I just got my upgrade from Mazda for my Nav system, and they wont fix it unless it is "broken"... So you will want to make sure you erase your program by going into the "secret page"... (search for it ...) The upgrade is really nice... Here are some pics with some of the new features. The nav voice also tells you what major interstates you are on and also tells the name of the exit, "Turn left onto exit 113"... "Keep right to stay on I-94 East"...

here is the new entry system, much easier to use, plus the letters grey out, if there is no match...

the blue line for the close up when you are coming on to the turn also has arrows added... and the red car arrow is larger

here is the split screen, somewhat useful, but the coolness factor went up a few notches =)

I want this upgrade - any tips ?

What "secret page" ?


Thanks for any info !!!!

ok... now if only i can figure a way to get my media car and my nav system to work together =)

I did some thinking... about security, trouble, costs... buying a 1DIN panel, plus motorized LCD unit is not much cheaper than just buying the stock nav panel and a VGA screen to go in it. This is something that OverLOAD had mentioned wanting to do... and actually it's possibly my favorite solution. I like that Mediacar skin too!

yes what secreat? how do we get the dealer to replace it ??

There were postings on the backdoor to the nav system. Using different joystick combinations you could access different screens. Anyone got the link to the thread or the info? If not... you can always search for it...

if you go into "system information" and when you get to the screen that says the software version and all that stuff... click your joystick up 3 times....down 3 times, and then up 2 times....it will take you to a long menu.... go to the software section, and click "forced change"....it will give you the option to erase your software.

Could you please tell us what's the current software-version ?

How does the dealer upgrades this ?
Does it take long ?

The "split-screen" is usable because of the software-update ?
Or is it because you also got a new DVD ?

What's this "MediaCar" thing ?
How does it work, how is it connected, what does it do ?

As I'm not from the States, I wonder from wich manufacturer the DVD-ROM is ? Could it be from NAVTEQ ? Or .... ?

Thanks

Hey Bud,
Thanks a lot for the screen shots. Especially the Split Screen one. Now I know exactly what people here are talking about. Thanks.

Mine came with that, and it was made in December '03. So I think it's important to mention that only the older cars had different software.

Originally posted by watte??
Could you please tell us what's the current software-version ?

How does the dealer upgrades this ?
Does it take long ?


Thanks
They just load the new program DVD and it take 2 minutes or so. You just need to find a dealer that knows whats up

Just like Jason, my car was manufactured in December 2003. Cars made after this date likely already have the updated software version.

Navigation System Versions (normal version page)
DVD 3.18.20.2
Software U9.136 2003.7

ECU Info Page (3 up 3 down 2 up)
Software -> Ver. Info

Main CPU (M) U4.06 2002.9
Main CPU (F) U9.136 2003.7
Sub CPU 82
CD-ROM Drive 2.04
GPS 0.0
Map Database 1.7.27.6
Map Software 1.7.32.3

If your car was manufactured on or after December 2003 you likely don't need an upgrade. All of the things that flyboyindy points out are already in my car and I've had no service performed on my nav system since the car was delivered.

If there's anyone out there with a version number that's different from U9.136 2003.7 I'd be interesting in seeing your build date and other version numbers for comparison.

won't dealer know that you intentionaly erased software (to try and get nav upgrade)

Thanks for the info flyboy... one question- when you erase the NAV software, what does the next boot up look like (i.e. what errors are thrown and how obvious is this?)

the dealers are CLUELESS... i went to one in Indianapolis, Grand Rapids, MI, and Shaumburg, IL.... they all said the same thing... "Ive never seen anything like this... its not in any of our manuals". After you erase the program the only thing that appears on your screen is "Application not found... Please insert upgrade disk"... They didnt charge me for the upgrade, but I felt that it was the least they could do for me since they wouldnt replace my front rotary emblem which is very badly corroded... they said that unless the dealer installs it, the warranty doesnt cover it.... =)

I'm going to go in next week. I'll post on how it goes.....

wow i wish i got it :( i tought id add after market but its still the same price!

Originally posted by Japan8
I did some thinking... about security, trouble, costs... buying a 1DIN panel, plus motorized LCD unit is not much cheaper than just buying the stock nav panel and a VGA screen to go in it. This is something that OverLOAD had mentioned wanting to do... and actually it's possibly my favorite solution. I like that Mediacar skin too!

do you know a price on the stock navi panel area? and wud a 7" screen fit in there?

Originally posted by Shocka
do you know a price on the stock navi panel area? and wud a 7" screen fit in there?

In an old thread, OverLOAD said he was given a quote of something like $1,500 for it. Pretty steep. I am also hoping on salvage and ebay. I've seen a stock navi for a Mazda 6 sold on ebay before. Also it's like i said... a motorized 1DIN LCD will run you about $600 or so plus the 1DIN panel.. about $400 maybe for comparison.

Would a 7" screen fit? I am not sure of the stock screen size, but I'd say in the worst case it's probably 6.5" if not 7" (anyone want to measure theirs?). Worst case scenario, you have to fiberglass the new screen into the bezel... or create a new bezel and stuff from fiberglass.

Good thread with the new pics. Thanks. I guess the next time I go into the dealership, I'll just 'oops' my software. If anyone else is doing the same, I'd appreciate it if you let us know how it goes.

I checked my versions versus Pavehawk's, and here's the results. My car was built 5/30-31 or so of last year. Second boat baby!


Main CPU (M) version U 4.06 2002.9
Main CPU (F) version U 9.95 2003.1
Sub CPU version 82
CD-Rom drive version 2.04
GPS version 0.0
Map Database version 1.7.27.6
Map Software version 1.7.32.2

Is this a software update independent of a database update and therefor the dealer only has to install the new software that operates the navigation system and does not have to replace the data disc? I understand the new data disc will be out this summer and will cost $199.00 . . . . will the software update be included as part the database update?

ok the joystick thing only gets me to the wireing check and the GPS screen.. I found no option to erase the program.. and no long menu...


what am i doing wrong ?

There are 3 different backdoors if I remember correctly. Maybe it's in the third one?

To the correct menu - in the version menu:

3 up; 3 down; 2 up

go into the software menu - at the top in the wiring check screen go to forced changes - in that menu go to clear sofware.

up 3, down 3, up 2...... the wiring check is up 2, down 2

what is the media car thing?

looks cool, does it work?

cant i just buy the firmware upgrade for it

Originally posted by Dongwhi
what is the media car thing?

looks cool, does it work?

MediaCar like Media Engine, is just a front-end to your carputer. A front-end meaning a Graphical User Interface. It unifies the controls for the various apps, etc. in a simple to use interface. The apps, such as winamp which MediaCar uses for mp3, CD's, all audio (not DVD or other video audio), are not called and opened, but rather their files and functionality are used by MediaCar through MediaCar's interface. The threads are pretty long, but I suggest reading through some of them to get an idea of what it can do and how it does it.

so far the only applications i will be using is the mp3 player and the video player... the DVD, Applications, GPS, and the other stuff look cool...but dont really know how they can be integrated... Do a search on "mediacar" on the internet or in the forum... you can download the software and skins for free.

Originally posted by flyboyindy
so far the only applications i will be using is the mp3 player and the video player... the DVD, Applications, GPS, and the other stuff look cool...but dont really know how they can be integrated... Do a search on "mediacar" on the internet or in the forum... you can download the software and skins for free.

Open source software or software that offers a SDK (Software Development Kit). That's how they are able to integrate other programs into MediaCar.

How hard can it be for someone with access to the NAV software upgrade to post it here or somewhere else on the web for those of us who wanrt to upgrade.

Technically, it should be feasible. Download the upgrade, burn a DVD and upgrade the software.

Am I missing something? I don't think we should have to go to the dealer just to install an upgrade. Hell, I'd even pay a reasonable price to have an extra copy lying around as a backup.

I think you're confusing two completely different things.

You're saying 'nav software', but refering to the navigation maps.

The nav software can be upgraded at your dealership. If you want a new map, you'll have to wait. It's not even out yet.

what is he doing in your avatar^^

smoking and drinking. Naturally, I do neither.

Bender rocks!

No, I am refering to the actual Navigation Software that causes the "Map Data" on a map DVD to be displayed.

The map software probably also comes on a separate DVD, which contains a bootstrap loader, and causes the NAV system to load the contained software that determines how the system operates and displays map data.

Software is software, It must exist as an executable file somewhere, it could be or should be on the net for self download and installation

Originally posted by flyboyindy
ok... now if only i can figure a way to get my media car and my nav system to work together =)


what is that
i have all the updates when i got my car in march 04
but have never seen this picture.?

InuYasha, if the DVD makes full use of the disk, you may not be able to copy all of it. Furthermore, since the task it does is not general purpose, it would be all too easy to require corrupt data to be written in order to run, or some over burning that your DVD-R drive can't do, or would correct before writing.

The other problem is, there aren't millions of users of the navi software out there who are looking for it. It wouldn't be a hot item for warez groups to carry.

so if i bought the $199 updated dvd's from navtech, would i get those cool new features?

Originally posted by epitrochoid
so if i bought the $199 updated dvd's from navtech, would i get those cool new features?

Nope. The firmware upgrade that this thread started out discussing has nothing to do with Navtech or the map data that is on the DVD we all have or would buy from them. That would be nice though...

Anyone know what it costs the dealer to have the Nav software DVD (not maps)?

Originally posted by flyboyindy
so far the only applications i will be using is the mp3 player and the video player... the DVD, Applications, GPS, and the other stuff look cool...but dont really know how they can be integrated... Do a search on "mediacar" on the internet or in the forum... you can download the software and skins for free.

Can you please be a little more specific on what MediaCar is and can do? I searched the web but did not find anything that explained how to install and use it on a car. It appears to be a PC software... am I missing something? What else can be installed on the Nav system of the RX-8? Any URLs I can visit for more info?

This forum is great! Kudos to all that share the info!

Sorry I neglected to include this site http://www.mp3car.com in a previous posting. There is a section in that forum devoted to the development and discussion of MediaCar (and several other carputer front-ends). Please check there for information that you still need.

Originally posted by Japan8
Sorry I neglected to include this site http://www.mp3car.com in a previous posting. There is a section in that forum devoted to the development and discussion of MediaCar (and several other carputer front-ends). Please check there for information that you still need.

Thank you for the prompt reply! For a moment I thought MediaCar could be installed on the standard Navigation Unit that comes with the RX-8 (USA). In this thread I saw a picture of the stock navigator (or it looked like one) that had a Mazda GUI that my navigator does not have... so it must either be a new version of the navigator software (although, having purchased my car 5 days ago you would think it has the latest software version) or just a photoedited mock up of what it would look like if it were possible to add 3rd party sw to the car's computer.

