took my car in this morning to have the defroster button replaced because it was cracked. i mentioned my brakes squealed and the whole front end vibrates when braking above 50MPH. the guy says we'll have to charge you a $59.99 diagnostic fee to see if your rotors are warped or not. WTF?

 

Either find another dealer or call Mazda North America Operations- that's complete BS.

 

the funny part is i have already had my rotors resurfaced there for brake squeal once before.

EDIT: with no charge.

 

that's crap.

That actually happened to me when I brought my car in for a TSB. The woman who does the write-up said that the TSB was covered but that there was a diagnostic fee of $90. I said to her that the only reason I brought the car in was because had a service bulletin of a faulty part of the car, and she said it was standard. I said whatever, let me talk to the manager.

Once I talked to him, he said that I shouldn't be paying for something like that, and it was probably just a computer error that shows the time spent but wasn't zeroed out before processing.

Whatever the case is, something like that should not be chargeable.

 

actually i just looked at the TSB on this again and it says additional diagnostic time and rotor machining cannot be claimed for this repair.