web link to rx-8 problems
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web link to rx-8 problems
I put together a few pages for the 8. In particular, a very detailed 4K miles history of the 12+ problems I'm having with my new 8. It's just too much to list here, so if you want to see it, go here:
http://www.willbarger.com/rx-8
Will
http://www.willbarger.com/rx-8
Will
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Will, if you want your car to retain resale value, you might want to pursue some of these issues with Mazda. After reviewing your posts, I think your specific car has issues not shared with RX8s in general. Your wording seems to imply that these are common problems.
Hazarding a guess, I think there's a problem with the engine-transmission-rear geometry of your car -- most likely introduced during the assembly process. The increasing noise indicates the possiblility of rapidly increased wear.
If your dealer is not willing or is incapable of adequately diagnosing the problem, I would recommend keeping the oil topped up & changed on time and driving the **** out of the car until something breaks. If it's ill, it won't take too long. A catastrophic failure of the transmission will garner warranty repair.
In the meantime, please try to make less broad statements regarding problems. Your website only fans the flames.
If you wanted excellent gas mileage, the Toyota Camry is a good choice. If you want a 1.3 liter engine AND excellent mileage look at older Honda Civics. Please research the fuel economy of cars which make 0-60 under 6 seconds -- you'll find results similar to our 8s.
- Eric H., Marietta, GA
Hazarding a guess, I think there's a problem with the engine-transmission-rear geometry of your car -- most likely introduced during the assembly process. The increasing noise indicates the possiblility of rapidly increased wear.
If your dealer is not willing or is incapable of adequately diagnosing the problem, I would recommend keeping the oil topped up & changed on time and driving the **** out of the car until something breaks. If it's ill, it won't take too long. A catastrophic failure of the transmission will garner warranty repair.
In the meantime, please try to make less broad statements regarding problems. Your website only fans the flames.
If you wanted excellent gas mileage, the Toyota Camry is a good choice. If you want a 1.3 liter engine AND excellent mileage look at older Honda Civics. Please research the fuel economy of cars which make 0-60 under 6 seconds -- you'll find results similar to our 8s.
- Eric H., Marietta, GA
#3
Will,
Good news, your engine is going to pop real soon. Personally if I were you I'd take the rx-8 to a rotary shop pay the $100 to have a compression test. When it fails (and it will) bring it to mazda with the results of the test. They will do a compression test, verify the results and put a new engine in your car.
Good news, your engine is going to pop real soon. Personally if I were you I'd take the rx-8 to a rotary shop pay the $100 to have a compression test. When it fails (and it will) bring it to mazda with the results of the test. They will do a compression test, verify the results and put a new engine in your car.
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In the meantime, please try to make less broad statements regarding problems. Your website only fans the flames.
If you wanted excellent gas mileage, the Toyota Camry is a good choice. If you want a 1.3 liter engine AND excellent mileage look at older Honda Civics. Please research the fuel economy of cars which make 0-60 under 6 seconds -- you'll find results similar to our 8s.
If you wanted excellent gas mileage, the Toyota Camry is a good choice. If you want a 1.3 liter engine AND excellent mileage look at older Honda Civics. Please research the fuel economy of cars which make 0-60 under 6 seconds -- you'll find results similar to our 8s.
As for the gas mileage, IF 10MPG was what they advertised, then I would have no complaint. There is clearly something very wrong with my engine and has been since it rolled off the assembly line...that and only that is my gripe. The mileage that I'm getting is a true indication that something's wrong. My question is, who else is getting crappy mileage? Maybe WE have the same issues and could share our knowledge with others.
Wanna see the micro rotaries?
http://barco-enterprises.com/projects/wankel_1.htm
Last edited by Will Barger; 02-09-2004 at 08:41 PM.
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Good news, your engine is going to pop real soon. Personally if I were you I'd take the rx-8 to a rotary shop pay the $100 to have a compression test. When it fails (and it will) bring it to mazda with the results of the test. They will do a compression test, verify the results and put a new engine in your car.