Correct me if I am wrong: MediaCar is a windows based program that needs a full blown PC to run, and on mp3car.com I've seen some very interesting custom built car-puters.... so there is no way I can add functionality to my navigator unless I can get a dealer to update its software....

Originally posted by aruffell
Thank you for the prompt reply! For a moment I thought MediaCar could be installed on the standard Navigation Unit that comes with the RX-8 (USA). In this thread I saw a picture of the stock navigator (or it looked like one) that had a Mazda GUI that my navigator does not have... so it must either be a new version of the navigator software (although, having purchased my car 5 days ago you would think it has the latest software version) or just a photoedited mock up of what it would look like if it were possible to add 3rd party sw to the car's computer.

Correct me if I am wrong: MediaCar is a windows based program that needs a full blown PC to run, and on mp3car.com I've seen some very interesting custom built car-puters.... so there is no way I can add functionality to my navigator unless I can get a dealer to update its software....

No problem.

The pic in this thread showing MediaCar on the stock nav screen was a photoshop job. The other nav screen pics were of the updated nav software.

MediaCar is a Windows-based program that you will need Windows Me, Windows 2000, or Windows XP to run... which obviously means you need a full computer in your car. If you do an A/V tap it would be possible to connect a computer to the stock nav screen (VIA mobo have a tv out) or someone is supposedly making a RGB composite tap for the nav screen. That would be another solution for connecting a computer.

flyboyindy

Are you saying that if I go in and "erase" the curent software, then go to my dealer and say it's "broken", they will upgrade to the newer version without any cost?
Do you not need a new DVD as well?

i will appreciate any help you can offer on this topic. Thanks very much.
:p

The nav system has it's own "operating system" loaded into memory. When you erase it, it is no longer functional. The dealer will "reinstall" it to the latest version. It has nothing to do with new dvds. Your existing map will function with the new navi software.

AFAIK the new dvd maps are not yet released but are scheduled for release sometime this summer.

JasonHamilton


Thanks.

So..the mediacar isn't real?

HK.RX888. The pic of MediaCar displayed on a stock nav screen is a photoshop job. MediaCar itself is real software written for windows Me -> XP. Do a search here for more basic information or go to http://www.mp3car.com to discuss it.

It seems my posting of the "Mediacar" has gotten everyone all worked up... First, the pic that I posted was NOT a photoshop job, it is real. I am using a laptop for now, but soon I will have a "carputer". I wanted to see if would work using the AV inputs on my AVElectronics NAV switcher. It works PERFECTLY. So yes, it does require a computer source, a laptop or a carputer, and you need the AVElectronics nav switcher. I would be more than happy to post more pics if any of you are interested. The only problem I have with it is that MOST of the functions are not used, such as the DVD system, the Nav System, and the applications are too small to read. BUT, I will say the MP3 player part KICKS ASS! plus you get visualizations ....

Oh so you did patch it in through the AVEletronics NAV switcher. For those who have the stock nav system and want more... I suppose I'd recommend that route.

My top recommendation is to either gut your stock nav, get a custom "stock nav"-like hood made, or maybe pick up the hood assembly at your friendly parts counter (in time you should find it on eBay and the junkyard). Replace the screen with a proper VGA screen and build your carputer. There are very good programs out there for the PC such as CoPilot and Desitnator which use the NavTech maps just like the stock system.

The difficult to read text is a reported problem of running a PC on a non-VGA screen. Simply the computer has a much higher resolution than the screen, and much is "dumped" in order to make it display on tv and regular (non-VGA) displays.

Maybe try Mazmart and see how much the nav hood runs there... for those interested/who need it...

LOL... my thinking is..."if it aint broke, and its still under warranty" dont fix it... So the stock screen will last until it stops working =) it does a pretty damn good job playing movies, and all i really want is an MP3 player with visualizations, so this set up will work just fine. As far as gutting the system, im very happy with it, and cant see every wanted to remove it... especially since it seems to be upgradable =)

...which is why I'd have to skip it when buying my 8. I wouldn't have the heart to gut it for the carputer and I wouldn't be satisfied with the stock screen display quality. And so it's mazmart or aftermarket custom to the rescue!

someone rip the dvd and send it to me.

Can anyone advise if there is a good users guide to the navigation system? The picture book in the manual wasn't enough help. Thanx. Jay

You guys will love the new software, purchased my 8 only a few months ago, I think it is great. Expect a release of new DVD in 2 months or so.

So has anybody been successful in talking their dealer into performing the NAV upgrade for them?

Originally posted by flyboyindy
I just got my upgrade from Mazda for my Nav system, and they wont fix it unless it is "broken"... So you will want to make sure you erase your program by going into the "secret page"... (search for it ...) The upgrade is really nice...

I have had a problem with the NAV system not giving directions on roads it has in memory. The Map Data has the road and a name for it but the software driving the system does not think the road exists, it will tell you that it can't provide navigation to the final destination.
Another time I was out driving on random roads for fun and decided to head home and let the navi direct based on my current position. It came up with a plan but it didn't start navigation for 20 minutes while I drove in what I thought was the right direction until I reached a road that it could navigate on. All of the roads I was on were in the data but the software would not use them or even begin to provide navigation until I reached a suitable road (I don't know what makes a road suitable).
Did you see this before the upgrade and is it better now?

thanks,

Alright - I've held off for the last week or so until this thing was resolved, but I recently got my nav software upgraded. As we all know, "sometimes" the nav software just up and "disappears" <touches nose>, so when I took my car in for other issues recently, I had them address my nav problems (or lack of nav altogether as it were). So on day 1, they worked on it and couldn't figure out what in the hell was going on. On day 2, they figured out it needed the upgrade DVD, but they didn't have one. Then they began the process of trying to obtain a copy from Mazda. Now the way I understand this is that the upgrade is covered but only within a year of the car’s build date. They assumed it was past that time for my car (I brought it in before, and my car had it’s birthday sitting in one of the bays), and then they started working on whether or not they needed to order a whole nav unit to solve the problem. They eventually borrowed a copy of the upgrade DVD from another dealership and when I brought the car back in, it took all of a minute and a half to upgrade it.

Some things to note –
1. They do know (from this site I suppose) that people are “tampering” with their navs and bringing them in for upgrades. I haven’t the slightest clue what they mean, but it didn’t sound like they have any way to tell.
2. If you do have to pay for the upgrade disc, you’d be hurting – it costs $500, but you can burn it on a DVD-R. The copy they used on my car was such a burned copy.
3. The upgrades are nice, but this was a plenty big hassle, and I’m not sure it’s worth rolling the dice with $500. It’s probably better to find a guy at a dealership, tell him what you want, and see if they’re cool about it. If they have the software, it takes less than 5 minutes to complete the upgrade.
4. All your marked points are saved even when your software “disappears.” You don’t lose anything
5. The left hand speakers all go dead when the software isn’t present. They come back with the upgrade.
6. The GPS does a cold start upon the upgrade, so your location will be wrong until it gets all its satellites accounted for.

Dropped my '8 off yesterday at the dealer with a stack of TSB's. They have just taken over the Mazda franchise from another dealer here in town.

I reviewed each of the TSB's with the service rep, and he seemed genuinely pleased to see that I had info that would help him to do his job, especially since it was all warranty work.

1) Air conditioner amplifier

2) ECU "M" flash

3) NAV system software upgrade

4) Wheel noise from anti-corrosion coatings

They didn't have the A/C amplifier part, so the service manager said he would have it overnighted. I expect to have the car back tomorrow (I miss my '8!)



Just got through talking with the Service Rep with Mazda dealer here in town. I had brought the car in for some service and to have the NAV system software upgraded.

The rep informed me that Mazda is ACUTELY AWARE of people erasing their software to get a free upgrade, and that they are being instructed that in the future, this will not be covered by warranty :(. He then went on to inform me that they went ahead and ordered the software upgrade DVD (under warranty, whew!), but that it would probably be about a week before they get it :). According to the shop manual, the NAV system is made by either Clarion or Panasonic and the software comes from N.Y., the software is not a Mazda part, it must come from the manufacturer.

It would appear that it is going to become increasingly more difficult to obtain this "freebie" from the dealers.

Myself, I would not be opposed to paying a resonable fee to have my own copy of the software or to be able to subscribe to a download service where I could get the software upgrades as they become available.

So Mazda IS listening... interesting. They shouldn't have said anything... since we now know we CAN just move such discussions to private disccusion areas... but that's off topic.

Glad you got your nav system fixed, Boozehound. Thanks for the intel!

Originally posted by Japan8
So Mazda IS listening... interesting. They shouldn't have said anything... since we now know we CAN just move such discussions to private disccusion areas... but that's off topic... Dude, Mazda has been listening in on here in some capacity since before they put pre-production models on the stage in Detroit, and it hasn't been a secret.

---jps

I definitely would've paid a reasonable amount ~$30-50 for the update. But there's no way to obtain an update without the aforementioned hoop-jumping. Furthermore, I don't see any reason that the dealers don't have a copy of the software and just update the older cars that come in, while they're in the warranty period. The cost of 1.5 minutes time would certainly be worth all the good will it garnered with their customers. Hell, most software I buy is supported (updates and all) within a reasonable amount of time (3-4 years), and updates are included. To me, it's like I'm just trying to recover the cost of being an "early adopter." When resale comes up in a few years, why should a later 2004 have more value than my car? Just think of the upgrades that I would've missed by sitting on my a$$ - AC amplifier, M reflash (it wasn't always mandatory service), insulated cupholder area, new oil pan and optical sensor, and so on.

I just got a call from my dealer about my NAV. They said Mazda will only cover the warranty once and they will reload the software with the older version. DAMN!!

So Mazda, if you are listening why not just upgrade the software so we wouldn't have to go through all this. It's not like it cost the corporation alot of $$!!:mad:

I agree with Boozehound. A simple software upgrade, (which could be made available over the web) would go a long way towards customer loyalty and good will. I buy a lot of software in my business, I expect a certain number of free upgrades and/or patches, especially when newer software is released shortly after a purchase of the older version.

As software becomes a major integral component of the vehicle (I don't know if you've seen the service manual, it reads for like a software manual), this is going to be more of a problem.

If I could get a line on where to purchase the software, I'd do it. I know how to insert a cd/dvd and bootstrap a computer.

I'd also love to get a copy of the WDS software referred to in the maunual to "tinker" with the on-board systems.

Anyone know a source for these software items other than the dealer?

