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Good Guy: Charles @ BHR

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Old Aug 30, 2013 | 10:00 PM
  #1  
Hydr0nium's Avatar
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Mile High Eight
 
Joined: Jun 2011
Posts: 255
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From: Denver, CO
Good Guy: Charles @ BHR

Purchased his lightweight flywheel, factory exedy clutch, ATC counterweight, and motor mounts. Received all items aside from the motor mounts extremely quickly.

Issues with the motor mounts were do to a CNC shop oversight. Charles kept me (and other purchasers) informed as to each step of the process, and received them exactly when stated, about a week later.

Great guy, great company to work with.
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Old Aug 30, 2013 | 10:23 PM
  #2  
rickeo's Avatar
running on double cream!
iTrader: (1)
 
Joined: Aug 2005
Posts: 870
Likes: 3
From: Doylestown, PA
+1's all around from me. I could not be happier dealing him/BHR.
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Old Sep 16, 2013 | 05:08 PM
  #3  
TomD_Cincy's Avatar
Registered
iTrader: (2)
 
Joined: Mar 2010
Posts: 161
Likes: 29
From: Cincinnati, OH
Had a coil go bad on my BHR ignition after at least 1 year of use. Sent the kit back to Charles and had it back about a week later. Great customer service.
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Old Sep 16, 2013 | 05:19 PM
  #4  
paimon.soror's Avatar
Registered
iTrader: (15)
 
Joined: Jun 2010
Posts: 7,560
Likes: 27
From: Between Cones
Aside from purchases (and don't get me wrong, he excels in customer service from the purchases I made), but +1 to a guy that goes out of his way to answer questions (however stupid and nonsensical they could have been during my learning days heh) with poise and in a way that the layman can understand.
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Old Sep 16, 2013 | 06:38 PM
  #5  
godesshunter's Avatar
Voids warranties
 
Joined: Aug 2011
Posts: 1,632
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From: southern new england
Agree! 100% Looking forward to giving him my business in the near future.
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Old Sep 16, 2013 | 08:24 PM
  #6  
Hydr0nium's Avatar
Thread Starter
Mile High Eight
 
Joined: Jun 2011
Posts: 255
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From: Denver, CO
Originally Posted by paimon.soror
Aside from purchases (and don't get me wrong, he excels in customer service from the purchases I made), but +1 to a guy that goes out of his way to answer questions (however stupid and nonsensical they could have been during my learning days heh) with poise and in a way that the layman can understand.
Absolutely. Quite a wealth of knowledge, and an invaluable resource. I appreciate his willingness to help consumers make educated purchasing decisions, as well as figure out specifics about the platform.

Originally Posted by godesshunter
Agree! 100% Looking forward to giving him my business in the near future.
You really can't go wrong here. Great person and company to do business with. I look forward to many more years of product development and service provided by Charles.
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Old Sep 16, 2013 | 08:30 PM
  #7  
WTBRotary!'s Avatar
Drummond Built
iTrader: (6)
 
Joined: Aug 2008
Posts: 3,707
Likes: 1
From: DFW, Texas
+1 Even wished me a Happy Birthday...
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Old Sep 16, 2013 | 09:32 PM
  #8  
RX8Soldier's Avatar
Time for boost...
iTrader: (24)
 
Joined: Jun 2010
Posts: 5,414
Likes: 17
From: Canada
I love how there are so many "Good Guy: Chalres/Ray/BHR/etc" threads. Wouldn't 1 suffice?

That said, he is the man! I've ordered some parts from Charles and I will be ordering more, shortly!
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