AMG

Haven't posted on here for a while because of a difference of opinions, however I feel compelled to make this post to warn others of the dangers of bore water. We went away on the weekend staying at a bed and breakfast In Lyndoch at South Australias Barossa Valley. Early Sunday morning the owners of the cottages decided to water the lawn with bore water, however my car was in the firing line. When I noticed it the left side, boot and bonnet was smeared with dirt and the left front rotor was covered with corrosion. we cleaned it later that day at the first car wash we could find, in fact i cleaned it twice. I have enclosed pictures of the clean duco.


Apparently bore water is very corrosive and when it dries on the cars duco it's end result is similar to long standing bird droppings. The car has barely done over 8000km and now looks like ****. We have been told to expect a full respray.


The vendors offered little sympathy with a reply to my comment that it would be respectful that they warn of unsealed roads and sprinklers hitting cars in the parking spot

AMG

more pics

AMG

thanks Kal, thus part of the pdf was easy reading
I'll be lodging it with my insurance, I've been told a full respray will cost about $7-8k. My ins co can sort it out with the vendors.

The car is now an embarrasment to drive.

Gibbo

That is not good, however I would be consulting your insurance company and inform them of the situation and let them know you will be making a claim. I am sure that they will persue the Bed and Breakfast for damages.

You can identify the people that caused the damage, whether it was intentional or not is irrelavent, that is why you have insurance, let them take up the plight on your behalf.

Hope it all works out.

Cheers,

Gibbo.

Gibbo

Damn...I wish I could type quicker...then my reply would not have looked like I just copied you...

Anyhow...great minds etc etc.

AMG

Gibbo, I already have filled in the paper work for the insurance claim. They are better equipped and staffed for such a claim than I. I went home lunch time and looked at the car and it certainly stirs some emotions to see the effects of someones negligence.

I just hope that the new paint job will be as good as factory.

At this stage I do not want to publically identify the establishment, though I am tempted.

Revolver

Welcome back AMG. Hopefully said difference of opinions can remain bygones. Life's too short.

Thanks for the heads up on the bore water issue. I had no idea it could be so corrosive. Sorry to hear you had to find out the hard way.

Your insurer will almost certainly pursue the operators of the B&B for the cost of making good the damage. As you say, their negligence is pretty clear. Some insurers are prepared to claim your excess when they do so, so you're not left out of pocket at all, so this is worth asking about.

Hope it's made right for you ASAP.

thisllub

Bore water is probably the best water available in S.A.

I use bore water for almost everything and it is a little acidic but I have had mine tested and it is drinkable.

Sounds like an unlucky accident.
Hopefully they are covered by public liability and have demurrage insurance.

Rotor Convert

So sorry to see the damage done to the car...made worse by the lack of apparent understanding of the accomodation owner. What a cheek hey! Bet you won't be recommending them to your friends!

On the bright side, any little stone chips will now all be gone! For interest I took my car to Alpine crash who were recommended to me by Paradise Mazda. They did a great job, looked after the car and had it finished when they told me it would be finished. Their workshop was spotless and their customer service was excellent.

Good luck hope it all goes well.

Welcome back too by the way!

EZZY

that sux... im sure the options/advices has all been mentioned, so i wont repeat them again.
hope you get fixed soon.

btw, welcome back, this place has changed abit since you last visited.

AMG

Thnx Ezzy and RC.

I'll be taking the care to Edwardstown Motor Bodies, the Porsche approved repairer. Their paint shop is highly regarded.

RC, with regards to paint chips, the car had none, the car was in the first shipment, only a tad over 8000kms done, the paint was immaculate. I just hope that the new paint will be to factory standard or better.

another excerpt from the vendors reply
at least they admit they use bore water. A google reveals that bore water is NOT recommended for washing cars. Lets see them get out of that one when contacted by my insurers.

AMG

is that because of my absence?

By the way, does anyone know which brand paint mazda uses?