I have a Kal-Kwip OBDII Scanner that reads the newer CAN chipset, however, although it reads the DTC's and sensor outputs, I havent been able to query some of the on-board systems to say, reprogram for additional keys, reset the transmission, etc. (if for some reason I ever wanted to.)

While I was at the dealer, inspecting the progress on my car (little to none because of waiting for parts) I inquired about installing the MazdaSpeed flywheel. The tech told me that after the mechanical installation, the transmission had to be "reset" and th only way to do that is with the WDS software. If that's true, so much for my home garage!!

Like I said I'd love to get my hands on the software. Who would it hurt? Its not like I'm going to go into business serviceing Rx-8's.

After poking around on the net for a while, I found this:

http://www.mazdatechinfo.com

The WDS stands for Worldwide Diagnostic Systems (WDS). The diagnostic software is available by calling 1-800-Rotunda. (I have not called yet to investigate the price but I'll bet it ain't cheap)

Mazda should definately make the upgrade available. After all, BMW and Mercedes make their nav upgrades available when they come out.
I remember when the split screen upgrade for the E39 5-Series came out.

I am telling you what... Its pretty sad.... I LOVE my RX-8...but the whole warranty thing is getting rediculous.... Every time I go in, they make me feel as I have done something wrong and that I owe THEM for my car breaking down... Sad to say but based on the warranty service... This will be my last Mazda...

Originally posted by Sputnik
Dude, Mazda has been listening in on here in some capacity since before they put pre-production models on the stage in Detroit, and it hasn't been a secret.

---jps

Dude... I've known that for awhile. I've read things saying that, but hadn't yet actually had a firm confirmation. There's knowing and then there's KNOWING. Now I KNOW.

My car has the 16 inch alloy wheels. I think I will drive over a curb and bend them all. Maybe then, I can take it to the dealer & get upgraded to 18 inch wheels.

Originally posted by Mazda Monkey
My car has the 16 inch alloy wheels. I think I will drive over a curb and bend them all. Maybe then, I can take it to the dealer & get upgraded to 18 inch wheels.

What on earth are you on about. It's not as if the updated nav firmware was available when we bought the car as a cost option. These are just normal bug fixes.

I'd be willing to pay for the upgrade if Mazda would make it available.

The 16" v. 18" wheels is a poor comparison. I already coughed up 2Gs for the nav system when I bought the car. And there was no option for an advanced software at the time. Hell, it's not even an option now. It's an UPDATE of older obsolete software.

Where's the additional cost in upgrading all the older cars? This is just like the ECM software... before the M reflash was required when the car came in, you couldn't hardly get anyone to reflash the ECU without a serious problem. Time invovled: Negligible. Cost Involved: Negligible. I don't see why these software updates are like pulling teeth...

There is no reason why someone who bought their car 2 months before I bought mine, would have to use the outdated navi software. Both cars cost the same, and are the same model year.

I bought a Dell system in September 03.

I heard there are upgrades to the software already. Can anyone tell me how to delete the operating system so I can get it upgraded?

Originally posted by JasonHamilton
There is no reason why someone who bought their car 2 months before I bought mine, would have to use the outdated navi software. Both cars cost the same, and are the same model year.


YOU ARE SO RIGHT

Originally posted by JasonHamilton
There is no reason why someone who bought their car 2 months before I bought mine, would have to use the outdated navi software. Both cars cost the same, and are the same model year.

You have a valid point, but at the same time you assume Mazda has the ability to reprogram the NAV system the same way the PCMs are updated. Well, guess what, they DON'T. Maybe they sent out a few DVDs to repair sytems tnat had errors, but not every dealer has this update DVD. Also, this system is Panasonic as is the operating system. Being this is Panasonic's software, maybe Panasonic will not let Mazda have the sofware for distribution to dealers? Besides, I heard NAVTEQ will have the new MAP DVD soon & it will come with the operating system DVD update.

Originally posted by snap-on
I bought a Dell system in September 03.

I heard there are upgrades to the software already. Can anyone tell me how to delete the operating system so I can get it upgraded?


Go to www.microsoft.com and download it. It's supported. It's not as if you bought a machine with Win98 and were trying to upgrade to WinXP. The nav software is the same release, but updated. Same software, but with updates.

I know I routinely update my system and applications in between version releases. Do you?

Originally posted by Boozehound
Go to www.microsoft.com and download it. It's supported. It's not as if you bought a machine with Win98 and were trying to upgrade to WinXP. The nav software is the same release, but updated. Same software, but with updates.

I know I routinely update my system and applications in between version releases. Do you?

I guess you know we are looking at this issue from opposite sides of the fence.

I just wonder how many people thought they had issues with the navi in the car before this thread came along.

"Breaking" your car to get a new fix just doesn't seem to be right.

IMHO

Originally posted by snap-on
I bought a Dell system in September 03.

I heard there are upgrades to the software already. Can anyone tell me how to delete the operating system so I can get it upgraded?

Good example, bad logic.

When you buy a new PC with the old OS that is about to be replaced by a new version, the maker offers the new one for free or at a substantial discount.

Software (drivers) for the hardware that the manufacturer makers are provided for free, and regular updates are also available via the maker's website. Although Japanese makes like NEC tend to have few if any updates.

The latest OS available for your Dell is XP... home edition or Professional. There are updates to it from microsoft, which Microsoft (the maker of the OS, NOT Dell) offers for free via automatic download.

The CORRECT analysis of the example given shows that it is standard practice to provide updates, however, Mazda somehow feels that they are exempt from this requirement...

Originally posted by snap-on
I guess you know we are looking at this issue from opposite sides of the fence.

I just wonder how many people thought they had issues with the navi in the car before this thread came along.

"Breaking" your car to get a new fix just doesn't seem to be right.

IMHO


I don't disagree with this sentiment. However, I do also believe it to be Mazda's responsibility to update all cars of the same model year... be it a minor software change, or a hardware change (isn't that called a recall...).

This is just a typical corporate lazyass attempt at cutting corners for "savings" but really saves little if any and in exchange inconveniences everyone and pisses off customers. Here is a good example of that... ketchup. Does it cost much? No. But every Japanese fast food restaurant except Wendy's, does not freely give it out. You always have to ask and they will always give you only one unless you request more. One McDonald's out in the country offered it freely in a basket for a little while, but eventually stopped. They used to offer free drink refills too. They stopped that one too. Just about no restaurant in Japan offers free refills on soft drinks... especially how Japanese seem to drink less than Americans (less than half it seems), why not? "Family restaurants" have found the value in offering a "drink bar" though...

The above examples are small things... not very costly things. They are things that can add just that little convenience to restaurant x versus y. Toyota realized this with their Lexus brand... that's why they're kicking the Europeans' ass. The little things count Mazda... GET TO WORK!

Originally posted by flyboyindy
I am telling you what... Its pretty sad.... I LOVE my RX-8...but the whole warranty thing is getting rediculous.... Every time I go in, they make me feel as I have done something wrong and that I owe THEM for my car breaking down... Sad to say but based on the warranty service... This will be my last Mazda...
I'm starting to feel the same way, but hate to give up my current and possibly future rotaries!!

I've had rotaries, since 1984. They are great cars, but Mazda service has been very sketchy to very poor. That's why I had been taking my cars to Culver City and why I purchased from them. However, it turns out that their head Mazda mechanic is getting ready to retire and their entire support operation has fallen apart. I have since taken my car to Alhambra, near my work, and it's 1000% better (I hope my comments don't go to their heads!!), even better than what I found when Culver City was "good". Soon as Alhambra starts to goes "sour" I'll start looking elsewhere, maybe Cerritos?

It might be good if there were "regional" threads that listed dealers so owners could vote or rate their dealer experiences. Just hope I don't have to to drive over 50 miles to find a service dept that does the RX-8 justice. Hmm, now how far is Rosenthal's from L.A.?

I think thats a great idea! How bout it moderaters? Could we have a section to rate dealer service? Not really a bitch out forum, but rather, give the reason why you took your car in, and what kind of service you got from them.

Speaking for myself, there are 3 dealers in Indianapolis... I would gladly drive 20 miles further to get GOOD service, rather than keep dealing with the crap I am going through with my local dealer... HUBLER INDY YOU SUCK!

Most of us are still in our warranty period (i am assuming...even though im hitting the 17k mark...im starting to worry! =P )

I think they would really start to get the point.

http://www.rx8club.com/forumdisplay.php?s=&forumid=74

[QUOTE]Originally posted by Japan8
[B]I don't disagree with this sentiment. However, I do also believe it to be Mazda's responsibility to update all cars of the same model year... be it a minor software change, or a hardware change (isn't that called a recall...).


NO, it's not called a recall. Recalls are for safety or emissions compliance.

Soon, the audio system will have SAT radio capabilites. Is everyone going to sabotage their radios & demand the new radio with the SAT hardware???

Originally posted by Mazda Monkey
[QUOTE]Originally posted by Japan8
[B]I don't disagree with this sentiment. However, I do also believe it to be Mazda's responsibility to update all cars of the same model year... be it a minor software change, or a hardware change (isn't that called a recall...).


NO, it's not called a recall. Recalls are for safety or emissions compliance.

Soon, the audio system will have SAT radio capabilites. Is everyone going to sabotage their radios & demand the new radio with the SAT hardware???

Every take philosophy? My statement isn't wrong... it just isn't always right. so it CAN be a recall, it just isn't always a recall.

Sat radio capabilities is to be built-in on every radio? On the 2004 model? It's not a module like the CD changer, MP3, MD , or tape? I'm betting it is a module and it's not built-in on every radio and it's not available for the 2004 model year. IF so, then what does that have to do with what I said? I was talking about same model year vehicles. IF something new is offered in the 2005 model... Mazda has no responsibilty to upgrade squat for 2004 model year owners.

Beyond that, most people aren't really talking about getting a "free" hardware upgrade here... they are talking about software. Once it's been developed, it's free. It doesn't cost the maker anything other than the pitance to burn the disk. According to info presented Mazda didn't make it, they buy it from someone else. So it costs Mazda a certain amount. Maybe so, but the same nav system is or is not used across the whole mazda line? And that's how many cars sold a year? You're telling me that they can't negotiate a deal that will allow them to distribute software updates to the nav system? It seems like other companies have managed to do it... doesn't look impossible or too costly to me then.

Originally posted by Mazda Monkey
I heard NAVTEQ will have the new MAP DVD soon & it will come with the operating system DVD update.

Where did you hear this from?

Originally posted by rilot
Where did you hear this from?

My inside source.

I went to the dealer last Friday to pickk up my car. They still didn't have the a/c amplifier, and the nav system doesn't work. They said they had to order a whole new NAV unit.

