IwantONE2

I sent in the paper work saying I wanted to keep the car but have not received any confirmation whatsoever.

Should I be worried? I think I sent it in around the third week of September.

How many of you have received you debit cards?

Will they send me something I need to show my local service department to recieve free maintenance?

brothervoodoo

Yes, in addition to the debit card you should receive some mail that will contain an ID card that you can present to the service department to show you are under the free warranty deal. Even without the ID Card the technicians should be able to look you up in the system as your car should be flagged with a special service code to indicate your free warranty service. There is more detail about this in another thread.

tagS60

Have you contacted Mazda yet and asked them? That might be the first place to start.

Speed Racer

No, I haven't received mine either but this is our situation as I know it:

I received a phone call from Mazda about two weeks ago confirming that they had received my signed letter and they told me that the debit card would be sent out in the first week of October. Likewise we will also receive a free maintenance card to present to the dealer. If your card is due for a scheduled service before you receive your card you should call Mazda and ask them to setup the appointment. That way they can tell the dealer that the service is supposed to be free.

brothervoodoo

Ok, I just called 800-222-5500 and talked to a Rep. They looked up my VIN and they could see that my paperwork was received (I sent the paperwork 9/25). Just like Speed Racer mentioned, if you encounter a problem trying to submit your car for service before receiving mail confirmation and your ID Card, my Rep suggested to have the dealer/service department call the number above and the Reps should be able to straighten out the situation.

mikeb

I sent my letter to keep the car on sept 2nd and I still have no paperwork or debit card from mazda
I called and they said they got my letter and everything is set but I havent got anything yet in the mail

IwantONE2

Thanks,

Sounds like they're just a little slow in getting this stuff sent out.

I'll just have to be patient, but everytime I'm in Best Buy I keep telling myself, "just wait for the debit card". Its driving me crazy .

mikeb

I know I've already spent that card like five different ways in my mind

tribal azn2

i sent my stuff in awhile ago and havnt heard anything back. lets hope they dont **** up again.

klegg

They (mazda) called me to let me know it was being proccesed.....Think I will spend my $500 on spelling instruction...

BRx8

i sent mine in about 4 weeks ago and no mail yet...so far i've bought Blaupunkt Velocity 8" subs, amp, crossover, changed all my lights, clear corners, MP3 player, tints, rotary accents, side strakes so this $500 is prolly down to almost nothing...