Hy Carz Pi
04-04-2007, 05:52 AM
#102
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1. report police against both company and the sales person about the money issue (not accounted for)
2. go to the showroom to make noise during week ends till the problems slove.
Cos the boss "bo-chap" (dont care) about this issue.
Debt Collector is there, U think customer dare to walk in?
2. go to the showroom to make noise during week ends till the problems slove.
Cos the boss "bo-chap" (dont care) about this issue.
Debt Collector is there, U think customer dare to walk in?
04-04-2007, 06:31 AM
#104
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Originally Posted by INXS
CoupeM, I saw u this morning... walking out from CDC..
Last edited by mandotcom; 04-04-2007 at 06:35 AM.
04-06-2007, 12:20 AM
#108
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Originally Posted by mandotcom
Glad to hear that finally someone is willing to voice out. I have my share of bad experiences from Hycars. I got my 8 from them 10 months ago and on the 2nd day I noticed that the rubber strip on the booth area is torn and a photo of it was taken. I called in to request for a replacement and they requested a for Item Number on the rubber strip. How was i suppose to know that a simple rubber strip at the booth would have a Item Number? I waited and waited, till today there is no reply from them. This is just a normal rubber strip which is easily replaced and does not cost much. It really worries me to why they are so unreluctant to replace this small part. Luckily it was just a simple rubber piece, If it was a much more expensive part, i dread to think of the outcome. I prolly wont be doing any business with Hycars in future.
Cheers.
Disgrunted and angry customer.
Cheers.
Disgrunted and angry customer.
Due to several requests from our customers who noticed your thread, we decided to response. The rubber strip was torn after delivery of vehicle, that is to say rough handling by the driver causes it. In normal circumstances, we should have replaced it out of goodwill. Unfortunately, for your case you have made a statement to our staff, threatening to publish and tarnish our reputation in the forum if we do not replace it. We Do Not give in to threat! Many members in this forum are well aware that you are a PI (DA) yourself. Though (DA) is small but still manage to sell few cars we think. Using forum as a tool to tarnish the reputation of another competitor (we don’t treat you as a threat or competitor, due to the different in size) we feel that it is a very cheap business strategy. Though you may be very small at this moment, and also have to obtain your vehicle stock through others (sometime indirectly from us and you don’t even know), we sincerely hope that you will do well in this trade and spend more time in thinking of how to grow your business in a proper way. Maybe one day, your company will have a thread where others can write about. All the best…
P.S: You may post as many as you like together with your friends/partners, we will not waste our time to reply anymore - chinese there is a saying : Real Gold not scare of Fire!!! 
Hycarz Management
Last edited by Hycarz; 04-06-2007 at 04:54 AM.
04-06-2007, 11:31 AM
#109
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aiyo,,,, they are really ****-Up PI & Management leh....
customer complian 2nd day and never respone after 10months and never admit their lousy after sales service.
Booooooooooooooooo
customer complian 2nd day and never respone after 10months and never admit their lousy after sales service.
Booooooooooooooooo
04-06-2007, 11:51 AM
#110
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some of you guys and gals think they are losers, then dun buy from them lo...
since they like to post here claiming how good they are... end up... they are as good as those losers, then too bad - the truth will unveil itself
imho
since they like to post here claiming how good they are... end up... they are as good as those losers, then too bad - the truth will unveil itself
imho
04-06-2007, 11:51 AM
#111
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Ya read how the LOSER 
reply
The rubber strip was torn after delivery of vehicle, that is to say rough handling by the driver causes it. In normal circumstances, we should have replaced it out of goodwill.
replyThe rubber strip was torn after delivery of vehicle, that is to say rough handling by the driver causes it. In normal circumstances, we should have replaced it out of goodwill.
04-06-2007, 12:19 PM
#113
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Rubber not their fault, it's QC fault.
Engine not built by them le...
you cant blame them lo... they have little knowledge on RX-8
regardless what car, aftersales should cover all these flaws, no need goodwill...
having poor aftersales or bo chap service, consumer will be the one to suffer...
1800-DONT-BUY, DONT SUFFER or 1800-BUY1-NOW, PAY MORE LATER.
Engine not built by them le...
you cant blame them lo... they have little knowledge on RX-8
regardless what car, aftersales should cover all these flaws, no need goodwill...
having poor aftersales or bo chap service, consumer will be the one to suffer...
1800-DONT-BUY, DONT SUFFER or 1800-BUY1-NOW, PAY MORE LATER.
04-06-2007, 08:19 PM
#114
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best part is they are not willing to come back to customer, not willing to "chap", not willing to admit their fault, have not replace
why they talk about goodwill??? real loser lor...
chinese "ah beng" there is a saying : cant swim tell people can swim, dun say your biniki is too to big...
why they talk about goodwill??? real loser lor...
chinese "ah beng" there is a saying : cant swim tell people can swim, dun say your biniki is too to big...