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"EXCESSIVE BACKLASH IN TRANSMISSION"
Umm, the fore-aft motion you feel during throttle tip-in is simply the first drivetrain torsional natural frequency. It has little to do with the backlash in the transmission/driveline. Every single manual transmission vehicle experiences this "surging mode" when you tip in with the throttle, regardless of the amount of backlash in the system. This is most noticeable at low vehicle speeds in lower gears. You will still feel this at cruising speeds if your engine speed is relatively high, because by tipping in with the throttle you are demanding a sudden increase in torque from the engine. At higher RPMs, this torque is readily available and the driveline surging mode will be excited, resulting in a fore-after motion of the vehicle. Something might be wrong, however, if the motion you are experiencing is severe and occurs during normal cruising operation (45 mph @ around 3000 RPM).
Umm, the fore-aft motion you feel during throttle tip-in is simply the first drivetrain torsional natural frequency. It has little to do with the backlash in the transmission/driveline. Every single manual transmission vehicle experiences this "surging mode" when you tip in with the throttle, regardless of the amount of backlash in the system. This is most noticeable at low vehicle speeds in lower gears. You will still feel this at cruising speeds if your engine speed is relatively high, because by tipping in with the throttle you are demanding a sudden increase in torque from the engine. At higher RPMs, this torque is readily available and the driveline surging mode will be excited, resulting in a fore-after motion of the vehicle. Something might be wrong, however, if the motion you are experiencing is severe and occurs during normal cruising operation (45 mph @ around 3000 RPM).
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Umm, I know. What I am referring to is abnormal, excessive motion. I use the word backlash because I think it best describes the motion. Out of the 3 vehicles I currently own, all 3 have manual transmissions. NONE of them are as brutal as the 8 in regards to the drive-train. This car is so sloppy, you would think it had 200K miles on it! It's incredibly noisy, grinds in every gear...if it will even shift into them and you had better have you foot riding the clutch just about all the time in city traffic or you will get whiplash! I've called my dealer no less than 6 times in the last week, including today, and the person who I need to talk to is never there. I contacted Mazda NA, and they were even more worthless. They told me I had to work through the dealer who is never there and/or tells me everything is normal! At this point, I wish I had never bought it.
Before anyone decides to flame me for expressing my thoughts here, put yourself in my shoes. I paid cash...hard earned cash and made big sacrifices to buy what I thought would be my dream car. This very one, NOT all 8's, just mine...is a total POS with a "warranty" that doesn't seem to be worth the paper it's printed on. I guess they are going to force me to get a lawyer and persue the SC Lemon Law...as if I have the time or desire to get into all that!
Before anyone decides to flame me for expressing my thoughts here, put yourself in my shoes. I paid cash...hard earned cash and made big sacrifices to buy what I thought would be my dream car. This very one, NOT all 8's, just mine...is a total POS with a "warranty" that doesn't seem to be worth the paper it's printed on. I guess they are going to force me to get a lawyer and persue the SC Lemon Law...as if I have the time or desire to get into all that!
#9
Momentum Keeps Me Going
Originally posted by Will Barger
Eric, It is not my intention to flame the 8!
Doing a fairly good job... checked out your site
... My intentions are to find as many people with similar problems as I can so we can pool together to figure out a proactive way of resolving these issues. I've read literally thousands of posts from this forum and about 5 or 6 other RX-8 forums.
Here's a proactive way!!!! Why haven't you been sitting on your dealers doorstep? Or some other dealer's doorstep? Or called Mazda.
In the time it took to build the site you may have had fixed a good number of the things you are complaining about... AND it STILL sounds like you have yet to step back in the door of your dealer.... why????? I find that wierd, as any thing at all I've brought to my dealer's attention, he's bent over backwards to resolve to my satisfaction.
My car's problems are not rare or unheard of. It is quite freightening of the reality of the situation...there are at least 100's of people out there with similar problems.
Maybe a might overstated. Iraq is frightening, cancer is frightening, guns are frightening, your numbers ("at least 100's") is vague and where do you get it from.. how about "me and some others (number inserted) I've read about personally"? Besides "your car's problems" are, at least in part, known problems that (again) the dealer can resolve. I thought you said you've read literally thousands of posts from this forum???
