EDIT: received refund amount requested from seller. thanks to him for trying to make things right.


I bought 4 rx8 wheels with tires from ARotary14. After speaking with him through several emails he seemed like a nice guy and the deal seemed reasonable to me and the wheels looked good in the pictures he provided, here:

http://i159.photobucket.com/albums/t..._2189x1642.jpg
http://i159.photobucket.com/albums/t..._2189x1642.jpg

After sending payment it took him a couple days to get them shipped out to me, saying he put the labels on wrong or something. Well I just waited patiently and didn't get bothered by it. paid on 4/23. received on 4/30. he lives one state away (im in louisiana and this is coming from houston texas).

When I finally got the packages and was ready to get the wheels and tires on my car, unfortunately this is what i got:

http://i159.photobucket.com/albums/t...t/DSCF6575.jpg
http://i159.photobucket.com/albums/t...t/DSCF6576.jpg
http://i159.photobucket.com/albums/t...t/DSCF6577.jpg
http://i159.photobucket.com/albums/t...t/DSCF6578.jpg
http://i159.photobucket.com/albums/t...t/DSCF6580.jpg
http://i159.photobucket.com/albums/t...t/DSCF6581.jpg

This is only one of the wheels. the others seemed to be damaged too but i cant be positive being that the pictures he sent me weren't close ups. however this wheel got to me looking ROUGH and nothing at all like the pictures he sent me.
filing a claim with the shipper (UPS) is out of the question, because this is the packaging he used:

http://i159.photobucket.com/albums/t..._1555x1166.jpg
http://i159.photobucket.com/albums/t..._1555x1166.jpg
http://i159.photobucket.com/albums/t..._1555x1166.jpg
http://i159.photobucket.com/albums/t..._1555x1166.jpg

the two first pictures show the extent of the packaging of one of the two boxes. empty pizza boxes and a piece of posterboard. and the box obviously starting to fall apart. the second two pictures are the extent of packaging from the other box. you can see the circle where the face of wheel wore on the inside of the box, and the styrofoam, that was protecting the TIRES and not the FACE OF THE WHEELS.

Now I can't imagine myself or anyone ever packaging something like this, having ever shipped something or not. Seemed obvious without anything at all protecting the faces of the wheels they would get pretty messed up. no bubble wrap or anything just the bare face of the wheels right up against the inside edges of the box. Even though I was very disappointed, I simply emailed him with the pictures showing him what happened.

So I email him
"i got the wheels today. the one box with the wheels facing out from each other i am assuming made it ok judging from the pictures you sent me. however the wheels in the other box that had the styrofoam (protecting the sides of the tires and not the face of the wheels?!) with the wheels facing the same way had the faces of the wheels BADLY damaged. it will have to be refinished it is completely scraped up"

His response
"HOLY CRAP MAN.......... I AM SO SORRY....... I packaged on and my buddy packaged the other man I am so sorry."

So i mail him back
"from what i can tell from the pictures you originally sent me they all seem to have gotten somewhat damaged, but i cant be for sure since i was not there to see them before you shipped them. i took some pictures after cleaning them all off. obviously the one that is significantly damaged is my main concern. im not sure a ups claim is possible in this case based on the packaging.
i have been quoted between 75$ and 175$ to repair it from the wheel repair shop where i live, but not an exact cost because they said i have to bring it to them for that. let me know how you want to handle this."

(i later took the wheel for an exact cost. $150, plus an extra $15 for tire mount/dismount)

No response. I emailed him back
"hey i dont expect them all to be new looking and even though they all seem to have been somewhat damaged from the packaging for shipping if you could give me a partial refund to cover the cost or most of the cost to have the badly damaged one refinished i will still leave positive feedback for you."

seemed reasonable to me. given that they were improperly packaged and damaged and im not even expecting to return these or a full refund. i just asked that he pay for refinishing for this wheel, or even just most of it since it probably wasnt in perfect condition when he sent it.

No response for 3 days. So, i email him again.
"hey man
if you could mail me back and help me out a little here it would be great. i'm not trying to be rude about this, but the fact is the face of at least one of these wheels has been ruined by improper packaging for shipment. i don't think its too much to ask for a bit of a refund to get the bad one refinished. id prefer to handle all this easily and not have to bother with claims and such. my car is in need of new tires so i need to get this resolved and on my car ASAP. i appreciate your concern in this."