04-06-2007, 09:17 PM
#115
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Originally Posted by Hycarz
Dear disgruntled and angry customer,
Due to several requests from our customers who noticed your thread, we decided to response. The rubber strip was torn after delivery of vehicle, that is to say rough handling by the driver causes it. In normal circumstances, we should have replaced it out of goodwill. Unfortunately, for your case you have made a statement to our staff, threatening to publish and tarnish our reputation in the forum if we do not replace it. We Do Not give in to threat! Many members in this forum are well aware that you are a PI (DA) yourself. Though (DA) is small but still manage to sell few cars we think. Using forum as a tool to tarnish the reputation of another competitor (we don’t treat you as a threat or competitor, due to the different in size) we feel that it is a very cheap business strategy. Though you may be very small at this moment, and also have to obtain your vehicle stock through others (sometime indirectly from us and you don’t even know), we sincerely hope that you will do well in this trade and spend more time in thinking of how to grow your business in a proper way. Maybe one day, your company will have a thread where others can write about. All the best… P.S: You may post as many as you like together with your friends/partners, we will not waste our time to reply anymore - chinese there is a saying : Real Gold not scare of Fire!!!
Hycarz Management
Due to several requests from our customers who noticed your thread, we decided to response. The rubber strip was torn after delivery of vehicle, that is to say rough handling by the driver causes it. In normal circumstances, we should have replaced it out of goodwill. Unfortunately, for your case you have made a statement to our staff, threatening to publish and tarnish our reputation in the forum if we do not replace it. We Do Not give in to threat! Many members in this forum are well aware that you are a PI (DA) yourself. Though (DA) is small but still manage to sell few cars we think. Using forum as a tool to tarnish the reputation of another competitor (we don’t treat you as a threat or competitor, due to the different in size) we feel that it is a very cheap business strategy. Though you may be very small at this moment, and also have to obtain your vehicle stock through others (sometime indirectly from us and you don’t even know), we sincerely hope that you will do well in this trade and spend more time in thinking of how to grow your business in a proper way. Maybe one day, your company will have a thread where others can write about. All the best…
P.S: You may post as many as you like together with your friends/partners, we will not waste our time to reply anymore - chinese there is a saying : Real Gold not scare of Fire!!! Hycarz Management
Just a quick reality check. Mind sharing with us how many complaints were lodge against HyCarz with CASE in this Qtr of 2007?
Indian theres a saying: Dont always hide behind coconut tree and peek left and right and left and right.. the real danger lies in the coconuts above.
Last edited by INXS; 04-06-2007 at 09:22 PM.
04-06-2007, 09:28 PM
#116
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Unjustified Malicious Claims
Hi there,
I am new to this forum, never really bothered to post any form of comments, more of just a reader and follower of certain threads.
I am posting a reply as there's been unjust response by quite a number of you members, its obvious that quite a few of you guys here are friends of Mandotcom, d supportive of him, thats really admirable.
I too am a customer of Hycarz, had the same issue with the rubber seals and more, definitely a poor QC and crap production of Mazda. I did call back Hycarz, and they did respond by asking me to bring the car back to them to have a look and did explain to me it will take them sometime to get the necessary parts for replacement and FOC as well.
Alot of PIs have limited resources, so guess no choice but to be patient, as for Hycarz having bad customer service, well I didn't experience any but top class service in my opinion. As stated by Hycarz management, since Mandotcom has a PI himself, he should know of such limitations as well.
As for him claiming bad service, have any of you look at both sides of the story? Maybe he was just a unreasonable customer as well? Or really taking the opportunity to "bad-mouth" a competitor? No offense, but even as friends, don't support blindly.
I am new to this forum, never really bothered to post any form of comments, more of just a reader and follower of certain threads.
I am posting a reply as there's been unjust response by quite a number of you members, its obvious that quite a few of you guys here are friends of Mandotcom, d supportive of him, thats really admirable.
I too am a customer of Hycarz, had the same issue with the rubber seals and more, definitely a poor QC and crap production of Mazda. I did call back Hycarz, and they did respond by asking me to bring the car back to them to have a look and did explain to me it will take them sometime to get the necessary parts for replacement and FOC as well.
Alot of PIs have limited resources, so guess no choice but to be patient, as for Hycarz having bad customer service, well I didn't experience any but top class service in my opinion. As stated by Hycarz management, since Mandotcom has a PI himself, he should know of such limitations as well.
As for him claiming bad service, have any of you look at both sides of the story? Maybe he was just a unreasonable customer as well? Or really taking the opportunity to "bad-mouth" a competitor? No offense, but even as friends, don't support blindly.
04-06-2007, 09:49 PM
#117
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True to an extent ... A quick check with the complaint department might shed some light on their sales and aftersales service?
ManDotCum's standpoint comes from a customer's perspective. If i may interpret correctly, its whoever that 'entertained' him that got him worked up, not targetting directly at the PI per say... but, these personnel DO act as a frontline for whom they work for.
ManDotCum's standpoint comes from a customer's perspective. If i may interpret correctly, its whoever that 'entertained' him that got him worked up, not targetting directly at the PI per say... but, these personnel DO act as a frontline for whom they work for.
04-06-2007, 10:21 PM
#119
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Dearest HyCarz Mgt, their friend & ALL the fellow Memebers here,
At the point of purchase, I am your customer.
After 10mon of happy driving of my car I am still the HY Carz Customer.