.... As for the gas mileage, IF 10MPG was what they advertised, then I would have no complaint.
Mazda does not advertize any mileage. The figures of which you speak are government mandated test, government mandated statements that by law must be on the car. As has been said many, many times before (I thought you read alot?).
There is clearly something very wrong with my engine and has been since it rolled off the assembly line...that and only that is my gripe.
If that is "your only gripe"... do smthg about it... take it to your dealer, and quit the public web site crockodile tears. By the way, were you given the buyback option?
The mileage that I'm getting is a true indication that something's wrong. My question is, who else is getting crappy mileage? Maybe WE have the same issues and could share our knowledge with others.
as you are posting this on the forum, you (should)know the answer, don't you? You're here, aren't you???
Eric, It is not my intention to flame the 8!
Doing a fairly good job... checked out your site
... My intentions are to find as many people with similar problems as I can so we can pool together to figure out a proactive way of resolving these issues. I've read literally thousands of posts from this forum and about 5 or 6 other RX-8 forums.
Here's a proactive way!!!! Why haven't you been sitting on your dealers doorstep? Or some other dealer's doorstep? Or called Mazda.
In the time it took to build the site you may have had fixed a good number of the things you are complaining about... AND it STILL sounds like you have yet to step back in the door of your dealer.... why????? I find that wierd, as any thing at all I've brought to my dealer's attention, he's bent over backwards to resolve to my satisfaction.
My car's problems are not rare or unheard of. It is quite freightening of the reality of the situation...there are at least 100's of people out there with similar problems.
Maybe a might overstated. Iraq is frightening, cancer is frightening, guns are frightening, your numbers ("at least 100's") is vague and where do you get it from.. how about "me and some others (number inserted) I've read about personally"? Besides "your car's problems" are, at least in part, known problems that (again) the dealer can resolve. I thought you said you've read literally thousands of posts from this forum???
.... As for the gas mileage, IF 10MPG was what they advertised, then I would have no complaint.
Mazda does not advertize any mileage. The figures of which you speak are government mandated test, government mandated statements that by law must be on the car. As has been said many, many times before (I thought you read alot?).
There is clearly something very wrong with my engine and has been since it rolled off the assembly line...that and only that is my gripe.
If that is "your only gripe"... do smthg about it... take it to your dealer, and quit the public web site crockodile tears. By the way, were you given the buyback option?
The mileage that I'm getting is a true indication that something's wrong. My question is, who else is getting crappy mileage? Maybe WE have the same issues and could share our knowledge with others.
as you are posting this on the forum, you (should)know the answer, don't you? You're here, aren't you???
Tell us THAT STORY (of your dealer's repairs) and I, for one, would not be so critical of your post above and in general [yeah I went back and read them ALL]. I see mainly only "ya me too I have that problem as well" OR "does anyone else have this terrible problem?".
Last edited by Spin9k; 02-18-2004 at 08:07 AM.
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How many times have you taken it in to the dealer?
"Please understand that we can not diagnose any concerns from this
office, nor can we repair any vehicles from this office. "
NO SCHITT!!
"As I have mentioned in an earlier e-mail about your concerns,..."
They NEVER e-mailed me prior to this, the ONLY response from them.
"...if technical assistance is needed to further address any matters, unlimited
resources are available ONLY through your dealership..."
Hmmm? ...and notice the word "ONLY"
"If a District ("factory") Representative is required for this matter, their support
also ONLY goes through a dealership and are not located at this office. Contact your Mazda dealership for any concerns that you are facing..."
I have...
"Again, they have all of the information that you need and ALL access to any further information that is needed."
Apparently not! ...and by their (the dealer's) own admission. According to them, and I have no reason to doubt them, Mazda had not fully supplied them with the necessary equipment and training to address my problems. My complaint isn't with my dealer necessarily, it is with the mfg. In fact, buying this car was a pleasure...the service dept. has very capable techs, but they are only as good the factory"allows" them to be.
