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Update Requested: Back Ordered RX8 Brake Pads

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Old Dec 25, 2004 | 02:16 PM
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Update Requested: Back Ordered RX8 Brake Pads

My 8 has the sqeal like many others here and early Nov. I had my dealership order the brake pads that were required per the TSB. Still no luck in getting them in so far with my dealership as they seem to be on national back order.

Starting this thread to see is there are owners out there that might have more "color" on when these might be in. Has anybody heard anything?
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Old Dec 25, 2004 | 04:55 PM
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Originally Posted by Booster MPS
My 8 has the sqeal like many others here and early Nov. I had my dealership order the brake pads that were required per the TSB. Still no luck in getting them in so far with my dealership as they seem to be on national back order. Starting this thread to see is there are owners out there that might have more "color" on when these might be in. Has anybody heard anything?
Two months back order seems a bit much. Why don't you call another dealer to see if they have some on hand and take your car there for the fix? This dealership is not looking after your best interests.
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Old Dec 25, 2004 | 08:23 PM
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Yeah, I have tried other dealerships and it seems to be a problem nation wide. I wish that I could pin this on the dealership, but I dont think my problem is unique.

Just hoping somebody in the community has an update.
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Old Dec 25, 2004 | 08:32 PM
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Sorry to tell you this...My dealer did a few sets last week.

Did the dealer "CSO" the set for you?

If you are waiting for them to come in a stock order it will be a long.











Long






Time.
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Old Dec 26, 2004 | 12:43 PM
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funny thing my dealer ordered them and they haven't been installed because I've been to busy to bring my car in...but they are just waiting there to be installed under warranty, they've sat there for 2 months :p
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Old Dec 26, 2004 | 12:57 PM
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Most likely the dealer sent the request on a higher priority than Booster's did.

Priority one = hotline...

Priority two = CSO

Priority three = stock order

Stock orders don't usually get filled until all the requests are satisfied.
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Old Dec 26, 2004 | 09:53 PM
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Thanks for the replies guys. What is CSO an ancronym for? I will call my dealership tomorrow and mention this priority.
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Old Dec 27, 2004 | 01:03 AM
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SO am i correct when i say that my brakes squeal too and that I can get the brake pads replaced for free under the warranty???
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Old Dec 27, 2004 | 02:08 PM
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Ummm there are 128 sets in Scranton and 8 sets in Irvine. Oh..and 6 sets here in Vienna.
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Old Jan 3, 2005 | 11:13 AM
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Thanks Rosenthal, my car is in having the work done today! Rotrypwr, yes this is true pending that your car qualifies for the TSB which should not be a problem.
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Old Jan 3, 2005 | 11:30 AM
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They ordered mine the week before Christmas and came in the following week.. i haven't been able to bring it in yet...
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Old Jan 3, 2005 | 12:19 PM
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Heard the same thing about the national backorder from my dealer, they were able to find some from another local dealer and get the job done.
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Old Jan 3, 2005 | 01:06 PM
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I had mine replaced last week here in Georgia. If there is a national backorder, my dealer didn't seem to be suffering from it.
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Old Jan 4, 2005 | 02:35 AM
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I told my dealer in Southern Cali that my brakes squealed n should be replaced under warrarnty, he said that RX-8 brakes are made to squealand that i would never get new break pads cause of squealing ! ! !

WHat should i tell them?????

HELP PLZ
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Old Jan 4, 2005 | 07:41 AM
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Originally Posted by ROTRYPWR
I told my dealer in Southern Cali that my brakes squealed n should be replaced under warrarnty, he said that RX-8 brakes are made to squealand that i would never get new break pads cause of squealing ! ! !

WHat should i tell them?????

HELP PLZ
you should tell them your going to another Mazda dealer and report them to Mazda North American Operations
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Old Jan 4, 2005 | 07:53 AM
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Originally Posted by ROTRYPWR
I told my dealer in Southern Cali that my brakes squealed n should be replaced under warrarnty, he said that RX-8 brakes are made to squealand that i would never get new break pads cause of squealing ! ! !

WHat should i tell them?????

HELP PLZ

That is pityfull.

What dealer did you use?
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Old Jan 4, 2005 | 11:09 AM
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Tell him that there is a TSB for brake squeal and to look it up. You can also find the TSB here on this site if you do a search. Print it and take it to him.
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Old Jan 4, 2005 | 03:04 PM
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Bring your car to Browning MAzda in Cerritos, I told them about the squeel and the TSB and they replaced my pads same day!
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