I'm getting excited..
Registered User
Joined: Jun 2003
Posts: 78
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From: Redmond, WA
Originally posted by success07
MINE ARRIVED THIS MORNING!!!!! Should be installed this weekend!!!! Results to follow.........
MINE ARRIVED THIS MORNING!!!!! Should be installed this weekend!!!! Results to follow.........
I'm Kind of a Big Deal
Joined: Aug 2003
Posts: 918
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From: Columbus, Ohio
vix8 - I received two e-mails from FedEx. The first giving me a tacking number and other basic info and a second stating that it would probably arrive 1/28/04. I awoke this morning at 8am to the FedEx guy at my front door. It sits on my counter top as we speak waiting patiently to see it's new yellow home. :D
Registered User
Joined: Jul 2003
Posts: 680
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From: Edmonton
We've just heard some customs officers are trying to charge extra for duty etc. There shouldn't be any duty. It's classed as a computer. Some have also been charged a "free trade" fee (forget the correct term). This is also bogus! Hard to find customs agents who know what they're doing! Rachael at Hard Data is trying to straighten it out!
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Joined: Jul 2003
Posts: 680
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From: Edmonton
OK, just talked with Rachael at Hard Data and she advises those being charged extra contact her at: rachael@harddata.com and she will handle the dolts who think you need to pay extra!
Registered User
Joined: Jun 2003
Posts: 78
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From: Redmond, WA
Originally posted by RX-8 friend
OK, just talked with Rachael at Hard Data and she advises those being charged extra contact her at: rachael@harddata.com and she will handle the dolts who think you need to pay extra!
OK, just talked with Rachael at Hard Data and she advises those being charged extra contact her at: rachael@harddata.com and she will handle the dolts who think you need to pay extra!
Forum Vendor
Joined: Jul 2003
Posts: 1,223
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From: Edmonton, Alberta
Customs and Brokerage Fees:
Until very recently the customs clearance fees on Fedex Ground shipments were (sometimes) $2 for a customs bond fee.
That (if they charge it, they usually do not) is to cover Fedex's cost for their bond.
These are "informal declarations" Which means a customs entry under $2,000 which does not require all the formal paperwork a higher value shipment needs.
Recently they decided that even though it is an informal entry, they are now charging $16 for customs document preparation and filing.
When we heard about this new practice about a week ago, we told Fedex to put these charges on our account, and we have now switched these shipments over to Fedex Air.
This service level includes the customs document charges, so there will be no more blackmail from them.
This costs us about $3 more than the original shipping cost we have quoted of $25, but on orders already booked we will eat the $3.
Packing and Handling Fees:
Some people mentioned they were charged a $12.50 fee for packing and handling. This is for orders placed on credit cards.
When we put a credit card charge through, the credit card companies charge us 2.5%. They call this a "Merchant Discount".
We could raise the price this amount and charge everyone this, but then it would not be fair to those who have paid us by Paypal or cashiers cheques.
However even the Paypal route of no fees will end soon.
As of February 8th Paypal is going to limit personal accounts to a maximum of $1,000 per month of incoming payments.
To receive more one has to "upgrade" to a "commercial account"
At that point all incoming payments get levied a 2.9% charge, and a $0.30 fee for handling.
So, as of the end of the month we are charging a packing and handling fee of 2.5% on all payments except those made by cashiers cheque or money orders.
Exchange Rate on Credit Card Orders:
When we receive an order paid by credit card we enter the payment into our credit card terminal.
This is a terminal of an organization called "Moneris"
Moneris is a jointly owned credit facility operated by the Bank of Montreal, the Royal Bank of Canada, and Harris Bank of Chicago.
Because we are in Canada we have to enter the charges in Canadian dollars.
On the day we enter it, we contact our bank, and find out the exchange rate for that day between U.S. and Canadian Dollars.
When the charges go through your bank in the USA, it is a day or two later, and the exchange rate may have changed a bit.
Sometimes it goes up. Sometimes down.
So, when you get your bill, the charges may be out by up to 1%.
We have no way to avoid this at present.
We are now opening an account with Harris Bank of Chicago, and they will be sending us a terminal we will use for US credit card charges. Then the amounts charged will be not subject to exchange, and the charges will be more accurate to our customers.
I hope this explanation helps you understand the process a bit better.
Thanks!
Until very recently the customs clearance fees on Fedex Ground shipments were (sometimes) $2 for a customs bond fee.
That (if they charge it, they usually do not) is to cover Fedex's cost for their bond.
These are "informal declarations" Which means a customs entry under $2,000 which does not require all the formal paperwork a higher value shipment needs.
Recently they decided that even though it is an informal entry, they are now charging $16 for customs document preparation and filing.
When we heard about this new practice about a week ago, we told Fedex to put these charges on our account, and we have now switched these shipments over to Fedex Air.
This service level includes the customs document charges, so there will be no more blackmail from them.
This costs us about $3 more than the original shipping cost we have quoted of $25, but on orders already booked we will eat the $3.
Packing and Handling Fees:
Some people mentioned they were charged a $12.50 fee for packing and handling. This is for orders placed on credit cards.
When we put a credit card charge through, the credit card companies charge us 2.5%. They call this a "Merchant Discount".
We could raise the price this amount and charge everyone this, but then it would not be fair to those who have paid us by Paypal or cashiers cheques.
However even the Paypal route of no fees will end soon.
As of February 8th Paypal is going to limit personal accounts to a maximum of $1,000 per month of incoming payments.
To receive more one has to "upgrade" to a "commercial account"
At that point all incoming payments get levied a 2.9% charge, and a $0.30 fee for handling.
So, as of the end of the month we are charging a packing and handling fee of 2.5% on all payments except those made by cashiers cheque or money orders.
Exchange Rate on Credit Card Orders:
When we receive an order paid by credit card we enter the payment into our credit card terminal.
This is a terminal of an organization called "Moneris"
Moneris is a jointly owned credit facility operated by the Bank of Montreal, the Royal Bank of Canada, and Harris Bank of Chicago.
Because we are in Canada we have to enter the charges in Canadian dollars.
On the day we enter it, we contact our bank, and find out the exchange rate for that day between U.S. and Canadian Dollars.
When the charges go through your bank in the USA, it is a day or two later, and the exchange rate may have changed a bit.
Sometimes it goes up. Sometimes down.
So, when you get your bill, the charges may be out by up to 1%.
We have no way to avoid this at present.
We are now opening an account with Harris Bank of Chicago, and they will be sending us a terminal we will use for US credit card charges. Then the amounts charged will be not subject to exchange, and the charges will be more accurate to our customers.
I hope this explanation helps you understand the process a bit better.
Thanks!
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