"Again, thank you for contacting Mazda. It has been my pleasure to assist you."
If that is called good customer service, then that explains a lot!
So in a nutshell, I hope this explains why you don't hear me saying much about the dealer. I don't blame them as they have only had the RX-7 to compare this car to, up until very recently, which is why it's going back again today. They have informed me that they now finally have the ability to address these issues. They did say, however, that they need to explore the transmission problems further. I am the 4th customer to have similar problems...and this is a relatively small town.
Last edited by Will Barger; 02-18-2004 at 09:15 AM.
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Spin9k,
What is your gas mileage? Is it better than 10-12/city? Can you get more than 120 miles out of a tank of gas? Maybe I'm expecting too much from Mazda's "revolutionary new economical environmentally friendly" engine...? I guess the raw unburned gas I smell coming from the exhaust is normal and just the way it is...seems a bit wrong, but maybe I'm just over-reacting.
Does your engine light stay on? ...even after the computer has been flashed? Does your engine miss a lot and act like it has no power? Once again, perhaps this is okay and normal, I don't know...doesn't seem right, but maybe you think so?
How about your transmission...how's the shifting? Does it shift nice and smoothly as so many claim? Does the tranny make abnormally loud gear roll-over noise? How about the throw-out bearing, is it noisy as well? Well, heck man, after all, it is a sports car...this should be expected. My 911 SC never did this, but maybe it was supposed to?
Has your dealership experienced limited capabilities due to factory delays in updating their shop with the proper training, info and equipment to diagnose and/or repair your 8? If not, perhaps I should move to or take my car to a larger city hours away...
Are you a busy professional that works 7 days a week and depends on his car daily? Do you have any idea how incredibly frustrating this whole ordeal has been and what a major disruption it has created in my life and continues to create each time I spend half a day taking it to and another half day picking it up from the dealership? (which includes dealing with the rental car agency at another location miles away)?
With this said, I respectfully ask, in your mind, does this sound like something that you would want to deal with? Especially in a brand new $32K car with only 4K miles...the factory's "flagship car" none-the-less? Am I being unreasonable by being a little disconcerted with my experience? Have I once, EVER said one bad thing about the Mazda RX-8 in general?
How many e-mails have you received from various members of different sites, including this one about their similar nightmares with their 8's? One guy in particular who e-mailed me just today put it so clear, "I still love this car it just feels like its aging 50x faster than it should and has too many issues. Even though the car was fairly new at Sevenstock, other owners were already complaining about these problems."
I really don't need to be lectured about my experience from the likes of you.
What is your gas mileage? Is it better than 10-12/city? Can you get more than 120 miles out of a tank of gas? Maybe I'm expecting too much from Mazda's "revolutionary new economical environmentally friendly" engine...? I guess the raw unburned gas I smell coming from the exhaust is normal and just the way it is...seems a bit wrong, but maybe I'm just over-reacting.
Does your engine light stay on? ...even after the computer has been flashed? Does your engine miss a lot and act like it has no power? Once again, perhaps this is okay and normal, I don't know...doesn't seem right, but maybe you think so?
How about your transmission...how's the shifting? Does it shift nice and smoothly as so many claim? Does the tranny make abnormally loud gear roll-over noise? How about the throw-out bearing, is it noisy as well? Well, heck man, after all, it is a sports car...this should be expected. My 911 SC never did this, but maybe it was supposed to?
Has your dealership experienced limited capabilities due to factory delays in updating their shop with the proper training, info and equipment to diagnose and/or repair your 8? If not, perhaps I should move to or take my car to a larger city hours away...
Are you a busy professional that works 7 days a week and depends on his car daily? Do you have any idea how incredibly frustrating this whole ordeal has been and what a major disruption it has created in my life and continues to create each time I spend half a day taking it to and another half day picking it up from the dealership? (which includes dealing with the rental car agency at another location miles away)?
With this said, I respectfully ask, in your mind, does this sound like something that you would want to deal with? Especially in a brand new $32K car with only 4K miles...the factory's "flagship car" none-the-less? Am I being unreasonable by being a little disconcerted with my experience? Have I once, EVER said one bad thing about the Mazda RX-8 in general?
