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Series 2 Fuel Pump SEAL RINGS Recall..!!

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Old Sep 24, 2021 | 06:58 PM
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Exclamation Series 2 Fuel Pump SEAL RINGS Recall..!!

SERIES II RECALL, ONLY SERIES 2.

UPDATE OCT, 17 2021,
THIS IS NOW A WORLDWIDE RECALL ONLY FOR SERIES 2.


2009-2011 RX-8 - FUEL MAY LEAK FROM FUEL PUMP MOUNTING RINGS

Also applies to 06-07 MazdaSpeed 6 (MPS).

NA Owners should see a MAZDA letter soon about RECALL from November 20 , 2021.
(USA/Canada)
Put VIN in links Below
https://www.mazdarecallinfo.com/
https://www.mazdarecalls.ca/

2009-2011 (North America)
RX-8
JM1 FE**** 90 400031 – 403405
JM1 FE**** A0 403406 – 404868
JM1 FE**** B0 404869 – 405726
From March 11, 2008 through May 16, 2011

Concern Outline:
On Mazdaspeed6 and RX-8 vehicles, improper installation of the fuel pump mounting rings may lead to cracking of the rings, causing fuel leakage.
RX-8 vehicles ONLY, due to insufficient heat resistance at the top side of the fuel tank, the fuel pump mounting rings may deteriorate due to heat exposure from the engine and exhaust pipe which may also lead to cracking of the rings, causing fuel leakage.
The subject vehicles with such fuel leakage from the fuel pump mounting rings may result in increased risk of fire in the presence of an ignition source near the vehicle.

MAZDA Dealers will install new fuel pump mounting rings on Mazdaspeed6 and RX-8 vehicles.
In addition, dealers will add a thermal insulation pad to the fuel tank on RX-8 vehicles.
There will be no charge for this service to vehicle owners.

Customer Reimbursement:
Customers who paid to have repairs completed prior to the launch of this campaign will be able to apply on www.mazdareimbursement.com starting November 20, 2021.
In order to be reimbursed for prior repairs, a completed repair order and proof of payment will be required to be uploaded with your completed application.(USA ONLY)

AUSTRALIA and NEW ZEALAND
Australian/NZ Owners should see a MAZDA letter soon about RECALL
from November 29 , 2021.
RECALL CODE...R202103
Put your VIN in this link...
https://www.mazda.com.au/recalls/

RX-8 (FE1032)

Replace the fuel pump retaining rings with modified ones, tightening to the correct torque and add thermal insulation pads onto the fuel tank.

UK/EUROPE
Not activated yet.

https://www.mazda.co.uk/owners/recalls/
https://www.mazda.eu/en/recall-information/


REST OF WORLD ??

UPDATE....
Repair procedure added (.Pdf) for North America (will be the same for rest of world, but repair Part Numbers may vary).
Owners recall letters in NA should have arrived by now or about to in mail box.

NOTE: WHEN YOU TAKE CAR TO MAZDA DEALER FOR RECALL MAKE SURE YOUR GAS TANK IS ON or BELOW 1/4 FULL OF FUEL
AS DEALER MUST DRAIN TANK IF IT HAS MORE THAN 1/4 TANK OF FUEL.
Doing this will make it much easier on Tech doing the work and less time.
Attached Files
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Old Sep 25, 2021 | 04:09 PM
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Ash - is this a brand new recall to be issued? I just called the local Mazda dealership service department (British Columbia Canada) and was told that is a very old recall. Boom boom is not the same as zoom zoom so I wanted to check. Thanks
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Old Sep 25, 2021 | 05:57 PM
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NO, it is not an old RECALL and is the FIRST time for Series 2, your BC Dealer is thinking Series 1 which was years ago and are different fuel pumps.

Read what the above says AFTER Nov 20th 2021 owners will get a letter if in USA, CANADA will be after that I would think as they usually are as is rest of the world, why is this so hard to understand?

DO NOT KNOW anymore info at the moment, Just wait.. ..don't panic your car wont blow up.
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Old Sep 27, 2021 | 06:29 PM
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OK for this S2 ONLY RECALL..so far for NORTH AMERICA.

Both USA and CANADA for their Mazda Dealers use the exact same CAMPAIGN NUMBER 5121I
So I suggest you get your Dealer to actually search as it was notified to Dealers about 5 days ago.

Replacement Parts are still not yet available and I will repeat YOU will get a letter AFTER Nov 20th and not before.
Until that Date and Notification Nothing will happen.
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Old Sep 30, 2021 | 02:32 PM
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Would this repair involve draining the fuel tank? Also, I wonder if a dealer be willing to perform the recall on a vehicle that does not currently run?
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Old Oct 14, 2021 | 08:15 PM
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I'm taking my 2010 GT in for a $36.99 oil change and tire rotation. No updates on the fuel pump recall as of establishing the service appointment.

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Old Oct 14, 2021 | 08:51 PM
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FROM NOVERMBER 20th, 2021 do you not understand.?
They don't have the REPLACEMENT NEW parts yet, don't panic, don't get your nickers in a knot.

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Old Oct 16, 2021 | 04:41 PM
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Australia recall info added, owner letters from Nov 29th, 2021.
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Old Nov 19, 2021 | 12:45 PM
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Post 1 info updated.
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Old Nov 27, 2021 | 10:44 AM
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Ash - thanks again for the heads up. My letter came Monday so my 8 goes to the dealership December 13.
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Old Dec 1, 2021 | 07:27 AM
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Got my letter yesterday. Currently no engine installed, and once I do have one installed, it's going to be a bit...different. We'll see how they feel about it when the time comes.
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Old Jan 27, 2022 | 04:43 PM
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My 2010 RX-8 fuel pump seals replaced with a new tool to the dealer. No insulation pad was called out nor was installed by the service technician I discussed the recall closure. So - is the insultation pad not needed or did I get fleeced?

