rowteree

I swear these people suck. I go in for service complaining that i feel lack of power and if they could please check the catalytic converter. I also tell them that my 2nd gear is grinding at a high rpm. Now they go by running a few tests on my rx8 and they go ahead and tell me that my rx8 has carbon build up in the engine(well no due geniuses, that freaking cat is clogged).

Now they go by seafoaming it and they go ahead and call it a day. They call me and tell me my car is fixed and don't even bother looking at the cat converter and their salesmen had multiple stories of why my car did or didn't have a compression test. I talked to the service manager and he himself couldn't help me. He said he couldn't read the results of the compression test and that it was running fine. Now about the transmission they tell me that their techs couldn't emulate the problem that i explained to them and then they tell me i don't know how to drive my own car when ive owned the damn thing since 04!

Since it was lunch time i was hungry and furious at how these people handle the situation. What's worst is i try and get the hell out of there immediately, they couldn't find my write up for what the cost would be. Talk about un-organized people. I have never had such a bad experience at mazda until now. Whats the world coming to when multiple salesmen lie to you about your cars results.

Im taking matters in to my own hands by installing a high flow midpipe and getting rid of that crappy clogged catalytic converter that i have. I only have 2 thumbs so ill give them 2 thumbs down, but believe me if i had more thumbs i would give them 5 thumbs down