Still no response. seems he's ignoring me, since before receiving the wheels his email responses were always very quick and atleast within the day. so now I will have to file a claim with paypal on this to get my money back. If anyone is considering buying something from this guy, I would seriously reconsider, based on his unwillingness to package items properly or even make an attempt at making a bad situation right when the buyer is (overly) understanding and nice about the whole situation. If he contacts me and will pay for all or most of the cost i was quoted to refurb this one wheel ($165 was the price quoted), i would remove my negative feedback for him and give him good feedback for doing the right thing, but so far it doesnt look like thats going to happen.

 

ouch man im sorry to hear that... come people are just serious ********.. paypal backs their buyers tho so you should be okay

 

hmmm i cnt even find this guys profile on the forums to see who it is

 

he used a pizza box to package wheels?!

 

here's his profile: https://www.rx8club.com/members/arotary14-64179/

 

I smell photoshop on his pictures... Blur tool ftw

curious to know how much you paid?

 

here's the sale thread.
https://www.rx8club.com/rx-8-parts-sale-wanted-44/rx8-wheels-fc3s-parts-195194/

i paid $550 which included shipping. it really sucks the more i think of it because i have been in desperate need of new tires for my 8 and wanted to get these wheels in the process. i can't go much longer with my current ones so it's making the situation much worse.
the guy has other sale threads on other sites which i'll probably link to this one so those other people looking at his stuff can see whats happened here.

 

was there pizza atleast in the box?

wow dude 550 those wheels is kinda steep, I had 9/10 wheels and they sold for 600 and even then i had problems getting someone to pay that much

 

i know. like i said i really needed tires and couldnt keep waiting. i already had tried to buy some a few times but kept being too late
and i think there was some cheese in the boxes but no pizzas..

 

I wonder if he will reply to this thread and make this right, or just disappear?

 

he seems to be much more active over on rx7club. i posted this same thing there. hopefully it will get his attention since hes got some stuff for sale over there...

 

Wow, for $400.00 you could have had mine, they are not perfect but much better than those. Sorry man.

 

with good tires? where where you when i posted my WTb thread?

 

ARotary14
Last Activity: 05-04-2010 11:17 AM

 

as an update i received an email from the seller today, but still no resolution.

i opened a paypal dispute to request partial refund for the $165 for the repair.

 

Thanks OP for the warning. I'm glad I didn't buy from this shady tool.

 

We are taking care of the problem as far as the shipping it was 150 and only took me 3 days to ship sorry paypal holds all $$ for 3 days. The Tires are Brand new the wheels never stated they were perfect the shipping screwed them up but I WILL BE TAKING CARE OF IT. Mind your own Fin business and I hope all your POS/SLOW RX8 Blow up lol jk. Like I said I am taking care of it and wqas planning on taking care of it all along.

Mod Edit: Removed first sentence. Violation of RX8Club Rules.

 

your poor packing skills are what ruined them.

glad to hear you're attempting to get this fixed

and you drive WHAT?
on second thought, I don't really care.

 

Most likely another FD snob.

 

[QUOTE=ARotary14;3547286]We are taking care of the problem as far as the shipping it was 150 and only took me 3 days to ship sorry paypal holds all $$ for 3 days. The Tires are Brand new the wheels never stated they were perfect the shipping screwed them up but I WILL BE TAKING CARE OF IT. Mind your own Fin business and I hope all your POS/SLOW RX8 Blow up lol jk. Like I said I am taking care of it and wqas planning on taking care of it all along.

Mod Edit: Removed first sentence. Violation of RX8Club Rules.[/QUOT

What a tool..

 

hahahahaha thats awsome lol

But seriously as jedi said its your shipping that ruined them, a pizza box.... seriously?

 

Im sorry you cant afford a real rotary car have fun with you grandmaws 8 though.

And the packaging was the problem but its being taken care of.

oh and ANYTIME you tools want to bring you cars to the track any track I will be happy to spank that aZZ!!!!

 

FDs and RX8s are both great in my book. What isn't great are people that try to talk smack after they can't even put stuff in a box correctly. Congratulations you fail at life.

 

^

 

i got the amount i requested refunded to me today. thanks guys for your concern. ive got to give him some credit for doing the right thing about this.

didnt think this thread would turn into this but i had a good laugh at some of these comments. also, i used to have an fc. sadly i thought it was a piece of ****. guess it just needed some work or something. and i love my rx8. best car ive ever had