What Mazda Said...

Parts installed - ST said there was no pad to install. Hmmm...

On the bright side, they let me bring in my car for the recall, left me to wait for over an hour, then came out to tell me they didn't have the correct seal kit. I received a loaner '21 Mazda 3 AWD Hatch premium AT to drive for a week - nice car but doesn't handle near as well as the 8. They did reinstall the S2 lower cover bolt that they lost on the last visit for an oil change. That bolt came all the way from Hiroshima.

Last edited by wannawankel; Jan 27, 2022 at 08:08 PM. Reason: I like editing
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Old Jan 28, 2022 | 04:46 PM
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Originally Posted by wannawankel
That bolt came all the way from Hiroshima.
so did the entire car, just sayin’ …
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Old Jan 28, 2022 | 07:26 PM
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I made a point to have an authentic RX-8 bolt as replacement. The ST lost it, never said anything, and when: (1) at the dealership checked that the tires were in fact rotated and (2) I got home I checked for good oil and that the filter was replaced (ceramic marker marked the old filter on). Then I noticed that one bolt was missing...after two calls the ST that did the oil change admitted it "fell behind the tool box" (aren't all tool boxes on wheels these days?) Dealer agreed to replace and I said with the right bolt 'cause it's an engine guard....
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Old Jan 28, 2022 | 07:51 PM
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Old Feb 9, 2022 | 04:11 PM
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I opened a case with MNAO - they said that US dealers are supposed to change both fuel pump rings and all the insulation blanket to prevent Godzilla's heat from causing the rings to deteriorate. Will keep you updated.
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Old Feb 9, 2022 | 04:32 PM
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Originally Posted by wannawankel
I opened a case with MNAO - they said that US dealers are supposed to change both fuel pump rings and all the insulation blanket to prevent Godzilla's heat from causing the rings to deteriorate. Will keep you updated.
The Part Number that Mazda uses for these new o rings is a KIT, the rings and pads are in the bag.(kit).
The Part Number is correct for the REPAIR KIT, just because the description only says Rings is not 100% correct, but this happens.
the Kit contains 2 o rings and two heat pads, two retainers and 2 gaskets., total of 8 parts.

Suggest you read the PDF.


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Old Feb 10, 2022 | 04:33 PM
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My mistake - I was relying on the technician who did the work and the Advisor who both told me there was nothing else but the rings that were installed - I asked about the insultation pad or insultation part and they said there wasn't any. I gues that's my mistake for not removing the rear seats to verify myself (akin to the oil change where I verified they left one bolt off the pan).
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Old Jun 4, 2022 | 09:55 AM
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Called dealer this week, the best they could do is mid August!
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Old Jul 26, 2022 | 02:41 PM
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Heads up guys on questionable dealer practice. I called my Mazda dealer last week to get the recall scheduled and they told me they would need the car for three days! When I asked why they said they needed to inspect the fuel system so they could order all the parts they needed. I pushed back and noted the recall notice clearly stated what parts needed to be be replaced, to which they replied "its actually a three part recall". When I pressed them even harder on what the extra two parts were they stated "we do not give that information to consumers". I stated "You will not be seeing my car". This is a fairly reputable dealer so I was surprised they acted that way. My guess is that they have done some recalls already and found that other parts like the fuel pump or lines were damaged and had to be be replaced. Even if that were true that is still not part a three step recall. I will be scheduling the recall at a more honest dealer.
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Old Jul 26, 2022 | 04:03 PM
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Neat, looks like my car needs this done. Thanks for the heads up!
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Old Jul 27, 2022 | 09:48 AM
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Originally Posted by speedieone
Heads up guys on questionable dealer practice. I called my Mazda dealer last week to get the recall scheduled and they told me they would need the car for three days! When I asked why they said they needed to inspect the fuel system so they could order all the parts they needed. I pushed back and noted the recall notice clearly stated what parts needed to be be replaced, to which they replied "its actually a three part recall". When I pressed them even harder on what the extra two parts were they stated "we do not give that information to consumers". I stated "You will not be seeing my car". This is a fairly reputable dealer so I was surprised they acted that way. My guess is that they have done some recalls already and found that other parts like the fuel pump or lines were damaged and had to be be replaced. Even if that were true that is still not part a three step recall. I will be scheduling the recall at a more honest dealer.
They had my car for a week because they didn't order the parts until they had the car in hand. I did drive a new Mazda 3 for that week in the middle of the NE winter. Fun but underpowered car.
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Old Jul 27, 2022 | 11:08 AM
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Got mine done back in November. Took a day since they pre-ordered the parts. However, the car stunk of gasoline for about a month and they left me an awesome door ding grouping that they wouldn’t take responsibility for.
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Old Jul 27, 2022 | 05:24 PM
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I've had 2 of my 3 done.. super quick in and out. Currently contacting Mazda Canada to get my 3rd covered. Mazda USA doesn't manage imported cars for recalls.. it's not a global system. Not a complete bummer but was an interesting surprise. FWIW, Mazda Carlsbad can do the recall within a few hours, just come in with less than 1/4 tank gas to make it easy on the tech. I rolled in with 1/8 tank each time.
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Old Jul 28, 2022 | 05:53 AM
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Originally Posted by distr0
Neat, looks like my car needs this done. Thanks for the heads up!
I called two dealerships in SW Ontario in early June still waiting for parts.
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