How many e-mails have you received from various members of different sites, including this one about their similar nightmares with their 8's? One guy in particular who e-mailed me just today put it so clear, "I still love this car it just feels like its aging 50x faster than it should and has too many issues. Even though the car was fairly new at Sevenstock, other owners were already complaining about these problems."
I really don't need to be lectured about my experience from the likes of you.
#12
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Will:
I understand your concerns, but there is nothing tying you to that dealership. If the service dept. doesn't have the equipment, spend some time researching a dealership that does and go there. I know this may be an inconvience but no more then you've already gone through, so it should be worth your time.
I understand your concerns, but there is nothing tying you to that dealership. If the service dept. doesn't have the equipment, spend some time researching a dealership that does and go there. I know this may be an inconvience but no more then you've already gone through, so it should be worth your time.
#13
Jesus Will, that SUCKS.
I'm pissed because I threw a CEL and the dealer is flashing my PCM and giving me hotter plugs.
With the problems you're having, I would simply take my car to the dealer and say:
"It's broken and here's the laundry list of problems. Give it back to me when it's fixed. If you can't get it fixed within the lemon law time period, then I'll be expecting a new vehicle. In the meantime, I'll need a rental car supplied by you. If you have a problem, I will hire an attorney to speak with you. Thanks."
Oh yeah, in addition, don't listen to these fanboys around here. I absolutely love my car, in an obsessive unhealthy kind of way. Despite that fact, it's still a car that I spent $30k on, and have expectations of it as a vehicle. Your car should get 18/24 mpg with normal driving (don't redline it constantly, shift at 3500-5000rpm without flooring it). Your car should perform smoothly, as that's it's primary attraction point. Your car should be reliable, and your dealer should take care of you.
If any of these things aren't happening, then there is a problem and you are right to address it. I can barely conceive of the frustration and heartache all this must be causing, and you certainly don't need to justify to any fanboy who can't let himself hear about problems. These people are literally too insecure to process the possibility that perhaps the "perfect" RX-8 has some manufacturing issues in a % of vehicles. Don't let them get to you. The entire "How dare you challenge the car?!" is wholly based on insecurity.
I'm sorry you're having so much trouble with your vehicle. It's amazing you can still love the car after all that, but perhaps it says something about the raw appeal of the vehicle
I hope things work out for you.
I'm pissed because I threw a CEL and the dealer is flashing my PCM and giving me hotter plugs.
With the problems you're having, I would simply take my car to the dealer and say:
"It's broken and here's the laundry list of problems. Give it back to me when it's fixed. If you can't get it fixed within the lemon law time period, then I'll be expecting a new vehicle. In the meantime, I'll need a rental car supplied by you. If you have a problem, I will hire an attorney to speak with you. Thanks."
Oh yeah, in addition, don't listen to these fanboys around here. I absolutely love my car, in an obsessive unhealthy kind of way. Despite that fact, it's still a car that I spent $30k on, and have expectations of it as a vehicle. Your car should get 18/24 mpg with normal driving (don't redline it constantly, shift at 3500-5000rpm without flooring it). Your car should perform smoothly, as that's it's primary attraction point. Your car should be reliable, and your dealer should take care of you.
If any of these things aren't happening, then there is a problem and you are right to address it. I can barely conceive of the frustration and heartache all this must be causing, and you certainly don't need to justify to any fanboy who can't let himself hear about problems. These people are literally too insecure to process the possibility that perhaps the "perfect" RX-8 has some manufacturing issues in a % of vehicles. Don't let them get to you. The entire "How dare you challenge the car?!" is wholly based on insecurity.
I'm sorry you're having so much trouble with your vehicle. It's amazing you can still love the car after all that, but perhaps it says something about the raw appeal of the vehicle
I hope things work out for you.
Last edited by Llathos; 02-18-2004 at 12:48 PM.