They never popped the DVD out of the unit or they would have seen the message "System Software not installed. Load Upgrade CD".

All they did was get my car realy dirty.

Has anyone had any luck getting the GPS OS update in the DC Metro area? If so, which dealership had access to the update disc?

My dealer just told me that MAZDA is doing an investigation on the problems with the nav systems....

My dealer just told me that MAZDA is doing an investigation on the problems with the nav systems....

That appaers to be correct, yetsreday, I had to respond to a questionnaire the service rep read to me over the phone. He told me he was required to do this by MAZDA.

Questions were about how often I use the NAV system, questions about everyday use of the NAV system, how often I drive the car, at what were my beginning and ending destinations when the system failed.

I 'm not sure where they're going with all of this. Could just be collecting info to find out if there is a common problem.

Of course, they could just ask us!!

I wouldn't post your location or personal info in this thread in case they go hunting for people who have tampered with their systems..

I just got my new 2004-2005 map DVD through from Navtech. It came with an application update DVD.

I did the update and my version numbers have all changed, but no new functions :(

I'm in the UK and I'm wondering if the new functions are a US only thing. It does look good for you US people though, as Navtech will almost certainly provide the application update DVD when the US 2004-2005 map update bacomes available.

Lets hope it's the one that gives you the functions and that someone enterprising can sort out a copy of it.

In case you havent noticed, Navtech has changed their name from Navtech to Navteq. A quick check of their website at http://www.navteq.com/ shows that there are not any updates avaialable for the RX-8 yet.

Originally posted by InuYasha
In case you havent noticed, Navtech has changed their name from Navtech to Navteq. A quick check of their website at http://www.navteq.com/ shows that there are not any updates avaialable for the RX-8 yet.

Yes there are. They just haven't put them up on the site yet.

I have the new European 2004-2005 update DVD and map DVD in my car right now. The were released about 4 days ago.

Anyone had luck getting the update in the LA area?

I just called NavTeq (6-15-04). The cutomer rep. told me the updated Map DVD for the RX-8 will be available in July 2004.

Cool.... but will this include the O/S update or just map info?

This will only come with an updated Map DVD. No Application update DVD is available according to Navteq Customer service.

Well my nav software was never there. First time in, dealer had no idea what was wrong, although the screen did say "No apploication found, insert upgrade DVD etc". Waited for over an hour and a half and they said they needed to order a part, initially they indicated it was a DVD.

One week later, the "part" came in, informed on the phone that Mazda is very aware of people deleting Nav software etc. I was not accussed of doing this, just informed that the forums are wrong about any update being available.

Go in for service to have this thing fixed as I have had no nav since I picked the car up, and no left speakers so this needs to work. Service claims they need to replace something in the Nav system, don't really specify what, sounds like they are trying to say the entire DVD unit needs replacing. Again say there is no software update and that Mazda replace the nav software/DVD unit with exact same "old" version. They have the car for 2+ hours. Reiterated to me again the thing about the "forums" being wrong about nav updates.

Get the car back, looks like nothing in the dash or DVD area has really been touched or removed. Fire up the Nav, it works and has some new features.

I would venture to say that Mazda has firmly developed a propaganda campaign to quelch this issue. Dealers most likely have been instructed to deny all existence of any update availability, and tell people that "parts" would be replaced with the exact same part. This presents those people actively looking for a "free" update with a tough situation, as the time and effort involved may not be worth it.

Yeah I agree with BritSi. I dont believe there is an update CD available, seems like the dealership needs to replace the whole unit or hard drive that the navi uses. I recomend not to earase the software and leave it the way it is.

I am still waiting on "parts" for my NAV system. I have been waiting about two weeks. The dealer says about another week to two weeks.

These dealers are feeding us BS... it took all of a minute to "fix" my NAV... i cant believe they are being such jerks about this...i mean...gee... we just shelled out 30K to buy their product...and its really killling them to burn a dvd and stick it in the damned player... Mazda Service = JOKE... and i DO hope they are listening....

my dealer told me the same shit...Mazda is aware that on the Internet there are certain buttons you can press to "bug" the Nav...those were his terms and that Mazda will be sending them as well as all other dealers a DVD with the program on it...unfortunately, and not to my surprise, this certain dealer was at the bottom of the list and it would take a while to fix...great...

Update coming!

thank you
I will ask for this from the dealer on saturday

I can already see the blank expression on their face

Right on. There most definitely is an update DVD. I did the update myself. The service guy was sitting in the car with me, I jacked in the new DVD, pressed the button (can't even remember if there as a button to press, to be honest) and it was done. I ejected the update DVD, replaced it with the map DVD and drove off. End of story. Anything more difficult than this is due to ignorance, incompetence, or deviance. (sorry, too much Jackie Childs...)

Originally posted by flyboyindy
ok... now if only i can figure a way to get my media car and my nav system to work together =)

where did you find this media car??????
I like it very much!
Please give me more information!!
thank you

Originally posted by flyboyindy
ok... now if only i can figure a way to get my media car and my nav system to work together =)

where did you find this media car??????
I like it very much!
Please give me more information!!
thank you

Honestly why they refuse to provide something so trivial as a software update is really strange. I thought japanese companies are renowned for their customer support (esp. Toyota). Suddenly i dont feel too optimistic about buying an Rx8 this summer, customer relations is an important thing i look at when purchasing a new vehicle. Other companies such as mercedes are providing updates and i find this very surprising.

is anyway u can just buy the tv unit alone??? i mean with the dash piece included????

may be if i got that piece i can replace or modify with aftermarket 7 inches screen tv and pioneer navi unit

Originally posted by Rhue
Honestly why they refuse to provide something so trivial as a software update is really strange. I thought japanese companies are renowned for their customer support (esp. Toyota). Suddenly i dont feel too optimistic about buying an Rx8 this summer, customer relations is an important thing i look at when purchasing a new vehicle. Other companies such as mercedes are providing updates and i find this very surprising.

this is a Mazda, the highest they ever got in customer satisfaction is at the 50 percentile range, most of the time lower...Toyota/Lexus is always rated at the very top...i'd imagine Mercedes likes to keep thier customers happy as well to keep them coming back for more

i bought the RX-8 because it's a great car but i had no intention of getting even "good" service from Mazda...everytime i take it in i'm taking my chances

I had to get my nav system "replaced" also, but I am thinking that the service depts get more money replacing than updating with a disc because its "warranty service." They didnt give me any crap about it just that it had to be ordered, and they would call me when the parts are in. They get to charge mazdausa for the parts, labor and rental car.

Originally posted by CzechsMix
There most certainly is an update for the Nav System and a posted explanation of how it works with Mazda. Tell your dealer to access their Mazda ESI program online. The service department needs to look for what is called an "M Tip". The M-Tip number to look for is exactly as follows:

MT000004185

An M-Tip is what comes out before it becomes a full blown service bulletin. This M-Tip will explain that the service department needs to call Mazda Tech Support and request the update application CD to be mailed to them. This CD then needs to be returned to Mazda when the service department is finished.

Are you sure about this? I just got off the phone with my local dealer who states the M Tip in question reads "turning voice to off will not work; you have to set volume to zero."
________
Kiare (http://www.girlcamfriend.com/cam/Kiare/)

Originally posted by PUR NRG
Are you sure about this? I just got off the phone with my local dealer who states the M Tip in question reads "turning voice to off will not work; you have to set volume to zero."


I'm sure it's the right M-Tip. I saw it myself.
Are you sure the dealer isn't pulling you leg or doesn't want to deal with the issue?

Originally posted by CzechsMix
Are you sure the dealer isn't pulling you leg or doesn't want to deal with the issue?
Naturally I can't be positive what the dealer says is true since I haven't seen the M Tip myself. Would it be possible for you to post a copy of the tip here? Scanned would be ideal since that way I could take a printout to the dealer.
________
MICHIGAN MEDICAL MARIJUANA DISPENSARIES (http://michigan.dispensaries.org/)

I'll get that up soon. Great idea. This will keep the dealers honest!

Another thought... has anyone thought to burn a copy of the upgrade disc? I didn't have my hands on it for long enough, but I think it should be doable. Additionally, now that dual-layer burners are out, how long until someone trys to burn a Nav DVD and to see if that works?

FYI: According to my Mazda service guy, the disk for updating the saoftware is no longer being made available from Mazda to its service people. He stated Mazda is hip to people purposefully earasing their software to get an update. He stated the only solution is to swap the erased unit for a newly programmed unit. The manufacture of the Nav System and software, according to my service guy, is a company named United Radio.

I personally think it's bullshit Mazda will not provide an update. Those Nav systems were a $2000 option. A person with a cheap ass $400 HP or Compaq computer from WalMart can go online and get free updates anytime. These updates should be a customer satisfaction issue. What is the point in keeping the software unavailable?

I'll be calling Mazda on this issue today.

More updates will be posted on my progress with this Nav Update issue.

Update:

Mazda service will have to order a new system and do a swap out. No disk is available anymore.

I called United Radio, http://www.unitedradio.com
They were very helpfull. They told me what all the dealership does is order ahead to get a new Nav Unit from them. Once the dealer has the new unit they swap it out and send the old back to United Radio and the circle continues.

They have the new software and updated hardware. That's right, updated hardware. I guess there is an emurging issue with the processor in some Nav units according to United Radio. This will be a perfect chance to nip a potential problem in the bud.

Good luck to all!

ChechsMix, what about the M-tip or whatever needed to get the dealer to make the change out?

Originally posted by Boozehound
Another thought... has anyone thought to burn a copy of the upgrade disc? I didn't have my hands on it for long enough, but I think it should be doable. Additionally, now that dual-layer burners are out, how long until someone trys to burn a Nav DVD and to see if that works?

i'm working on that as we speak...problem is, i don't know if the DVD-Rom is DVD-/+R/RW...i'll try with DVD-R, then DVD+RW first since i just procured a newer (2003) Navteq navigation disc from the Mazda 6

Just picked up my 8 from the dealer with the new NAV system. :D My impressions are:

1) the fonts appear to have been changed.

2) the zoom level icon is only active while zooming in or out. On the old system, it stayed on screen.

3) The system overall appears to operate faster.

4) The tracking appears to be more sensitive.

In short, I am really pleased. It occurs to me that MAZDA USA should be happy to upgrade these units as it would buy them a lot of customer satisfaction.

Originally posted by Japan8
ChechsMix, what about the M-tip or whatever needed to get the dealer to make the change out?

I guess the M-Tip has been updated to explain how people are hacking into their systems to erase the NAV software. Mazda has stopped passing the "few" updated disks they have. Now the only remedy is to swap a pre-programmed NAV unit from United Radio with the erased unit.

