it was. Sadly he thought it was one of the used cars in the front and didnt bother to assume it might of been a car dropped off for service. So I'm grateful that I' didnt need to yell or harass them about replacing my key.

As we are walking back to my car the Service Manager ask's if there was anything else. I just grinned and said to myself "ok here we go kevin....." I told him about my shot engine motor mounts and how I called up Mazda Customer Service already (didnt say I filed a complaint about them though haha) and they said they'd be covered under my powertrain warrenty. We went inside the trailer and he politely looked up the info and made a few calls to confirm this. No back talk no arguing nada just nice customer service all around. I got a loaner of a Mazda 3 Touring for free and left the car there.

So I learned a lesson which I should of remembered from awhile ago. "They start jerking me around go straight to the Service Manager.".

I'd imagine I should have my car back tomorrow afternoon if not Friday depending on their work load. I can't wait though till the Service Rep who I delt with yesterday hears about this hahaha..

Oh and I'm going to be moving to RI soon. So um.. DMC any good dealerships around the Pawtucket area?

Razz1
02-06-2008, 02:49 PM
Well it sounds like normal service.

Keys do get lost at all dealers.

95 bucks is reasonable. The got you car running. You flooded it.

You have to be nice and talk to the correct person. They are unaware of rotoy problems.

After you pointed out the TSB they looked it up and fixed your car.

Next time you politley go up the ladder and point out the TSB.

Then mechanics and service mangaer can't know every TSB for every car year and model.

It looks like you did a nice job getting what you want. It will be the same thing with any car manufacturer and dealer. The nice guy gets things done.

saxdogg
02-06-2008, 04:10 PM
I asked Drew about my missing keys first and well the Manager took it upon himself to pretty much look up and down the Parkinglot and tear apart the Service Dept trailer.

We went inside the trailer and he politely looked up the info and made a few calls to confirm this.



Your service dept. is in a trailer? Perhaps thats the first clue... lol :spank:

dmc27
02-06-2008, 04:12 PM
Oh and I'm going to be moving to RI soon. So um.. DMC any good dealerships around the Pawtucket area?

Nope. My car hasn't seen the dealership since I brought it there for the first free oil change. In fact, I think I still have a free oil change with them. It will never be redeemed. I do have a good mechanic for all the routine stuff, though. No BS stealership prices. He can't help if you actually have an engine problem, but there don't seem to be many around that can with the rotary.

Though I would warn against moving to RI. Not to thread jack (too much) - but the state is in a financial mess. BAD. If you're serious about moving here let me know. I'd be more than happy to rant (some more) about how bad it is, and how stupid & corrupt the asshats that make all the decisions are in RI. Put it this way - I probably won't be here when you arrive. I'll be moving this year, but I'll leave the light on for you. ;)

NgoRX8
02-06-2008, 05:31 PM
congrats Clavius, hopefully it comes back hassle free.

cdigity
06-10-2008, 10:53 AM
Lee Partyka (i'm sure i messed up the spelling) in Hamden.


Partyka is TERRIBLE. they insisted that my bone stock 28k 04 had been previously modified and didn't want to warranty anything.(pretty sure she needs a new engine) when i had the car towed out of there(to liberty in hartford) they sent an email to all local mazda dealers saying that my car was modified and not to honor any warranty. thay gave my vin, name and address. I was nothing but cordial to them, I didn't even ask for a loaner and they did me like that? Looks like Liberty's going to take care of it. Thanks Andy at Partyka for being a royal asshole!