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I understand your concerns, but there is nothing tying you to that dealership. If the service dept. doesn't have the equipment, spend some time researching a dealership that does and go there. I know this may be an inconvience but no more then you've already gone through, so it should be worth your time.
Last edited by Will Barger; 02-18-2004 at 01:25 PM.
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Llathos (and others),
I just got back from dropping my 8 off at the dealer. Like I said, half my day is shot in the ***...left here at 11am, it's now 2:30pm. One thing that my dealer does offer (and I think is standard with Mazda?) is a loaner car. They use Enterprise and they hooked me up with a full-sized, fully loaded '04, 4-door Dodge RAM pick-up. I'm not complaining!
I learned a couple of very interesting facts...from published info they showed me. 1st thing was the noisy tranny in neutral. I still believe mine has a more serious problem, but he printed a page off of the dealer authorized area of mazdausa.com that says:
TRANMISSION GEAR ROLL-OVER NOISE (yes, I typed it exactly as it is printed with the typo) - Model: 2004 RX-8 - Some customers may complain of a whirring noise from the transmission while at idle N in neutral. The noise may also be described as a light rattling when AC compressor cycles on. This noise is normal N no repairs should be made. Confirm the gear rollover noise by depressing the clutch pedal, the noise should be eliminated. Compare noise to another vehicle to verify this is a normal characteristic. - 1. No repairs should be attempted on vehicles with gear rollover noise.
I will try to get this scanned and loaded on my site. As for oil consumption, he opened his quick reference guide and showed me something that was shocking! Under normal to hard driving patterns, the Renesis engine will consume 1 us. qt. of oil per 600 miles. This is normal and no further diagnoses or repairs are necessary.
As for catalytic smells, he said there is a TSB on that, basically indicating that cunsumer complaints...bla bla...nothing to worry about, quite normal even in very conservative driving.
Foam on dipstick, well, that threw him off. He had not personally seen or hear of it, however, one of his mechanics happened to walk by and saw me showing it to him and he said that it is very common with the 8 and believes it to be normal.
Everything else on the list they are going to look into further. The only thing that still really bothers me is the 10-12 mpg. I do drive conservatively. Like anyone else, I'll get on it once in a while, but not enough to make a noticeable impact on fuel economy. I am consistantly hearing claims of several more miles to the gallon in the city than I am getting. Regardless, it is what it is and I'll deal with it, but with premium gas already at nearly $2/gal and expected to rise to $3 over the course of the next 6 months, it is a legitimate concern. I don't want to **** my money away anymore than anyone else if it is preventable.
Bottom line, yes, of course I still love this car after all of this. It is a very innovative and well designed car, not to mention a very attractive and somewhat practical car. I just got unlucky with these problems and I'm chalking it up 1st year production bugs...that WILL get resolved over time.
I totally agree with Llathos about how some people have insecurity issues here and get really offended that me or anyone else dare say one negative thing about the 8. Bottom line is that it is a machine and machine do break! Get over it already! It's not like I called your mama a fat ***** or something! :D
I just got back from dropping my 8 off at the dealer. Like I said, half my day is shot in the ***...left here at 11am, it's now 2:30pm. One thing that my dealer does offer (and I think is standard with Mazda?) is a loaner car. They use Enterprise and they hooked me up with a full-sized, fully loaded '04, 4-door Dodge RAM pick-up. I'm not complaining!
I learned a couple of very interesting facts...from published info they showed me. 1st thing was the noisy tranny in neutral. I still believe mine has a more serious problem, but he printed a page off of the dealer authorized area of mazdausa.com that says:
TRANMISSION GEAR ROLL-OVER NOISE (yes, I typed it exactly as it is printed with the typo) - Model: 2004 RX-8 - Some customers may complain of a whirring noise from the transmission while at idle N in neutral. The noise may also be described as a light rattling when AC compressor cycles on. This noise is normal N no repairs should be made. Confirm the gear rollover noise by depressing the clutch pedal, the noise should be eliminated. Compare noise to another vehicle to verify this is a normal characteristic. - 1. No repairs should be attempted on vehicles with gear rollover noise.
