Sorry for the "cross post", but I know that many canadian owners read this forum and not the "local Canadian forum"

A Mazda Canada representative, after checking with his boss, called me back to informe me that so far, no decision has been made for canadian customers.

The decision made in the States doesn't apply to canadian customers... so far!

If, they eventually decide something, we will be contacted via 1st class mail.

I think, my canadian friends, that we need to get together and call Mazda Canada and ask "at least" the same things that US customers will get.

Hello TT2RX8 ,

My first post here (got a red GS 6MT since 4 weeks now).

I think they will have no choice to give us the same deal cause we have exactly the same ECU restriction on the engine.

Eric

http://www.rx8forum.com/showthread.php?s=&postid=104787#post104787

I think Canada is also include....

So yes, our HP is lower, but that doesn't mean we will get compensation. I'll hold out on expecting until someone gets official word in letter form.

Not sure Rick... the letter is sign by the president of Mazda USA and customer service # is for the U.S.

Mazda's Canada president is Mr Benchimol, and canadian customer service is 1-800-263-4680...

I think "we" canadian shouldn't expect that Mazda Canada will apply the same policy as Mazda USA. Call customer service and let them know that you want at least the same solution.

sure i'll do it....

Me too, I'll call today or tomorrow.

Mazda probably just figured sinec you're Canadians and so nice and all that you wouldn't mind if you didn't get the same offer :p

Originally posted by Wing
Me too, I'll call today or tomorrow.

Here's a question. Should we all be calling Mazda Canada, or have one person calling on behalf of the RX-8 Forum for us. I know Mazda executives read these posts, so they should know what our concerns are.

i'm calling 1st thing tomorrow. Plus i'll show up at my dealer with the letter the Americans got and also show the letter about the nice book i should be recieving :-)

I called Mazda Canada on this last Friday.
I got a call back this morning from them
They are offering us what at first glance is the "same deal":
"Free Service for warranty life"
"$500 back"

Then I thought about it for a second and realized we are getting screwed!

In Canada the warranty is 36 months, and in the US it is 48 months! So we get 1/4 less maintenance.

The exchange rate between Canadian and US dollars is 1 USD to 1.4 CAD.
So the $500 US would be equivalent to $700 Canadian.
We are getting shorted $200!

I do not intend to accept their offer.
I will be fighting for them to fix the car.

Buy-back is also not an option, as I sold my previous car to buy my RX-8.

Oh wah you miss out on 4 free oil changes.

Originally posted by Icemastr
Oh wah you miss out on 4 free oil changes.

True. The "free service" is almost worthless anyway.

At least when Mazda paid off the Miata owners for this exact same thing 2 years ago they gave them $1,500 back.

The offer from Mazda Canada is an insult.

Originally posted by canzoomer
The offer from Mazda Canada is an insult. Yeah, there's nothing as insulting as the offer of a full refund regardless of how many miles you've put on the car.

I'm serious, if you're really as insulted as you infer and if it's really that big a deal to you and if Mazda really can't be trusted as you say, you'd best take the buyback option and get all your money back and buy something somewhere else

I hear a G35 calling your name...

Got the confirmation this morning from Mazda Canada

http://www.rx8forum.com/showthread.php?s=&threadid=9630

Originally posted by BillK
Yeah, there's nothing as insulting as the offer of a full refund regardless of how many miles you've put on the car.

I'm serious, if you're really as insulted as you infer and if it's really that big a deal to you and if Mazda really can't be trusted as you say, you'd best take the buyback option and get all your money back and buy something somewhere else

I hear a G35 calling your name...

So apparently you think Mazda Canada's responses on all of this are OK.
That begs the question:
Are you reading and posting on the topic just to torment those who are not as happy as you?

Originally posted by canzoomer
So apparently you think Mazda Canada's responses on all of this are OK.
That begs the question:
Are you reading and posting on the topic just to torment those who are not as happy as you? Just trying to inject a little reality. If the ice cream vendor only has vanilla and chocolate, no matter how much you complain you're not going to get strawberry.

Mazda's given you two choices, the refund or the credit + maintenance. I can understand where the second option may not be deemed sufficient, and that's fine. However, the option of a full refund can't be considered unfair, being screwed or anything else. You're being offered the opportunity to be made whole and to get up from the table and go somewhere else, and you just can't get any fairer than that if you're unhappy with the performance of a given product.

Hey Rick-rx-8, where are you located in Laval? are the only 2 cars on the north side? I haven't seen one on the streets so far.

I think you cannot have a better offer than "money back no questions ask. " The 500$ and free service isn't much but it's still a bonus 'cause i love the car.

