How long would you guess for sun visor replacement?
08-10-2006, 11:36 AM
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How long would you guess for sun visor replacement?
Brought my car in Friday to the dealer for new visor.
It's now Thursday and still not done.
And Mazda wonders why their customer service ratings are freaking abysmal
It's now Thursday and still not done.
And Mazda wonders why their customer service ratings are freaking abysmal
08-10-2006, 11:52 AM
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why didn't they just order the visor and then call you when it came in? I'm getting mine fixed tomorrow morning before work- they said to just come by when I could and it'd take about 20 minutes to install the new one...
08-10-2006, 12:32 PM
#7
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I drove in showd them mine. They orderd a new 1, that came in 2 days.
They handed it to me and asked if I was able to handle the task of installing 1 screw my self or would I like to wait 20min.
They handed it to me and asked if I was able to handle the task of installing 1 screw my self or would I like to wait 20min.
08-10-2006, 01:02 PM
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When I got my oil changed last week a Miata was getting a replacement. The parts and accessories guy went out to her car and installed it and was back within 10 minutes.
Is your car sitting and waiting because they don't have a visor available?
Is your car sitting and waiting because they don't have a visor available?
08-10-2006, 01:34 PM
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Mine also had an electrical problem from the wires to the lighted vanity mirror shorting out. That's why I had to leave it. The delay, however, has nothing to do with the electrical problem, they told me, but rather a backup in getting the visor.
Luckily, I have a third car so it's not THAT big of a deal. But I'd certainly rather be driving my '06 RX8 than my 1995 Chevy Tahoe.
Luckily, I have a third car so it's not THAT big of a deal. But I'd certainly rather be driving my '06 RX8 than my 1995 Chevy Tahoe.
08-10-2006, 02:47 PM
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Greeeatttt... I was gonna stop by my dealership tomorrow and ask if they can replace my broken visor (think its been broken since I bought it, since I never drive durring dusk or dawn). God I hope my dealer doesnt take a week 
08-10-2006, 03:08 PM
#14
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My dealership replace two tailights and a visor in 30 minutes. Exactly 30 min! (Hiley Mazda)
I told them I didn't have to fart around, and they got right on it.
________
Indianburfee Cam
I told them I didn't have to fart around, and they got right on it.
________
Indianburfee Cam
Last edited by dmorales; 09-09-2011 at 03:01 AM.
08-10-2006, 03:50 PM
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Stupid question but I gotta ask as to prepare myself. So far my dealer has been 50/50 on good/bad service so I'm curious on this.
I own a 04' model used, I've had her for about 3 months now, will I have to pay for the broken visor or am I covered by the bumber to bumber warrenty. That and my damn headlights have some odd film on the inside /sigh.
One day Im gonna track down the previous owner and pwn him hardcore for all the stuff he didnt do for this car.
I own a 04' model used, I've had her for about 3 months now, will I have to pay for the broken visor or am I covered by the bumber to bumber warrenty. That and my damn headlights have some odd film on the inside /sigh.
One day Im gonna track down the previous owner and pwn him hardcore for all the stuff he didnt do for this car.
08-10-2006, 06:19 PM
#19
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Originally Posted by otherside
Why are there two threads about the visor?
08-10-2006, 06:41 PM
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i just had mines replaced. before i took it in the driver side was so bad it was just hanging and wouldnt go up so i took it off myself. i took it in on a saturday and they told me i gotta come on a weekday, they also said to put it back on for them to look at. on the way down that day, i put it on while waiting at a stop light.
08-10-2006, 06:42 PM
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Originally Posted by MazdaManiac
Why would you leave your car at the dealership for a visor replacement?
Bring it in, let them see what you need and then take it home.
They'll call you when it comes in.
Bring it in, let them see what you need and then take it home.
They'll call you when it comes in.
08-16-2006, 09:47 AM
#23
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Any progress on getting your visor replaced? I'm waiting for them to get my visor in. They were ordering it Monday and said if it was in stock it would be in by the end of the week so I could get mine replaced on Saturday, then. I don't know if it ended up being in stock or not. I didn't have time to wait around on hold to find out. It sucks that it took out your radio and everything, though. Fortunately the only thing wrong with mine is that it broke.
08-16-2006, 09:56 AM
#24
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Originally Posted by otherside
Why are there two threads about the visor?
08-16-2006, 10:44 AM
#25
1935 lbs. FTW!
Mine broke friday night on the way to dinner, called a dealer 20 minutes away that is open on sat. Dropped it off sat morning, picked it up that afternoon with the visor replaced and headlight aim fixed no questions asked.