New Nav System pic
06-10-2004, 06:23 AM
#101
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Originally posted by InuYasha
In case you havent noticed, Navtech has changed their name from Navtech to Navteq. A quick check of their website at http://www.navteq.com/ shows that there are not any updates avaialable for the RX-8 yet.
In case you havent noticed, Navtech has changed their name from Navtech to Navteq. A quick check of their website at http://www.navteq.com/ shows that there are not any updates avaialable for the RX-8 yet.
I have the new European 2004-2005 update DVD and map DVD in my car right now. The were released about 4 days ago.
06-16-2004, 02:22 PM
#106
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NAV Software update
Well my nav software was never there. First time in, dealer had no idea what was wrong, although the screen did say "No apploication found, insert upgrade DVD etc". Waited for over an hour and a half and they said they needed to order a part, initially they indicated it was a DVD.
One week later, the "part" came in, informed on the phone that Mazda is very aware of people deleting Nav software etc. I was not accussed of doing this, just informed that the forums are wrong about any update being available.
Go in for service to have this thing fixed as I have had no nav since I picked the car up, and no left speakers so this needs to work. Service claims they need to replace something in the Nav system, don't really specify what, sounds like they are trying to say the entire DVD unit needs replacing. Again say there is no software update and that Mazda replace the nav software/DVD unit with exact same "old" version. They have the car for 2+ hours. Reiterated to me again the thing about the "forums" being wrong about nav updates.
Get the car back, looks like nothing in the dash or DVD area has really been touched or removed. Fire up the Nav, it works and has some new features.
I would venture to say that Mazda has firmly developed a propaganda campaign to quelch this issue. Dealers most likely have been instructed to deny all existence of any update availability, and tell people that "parts" would be replaced with the exact same part. This presents those people actively looking for a "free" update with a tough situation, as the time and effort involved may not be worth it.
One week later, the "part" came in, informed on the phone that Mazda is very aware of people deleting Nav software etc. I was not accussed of doing this, just informed that the forums are wrong about any update being available.
Go in for service to have this thing fixed as I have had no nav since I picked the car up, and no left speakers so this needs to work. Service claims they need to replace something in the Nav system, don't really specify what, sounds like they are trying to say the entire DVD unit needs replacing. Again say there is no software update and that Mazda replace the nav software/DVD unit with exact same "old" version. They have the car for 2+ hours. Reiterated to me again the thing about the "forums" being wrong about nav updates.
Get the car back, looks like nothing in the dash or DVD area has really been touched or removed. Fire up the Nav, it works and has some new features.
I would venture to say that Mazda has firmly developed a propaganda campaign to quelch this issue. Dealers most likely have been instructed to deny all existence of any update availability, and tell people that "parts" would be replaced with the exact same part. This presents those people actively looking for a "free" update with a tough situation, as the time and effort involved may not be worth it.
06-16-2004, 04:51 PM
#107
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Yeah I agree with BritSi. I dont believe there is an update CD available, seems like the dealership needs to replace the whole unit or hard drive that the navi uses. I recomend not to earase the software and leave it the way it is.
06-16-2004, 06:08 PM
#109
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These dealers are feeding us BS... it took all of a minute to "fix" my NAV... i cant believe they are being such jerks about this...i mean...gee... we just shelled out 30K to buy their product...and its really killling them to burn a dvd and stick it in the damned player... Mazda Service = JOKE... and i DO hope they are listening....
06-16-2004, 07:27 PM
#110
my dealer told me the same ****...Mazda is aware that on the Internet there are certain buttons you can press to "bug" the Nav...those were his terms and that Mazda will be sending them as well as all other dealers a DVD with the program on it...unfortunately, and not to my surprise, this certain dealer was at the bottom of the list and it would take a while to fix...great...
06-17-2004, 01:15 PM
#113
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Right on. There most definitely is an update DVD. I did the update myself. The service guy was sitting in the car with me, I jacked in the new DVD, pressed the button (can't even remember if there as a button to press, to be honest) and it was done. I ejected the update DVD, replaced it with the map DVD and drove off. End of story. Anything more difficult than this is due to ignorance, incompetence, or deviance. (sorry, too much Jackie Childs...)