I will try to get this scanned and loaded on my site. As for oil consumption, he opened his quick reference guide and showed me something that was shocking! Under normal to hard driving patterns, the Renesis engine will consume 1 us. qt. of oil per 600 miles. This is normal and no further diagnoses or repairs are necessary.
As for catalytic smells, he said there is a TSB on that, basically indicating that cunsumer complaints...bla bla...nothing to worry about, quite normal even in very conservative driving.
Foam on dipstick, well, that threw him off. He had not personally seen or hear of it, however, one of his mechanics happened to walk by and saw me showing it to him and he said that it is very common with the 8 and believes it to be normal.
Everything else on the list they are going to look into further. The only thing that still really bothers me is the 10-12 mpg. I do drive conservatively. Like anyone else, I'll get on it once in a while, but not enough to make a noticeable impact on fuel economy. I am consistantly hearing claims of several more miles to the gallon in the city than I am getting. Regardless, it is what it is and I'll deal with it, but with premium gas already at nearly $2/gal and expected to rise to $3 over the course of the next 6 months, it is a legitimate concern. I don't want to **** my money away anymore than anyone else if it is preventable.
Bottom line, yes, of course I still love this car after all of this. It is a very innovative and well designed car, not to mention a very attractive and somewhat practical car. I just got unlucky with these problems and I'm chalking it up 1st year production bugs...that WILL get resolved over time.
I totally agree with Llathos about how some people have insecurity issues here and get really offended that me or anyone else dare say one negative thing about the 8. Bottom line is that it is a machine and machine do break! Get over it already! It's not like I called your mama a fat ***** or something! :D
#16
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will go to the dealership and sit there witht eh service manager while he calls the district rep. make him put it on spearphone so that you can talk. have him tell the rep the reasons he cant fix your car. get him to request some factory techs to come to that location and bring the equiptment they need and fix your car. dont let the dealer keep saying "well its mazda not giving us the proper equiptment". make them be proactive to find a resoultion! they should not sit on their heels and wait.
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After my visit to them today, I am under the impression that they are fully equipped and have at least one certified RX-8 mechanic on duty. All this since my last visit last month. I will give a progress report just as soon as I know something.
#18
Momentum Keeps Me Going
Originally posted by Will Barger
Spin9k,
What is your gas mileage? 17-19 mpg driving mostly short 5-10 mile jaunts, almost no long trips 20 miles or more. Spin 9k each and every time I'm out, as often as I am able.
Your low mileage IS BAD! That said, of course, without knowing how you drive, but certainly sounds terrible. Are you computing mileage correctly? (just have to ask-sorry)
Does your engine light stay on? ...even after the computer has been flashed? Does your engine miss a lot and act like it has no power? No, and no after my reflash, and no it has only done what I call miss may once or twice when I was in 1st 600 miles.
It should do none of these things!!
How about your transmission...how's the shifting? Does it shift nice and smoothly as so many claim? Pretty good, not perfectly smooth Does the tranny make abnormally loud gear roll-over noise? How about the throw-out bearing, is it noisy as well? No, no
Has your dealership experienced limited capabilities due to factory delays in updating their shop with the proper training, info and equipment to diagnose and/or repair your 8? If not, perhaps I should move to or take my car to a larger city hours away...
No, in fact they didn't know how to solve all problems I presented to them. But (and this is in Nov) on the repair order they talk about conferencing with Mazda Tech support to get the answers they needed, then they flew required parts in and yes it took 3 days without car, but they reflashed, fixed creaky seat, changed oil pan, replaced defective headlight unit, among other things.
Are you a busy professional that works 7 days a week and depends on his car daily? Yes, I am self-employes professional, but I have other transport, I can understand the problem there, but you got a loaner, I didn't. But I did get chauffered ride home and back by the dealership OWNER. Not to shabby!
With this said, I respectfully ask, in your mind, does this sound like something that you would want to deal with? .... Am I being unreasonable by being a little disconcerted with my experience? Have I once, EVER said one bad thing about the Mazda RX-8 in general? No, no, no absolutely NOT!! - and I noticed that an applaude your restraint in the face of it all.