Detrich

holy crap- that's so unfair and am so sorry to hear about it. i hope u get it fixed soon.

i can totally relate, because i've had a similar damage from using mr. clean autodry car wash system on my car for about a year or so... it initially works great and spotless- which is why i continued using it. but, apparently over time leaves chemical residue & spots that build up gradually and don't come out. i've had to change most of my glass & also polish the car every month to gradually remove the spots. it's been a nightmare to say the least. but, i'm finally making some progress and getting some results.

have u tried having a detail shop polish out the spots with an orbital or is it just going to be a complete re-paint and replacing the glass altogether? either way hope u get it taken care of soon.

EZZY

def. yes and some other contributing factors

not sure, but popular brands will do the job, so long as the paint code is correct and the paint system has been updated with the correct software and most importantly, the spray painter isnt blind and know what he/she is doing.
are you going to get a full respray done in the same colour?

AMG

the paint shop looked at it today and tried to removed the damage from a section of paint with only a slight improvement. Their comment " it's bad"

The salts on the glass and rims can be scraped off, but the paint has been etched.

The damage is not just on the exterior of the car but has also extended to the painted inner areas of the boot doors and where the scuff plates go.

The owners of the B&B may be scoffing at it now, but their insurance company wont be too happy with their obvious disregard for the property of their guests.

AMG

yep, I want to make sure the paint matches the VIN etc.

The question regarding the brand of paint relates to my desire to do some research on the effects of bore water on the paint surface.

Rotor Convert

Hope it all gets sorted. It's timely advice though. Never really thought of bore water being an issue although when it's used on gardens it does kill plants and make concrete go orange......

I would say the B&B owners are environmental vandals anyways using artesian water during a drought.....it has to come from somewhere...I hate these sort of people...I'm an arid gardener myself and a passionate one and I have a thriving garden! Yes I know a bit OT.

Anyway goodluck and keep us posted.

takahashi

What did I miss?

Welcome back Dr. Arthur!

**** that it happens......

Excuse my ignorance, why does bore water corrosive and what does it used for?
Hang on... I just read Kall's link :oops:

thisllub

If your car was parked in a designated area they will almost certainly be found liable and their PL insurance will cover the damage.

Bore water might be nasty in some places -like Adelaide but every variety of bottled spring water is just bore water that has been extracted from a quality source.

Detrich

amg> one other thing. when the body shop scrapes your windows, make sure you watch them and make sure they do it carefully. the glass on our cars is very soft, and, if they do it too hard or with anything too sharp (like a razor) there will very likely be scratches. (tho- u might not be able to see them unless u put the car in direct sunlight at just the right angle.) i've had to change my windows due to something like this as well. so, just thought i'd remind u.

AMG

Detrich, thanks for the advice. Because it's going to be done through my insurance, if there are any slight scratches I will have the windows replaced.

The cra was parked in the designated area. The owners scoffed at my damage with little consideration. I prepared an email for them last night scathing of their response and lack of regard of their responsibilities. However I decided not to build my self up too much and deleted it. Insurance companies are better suited to handle these situations.

Should I repaint it orange?

lone_wolf025

That's bad man. Hope the insurance company nails them hard. About the only thing I can add is that unfortunately your car's paint will never be the same again even after a respray. Problem is that no matter how good the shop you will NEVER get a paint as perfect as from the factory. Though chances are you'll never really notice it unless you go over every (and I do mean every) inch with a very fine eye and even then you'll have to know what you're looking for.

takahashi

lone_wolf:

There are some very good painters in Australia. I used to be as skeptical as you. I have seen it first hand and I am convinced. One I found recently in Melbourne. It ain't cheap, the whole car cost $8000+, but boy the paint is thick is sooooo even.

For the people who cares, it was an unknown sports car (GTV) with a rover engine at theMeridian Motor Sport. I am sure they will point you to the person/people involved.

Revolver

Good thinking.

Your insurer would probably prefer you have no contact, lest you make a factual admission or some other slip. Indeed, some policies specifically require the insured to clear any communications through the insurer.

Best thing to do is provide the insurer with all relevant details and let them get on with it.