Actually, I think you are better off getting the new hardware. I seems to me that the data seek times on the DVD reader ar much faster when sifting through destinations or searching adresses.

Originally posted by BRx8
i'm working on that as we speak...problem is, i don't know if the DVD-Rom is DVD-/+R/RW...i'll try with DVD-R, then DVD+RW first since i just procured a newer (2003) Navteq navigation disc from the Mazda 6

If it's any help, I sucessfully copied the European 2004-2005 navgation DVD on to a DVD-R using Alcohol 120% as the software.

It might be worth having a look at this software.

So the map dvds do copy... <drools>

If it's any help to anyone, the upgrade DVD was a DVD-R that I believe was single layer (could be wrong on the layering, but I'm pretty sure).

i complained to Mazda yesterday and the customer service manager called back and told me they decided to just replace my system instead of haivng me wait for this upgrade disc to make its rounds...coincidence? yea right, but in either case, i'm pleased to get new hardware...now does the upgrade come with the new hardware?

Here is the straight goods on the NAV System Update:
Mazda will have a map update that will be offered direct to the customer from Navteq later this summer. They are working on the mailer and details right now. Mazda is having Navteq do it to keep the cost down, as you know the more hands that touch something the higher the price. Like other competitors the map updates would have to be purchased but will include the updated operating software at no charge to the customer. Due to enhancements the original mapping software is not compatible with the new operating software.
I for one am going to wait and get it as soon as it is available. If the cost is similar to other competitors I've seen on Navteq's website, it should be around $199.00 for everything.
I hope this clears some confusion. :p

So what? I just got my rx8 June of 04.. Im in Iraq right now... Im w/ USMC.. its waiting for me when i get home.. So you are saying it can play DVD?s in the Media Car screen... Im really wondering if the Nav was even worth purchasing....

Not from the factory it can't. You need to do an awful lot of mods, including building a PC in your car to run MediaCar.

I haven't tried hacking my system. However, recently, my HISTORY display has only been retaining the two most recent destinations. So, instead of A, B, C, D, etc., it now only shows, A, B, A, B, A, B, .... Anyone else seen this? Is there a way to get the regular HISTORY back without loosing all the MARKED POINTS? Would this glitch qualify my nav for the h/w upgrade? The DVD upgrade? thx

I would say that you have a good excuse for an upgrade. I use the history function all the time.
Has anyone tried to contact NAVTEQ through their website? I have tried three times already asking when they are issuing an update for the RX8 and if it would include the system software. The lame bastards never responded at all. Too bad we don't have any alternatives for map DVDs.

If you are the really paranoid type who believes in conspiracy theories, retaining the history may not be a good thing. Big Brother has probably been sneaking into your garage at night and downloading your NAV system to see where your have been.

Or maybe it was your wife checking up on you.....

Originally posted by BRx8
i complained to Mazda yesterday and the customer service manager called back and told me they decided to just replace my system instead of haivng me wait for this upgrade disc to make its rounds...coincidence? yea right, but in either case, i'm pleased to get new hardware...now does the upgrade come with the new hardware?

Thats what I'm getting too

Hey Flyboy Indy. I got my car in Sept 03, so I'm assuming I have the older nav system. Is it just a DVD update, because when I look on Navtec's site they don't have any new updates for the RX8. That whole media center screen comes with the new Navi system? If it is just an update how would I go about getting the new DVD? Would all dealerships have the update and would they just give it to me?

are you guys getting new dvd maps when they replace your dvd unit? if so, you'd be better off waiting a few more months till the new 04 maps are released.

No, you dont get new maps... just upated software... The MediaCenter has nothing to do with the Nav Update... read throough the entire thread....send me a PM if you have any other questions... =)

Is there any way to install this after production? I know it may be expensive, but certianly do-able. Atleast the DVD Nav for our BMW X5 was pretty easy, though 3k.

TroyJ.

Originally posted by JoeRX8ter
...Too bad we don't have any alternatives for map DVDs....

In the UK we are experimenting with the whole satnav issue. It is possible that we have access to TMC - (a system that broadcasts radio messages to the satnav about traffic jams and such, and allows the satnav to re-route you around the jams) All the jacks and such are in place, and some have actually bought the receiver to try this out. We are also comitted to a group purchase of non-mazda software for the sat-nav units - they are panasonic, and it seems to be an issue of updating the satnav system with panasonic software, and using panasonic maps.

< rant >
I usually don't advocate going against manufacturers' recommended or supported software, but in this case, if the update works, I will be sendiing my original disks back to Mazda with a very large and creative F*ck You note. I paid £1500 for a satnav unit I need for my job, and was forced to buy leather seats I don't need or even want for an additional £1500. Apparently, the leather seats are needed to make the sat-nav work - maybe something to do with cow's DNA improving GPS reception or something. Ridiculous.

Anyway, for the £3000 I forked out to have this bloody sat-nav, I expect bug fixes and feature enhancements to say the least. Moreover, when the system *obviously* has both hardware and software support for features like TCM, allow your customers to use it!! at least, offer it as an option!! But no - some corporate numbnuts at Mazda / Ford has decided that what we have is good enough, and that there is no need to go the extra mile. More's the pity because this whole satnav fiasco is rapidly deteriorating what is otherwise a really nice driving experience.

The treatment we are getting from Mazda around this issue is shameful, and Mazda should stop pussyfooting about for the cost of a bunch of bloody CD's. I hope the panasonic software will work, and I can tell Mazda to p*ss off.

< /rant >

Wow...that would be great to see third party firmware/software for the DVD Nav system... Whoever comes up with that will make a FORTUNE =P

Just a thought, but if a group of people (say, 10 people) were to get together and buy a single copy of the upgrade DVD from Navteq at $199 and use a DVD-R burner to make 10 copies (at $0.40 ea), then it would only cost each person approx. $20. OR (a more legal route) would be for 10 people to split the cost of the update, then use the disc to update their software and pass the original on to the next person (of course, if they were to make a copy for their own use, that'd be up to them).

Normally, I wouldn't advocate either approach, but if Mazda is resistant to making sure that customer satisfaction comes first, then WE'LL make sure that we take care of ourselves.

I bought my RX8 two months ago, but the manufacture date for the car is Aug 2003. This means that although someone may've bought their car several months before I bought mine, they could have a NAV system with newer software (since RX8's with a manufacture date after Dec 2003 have the newer O/S). If I'd known, I'd have looked for a "newer" new RX8 - which may've been a difference of just going to a dealer a few miles further away.

It's interesting to say the least that 4 weeks ago Mazda was NOT going to upgrade my NAV system after the software "disappeared". A week later the dealer called and said they have the original software for the NAV system and to come in for service. They also stated that Mazda would cover this 1 time under warranty. Well, I decided to prolong the service and wait till my A/C amp came in and kill 2 birds with one stone. In the mean time, I threw up a bitch fest with Mazda headquarters about how crappy they treat the buyers of their 8.

I got responses, but none to my liking and nothing that stated I was going to get the upgrade. This past Monday I get a call from the parts department saying they have still have the new NAV unit, NOT software, waiting for me and I'll need to have it installed by today. I was a bit confused thinking maybe he meant the software disc he mentioned 2 weeks earlier. So, I said fine and went to the dealer to have the NAV fixed and at the same time the A/C amp came in as well.

After service was completed, I get into my car and start her up. LOW and BEHOLD Mazda gave me the updated version. They replaced the main unit under warranty.

I'm happy and all, but I still don't think all this is necessary for us buyers to go through hell for a simple upgrade.

Wow, this is a very heated thread. There seems to be a lot of misunderstanding by most and some understanding by few on this upgrade. I dont think the dealers are trying to make this hard on anyone, they really are unsure how this system works, how to troubleshoot it and were they will get hardware or software from. I mean the same guy that checks your oil will be trying to identify a problem in your Nav system?? As the owner and operator of your Nav, you know way more than most at the dealership. The Nav system is manufactured by Panasonic and the software is produced by Navteq. (an arrangement I dont think they like) United Radio is only the service center for this system. VERY EARLY production DVD units seemed to have a reset issue that would crash the system software. this problem has been corrected! I say seemed to have based on all the post from people that crashed there own. The updated software is NOT available for download or at the dealer. I assume Panasonic and Mazda will come up with a plan (that doesnt cost them a lot of money) to distribute upgrades to any and all Nav owners. This system has been on the market just over a year and few have the oldest software . The problem I see with breaking your system so you can get the latest screen saver is the cost involved. Everyone hates the up front cost for there system... well this helps pay the service contracts on replacement (because I want the newest color). This is why the "secret" screen was a secret, so you couldnt hurt your self. Now everyone is upset customer,Mazda,Dealer. Its a good thing no one knows about the superdouble secret screen :)

Originally posted by mazradiodoc
...This is why the "secret" screen was a secret, so you couldnt hurt your self. Now everyone is upset customer,Mazda,Dealer. Its a good thing no one knows about the superdouble secret screen :) Dude, if you want to keep the batcave location a secret, then don't tell them about the superdouble secret screen! ;)

---jps

I agree with what most of what Mazradiodoc said, but realistically, would anything have happened (re: panny/mazda/navteq) to distribute the updated firmware if there hadn't been large numbers of people who nuked their software and brought the problem to the dealers? There seemed to be no reason for Mazda/Panny/Navteq to correct the issue if the owners hadn't brought it up, and apparantly the quickest way to bring the issue up with Mazda has been to go through their pocketbooks (wasted warranty hours they pay for, parts, etc). It's not what any of us would want to do, but here in the real world that's how we (the owners) got the issue addressed (and with surprising speed, too). I guess we'll see how it all turns out, but I don't think any of the customers are sorry that we've pressed the issue (via the backdoor menu (mentioned in the service manual - not too secret)).

Now what's this about the double secret backdoor menu?... ;)

Originally posted by mazradiodoc
I assume Panasonic and Mazda will come up with a plan (that doesnt cost them a lot of money) to distribute upgrades to any and all Nav owners.

you have WAY too much faith in Mazda

here is the M-tip someone asked about (not much to it).

Ref#: 0004185 Sts: OP OPEN Type: HT REPR HINT Dlr Sts: RELEASED
Source: Case Ref: Other:
Subject: NAVI DISPLAY READS "APPLICATION NOT LOADED"

Model Year Affected VIN Range Model Specs
BK*** 04 to 04
FE*** 04 to 04


Some customers may complain of the navigation display not operating
correctly. "Application not loaded. Please insert upgrade disk."- May
be displayed on panel continuously.

Contact National Technical Assistance Hotline for repair information.


