guess there's a 90% chance of rain by tomorrow morning for most of the so.cal area. washed my car on saturday.. it rained. it rained even more on sunday.. will probably rain tonight.. my car is gonna look nasty brown

but in better news, one of the guys at work just got his car completely detailed.. mustang.. car is smooth as satin, was kinda nice to touch

and now i'm off to work. byes

 

So, I was called yesterday and was told the car is being put back together and will be ready for pickup. This was Wednesday. I reminded him that there were three other service request issues that I brought the car in for, and was told the previous week, on Thursday, that those could not be checked until the transmission was back in the car. So I questioned, "So my car is being put back together now, but you'll still have time to address the three other issues". The reply was "Sorry, forgot about those, come and pick up your car Thursday. He also informed me of the "discount" they gave me for the service. The initial estimate being 1241.00 (just to tear down the transmission, not to reassemble)....he told me the total would come out to 1141.00. Not the figure I was expecting, as I know they didn't spend much time taking the trans apart....and they charge 75 per hour for service. I explained that I was not happy with that figure and wanted the service manager to see if there was anything else he could do.

Got my call today, that the car was ready. I asked about the charge, and there was no change...it was still 1141. I asked about the coils, and he assured me that they were fine, that the tech hooked up a computer while driving the car and they were fine.

I go to pick up my car, asked for it to be washed, as I anticipated a long discussion with the service manager. I got to the dealer around 5:00 but all the techs, and the service manager left at 5:00. So, while I'm waiting for the car to be washed, I am going over the list of things on the work order, asking him more about each issue. I asked about the coils and how they checked them. He said that when he talked to me earlier, he was wrong. They are able to hook a computer up to the Buicks, but not to the RX8. I asked, well, how were the coils checked. He said that they checked to see if there was a CEL. I then showed him copies of my dyno graph, showing the coils failing above 5000 rrpm's. He said that Mazda would not replace the coils, unless there was a CEL, and the Mazda's response would be that (even with shown engine power loss), that the coils were operating properly.

I had asked them to adjust the clutch pedal to within spec, since I have to push the pedal through the floor for the clutch to fully disengage. He said this was not done.

I asked about the slave cylinder, because I was concerned it was failing. He said that unless it was not working, it would not be checked. Nothing was done with it.

I then asked for the "flag" hours for the trans. I was recommended to ask for the "flag" numbers, and was told that these are the actual hours that are logged by the technician when working on the car, they prove how much time was spent on the job. He said that there was no way to get that type of info, that they are not logged in that fashion. I asked, "is there any way to see what was done on the car...is it written anywhere, what was done". He then took me inside to see the paperwork. He hands it to me and it says 15 hours.

It also said that 2nd gear was replaced....what? I wasn't told anything about this. He claims that he had told me this....I remind him that when he spoke to me Wednesday, he made a comment that the transmission was causing them problems on the reassembly, and when I questioned him to be more specific as to the probelm....as I was under the assumption that the bell housing was removed, and that it would just need to be reattached...that nothing else was touched. He said, what his statement ment, was that they couldn't get 2nd gear to work, so they replaced it.

I then asked...how much am I being charged for a new 2nd gear. He said nothing...and that it was a used gear, not brand new.

I asked, how do I dispute the charges at this point....nothing I could do then, but talk to the service manager the following morning, Friday. I decide to pay, with the idea that I would dispute the charges...first giving the service manager an opportunity, with the anticipation of having to fight with corporate, or at least a regional manager.

I get my car back, start it up. Feels weird, as it has been about 3 weeks since I've sat in the car....having driven our lifted S10 automatic the last couple weeks. Nice to be in the car though, I actually had the smile back on my face. I pull out and I notice a slight whine...a weird noise I have never heard before. I drove to the first intersection and decide to turn around to take it back and ask about the whine....sounded as if they forgot to put gear oil in the trans....really7 bad sound. I turn around, but realize, there is no one to address my concern with...so I just turn around, knowing that I would be at the delareship the following morning anyways.

Get on the frreeway, I test 2nd gear. I rev it up, and it is strong. I have a big smile on my face. This is great, a basically new feeling second gear. Continue to speed up, all the gears are strong. Shift from 5th to 6th, and just can't get it in. Make four consecutive attempts ot get it into 6th...and it just isn't there.

WTF
I immediately call him and say, I can't get the car in 6th. He said, "you didn't read that on the work order". I reply "WHAT". "Yes, we couldn't get 6th gear to work, we noted it on your paperwork"

I have a car with no 6th gear. I find out later, with Cesar in the car, that I barely have reverse as well.

I will be at Mazda tomorrow morning

....to be continued

WTF, WTF, and WTF

 

omg Keith, that's one long post.

What was your car in for?

What dealer is this?

 

2nd, 3rd and 4th gear grind. Transmission is shot. One reason I believe my dyno numbers were so low. I should have been above Peter's car without any question, given the things that have been done to my car.

I have an extended warranty policy and assumed that it would be covered...given that I read so many stories on the forum about Mazda replacing transmissions....even with some after market parts on cars here and there. I assumed I would go in, have them look, find the problem and fix it.

I also had the dynos, and my explanation for requesting the coils to be changed.

Got a car back that is worse than what I left....and paid 1141 dollars because the extended warranty company denied my claim to work on the car.

 

How many miles are on your car?

 

close to 69 thousand

 

If you were at 59,000.... would all this be covered?

 

Wow Keith....they really did a # on ya. Sorry to hear. Tear them a new one tomorrow!!

 

So far I have payments from the following people:

Jorge - Blue
Tim - Blue
Michael - Blue/Blue

 

we installing them at the BBQ? ummmm, BBQ.... yummy!

 

Sure, but no date has been set yet.

 

My lights are for sale. I made another set with the idea I would sell them; however, it's just too much labor to make them. So I'm selling off the one set I made.

This would be a swap plus cash. Let me know.

 

So I was driving to Rodgers house earlier to remove my secret mod...on the way there I was revved on, not just by any other car but an R34 GTR slammed on some black rims....i stood still and felt honored...hahaha

 

was it silver?

 

Boo for work.

 

What happened?

 

Gooooooooooooooood Morning! And happy Friday!!!1111

 

yes, good morning but the rain here sucks

too much slip n' slide

 

Yeah my DSC kicked in when I was getting off the off ramp form the 22 to Valley View.

 

nah, it was that blue color they come in, and it had arizona plates...oh by the way, some dumb LS integra with a type R headlight conversion was trying to race it, lets just say it ended in 2 seconds..hahahaha

 

Oh, nothin. Was just wishing I was home in bed snuggled up instead of at work where it was raining

edited for grammar, cause i'm a 'tard this "late" in the morning

 

yay for friday, boo for the next 9 hours!

 

Lol, I hear ya. It's my wedneday night technically.

 

hump days suck..but its ok cause LOST comes on..

 

Coronas and carne asada wet burritos tonight!

Edit: I'll convert to Newcastles once we get to green girls.....mmmmmm