Originally posted by BillK
Just trying to inject a little reality. If the ice cream vendor only has vanilla and chocolate, no matter how much you complain you're not going to get strawberry.
Huh?
If I pay the ice cream vendor a dollar for a 2 scoopy cone and he gives me a one scoop, then I simply say "hey buddy, give me the other scoop"

Mazda have said:
"We are out of ice cream. If you like you can lick the cone once, then give it back, or we can give you back a nickle and another napkin"

Mazda's given you two choices, the refund or the credit + maintenance. I can understand where the second option may not be deemed sufficient, and that's fine. However, the option of a full refund can't be considered unfair, being screwed or anything else.
You're being offered the opportunity to be made whole and to get up from the table and go somewhere else, and you just can't get any fairer than that if you're unhappy with the performance of a given product.
What if I already sold my previous car to buy this one?
Now what? I sold an 18 month old car to buy my RX-8.
I am sure you can imagine what kind of beating I took on that transaction. I can't buy it back from the guy, you know?

The closest thing I can find to this car inperformance and price is the Q35C, and it is $5G more.

And it is not a "sports car" by most people's definition.

The only choice I have now is to upgrade to the 350Z at an extra $10G, or downgrade to a Miata or ??

Or....

keep the great car you have and buy 500$ worth of things you like !

hello f1michel,

i'm from Ste-Rose (Laval)
I haven't seen one on the streets so far too!

At this point, I really don't know what i'm gonna do with the car.

The only choice I have now is to upgrade to the 350Z at an extra $10G, or downgrade to a Miata or ??

Upgrade to the Z. The money you save on gas will compensate for the price difference. I got my Z for $42k plus tax, not that much more than what Mazda is charging for the 225hp RX-8.

Elmer.

Originally posted by canzoomer

Huh?
If I pay the ice cream vendor a dollar for a 2 scoopy cone and he gives me a one scoop, then I simply say "hey buddy, give me the other scoop"

Mazda have said:
"We are out of ice cream. If you like you can lick the cone once, then give it back, or we can give you back a nickle and another napkin"At the risk of making the metaphor increasingly tedious, it's actually a case of the vendor saying "go ahead and eat that scoop and I'll give you a full refund of your purchase price for the inconvenience."What if I already sold my previous car to buy this one?
Now what? I sold an 18 month old car to buy my RX-8.
I am sure you can imagine what kind of beating I took on that transaction. I can't buy it back from the guy, you know?If you took a beating on the transaction that's nobody's fault but your own. Fact is, unless you were being completely incompetent as a buyer, you got somewhere around market value for your car. That money was used to reduce the end price for the car. Thus by getting a full refund of the purchase price you get what you paid for the car + what your used car was worth in cash.The closest thing I can find to this car inperformance and price is the Q35C, and it is $5G more.

And it is not a "sports car" by most people's definition.

The only choice I have now is to upgrade to the 350Z at an extra $10G, or downgrade to a Miata or ?? This is all your problem. The car is what it always was. It is a sports car in most people's opinion. Powerful, good handling, excellent brakes, faster to 60 than most other cars on the market.

Who's holding a gun to your head saying you have to buy a 350Z or a Miata? Buy a Toyota Echo. Buy a Hummer H2. Buy whatever you like. If you want a sports car, buy an S2000. Buy a Porsche Boxster. Buy an EVO or WRX. It's all your perceptions of value, what you want from a car, etc.

So I appreciate your frustration, I really do, but holding out for Mazda to "fix the problem" is a pipe dream at best. If it really bothers you, you have no choice but to take the refund and end up no worse off before you walked through your dealer's door...

i think i might do the 350z route as well ...... i'm truly not happy about the downgraded power rating of the 8..... but still deciding.

I think we should all realise one thing... the offer made by Mazda seems interesting if it is to compensate for the missing "9 hp" (I'm talking about the buyback... the 500$ + 6 oil change and 4 plugs doesn't worth must imho)

But the problem is that most of us "feel" that the car is missing a lot more; dyno results show that, my "butt dyno" tells me that it might be around 210 or 215 hp, real life performance by other etc.

Last night on Motor Week, they test drove the Chrysler CrossFire... 215 hp, 229 torque... 0-60 in 6.3, 1/4 - 14.7 at 97mph... seems pretty close and even better than what we've seen so far "in real life" with the production RX-8. So it's not only 9 hp.

What I'm afraid of is that next year Mazda fix the problem (turbo, compressor, ecu) and "me", well, get stuck with a cripple car.

I love the smoothnest of the car, the look, the feeling of driving it... but I hate the 18L/100km when I drive the car the way it should be driven... and still not getting the accelaration I should get , being afraid to be "overdriven" by a Toyota Camry, knowing the resale value with take a hit.

Sorry Mazda, but I'll take your offer, buy me back; 210Hp for 18L/100km... that's not enough hp for too must fuel. Who knows, maybe next year, if you, Mazda, fix the "bugs", I get another one.

Here's where I stand.

I bought the GS, as I know f1michel did.

Ok so that was $37 before tax etc.

Now, let's be realistic, that was my MAX, $34 was my max but I stretched it to $37.

The 350z is nice, totally impractical, and base price is $45,400! That's 8K BEFORE tax.