The most up to date NAV software version is U9.139 for all that are trying to keep up.

It is true that MNAO did try a program of sending upgrade disc to dealers that would request and have them send it back. they have changed that policy and are reviewing this "application not loaded" problem case by case. I think they have a good idea which DVD players would have this problem and the ones that would/should not.

It is very true that Mazda knows that you know how to erase the system software. and now they know that you know they know!? I think;)

I am going to try and contact Mazda for how they think this will go, I emailed Panasonic today and expect they will answer quickly.

" I don't think any of the customers are sorry that we've pressed the issue (via the backdoor menu (mentioned in the service manual - not too secret))."

If you meant owners manual Boozehound, Im not sure where, the copy I have only has a software disclaimer page.

nope, I meant the shop manual which is readily available online or at your local mazda parts counter.

No he didn't mean the owner's manual. He meant the Service manual... the same thing the techs use to work on your car. Tells you stuff like how to take off the front bumper (so you can do the oil cooler grills).

OK, thanks

Yeah... what is this double secret back door? And as far as Im concerned I could care less that Mazda knows what "we" did to our systems. As far as Im concerned bumper to bumper warranty means that EVERYTHING that goes wrong with the car.. no matter what in the warranty period should be fixed by them. PERIOD... Im so done with Mazda.... Argghhh...

There is no double secret back door, it was a joke. except... well never mind.

Your killin me....lol...

Holy crap I did not even know there was an update to the Navigation, that seems really cool and all. I think all these people trying to get the latest update has pissed off my dealer since I honestly have a screwed up issue with my NAV. My nav gets all crazy at times and gets me lost or states the car is runnig over water and constantly keeps rerouting. I told the dealer this and they gave me this BS attitude how my system is fine, I really hope they don't think I am trying to get a free update I just want my damn $2000 option to actually work correctly!!

go to a few different dealers

I was just in for service of the AC Amplifier and I asked them about upgrading my NAV software. They checked out what I had and what they could get. Told me it would cost $1000 to order the upgraded software on DVD from Mazda NA. WTF?

Has anyone heard from NavTech when their update for the RX8 will be out? I can't get them to reply to me. Suppose I could call.

Originally posted by tripwire
Told me it would cost $1000 to order the upgraded software on DVD from Mazda NA. WTF?

Sounds like the dealer is trying to sell you the map DVD at a very large markup or making you buy a new player. I would say do what everyone else has and erase your software. It will require two trips to the dealer but right now it seems to be the only way.

The only answer from the manufacture is to make sure there is plenty of exchange DVD players and hope not everyone will erase the software.

Just make sure you read all of this thread before you nuke your software - there are risks...

i got mine reprogged but it was a hassle...had to speak to the manager of service because i was told it'd take a month for the upgrade CDs/DVDs to make its rounds...that was along the same time Mazda decided to do away with loaning them out and just start replacing units...so they called and replaced my unit, but not without a questionairre from Mazda on usage

all in all, i think the changes are worth it...now you can search businesses unlike before, the split screen is a bit more helpful, and it actually tells you what highway to get off and on on instead of just "exit highway"...now you can really just listen without the screen

so how is it that you get the split screen setting? My car was just built last month, June, and I was playing around with the NAV, but didn't see anything about a split screen, nor did it come up automatically. Can you tell me what settings I need to look for/change to enable this.

Thanks!

devoid, the split screen appears when it's giving you directions. If there is a right turn up ahead, it will display the map on the left, and on the right it will show how the right turn will look ahead.

My car was built in Dec and has the new software.

Here is how my Nav Update is going.

After about one month of fighting with Mazda here seems to be the procedure that gave results.

1) Report the "Application Not Laoded" problem to your dealer.
2) Dealer verifies problem and calls Mazda Tech Line
3) Dealer now has to contact "United Radio" to receive a standard questionaire that has to be answered by you before a newly programmed unit can be shipped.

(United Radio) is the official place that handles the Mazda Nav System replacements)

4) United Radio will then overnight a new Nav Unit to the dealership once the questionaire is faxed to them and the order has been placed online by your dealer.

(United Radio overnights all orders as their standard shipping procedure)

5) Once the Nav Unit arrives, your dealer will call to schedule an appt. to have it installed.


PS: My Bose 6 CD changer died last week and there is at least a 2 week back order on replacements thru United Radio as of 7-19-2004. I didn't have the hassle of Mazda ordering a replacement CD changer like I did the Nav Systetm.

so how is it that you get the split screen setting? My car was just built last month, June, and I was playing around with the NAV, but didn't see anything about a split screen, nor did it come up automatically. Can you tell me what settings I need to look for/change to enable this.

Thanks!

it only works if you have a destination set and only on expressways...when you're exiting on a ramp, it'll show you all possible exits you can take (sometimes there's more than 1 very close to one another) and draws directional arrows to the correct one...is it necessary? not really, but it's just a little more detailed than before

First off all sorry for my bad English…
I’m a Mazda 3 owner with nav, in Italy. I have just bought a Navteq Europe Map Upgrade 2004/2005 for 294€.
With the DVD Map a got an Application CD I suppose to upgrade the NAV firmware. My hope was to get the Mazda Logo at start up and the famous split screen… I updated the firmware (it took about 2-3 minutes) I replaced my old DVD map with the new one but no Mazda logo and no split screen is appeared. It start with the same old splash screen with the DVD logo and the words Nactech 2001-2002. The functions and menus are exactly the same. The only improvement seems to be the elaboration speed, now it’s a little bit faster and accurate.
My old software version was : M9.99 2003.2
My new software version is : M9.104.2004.1
Now I think there is another firmware level that only mazda or Panasonic can upgrade, but is not the one navteq gave me.
IMPORTANT:
The application CD contain about 3 megabyte of files so if somebody want get the new firmware I can send an e-mail with the all package and the code that represent the CD label …. So if somebody wants it leave his e-mail here….
I’ve never tried to make a cd copy and, since my nav it’s OK I don’t want to try.
Any suggestion...
Bye

Not sure if this applies to Italy, but Navteq sent me this yesterday concerning the US maps:

Tripwire,

The next version is expected to be released later this month or early August. We will not have details of what's included until it's released.

NAVTEQ
Customer Contact Center

Any chance anyone that works at Mazda can make a copy of the update disc for us??

here is the split screen, somewhat useful, but the coolness factor went up a few notches =)

how did you get it to display the split screen? ive gottne the map or the guie but i cant seem to get it to display both. i have a 12-13 hour drive tomorrow i guess i have plenty of time to toy around but i figured i would ask ahead of time instead.

thanks

Here's a situation I experienced. Was driving on interstate and car died. Nothing electrical would work. Luckily, I was able to coast into a rest area, and checked some obvious things - fuses, battery, etc. The neg battery terminal seemed a little loose, but not much, so I tightened it anyway. Car "woke up" after I waited another 20 minutes, but the Nav was blank. Took out map disk and got the now famous "Application not loaded ..." screen.

Okay, made a service appointment to have all this checked out. I had read this thread a while back, so I tried to "steer" them to order the disk and do the reload. After a week or so, today they tell me that they have to get a replacement unit directly from United Radio (exactly as mentioned in CzechsMix's previous post).

Service rep (who I know well) said that some issues/problems have been documented with some Nav units, so the procedure is to replace them. I assume it will most likely have the updated software, but I will loose my saved points since they're not going to send an update disk.

Will advise of outcome.

What's a Media Car?

How do I get Media Car install on my RX8?

i dont understand this... why is mazda having nav units replaced instead of blanket distribution of new OS update CD's? the latter seems a little more cost effective. If the initial reset problems applied to early nav systems, then presumably few systems were affected. I just think a repair procedure would work better by trying the CD first, then replacing the entire unit.

In any case, it's not like the old OS was any good... limited search capability, slow processing, crashes, bitchy voice. NEED NEW OS!

And to finish, I just wanted to say, superduper doublesecret backdoor secret!!!

Hey folks, I'm leary of nuking anything.. I've tried to call a couple of dealers and they don't know of any nav update for the firmware... Anybody know of any Bay Area dealers and a contact who have the firmware?

Thanks in advance!

Question:
What's a Media Car?

Answer:

The pic in this thread showing MediaCar on the stock nav screen was a photoshop job. The other nav screen pics were of the updated nav software.

MediaCar is a Windows-based program that you will need Windows Me, Windows 2000, or Windows XP to run... which obviously means you need a full computer in your car. If you do an A/V tap it would be possible to connect a computer to the stock nav screen (VIA mobo have a tv out) or someone is supposedly making a RGB composite tap for the nav screen. That would be another solution for connecting a computer.

Question:
how did you get it to display the split screen? ive gottne the map or the guie but i cant seem to get it to display both. i have a 12-13 hour drive tomorrow i guess i have plenty of time to toy around but i figured i would ask ahead of time instead.

Answer:

devoid, the split screen appears when it's giving you directions. If there is a right turn up ahead, it will display the map on the left, and on the right it will show how the right turn will look ahead.

My car was built in Dec and has the new software.

AND

it only works if you have a destination set and only on expressways...when you're exiting on a ramp, it'll show you all possible exits you can take (sometimes there's more than 1 very close to one another) and draws directional arrows to the correct one...is it necessary? not really, but it's just a little more detailed than before

If you have a question, and the thread is quite a few pages long, its probably a good guess that someone asked the question. Hope this helps guys! :cool:

btw, in the quote of me above, I had my left/right mixed up :)

I haven't gotten around to checking the software version.

However, my navi system turns on with the Mazda screen. In addition, the zoom level only appears when I change the zoom. Does this mean I have the new version of the software?

yup

Finally got my Nav unit changed out. Observations:

- Overall, most operations seem faster
- New Mazda splash screen on start up
- On the version screen:
-- U.9.136 2003.7 (old was U9.95 2003.1)
-- Same can be seen via one of the secret screens:
NAVI ECU Info Menu\Software\Version Info\Main CPU(F). No other ver info changed there
- Street names on map appear more legible (maybe just my eyes)
- New split screen showing highway exits on left (only when your on an interstate)
- Voice now says the interstate number ("I-whatever"), as well as exit numbers (you don't have to be on the interstate)
- The map scale is only visible while your zoomong in/out
- When entering addresses, a little table is presented to allow you to pick only letters contained in cities/streets that actually exist
- Now you can select a destination by history or intersection - this may have been there before, but if so, I didn't notice.

