bought my car from signature in richmond and have gotten nothing but the run around from those guys and i paid sticker...it was like it was the first car they ever sold...wont get into the rest...save time and money and go somewhere else

I didnt buy from them, but all my servicing has been through them, and have gotten excellent dervice on that part anyways, might be the salesman, but who knows.

dont let them put a buffer to your car they stripped the paint off of the front bumper and had to replace the whole bumper

/signed

signature mazda is horrendous, if your dealing with mazda goto one of the other ones in town. I take my car and truck to Morrey personally, but any would be better than signature.

Signature Mazda sucks - mostly the Sales Department, but Service Department blows as well - but not as much!

sales at signature sucks...the sales people are misinformed and well, seedy to say the least...

the service however, i find pretty good, they had fixed everything on my GF miata and did a lot of stuff they didn't have to for free...

can someone explain why they dont think the service is good?

metro town mazda guy is nuts frank i think is his name...
and wow where did all these owners of 8s come from :D

come to out meets!

I think most of them are newer owners, which is good, means we are slowly growing, but I have had nothing but good, prompt service everytime I have taken my car in to Signature. Too many sales people dont know what it is they are selling, they just try to sell it. But service people are paid to take care and fix cars, not to get them sold, but to satisfy the customers by making the car work, and the faster and better they so thier work, the more they can do, and the more likely you will go back there. If you run into bad service somewhere, then it is common for a customer to go to another place for business, always test the market for where is best for you.

Well this is just how things go...

everyone has different experiences ....

i have excellent service at Signature Mazda and i am satisfied by their work..... but other people might have had a bad experience with them....


my advice is just... goto the dealership that you feel comfortable going to..... a place where you had a bad experience with might be good for someone else..... or vice versa a place you had good experiences with might be bad for someone else...

If you feel Signature Mazda hasnt served you right then my onyl advice is to goto another one that you feel treats you right :)

Metrotown mazda seems to be servicing 8's alot. Everytime I drive by, there's always at least 1 in the service bay.

And Frank knows his stuff.

Originally posted by Enzolor
Metrotown mazda seems to be servicing 8's alot. Everytime I drive by, there's always at least 1 in the service bay.

And Frank knows his stuff.

haha yah man frank is the man!!! he gievs me good deals!

Did Signature promise you guys a new set of tires for free (when they wear out) if you have all the recommend service done with them?

Did Signature promise you guys a new set of tires (when they wear out) if you have all the recommend service done with them?

yes they did

They didn't put anything in writing and I wonder if it is a sales scam. I figure a set of four new tires is worth $1,200.

You were supposed to sign the "tires for life" program sheet when you purchased your car.

I guess Dannybeach is right, they suck. I was told about the program but never passed on a sheet to sign.

Originally posted by CReid
I guess Dannybeach is right, they suck. I was told about the program but never passed on a sheet to sign.

you probably signed it and didnt remember....
there is no way in hell that they forgot to do that because it is part of what they are supposed to do in the Business manager's office when you were finalizing your car's deal..

If for some reasons from Mars that they forgot to do that just go back to the dealer and tell them about it and sign one..

Nope, no paperwork and I don't sign anything without keeping a copy. I had to bring my car back to have the tape guard residue removed and my salesman told me to just keep my the service deparmantment receipts as proof.

Thanks, I will bring it up again on my first oil change.

Originally posted by CReid
I figure a set of four new tires is worth $1,200.

You won't get a set of OEM Bridgestone RE-040s for less than $1600 mounted and balanced in Canada.

Regards,
Gordon

goddamn!
hey BIU, any chance I can get that tire thing for life if I promise to do my services all there even though I didn't buy my car there? :p

I truly wonder if they will replace them with good tires though. Mind you, there's not that many cheap 18" tires out there.

its over rated i asked tehm they said every 50k miles they change them

Originally posted by 5Gen_Prelude
I truly wonder if they will replace them with good tires though. Mind you, there's not that many cheap 18" tires out there.

They will replace it with the same OEM tires and if the OEM tires has been discontinued then they will replace it with something of the same level/class/price range.

Originally posted by Rotary Titus
goddamn!
hey BIU, any chance I can get that tire thing for life if I promise to do my services all there even though I didn't buy my car there? :p

lol i dont think so :D

I bought my car there and have the paperwork. It specifically says that they will replace the tires with the exact make and model or equivalent. The wear has to be down to the indicator bars on the tires. And if you check this CBC Marketplace (http://www.cbc.ca/consumers/market/files/cars/mazda_warranty/)
you will see that Mazda dealers were recently caught gouging for service. Mazda Canada denies any knowledge.

So tires for life....but at what cost?? (nothing's free! the dealer ain't giving them away) Count me a skeptic...