How many e-mails have you received from various members of different sites, including this one about their similar nightmares with their 8's? None
I really don't need to be lectured about my experience from the likes of you. If you had given more complete cronology of you dealership interactions, I would have told you (like others) - If you possibley can find another dealer or get your dealer to respond adequately (and I guess you have now - Good for you!).
So, 2nd bottom line, don't post a public web site and expect no reaction then from those that take offense after you ADVERTISE the fact on this forum.
If you can separate - My gripe is with your website, not your problems or that they are fictional, I'm sure they are not, just don't think you need a website such as you have done to solve them. I still feel that way, sorry, my opinion. And you never said, why didn't you take the buyback? I certainly would have if I had the grief you've had. Also you should look into the lemon law in your state, it still might get you a new (or another model) car.
Spin9k,
What is your gas mileage? 17-19 mpg driving mostly short 5-10 mile jaunts, almost no long trips 20 miles or more. Spin 9k each and every time I'm out, as often as I am able.
Your low mileage IS BAD! That said, of course, without knowing how you drive, but certainly sounds terrible. Are you computing mileage correctly? (just have to ask-sorry)
Does your engine light stay on? ...even after the computer has been flashed? Does your engine miss a lot and act like it has no power? No, and no after my reflash, and no it has only done what I call miss may once or twice when I was in 1st 600 miles.
It should do none of these things!!
How about your transmission...how's the shifting? Does it shift nice and smoothly as so many claim? Pretty good, not perfectly smooth Does the tranny make abnormally loud gear roll-over noise? How about the throw-out bearing, is it noisy as well? No, no
Has your dealership experienced limited capabilities due to factory delays in updating their shop with the proper training, info and equipment to diagnose and/or repair your 8? If not, perhaps I should move to or take my car to a larger city hours away...
No, in fact they didn't know how to solve all problems I presented to them. But (and this is in Nov) on the repair order they talk about conferencing with Mazda Tech support to get the answers they needed, then they flew required parts in and yes it took 3 days without car, but they reflashed, fixed creaky seat, changed oil pan, replaced defective headlight unit, among other things.
Are you a busy professional that works 7 days a week and depends on his car daily? Yes, I am self-employes professional, but I have other transport, I can understand the problem there, but you got a loaner, I didn't. But I did get chauffered ride home and back by the dealership OWNER. Not to shabby!
With this said, I respectfully ask, in your mind, does this sound like something that you would want to deal with? .... Am I being unreasonable by being a little disconcerted with my experience? Have I once, EVER said one bad thing about the Mazda RX-8 in general? No, no, no absolutely NOT!! - and I noticed that an applaude your restraint in the face of it all.
How many e-mails have you received from various members of different sites, including this one about their similar nightmares with their 8's? None
I really don't need to be lectured about my experience from the likes of you. If you had given more complete cronology of you dealership interactions, I would have told you (like others) - If you possibley can find another dealer or get your dealer to respond adequately (and I guess you have now - Good for you!).
So, 2nd bottom line, don't post a public web site and expect no reaction then from those that take offense after you ADVERTISE the fact on this forum.
If you can separate - My gripe is with your website, not your problems or that they are fictional, I'm sure they are not, just don't think you need a website such as you have done to solve them. I still feel that way, sorry, my opinion. And you never said, why didn't you take the buyback? I certainly would have if I had the grief you've had. Also you should look into the lemon law in your state, it still might get you a new (or another model) car.
Last edited by Spin9k; 02-18-2004 at 04:44 PM.
#19
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Would you like for me to delete that page? ...reword it? I mean come on, it's not like I get a bunch of page views...728 to date and many are repeat visitors, my self incl. You made a comment about the amount of time it took to build that page when I could have, should have been banging on the dealer's door, well actually, that list is one that has been on-going that was on an Excel spreadsheet that I copy and pasted. Took 30 seconds. My point I guess is that it started out as my personal log file, so to speak. Mazda's little e-mail thing wouldn't allow me to type all that in the little box, so that why the page exists...to direct them there via a link.
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