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Engine being replaced at 3600 miles

Old Oct 10, 2003 | 02:35 PM
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Engine being replaced at 3600 miles

I wrote on another thread that my car wouldnt start last week. Flatbedded it into the dealer, who called Mazda.

Mazda sent a couple of engineers from corporate to take a look.

They found the front rotor was not generating enough compression and want to take my engine back to California for analysis.

Dealer said he'd know on Monday what they are going to do with me in the mean time. Hmmmmm.......
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Old Oct 10, 2003 | 02:45 PM
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looks to me like you will be getting a whole new car as they simply don't have enough engines built to just bolt a new one in. unless they airlift one from the factory?!
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Old Oct 10, 2003 | 02:46 PM
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wow. sorry to hear about tha. i think they owe you another 8.
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Old Oct 10, 2003 | 02:47 PM
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dealer does have a nice looking titanium with appearance package....
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Old Oct 10, 2003 | 02:52 PM
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so what are you waiting for?
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Old Oct 10, 2003 | 02:56 PM
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Makes me want to go do a compression test on mine.... just in case!
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Old Oct 10, 2003 | 03:06 PM
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Sorry, you're not getting a new car. Several people have blown their engines through one means or another; even after battle with MNAO they get a factory-new engine in their old car. Maybe you can finagle extended warranty or something for the inconvenience.
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Old Oct 10, 2003 | 03:44 PM
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But, if they do not have a engine avaliable, what will they do? They already did the buyback, whats one more car to them?

Maybe you get a new one, my question, would you still get the free maintance?

hmmmmmmmmm...........

While your at it, insist on a facter installed hook for your suits!!!!!!
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Old Oct 10, 2003 | 04:13 PM
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I hope this doesn't mean something like last gen. rx7. I mean I know engines arent blowing, but still, no engine problems at low milage is best.
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Old Oct 10, 2003 | 04:17 PM
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for those that did have an engine replacement, I wonder how long it would be? Very very inconvenient to be without my car for a long period of time- its been two weeks so far. I do have a loaner car (Grand Am!)
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Old Oct 10, 2003 | 04:42 PM
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For me, 168 miles into ownership, new engine. Came from the assmbly line what what I was told. Took 3 weeks from the time I took it in to receipt.

I bought it after the buy back so I did not get the free maint. I did get a free full factory warr., 2 mos payments and a few options that I wanted (car cover, spoiler, CD changer, rotary accents and some other stuff).

If I knew this was a bigger problem, maybe I would have asked for more.

--Brad
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Old Oct 10, 2003 | 10:53 PM
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Originally posted by miata2rx8
for those that did have an engine replacement, I wonder how long it would be? Very very inconvenient to be without my car for a long period of time- its been two weeks so far. I do have a loaner car (Grand Am!)
Document everything and start looking into the lemon laws for your particular part of the country. If Mazda takes an unreasonable amount of time to fix the car, they've got to give you your money back or a new car. This varies from state to state, as does the period of time before that particular clause kicks in.
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Old Oct 10, 2003 | 11:26 PM
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in Tn, 4 attempts or 30 days for the first year.
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Old Oct 11, 2003 | 12:41 AM
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Though ours has only 400mi so far no problems to report. I'm hoping that I got a good one. I'm guessing that the problems were on the first batch released and hopefully now the big bugs are worked out.
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Old Oct 11, 2003 | 05:06 AM
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My VIN ends in 00502. Just passed 4,000 miles and have had no performance problems.
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Old Oct 11, 2003 | 07:51 AM
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Originally posted by 8_wannabe
Sorry, you're not getting a new car. Several people have blown their engines through one means or another; even after battle with MNAO they get a factory-new engine in their old car. Maybe you can finagle extended warranty or something for the inconvenience.

Why are you so sure? My engine blew at 1300kms! and lookie what i got =)
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Old Oct 11, 2003 | 08:53 AM
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Does anyone out there remember the introduction of the Gen 3? How many months were guys driving their cars before we started hearing incidents of blown motors? Just curious. Oh wait.... 1993 was early internet, hence no Forums, hence MAYBE email lists. In other words, most owners were probably unaware of other owners problems. Aren't you guys lucky to have the car introduced in this day and age when every nut, bolt, and minute problem can be discussed and compared at length.:D
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Old Oct 15, 2003 | 10:24 PM
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well, week and a half after I took my car in and still no news on what Mazda is going to do about fixing my faulty engine. Very frustrating. I preordered on Jan 8, get one of the first cars whose engine fails, and Mazda keeps the car a week and half without telling me if they are going to replace the engine, replace the car, or give me my money back.

I call every day! Anyone know the number of Mazda America's president?
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Old Oct 15, 2003 | 11:48 PM
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Ask for the CEO of Mazda USA. Bare in mind that he/she would be a busy person.

You can have them contact you by requesting it through customer service. Ask to be escalated to them. The CEO will most likely already know about the problem (did in my case) and await their call a few days later. Be nice tho.
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Old Oct 16, 2003 | 02:32 AM
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this is terriable
keep us posted please
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Old Oct 16, 2003 | 09:16 AM
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So for those of you receiving new engines -- do they reset the odometer? And is the title still clean? I know on my old car when I had a new engine put in, the odometer was not reset and my title was salvage. I also did not get to keep my old engine...they claimed they had to ship it somewhere by law or something. Did I get reamed? Who knows. But I don't care, I don't own the car anymore.
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Old Oct 16, 2003 | 09:27 AM
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I can't see why the title would have been listed as salvage. To have a salvage, the vehicle must have been wrecked or in a car fire, etc...

There are some FD's out there that had the coolant fire issues and have been restored to perfect working condition, but they are listed salvage anyway. That's the only time I can think it applies.
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Old Oct 16, 2003 | 09:31 AM
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As for resetting the odometer, why? The engin isnt the only thing thats worn during all those miles.

The rest of the car has to travel them too!
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Old Oct 16, 2003 | 10:13 AM
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Mine was not reset and I did not have a title yet becuase it was still new. If it shows up with a salvage title, you'll know. I can't see why though -- salvage titles cover vehicles that are in wrecks.

How about flood damage? I've seen cars 'resold' after being flooded and I know the dealer has to state those damages. Don't know about the title issues with that.

Contact the Service Manager, ask him to get the Regional Rep involved. If service manager does not help, go to the General Manager or Owner of the dealership. Keep going up the food chain in the dealership.

As for Mazda Customer Service, they were no help to me. I could not get past the 'front line' person.
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Old Oct 16, 2003 | 12:13 PM
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Ha ha, I can see where the salvage title came from then. When I renewed registration I told her I had the engine replaced and I guess she assumed I had wrecked it. Oh well, like I said I said, I don't own the car anymore. And as for the odometer, I was just curious. I didn't think they would. I've always thought the tie between the odometer reading and the engine was strongest, vs say the odometer reading and the interior of the car =). Especially since it is much easier to replace something like tires rather than an entire engine. But like I said, was just curious.
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