I will not say competitor, I will put it "in the same trade or industries. In my trade of other business. I still talk and trade with my friend who in their same trade.
Then why are you worry now? Should should be serving your customer better then.
I think the point is your goodwill. But there in nothing after complained and complained.
There is no point talking. I just asking a simple RUBBER (not the pack of 3) (but 12 hahahaha) replacement after the 10months of waiting THAT IS ALL.
BUT till date.there is no answer...
Cheers!
MDC
At the point of purchase, I am your customer.
After 10mon of happy driving of my car I am still the HY Carz Customer.
I will not say competitor, I will put it "in the same trade or industries. In my trade of other business. I still talk and trade with my friend who in their same trade.
Then why are you worry now? Should should be serving your customer better then.
I think the point is your goodwill. But there in nothing after complained and complained.
There is no point talking. I just asking a simple RUBBER (not the pack of 3) (but 12 hahahaha) replacement after the 10months of waiting THAT IS ALL.
BUT till date.there is no answer...
Cheers!
MDC
Last edited by mandotcom; 04-06-2007 at 10:23 PM.
04-07-2007, 01:56 AM
#121
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Originally Posted by RotaryMadness
Hi there,
I am new to this forum, never really bothered to post any form of comments, more of just a reader and follower of certain threads.
I am posting a reply as there's been unjust response by quite a number of you members, its obvious that quite a few of you guys here are friends of Mandotcom, d supportive of him, thats really admirable.
I too am a customer of Hycarz, had the same issue with the rubber seals and more, definitely a poor QC and crap production of Mazda. I did call back Hycarz, and they did respond by asking me to bring the car back to them to have a look and did explain to me it will take them sometime to get the necessary parts for replacement and FOC as well.
Alot of PIs have limited resources, so guess no choice but to be patient, as for Hycarz having bad customer service, well I didn't experience any but top class service in my opinion. As stated by Hycarz management, since Mandotcom has a PI himself, he should know of such limitations as well.
As for him claiming bad service, have any of you look at both sides of the story? Maybe he was just a unreasonable customer as well? Or really taking the opportunity to "bad-mouth" a competitor? No offense, but even as friends, don't support blindly.
I am new to this forum, never really bothered to post any form of comments, more of just a reader and follower of certain threads.
I am posting a reply as there's been unjust response by quite a number of you members, its obvious that quite a few of you guys here are friends of Mandotcom, d supportive of him, thats really admirable.
I too am a customer of Hycarz, had the same issue with the rubber seals and more, definitely a poor QC and crap production of Mazda. I did call back Hycarz, and they did respond by asking me to bring the car back to them to have a look and did explain to me it will take them sometime to get the necessary parts for replacement and FOC as well.
Alot of PIs have limited resources, so guess no choice but to be patient, as for Hycarz having bad customer service, well I didn't experience any but top class service in my opinion. As stated by Hycarz management, since Mandotcom has a PI himself, he should know of such limitations as well.
As for him claiming bad service, have any of you look at both sides of the story? Maybe he was just a unreasonable customer as well? Or really taking the opportunity to "bad-mouth" a competitor? No offense, but even as friends, don't support blindly.
What you are doing is childish. Grow up man...dun be like that SYT from WOW.
04-07-2007, 03:57 AM
#123
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Originally Posted by INXS
Indian theres a saying: Dont always hide behind coconut tree and peek left and right and left and right.. the real danger lies in the coconuts above.
04-07-2007, 03:58 AM
#124
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I bought my car from HYcarz everything was fine and the aftersale was okie. they delivered the car in 8 weeks as promised n everything was there as promise. and i did called them up regarding servicing and some other stuff. they were helpful to me though the SE(F4) no longer works there.
during CNY,my fren down to make some enquiries on rx8 cos he was also interested in getting an 8. the SE told us that the delivery time is about 3mths or more. maybe we were jus llucky that the SE did not try to con us.
I think msot PI will have some problem or another with delivery or other aftersale issue. and those who wanan buy jus be more careful.
Please note: even if the SE sign on the paper with black and white that you can get the car in 8 weeks and after 8 week the car doesn come. YOU CANT REALLY DO MUCH. Unless you have loads of money. you engage a lawyer and sue the company. but in the end u still wste your time and you still dont get your car.
jus my 2c worth. (by the way i got nothing to do with Hycarz and aint getting any benefit out of them. Those who know me...I'm jus an ordinary ah beng
during CNY,my fren down to make some enquiries on rx8 cos he was also interested in getting an 8. the SE told us that the delivery time is about 3mths or more. maybe we were jus llucky that the SE did not try to con us.
I think msot PI will have some problem or another with delivery or other aftersale issue. and those who wanan buy jus be more careful.
Please note: even if the SE sign on the paper with black and white that you can get the car in 8 weeks and after 8 week the car doesn come. YOU CANT REALLY DO MUCH. Unless you have loads of money. you engage a lawyer and sue the company. but in the end u still wste your time and you still dont get your car.
jus my 2c worth. (by the way i got nothing to do with Hycarz and aint getting any benefit out of them. Those who know me...I'm jus an ordinary ah beng