Of coarse, since they changed out the hardware, I lost all my addresses. Would not have happened if they would have gotten hold of that elusive upgrade disk :)

Now I wish I could:
- Enter a destination by Lat/Lon
- Display the Lat/Lon of a saved address. I know you can get your current Lat/Lon from a couple of the secret screens, but ther's no way to save that in a POI so you can reference it again.
- Edit the address field of a saved address, in addition to the Icon and Name.
- Export/Import addressbook data from/to a PDA or laptop.

Jeff

Jeff,
Was the splash screen different from the information on the beginning of this thread? Is anything different?

Wow, this is a very heated thread. There seems to be a lot of misunderstanding by most and some understanding by few on this upgrade. I dont think the dealers are trying to make this hard on anyone, they really are unsure how this system works, how to troubleshoot it and were they will get hardware or software from. I mean the same guy that checks your oil will be trying to identify a problem in your Nav system?? As the owner and operator of your Nav, you know way more than most at the dealership. The Nav system is manufactured by Panasonic and the software is produced by Navteq. (an arrangement I dont think they like) United Radio is only the service center for this system. VERY EARLY production DVD units seemed to have a reset issue that would crash the system software. this problem has been corrected! I say seemed to have based on all the post from people that crashed there own. The updated software is NOT available for download or at the dealer. I assume Panasonic and Mazda will come up with a plan (that doesnt cost them a lot of money) to distribute upgrades to any and all Nav owners. This system has been on the market just over a year and few have the oldest software . The problem I see with breaking your system so you can get the latest screen saver is the cost involved. Everyone hates the up front cost for there system... well this helps pay the service contracts on replacement (because I want the newest color). This is why the "secret" screen was a secret, so you couldnt hurt your self. Now everyone is upset customer,Mazda,Dealer. Its a good thing no one knows about the superdouble secret screen :)

I agree completely.

For all the people who are fucking up their system on purpose you are being very selfish and doing everyone a disservice.

If you didn't like the Nav when you bought the car, then don't buy the car. Now that there are updates people feel entitled to have them at any cost.

It is no different than an insurance scam. If you want to go make some cheap money go fake whiplash, but don't fuck with our Mazda service reps. They will become jaded over time and they will think customers are always trying to screw with them.

This is not free money somebody has to pay.

-Mr. Wigggles

(Ps. If you wait one more year they will probably send out a replacement DVD to things anyway.)

WOAH...calm down

first off WHY WOULD mazda service reps become jaded? THEY ARE MAKING MONEY ON FXING THE DAMN THING

Second...if they are going to give us a half-assed nav unit and charge us $2k for it we can damn do whatever we want to it...they should have locked us out of reseting the memory...their loss MY gain and their gain for a happy customer

They should be updating this for free...did I mention it was two damn thousand damn dollars

ok, peace

I agree with truemagellen... For $2000 bucks it should be a free upgrade. PERIOD. Mazda is obviously making this harder than it should be. I watched the service tech pop the cd-rom into my unit, taking all of one minute to load, and then I was on my way. They didnt have to pull the car apart, the units are NOT broken. But rather than spending a few bucks on getting some upgrade cds made, they are having the units pulled and replaced. That makes NO sense to me. Lets see, lets just replace the engine instead of changing the spark plugs? Mazda is making it costly on themselves in this instance, NOT the consumer that wants a well deserved upgrade. And as I pointed out, it is not just a "color" or a "splash screen" the voice assistance is MORE than worth the upgrade.

So all of you that are pissed off, then just chill out... obviously YOU didnt shell out the 2K.

Let's all pick the same day to call Mazda North American and complain. If they field several hundred calls the SAME day, maybe they will get a clue. Any thoughts on that idea?

Jeff,
Was the splash screen different from the information on the beginning of this thread? Is anything different?

My "upgrade" appears similar to what's been reported earlier.

Jeff

I agree...lets call them till they have to wake Mr. Matsuda from the dead to help us

amen Mazda

WOAH...calm down

first off WHY WOULD mazda service reps become jaded? THEY ARE MAKING MONEY ON FXING THE DAMN THING

Second...if they are going to give us a half-assed nav unit and charge us $2k for it we can damn do whatever we want to it...they should have locked us out of reseting the memory...their loss MY gain and their gain for a happy customer

They should be updating this for free...did I mention it was two damn thousand damn dollars

ok, peace

Okay,

Yeah, I don't like my engine. Maybe I should milk the tank or something.

You weren't charged for it. YOU PAID FOR IT. There is a difference.

Why don't you walk into your Mazda dealer and tell the truth:

"I used to like my Nav system, but now that there's an upgrade I'm not satisfied anymore and I have zero patience. That's why I sabotaged my Nav system. Now, fix it under warranty, please."

-Mr. Wigggles

Just out of curiousity Mr. Wiggles, do you have a Nav system?

I'm interested to know what that "Media Car" program is too. How does it work? Is it a factory option or aftermarket? What benefits does it offer?

Also, is Mazda required to fix the nav system after you erase the program, or do they just tell you to take the DVD they already gave you and re-install it all?

Sorry about that post, I didn't read all 13 pages before I put it up there

Bump. I'm disappointed that this all hasn't been worked out by now. I thought we'd have some clarification by now from Mazda. I've got to get my oil changed next week and I just know what's going to happen when I ask about the NAV update... blank stare, then sad excuse making no sense whatsoever.

[QUOTE=MEGAREDS]...disappointed that this all hasn't been worked out by now...QUOTE]Me2. I keep calling once a month & keep getting the same shoulder shrug. :mad: I really don't mind paying whatever Mazda wants to charge, since I think they've started us out with a real bargin. :rolleyes: Don't like the thought of having to "fight" for each legitimate fix, especially when they are readily available. (30k miles, 1 year & still can't wait to jump in and zooom! :D )

I didn't wanna start a new thread, so...
Can anyone please answer me a simple (and silly probably) question:

do you guys leave the Nav disc in the DVD player all the time? so when you need those directions just pop up the screen and go? or you insert it every time you wanna use it?

I am wondering if any damage can be done, because the disc remains in the player all the time... roads are really bumpy here.

leave it in the player...it is morelikely to be damaged if you take it out...

the drives on mobile (and on many home dvd/computer drives) have rubber bumpers that protect the disc incase a severe jolt is sustainted...if you hit a BAD bump the map may not update for a few seconds but it is unlikely since map data is spooled from the surrounding areas into the ram

hey your in Thessaloniki...nice place beautiful (co-worker just came back from olympics and vacationing in Thessaloniki)...g-d would I love to live their with my 8

nice post count too :)

the map preloads a lot of data. You can tell when it has to load more from the cdrom because it will spin up the cd, then start reading.... which takes a while and makes the navi appear to have slowed down or locked up. Try zooming out the most you can, that will usually make it load new data. If your car is turned off, you'll be able to hear the DVD drive activating.

Thanks guys!

truemagellen, yes my city is a nice place to live indeed. Its not chaos like Athens, but big enough (about 1.5 million ppl) to have almost everything. You should see all the beaches and all the girls around in summertime:D
the only bad thing is, that the Nav does not work here yet :o:mad:!!! I know its sound funny, it has to do with the maps. Greece is not included in the DVD, but I'll get it up and running soon... I use it only for showing off :rolleyes::cool: (not many cars here have nav systems)
so the disc is gonna stay there for good;)

oh yes, about the post count... I can't help myself, I love my 8 and this forum (learned so much) ...my user name says it all!

I have 3 carputers in 3 cars in my family...(all hondas! )
i turned my accord in for rx8...took carputer out and now i have a problem since i have a a factory nav screen.
I know i am a noob here, but i am pretty long in the carputer forums....to the point, I been reading posts, and it seems that piineer $200 tv turner is an option...then the avelectronic.com is a $500 option and now this vga to rgb+sync is the third...

If anyone can help me understand, what is a way to connect either a composite or a vga signal coming out of my carputer?!

Please please please...any help if relevant

Ok I check now my version:
Area DVD:Seamless Western Europe
Version DVD: 12.30.20.3
Software Version: M9.99 2003.2

Can an European user help me and send me the cd-rom to upgrade?
Thanks

this is hopeless

I want the damn upgrade MAZDA!

I want the damn upgrade MAZDA!

talk to thew...he owns rx8garage.net he does upgrades he is a vendor on thiss forum

Ok just read throught this entire thread and I have some comments to make. Let me first say that I do not have an 8 yet, i decided to wait to for a FI option (either aftermarket or MS version). About 8 pages back there were a couple analogies about bending rims and software/hardware companies, well the bent rims analogy was really stupid. The software/hardware companies use their product to compete directly with other software/hardware companies, in order for them to stay competitive it is in their best interest to provide regular updates. Mazda is not selling a NAV system, they are selling a car, the car is what competes against the competition, not the NAV system. Now I see that since everyone was deleting their OS and it seems Mazda's answer to stop this was to replace the entire system, probably in hopes to start to curb the numbers of this happening, a "make it a pain and most of us will let it go" mentality I think. Now for everyone about to flame me for not having paid for the system, lemme say this: I think mazda SHOULD provide any firmware upgrades to any electronics to the vehicles that are in the shop anyway, they only take a few minute to do. That would be the "customer first" thing to do to help with customer loyalty! (especially for $2K) The price of a DVD is negligable compared to an entire new unit+service work. :confused: But the fact of the matter is there are not enough of us making the complaints to make a real difference to mazda unfortunately, and that is why they do not have the customer service ratings some of the other dealers have (because they dont strive to make everyone happy) After reading this thread, I think I will add some stipulations to my sales contract before I buy. Little things like any easy firmware, ecu flashes, and any other upgrades that do not require hardware upgrades will be covered under warranty ;) Sorry for the rant, I just wish Mazda would step up, there is just so much potential for them right now.

I questioned my dealer and since the car is still under warrenty they will provide the latest nav update FREEEEE :p

I questioned my dealer and since the car is still under warrenty they will provide the latest nav update FREEEEE :p

that is exactly what happened with mine...but no one listened to me

still it is very hard so ask thew at rx8garage.net he has a service to update it

I questioned my dealer and since the car is still under warrenty they will provide the latest nav update FREEEEE :pTrackrat,

That Long Beach Mazda on Cherry? Who did you deal with? I've asked at Alhambra and Cerritos and they both blew me off. They are saying that a new CD isn't due until 2006!

Did you get your car in 2003 or 2004? Previous posts have indicated that the new h/w installed in 2004 builds is needed to take the latest s/w. If yours is one of the 2003 cars with the old navs (like mine) did they actually change out the h/w? Did you need to "break" the s/w so they could justify the install or they do it just because you asked?

