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good mazda service

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Old Oct 22, 2003 | 02:55 PM
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meeh's Avatar
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good mazda service

Anyone know where there's a good mazda service dealership around pasadena/burbank area? I know there is one in glendale but i'm kinda no unsure about them. anyone have experience with them?
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Old Oct 26, 2003 | 09:23 PM
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From: Orange County CA
Sorry, none in Pasadena but I can certainly provide very positive feedback on Tustin Mazda (South Orange County). I have had two visits and they have been very good, provided a free rental car, followed up, etc.. The service manager was Gary Marsters.
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Old Oct 26, 2003 | 09:48 PM
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did you buy your car from there?
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Old Oct 26, 2003 | 09:50 PM
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Yes I did. My salesman was Nick.
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Old Oct 27, 2003 | 02:16 PM
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I went to tustin this weekend for 2nd oil change and mentioned the ecu reflash and they preformed one for me
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Old Oct 27, 2003 | 02:25 PM
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Forgive my ignorance here but what does the ECU reflash do ? Does it just update the firmware ? What benefits do you expect from the reflash?

Thanks.
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Old Oct 27, 2003 | 02:32 PM
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I think it is supposed to help the cel light from coming on and maybe improve mpg. I asked them to do it because I read on the forum that someone asked their dealer to flash the ecu and they did.
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Old Oct 27, 2003 | 02:36 PM
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Interesting! Please keep us informed of any changes you might experience with the new firmware.
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Old Oct 27, 2003 | 02:36 PM
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is the ecu reflash for the first batch of orders or even the current rx8 that are being sold?
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Old Oct 27, 2003 | 02:44 PM
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Originally posted by meeh
is the ecu reflash for the first batch of orders or even the current rx8 that are being sold?
good question

I believe the first batch
and I'm filling my tank today so I will post if I see a difference
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Old Oct 27, 2003 | 02:47 PM
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MikeB,

Was your second oil change out of schedule? If yes, what did they charge you? Thanks.
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Old Oct 27, 2003 | 02:56 PM
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my first oil change was $25 bucks at 2900 miles
this was second change at 5500 miles and was free
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Old Oct 27, 2003 | 04:57 PM
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is the no charge on second oil change something that all mazda dealers do or was it because you bought the car from the same service dealer that you go to?

oh also i picked up a couple of quarts of oil today from autozone. i got castrol gtx 5w20, it's in a white container and says heavy duty i think. i've been reading the forum and says to get castrol. i didn't see any castrol 5w20 with syntetic blend so i'm assuming i got the right one, being its just a regular oil.
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Old Oct 27, 2003 | 05:05 PM
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That should do it. As long as it is 5W20 and a good brand which Castrol is, you are fine.
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Old Oct 27, 2003 | 06:36 PM
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the oil change was free because of the free maintaince I recieved. I choose 5k intervals for the oil change
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