TT2RX8

Sorry for the "cross post", but I know that many canadian owners read this forum and not the "local Canadian forum"

A Mazda Canada representative, after checking with his boss, called me back to informe me that so far, no decision has been made for canadian customers.

The decision made in the States doesn't apply to canadian customers... so far!

If, they eventually decide something, we will be contacted via 1st class mail.

I think, my canadian friends, that we need to get together and call Mazda Canada and ask "at least" the same things that US customers will get.

rick-RX8

Hello TT2RX8 ,

My first post here (got a red GS 6MT since 4 weeks now).

I think they will have no choice to give us the same deal cause we have exactly the same ECU restriction on the engine.

Eric

rick-RX8

http://www.rx8forum.com/showthread.p...787#post104787

I think Canada is also include....

Wing

So yes, our HP is lower, but that doesn't mean we will get compensation. I'll hold out on expecting until someone gets official word in letter form.

TT2RX8

Not sure Rick... the letter is sign by the president of Mazda USA and customer service # is for the U.S.

Mazda's Canada president is Mr Benchimol, and canadian customer service is 1-800-263-4680...

I think "we" canadian shouldn't expect that Mazda Canada will apply the same policy as Mazda USA. Call customer service and let them know that you want at least the same solution.

rick-RX8

sure i'll do it....

Wing

Me too, I'll call today or tomorrow.

Ike

Mazda probably just figured sinec you're Canadians and so nice and all that you wouldn't mind if you didn't get the same offer :p

Bulldog6670

Here's a question. Should we all be calling Mazda Canada, or have one person calling on behalf of the RX-8 Forum for us. I know Mazda executives read these posts, so they should know what our concerns are.

f1michel

i'm calling 1st thing tomorrow. Plus i'll show up at my dealer with the letter the Americans got and also show the letter about the nice book i should be recieving :-)

canzoomer

I called Mazda Canada on this last Friday.
I got a call back this morning from them
They are offering us what at first glance is the "same deal":
"Free Service for warranty life"
"$500 back"

Then I thought about it for a second and realized we are getting screwed!

In Canada the warranty is 36 months, and in the US it is 48 months! So we get 1/4 less maintenance.

The exchange rate between Canadian and US dollars is 1 USD to 1.4 CAD.
So the $500 US would be equivalent to $700 Canadian.
We are getting shorted $200!

I do not intend to accept their offer.
I will be fighting for them to fix the car.

Buy-back is also not an option, as I sold my previous car to buy my RX-8.

Icemastr

Oh wah you miss out on 4 free oil changes.

canzoomer

True. The "free service" is almost worthless anyway.

At least when Mazda paid off the Miata owners for this exact same thing 2 years ago they gave them $1,500 back.

The offer from Mazda Canada is an insult.

BillK

Yeah, there's nothing as insulting as the offer of a full refund regardless of how many miles you've put on the car.

I'm serious, if you're really as insulted as you infer and if it's really that big a deal to you and if Mazda really can't be trusted as you say, you'd best take the buyback option and get all your money back and buy something somewhere else

I hear a G35 calling your name...

rick-RX8

Got the confirmation this morning from Mazda Canada

http://www.rx8forum.com/showthread.php?s=&threadid=9630

canzoomer

So apparently you think Mazda Canada's responses on all of this are OK.
That begs the question:
Are you reading and posting on the topic just to torment those who are not as happy as you?

BillK

Just trying to inject a little reality. If the ice cream vendor only has vanilla and chocolate, no matter how much you complain you're not going to get strawberry.

Mazda's given you two choices, the refund or the credit + maintenance. I can understand where the second option may not be deemed sufficient, and that's fine. However, the option of a full refund can't be considered unfair, being screwed or anything else. You're being offered the opportunity to be made whole and to get up from the table and go somewhere else, and you just can't get any fairer than that if you're unhappy with the performance of a given product.

f1michel

Hey Rick-rx-8, where are you located in Laval? are the only 2 cars on the north side? I haven't seen one on the streets so far.