06-18-2004, 03:27 AM
#114
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Originally posted by flyboyindy
ok... now if only i can figure a way to get my media car and my nav system to work together =)
ok... now if only i can figure a way to get my media car and my nav system to work together =)
I like it very much!
Please give me more information!!
thank you
06-18-2004, 03:27 AM
#115
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Originally posted by flyboyindy
ok... now if only i can figure a way to get my media car and my nav system to work together =)
ok... now if only i can figure a way to get my media car and my nav system to work together =)
I like it very much!
Please give me more information!!
thank you
06-18-2004, 10:01 AM
#116
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Honestly why they refuse to provide something so trivial as a software update is really strange. I thought japanese companies are renowned for their customer support (esp. Toyota). Suddenly i dont feel too optimistic about buying an Rx8 this summer, customer relations is an important thing i look at when purchasing a new vehicle. Other companies such as mercedes are providing updates and i find this very surprising.
06-19-2004, 11:24 PM
#119
Originally posted by Rhue
Honestly why they refuse to provide something so trivial as a software update is really strange. I thought japanese companies are renowned for their customer support (esp. Toyota). Suddenly i dont feel too optimistic about buying an Rx8 this summer, customer relations is an important thing i look at when purchasing a new vehicle. Other companies such as mercedes are providing updates and i find this very surprising.
Honestly why they refuse to provide something so trivial as a software update is really strange. I thought japanese companies are renowned for their customer support (esp. Toyota). Suddenly i dont feel too optimistic about buying an Rx8 this summer, customer relations is an important thing i look at when purchasing a new vehicle. Other companies such as mercedes are providing updates and i find this very surprising.
i bought the RX-8 because it's a great car but i had no intention of getting even "good" service from Mazda...everytime i take it in i'm taking my chances
06-21-2004, 06:44 AM
#120
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I had to get my nav system "replaced" also, but I am thinking that the service depts get more money replacing than updating with a disc because its "warranty service." They didnt give me any crap about it just that it had to be ordered, and they would call me when the parts are in. They get to charge mazdausa for the parts, labor and rental car.
06-21-2004, 12:23 PM
#121
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Originally posted by CzechsMix
There most certainly is an update for the Nav System and a posted explanation of how it works with Mazda. Tell your dealer to access their Mazda ESI program online. The service department needs to look for what is called an "M Tip". The M-Tip number to look for is exactly as follows:
MT000004185
An M-Tip is what comes out before it becomes a full blown service bulletin. This M-Tip will explain that the service department needs to call Mazda Tech Support and request the update application CD to be mailed to them. This CD then needs to be returned to Mazda when the service department is finished.
There most certainly is an update for the Nav System and a posted explanation of how it works with Mazda. Tell your dealer to access their Mazda ESI program online. The service department needs to look for what is called an "M Tip". The M-Tip number to look for is exactly as follows:
MT000004185
An M-Tip is what comes out before it becomes a full blown service bulletin. This M-Tip will explain that the service department needs to call Mazda Tech Support and request the update application CD to be mailed to them. This CD then needs to be returned to Mazda when the service department is finished.
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Last edited by PUR NRG; 05-01-2011 at 03:54 AM.
06-21-2004, 12:28 PM
#122
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Originally posted by PUR NRG
Are you sure about this? I just got off the phone with my local dealer who states the M Tip in question reads "turning voice to off will not work; you have to set volume to zero."
Are you sure about this? I just got off the phone with my local dealer who states the M Tip in question reads "turning voice to off will not work; you have to set volume to zero."
I'm sure it's the right M-Tip. I saw it myself.
Are you sure the dealer isn't pulling you leg or doesn't want to deal with the issue?
06-21-2004, 12:53 PM
#123
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Originally posted by CzechsMix
Are you sure the dealer isn't pulling you leg or doesn't want to deal with the issue?
Are you sure the dealer isn't pulling you leg or doesn't want to deal with the issue?
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Last edited by PUR NRG; 05-01-2011 at 03:54 AM.
06-22-2004, 09:19 AM
#125
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Another thought... has anyone thought to burn a copy of the upgrade disc? I didn't have my hands on it for long enough, but I think it should be doable. Additionally, now that dual-layer burners are out, how long until someone trys to burn a Nav DVD and to see if that works?