Hawk Brake Pads Now Available
Jason,
I want to know where my pads are. order number #4224. They were suppose to have been shipped Friday, 5/17/07 and every time my fiance calls you she gets the run around.
you've been paid, ship my pads
EDIT: I canceled the transaction because it said "Pending" then i see a note that says do not cancel on the website, to call.
WTF MAN? Why have a button to cancel if you cant cancel? T
THE Pads have not shipped yet, but you took the money from the account. Forget the pads, refund the money. I will be calling tomorrow
I want to know where my pads are. order number #4224. They were suppose to have been shipped Friday, 5/17/07 and every time my fiance calls you she gets the run around.
you've been paid, ship my pads
EDIT: I canceled the transaction because it said "Pending" then i see a note that says do not cancel on the website, to call.
WTF MAN? Why have a button to cancel if you cant cancel? T
THE Pads have not shipped yet, but you took the money from the account. Forget the pads, refund the money. I will be calling tomorrow
Not sure who said that pads have not shipped. People need to chill out.
Jason
Dude, my girl calls and is left on hold for 10 minutes, then hung up on.
another call she asked you to get the tracking number and to call her back. never received a call from you.
i didn't know any of this till last night or i would have called earlier.
like i said on the phone, i understand that you were told it was shipped. and i will call back later today ( i know you go to lunch from 1 - 2) so i figure by 3 the tracking number should be in hand. thats when i will call back.
i also stick to the point about the button for canceling, why have it on the page if you cant use it?
but right now, even if the people in cali are being slow about it( i know it happens, im not unreasonable), it looks bad on you, because your business is the one promoting it.
we ordered last wednesday. if i knew it would take a week, or there would be issues, then i would have taken her car to mazda and have them done, due to time contraints.
hopefully they will come today, and if not, i should have tracking number in hand to know exactly when they will be here.
another call she asked you to get the tracking number and to call her back. never received a call from you.
i didn't know any of this till last night or i would have called earlier.
like i said on the phone, i understand that you were told it was shipped. and i will call back later today ( i know you go to lunch from 1 - 2) so i figure by 3 the tracking number should be in hand. thats when i will call back.
i also stick to the point about the button for canceling, why have it on the page if you cant use it?
but right now, even if the people in cali are being slow about it( i know it happens, im not unreasonable), it looks bad on you, because your business is the one promoting it.
we ordered last wednesday. if i knew it would take a week, or there would be issues, then i would have taken her car to mazda and have them done, due to time contraints.
hopefully they will come today, and if not, i should have tracking number in hand to know exactly when they will be here.
Just called jason and was told that one of his guys called the guy in cali and was told he would return their call in 10.
so i said i would call back in 20 and jason said he would just call me back when he got the tracking number (same thing he told my girl and never called her back)
his phone went dead, so couldn't give him my number.
will call in 20 minutes (probably a bit longer, just in case) and will update this post when i hear more.
jason, no offense to you, i understand you are busy yourself, hell im fricken slammed here, but since you took the money already, cant expect me not to get upset if your customer service is lacking.
so i said i would call back in 20 and jason said he would just call me back when he got the tracking number (same thing he told my girl and never called her back)
his phone went dead, so couldn't give him my number.
will call in 20 minutes (probably a bit longer, just in case) and will update this post when i hear more.
jason, no offense to you, i understand you are busy yourself, hell im fricken slammed here, but since you took the money already, cant expect me not to get upset if your customer service is lacking.
Received the information from this forum, this community, just like to share my experience with other people who are looking at your product.
if i had an issue with mazda i would post it here as well.
if you would have called my girl back i wouldnt be involved, but you failed to do that, so now im involved.
if i had an issue with mazda i would post it here as well.
if you would have called my girl back i wouldnt be involved, but you failed to do that, so now im involved.
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