The G35c well if you think it's not much more keep dreaming, the price is $51K!

The S2000, $49K!

There is NOTHING, NADA, ZIP that will compete with this car as a "sports" car for $36.

I secong that my dear Wing, 37,900 was my max of the max and i even turned down the GT because of that. (and i'm a freak for gadgets.)

This car is great fun to drive and great value i think, 247,238 or even 225 HP !

Originally posted by TT2RX8
What I'm afraid of is that next year Mazda fix the problem (turbo, compressor, ecu) and "me", well, get stuck with a cripple car.

I love the smoothnest of the car, the look, the feeling of driving it... but I hate the 18L/100km when I drive the car the way it should be driven.

If it's an ECU issue - they won't change the ECU, just 'flash' the current one (not even a chip change). That same fix would be available to us. They won't turbo or SC the car.

Mileage - I did my 2 week, 6400 km road trip - car was cruised fast or driven hard, average for the trip was 11.8L/100km, or about 24 MPG (Imperial). Not great, but not bad.

Regards,
Gordon

11.8 is what i got on my last tank, 375 km of highway and 100 of traffic. i'll take that as an average for the year .

After all that mileage... still love the car? keeping it? returning it and buying another one right away? (with that kind of distance one it might be a good deal... i'm thinking about it ...4300km so far )

Originally posted by BillK
At the risk of making the metaphor increasingly tedious, it's actually a case of the vendor saying "go ahead and eat that scoop and I'll give you a full refund of your purchase price for the inconvenience."

Wrong. One month out of the life of the car is NOT a scoop, it is a lick.

If you took a beating on the transaction that's nobody's fault but your own. Fact is, unless you were being completely incompetent as a buyer, you got somewhere around market value for your car.

I did get market value. Market value on an 18 month old car is a lot less than the original purchase price. As I am sure you are aware, and are simply conveniently ignoring, the depreciation on a new car is the greatest in the first year.

This is all your problem. The car is what it always was. It is a sports car in most people's opinion. Powerful, good handling, excellent brakes, faster to 60 than most other cars on the market.

It is all of our problem. RX-8 owners all share in the problem that we were shorted in value by Mazda. Consumers share in the problem due to the fact that once again it has been shown that suppliers of goods can readily short us on goods and get away with it far too easily. This is no different than a butcher putting his thumb on the scales.

So I appreciate your frustration, I really do, but holding out for Mazda to "fix the problem" is a pipe dream at best. If it really bothers you, you have no choice but to take the refund and end up no worse off before you walked through your dealer's door...

I understand that you are willing to forgive them. It is not easy to admit to oneself that you have just been beaten up by a bully.
Giving the car back is about the equivalent of moving to a new address to avoid the bully.

But for goodness sake, when someone else tries to fight back and stop the bully, don't take sides WITH the bully!

Originally posted by f1michel
After all that mileage... still love the car? keeping it? returning it and buying another one right away? (with that kind of distance one it might be a good deal... i'm thinking about it ...4300km so far )

Definitely still love the car! In fact, more than ever. Despite the paper or dyno numbers, it's got plenty of power for me. If there's a reflash of the ECU to fix the issue, that would be great, but I'm not going to be considering a K&N intake or anything to find more power. The handling balance is great, and it's very comfortable while being a real blast to drive, short or long distances.

IF supply in Canada was like in the US, then I'd maybe consider possibly returning my RX-8 and buying a new zero miles RX-8 - even then, I don't think that is acting in good faith. Even though it's entirely possible for people to do that, it's not the intent of the buyback offer. The other problem is that supply in Canada is so limited that there's not much chance I'd find the same car (TiGray GT 6 spd) available around the time when I'd need it (ie end of September)... it was hard enough to get this one in the first place! :p

As it is, I doubt my car will have 20K km on it by next July - our miles are shared by 3 cars, so none of them tend to run up high miles (aside from road trips). Might as well keep this one!!

Regards,
Gordon

Very good point indeed. I'm inclined to keep mine as it is because like you said we don't get that many (700?) per year here.

Still love mine at 4300 km.

got 3 (very small ) paint chip on the front last sunday... wanted to kill the driver who was pulling a trailer full of dust and small rocks

Originally posted by canzoomer
I understand that you are willing to forgive them. It is not easy to admit to oneself that you have just been beaten up by a bully.
Giving the car back is about the equivalent of moving to a new address to avoid the bully.

But for goodness sake, when someone else tries to fight back and stop the bully, don't take sides WITH the bully! If you want to view it and fight it in those terms, feel free.

I look at the entire situation as a product purchase, nothing more. If I bought a watch with a stopwatch function and I later found out the stopwatch wasn't accurate, and thus the company was offering me a full refund if I was unhappy, that would be fine with me. I wouldn't regard the company as a "bully" or anything else; they admitted a feature wasn't what it should be and offered me all my money back.

In my book you can't do better than to say "it's not what we said it would be, if you don't like it here's your money back."