I think you cannot have a better offer than "money back no questions ask. " The 500$ and free service isn't much but it's still a bonus 'cause i love the car.

canzoomer

Huh?
If I pay the ice cream vendor a dollar for a 2 scoopy cone and he gives me a one scoop, then I simply say "hey buddy, give me the other scoop"

Mazda have said:
"We are out of ice cream. If you like you can lick the cone once, then give it back, or we can give you back a nickle and another napkin"

What if I already sold my previous car to buy this one?
Now what? I sold an 18 month old car to buy my RX-8.
I am sure you can imagine what kind of beating I took on that transaction. I can't buy it back from the guy, you know?

The closest thing I can find to this car inperformance and price is the Q35C, and it is $5G more.

And it is not a "sports car" by most people's definition.

The only choice I have now is to upgrade to the 350Z at an extra $10G, or downgrade to a Miata or ??

f1michel

Or....

keep the great car you have and buy 500$ worth of things you like !

rick-RX8

hello f1michel,

i'm from Ste-Rose (Laval)
I haven't seen one on the streets so far too!

At this point, I really don't know what i'm gonna do with the car.

elmer

Upgrade to the Z. The money you save on gas will compensate for the price difference. I got my Z for $42k plus tax, not that much more than what Mazda is charging for the 225hp RX-8.

Elmer.

BillK

At the risk of making the metaphor increasingly tedious, it's actually a case of the vendor saying "go ahead and eat that scoop and I'll give you a full refund of your purchase price for the inconvenience."If you took a beating on the transaction that's nobody's fault but your own. Fact is, unless you were being completely incompetent as a buyer, you got somewhere around market value for your car. That money was used to reduce the end price for the car. Thus by getting a full refund of the purchase price you get what you paid for the car + what your used car was worth in cash.This is all your problem. The car is what it always was. It is a sports car in most people's opinion. Powerful, good handling, excellent brakes, faster to 60 than most other cars on the market.

Who's holding a gun to your head saying you have to buy a 350Z or a Miata? Buy a Toyota Echo. Buy a Hummer H2. Buy whatever you like. If you want a sports car, buy an S2000. Buy a Porsche Boxster. Buy an EVO or WRX. It's all your perceptions of value, what you want from a car, etc.

So I appreciate your frustration, I really do, but holding out for Mazda to "fix the problem" is a pipe dream at best. If it really bothers you, you have no choice but to take the refund and end up no worse off before you walked through your dealer's door...

N1-R

i think i might do the 350z route as well ...... i'm truly not happy about the downgraded power rating of the 8..... but still deciding.

TT2RX8

I think we should all realise one thing... the offer made by Mazda seems interesting if it is to compensate for the missing "9 hp" (I'm talking about the buyback... the 500$ + 6 oil change and 4 plugs doesn't worth must imho)

But the problem is that most of us "feel" that the car is missing a lot more; dyno results show that, my "butt dyno" tells me that it might be around 210 or 215 hp, real life performance by other etc.

Last night on Motor Week, they test drove the Chrysler CrossFire... 215 hp, 229 torque... 0-60 in 6.3, 1/4 - 14.7 at 97mph... seems pretty close and even better than what we've seen so far "in real life" with the production RX-8. So it's not only 9 hp.

What I'm afraid of is that next year Mazda fix the problem (turbo, compressor, ecu) and "me", well, get stuck with a cripple car.

I love the smoothnest of the car, the look, the feeling of driving it... but I hate the 18L/100km when I drive the car the way it should be driven... and still not getting the accelaration I should get , being afraid to be "overdriven" by a Toyota Camry, knowing the resale value with take a hit.

Sorry Mazda, but I'll take your offer, buy me back; 210Hp for 18L/100km... that's not enough hp for too must fuel. Who knows, maybe next year, if you, Mazda, fix the "bugs", I get another one.