What are the version numbers of your old and new s/w? How many miles on your ride? Mine just turned 31K. Ain't this car the greatest?!!

thx,

Gary
Newport Beach

P.S. I used to hang a lot in LB in the sixties. Belonged to the "Tribe of Thumb" anti-war commune operating out of the Phineas head shop on Anaheim and Cherry. Met Ron Kovic (Kerry's bud) who was organizing out of the VVAW office that we set up for them next door. I was the group's mechanic. We also ran the LB Free Press and bunch of other rad stuff with all the college IQs. Pretty interesting times, those!

Did anyone get the new updated map DVD and system software from Navteq? :confused:

No, If you find it....contact me!

you tracking your stuff tom ? PM me

Is there a new map available???

Is there a new map available???

nope keeps getting delayed vaporwear

Call Navteq and was told the new updated DVD will be available in Feb, 2005. Only new map DVD available, no system software upgrade disc so far....WTF??? :mad:

thats because there is no system upgrade disc if you have the older firmware...

oh no I feel an old debate popping up again, yikes

but i can update the system for you.. you have to hurry the upgrade program will end come the new year.

How much will the new map DVD cost?

you mean a new unit? or the upgrade ? the firmware upgrade is $50.00
if you bought a new DVD unit oem MAZDA from me or say Trussville it would be about $200 I think.. but theres no way to know if thats an older unit.. or not.

yes it will end come the new year. the date is not set yet. but I need everyone to know..
when will you store your baby ?

Thew,

Can you give us the full details on your Nav update? What features does it specifically add? Any map updates? Is it just a new Nav DVD or a reflash of the hardware? Price?

Thanks!

its pretty much all here ..

just read above .. but its not a map update.. its a Firmware upgrade so the unit will run faster and better. It will give you faster screen loads, Better Text entry, You can turn off the Voice from the map window, you get a better split screen and the System announces Freeway names.
Price is $50.00 and it takes about 1 day to turn around once i get the unit.
same with the HU upgrade.

To upgrade both units Head Unit and Nav DVD cost $75.00

Cool! Count me in for the upgrade of both units. :D

actually, this weekend is the last time I am taking her out for a drive... going on jack stands then, so as not to develop a plat spot on the tires.


Not to say putting your car up on stands isint a good idea....but,

I had my RX8 stored for three months+ and had no flat spotting. From my understanding, newer radial tires do not suffer from flat spotting like tires did many years ago.

:)

For all who are looking for the Nav hidden menus - this is old but I keep seeing people ask for it. One more time.

Thanks agan to who ever had the free time to figure this stuff out in the first place.

For all who are looking for the Nav hidden menus - this is old but I keep seeing people ask for it. One more time.

Thanks agan to who ever had the free time to figure this stuff out in the first place.


What screen do you do Backdoor 1, 2, & 3 on?




Backdoor 1:

Up, Up, Up, Down, Down, Down, Up, Up

Backdoor 2:

Up, Up, Down, Down

Backdoor 3:

Up, Up, Up, Down, Down, Down, Up, Down


There's yet a different menu screen as well that gives a more accurate
text reading, but still not perfect:

1. Open the menu
2. Choose "setup menu"
3. Choose "system information"
4. Choose "version"
5. Push the joystick forward 3 times
6. Push the joystick rearward 3 times
7. Push the joystick forward 2 times
8. Select the second menu option- something like Vehicle Sensors

This screen displays vehicle speed in km/h, voltage reading, and the gyro
output voltage. I was toying with this on the way home and quickly realized
this isn't GPS measured speed, but input from the vehicles speed sensors.

Sorry again the information below was stolen from another post....

"Ask and you shall receive. Enjoy:

From the System Setup | Version Information page:
Backdoor #1: up, up, down, down

Backdoor #2 (System Analysis):
up, up, up, down, down, down, up, down

Backdoor #3 (NAVI ECU Info Menu):
up, up, up, down, down, down, up, up

Of course you should be very careful in there as you can potentially render your NAVI useless."

Be careful of the blank screen option. If you trigger this, the screen will go white and stay white. In that case, don't panic by pushing random buttons... just restart the car.

its pretty much all here ..

just read above .. but its not a map update.. its a Firmware upgrade so the unit will run faster and better. It will give you faster screen loads, Better Text entry, You can turn off the Voice from the map window, you get a better split screen and the System announces Freeway names.
Price is $50.00 and it takes about 1 day to turn around once i get the unit.
same with the HU upgrade.

To upgrade both units Head Unit and Nav DVD cost $75.00

it is better resolution too

What is the latest firmware? I have the split screen and some of the other things mentioned in this thread, but I want to see if the version I have is the latest firmware. Mine is a 2004.

I definitely would've paid a reasonable amount ~$30-50 for the update. But there's no way to obtain an update without the aforementioned hoop-jumping. Furthermore, I don't see any reason that the dealers don't have a copy of the software and just update the older cars that come in, while they're in the warranty period. The cost of 1.5 minutes time would certainly be worth all the good will it garnered with their customers. Hell, most software I buy is supported (updates and all) within a reasonable amount of time (3-4 years), and updates are included. To me, it's like I'm just trying to recover the cost of being an "early adopter." When resale comes up in a few years, why should a later 2004 have more value than my car? Just think of the upgrades that I would've missed by sitting on my a$$ - AC amplifier, M reflash (it wasn't always mandatory service), insulated cupholder area, new oil pan and optical sensor, and so on.

Fast-forward to February '05. I just got back from the dealership after my 30K service, and was told by the service tech that they were informed in a Mazda training session that the updates will not be performed. I have to go to NavTech directly, and for a price, they will send me an upgrade disc, which I apparently have to return to them. He didn't sound real sure about the process, but he definitely thought it was a raw deal, especially for us pre-order folks. I'l be contacting Mazda customer service about this. It's completely ridiculous that a 5-minute process can't be done as a courtesy. Why should my '04 model year be running older software than other '04 models? I'm pretty pissed off about it.

It's completely ridiculous that a 5-minute process can't be done as a courtesy. Why should my '04 model year be running older software than other '04 models? I'm pretty pissed off about it.

Amen. It was a $2000 option. There is no reason I can see that some '04 owners were given better firmware than other '04 owners.

Sorry to ressurect this thread but I just got my second RX-8 last week which was a very old 2004 RX-8 (build date from June 2003) and it DEFINITELY has the older navigation system software/firmware because there's no Mazda logo screen that starts up when I activate the nav, takes longer to load screens than my 6 year old computer, and it's a pain in the ass to enter information with this thing. Also there's no "split screen" mode or whatever

What am I going to have to do down at the dealerships to get one of them to update to the latest firmware? Did all of you that had the old firmware like me eventually get yours updated or are some of you still using the old one?

MAzda will do nothing..
you will have to send it to us for upgrade.. or live with it :)..

I thought you were stopping the upgrades, Thew, at the end of 2004. Same deal still applies?

just for a vaction:) .. same price , bat chanellle..

I just got off the phone with Mazda North America (1-800-222-5500) and they say that the NAV Operational Software Upgrade (not maps) will be sent out by Mazda to the people who need it. The map upgrades will have to be purchased through NAVTEQ, but are not available as of yet. I received an email from NAVTEQ stating that the upgrade should be available around the end of Sept. We shall see though!

I just got off the phone with Mazda North America (1-800-222-5500) and they say that the NAV Operational Software Upgrade (not maps) will be sent out by Mazda to the people who need it. The map upgrades will have to be purchased through NAVTEQ, but are not available as of yet. I received an email from NAVTEQ stating that the upgrade should be available around the end of Sept. We shall see though!

Thanks for the info... are they sending the firmware upgrade out to people who complain, or to everyone with an older VIN#/NAV unit?

I just got off the phone with Mazda North America (1-800-222-5500) and they say that the NAV Operational Software Upgrade (not maps) will be sent out by Mazda to the people who need it. The map upgrades will have to be purchased through NAVTEQ, but are not available as of yet. I received an email from NAVTEQ stating that the upgrade should be available around the end of Sept. We shall see though!

muhahahahahaha...more than a year ago in June Navteq and Mazda said the disc would be for sale August of 2004 then they bumped it to September of 2004...where are we now...hmmmmmmmmmm August of 2005!!!!!!!!!!


START CALLING MAZDA...GIVE THEM THE BIG FU!

Still some serious decipton going on here..
The Upgrade requires more than a CD full of Code.. This is just the way it is.
The MAp..Yea they said that last April.

Trust me folks the new map is not all that Hot.. Its not like the system does anything new. You just have some streets that were not there before. IN my area i have a bout 3 that they added.. Yes I have a copy of that new map disk! and no i cant copy it or give it to you. But IT is a real thing.. I just dont understand why they are not releasing it.

Still some serious decipton going on here..
The Upgrade requires more than a CD full of Code.. This is just the way it is.
The MAp..Yea they said that last April.

Trust me folks the new map is not all that Hot.. Its not like the system does anything new. You just have some streets that were not there before. IN my area i have a bout 3 rodes that they added.. Yes I have a copy of that new map disk! and no i cant copy it or give it to you. But IT is a real thing.. I just dont understand why they are not releasing it.

get ready for lots of emails...now that the cat is out of the bag (Kaos is out of the bag! haha :D)

Still some serious decipton going on here..
The Upgrade requires more than a CD full of Code.. This is just the way it is.


Then why were there copies of the firmware upgrade DVD at certain dealerships last year, and several people got their units upgraded until Mazda put a stop to it?

Then why were there copies of the firmware upgrade DVD at certain dealerships last year, and several people got their units upgraded until Mazda put a stop to it?

oh boy this is going to start another debate like the huge one of July 2004 :p

essentially there are two different upgrades involved I believe was the consensus...one firmware based, by disc (a few of us) and one hardware plus firmware needed (most of us).

I personally had to have the hardware upgraded (May 2003 build)...I knew a guy at my dealership who made it easy since the dealerships didn't have the capability to upgrade the hardware only the firmware by disc...and swapped my NAVdrive unit for a brand new drive August of 2004.

This difference is apparent in the varying OS releases and the significant improvement between the first manufactured 8s and the more recently manufactured 8s (resolution upgraded, speed upgraded, etc. while the more recent is simply the keyboard style input and some other minor features)

I called Mazda. They said that I needed the updated firmware prior to loading the new maps (duh!). He said that they hope to have these mailed out to the customers before the end of August. We will see. Sounded like we could probably share firmware disks if no hardware upgrades are needed.

how the fuck can I get one of those I bought the rx 8 without the GPS how do I get one

how the fuck can I get one of those I bought the rx 8 without the GPS how do I get one
You could fucking trade your fucking car in on one that is fucking equipped with the fucking GPS option.

You could fucking trade your fucking car in on one that is fucking equipped with the fucking GPS option.

Fucking great idea!