Recalls
Technical Service Bulletins (TSBs)

2024 MAZDA CX-5 Technical Service Bulletins

Technical Service Bulletin information provided by National Highway Traffic Safety Administration

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ENGINE

RECORD_ID: 5028834
NHTSA Item Number: 11011133
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: 01-005-24c
Date Posted: Nov 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ENGINE

RECORD_ID: 5028873
NHTSA Item Number: 11011137
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SSPD8 Owner Letter
Date Posted: Nov 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8
COMMUNICATIONTYPE: Warranty Program/Extension
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: On certain subject vehicles, the check engine light is illuminated with diagnostic trouble code (DTC) P0126, due to the fail-safe thermostat being stuck open. Additionally, you may notice one or more of the following symptoms: -Engine takes longer to warm
UNKNOWN OR OTHER

RECORD_ID: 5028908
NHTSA Item Number: 11011138
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-017-24c
Date Posted: Nov 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Infotainment Center Display
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
ELECTRICAL SYSTEM

RECORD_ID: 5028940
NHTSA Item Number: 11011140
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-070-24a
Date Posted: Nov 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Telematics Control
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
UNKNOWN OR OTHER

RECORD_ID: 5029005
NHTSA Item Number: 11011141
Replacement Service Bulletin Number: N/A
Date Added: Dec 4, 2024
Bulletin Number: SA-081-24
Date Posted: Nov 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Interior Trim
Summary: Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.
SERVICE BRAKES

RECORD_ID: 4990333
NHTSA Item Number: 11009644
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-016-24c
Date Posted: Oct 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
POWER TRAIN

RECORD_ID: 4990440
NHTSA Item Number: 11009654
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-079-24
Date Posted: Oct 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Automatic Transaxle
Summary: The SKYACTIV-DRIVE FW6A-EL AT uses â€œAutomatic Transmission Fluid (ATF) Type: FZâ€. Only use â€œATF-FZâ€ to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction f
ELECTRICAL SYSTEM

RECORD_ID: 4990493
NHTSA Item Number: 11009655
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SA-031-24a
Date Posted: Oct 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dea
ENGINE

RECORD_ID: 4990575
NHTSA Item Number: 11009664
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SSPD8 Dealer Letter
Date Posted: Oct 31, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8
COMMUNICATIONTYPE: Warranty Program/Extension
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are
ENGINE

RECORD_ID: 4990582
NHTSA Item Number: 11009665
Replacement Service Bulletin Number: N/A
Date Added: Nov 4, 2024
Bulletin Number: SSPD8 Repair
Date Posted: Oct 31, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: SSPD8
COMMUNICATIONTYPE: Warranty Program/Extension
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are
POWER TRAIN

RECORD_ID: 4990222
NHTSA Item Number: 11009628
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 05-006-24
Date Posted: Oct 3, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce
POWER TRAIN

RECORD_ID: 4990225
NHTSA Item Number: 11009629
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 05-006-24a
Date Posted: Oct 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce
POWER TRAIN

RECORD_ID: 4990230
NHTSA Item Number: 11009630
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 05-006-24b
Date Posted: Oct 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of a shift shock when shifting from 2nd to 3rd when the engine is cold. This is caused by improper TCM control logic. To eliminate this concern, the TCM control logic has been modified. NOTE: If the calibration file of the conce
STRUCTURE: BODY

RECORD_ID: 4990245
NHTSA Item Number: 11009634
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 09-022-24b
Date Posted: Oct 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
STRUCTURE: BODY

RECORD_ID: 4990272
NHTSA Item Number: 11009639
Replacement Service Bulletin Number: N/A
Date Added: Nov 3, 2024
Bulletin Number: 09-046-24
Date Posted: Oct 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Paint
Summary: Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and
ELECTRICAL SYSTEM

RECORD_ID: 4945249
NHTSA Item Number: 11008568
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: 09-001-24g
Date Posted: Sep 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may experience a â€œTelematics Malfunctionâ€ message in the instrument cluster with DTC U3000: 00-TCU (Emergency call unit/telematics communication unit internal malfunction) or U3000: 04-TCU (Telematics communication unit internal malfunction) s
ELECTRICAL SYSTEM

RECORD_ID: 4945324
NHTSA Item Number: 11008571
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-006-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
UNKNOWN OR OTHER

RECORD_ID: 4945325
NHTSA Item Number: 11008571
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-006-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
ENGINE

RECORD_ID: 4945362
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
ELECTRICAL SYSTEM

RECORD_ID: 4945450
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
EXTERIOR LIGHTING

RECORD_ID: 4945451
NHTSA Item Number: 11008573
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-017-24b
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unl
UNKNOWN OR OTHER

RECORD_ID: 4945463
NHTSA Item Number: 11008574
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-064-24
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
ELECTRICAL SYSTEM

RECORD_ID: 4945464
NHTSA Item Number: 11008574
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-064-24
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
ELECTRICAL SYSTEM

RECORD_ID: 4945511
NHTSA Item Number: 11008575
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-065-24
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Navigation System
Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
ELECTRICAL SYSTEM

RECORD_ID: 4945552
NHTSA Item Number: 11008576
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-067-24
Date Posted: Sep 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting.
UNKNOWN OR OTHER

RECORD_ID: 4945571
NHTSA Item Number: 11008577
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-068-24
Date Posted: Sep 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Instrument Cluster
Summary: Some customers may complain about scratches on the instrument cluster lens.
ELECTRICAL SYSTEM

RECORD_ID: 4945656
NHTSA Item Number: 11008578
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-070-24
Date Posted: Sep 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
ELECTRICAL SYSTEM

RECORD_ID: 4945668
NHTSA Item Number: 11008579
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-009-24c
Date Posted: Sep 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
ELECTRICAL SYSTEM

RECORD_ID: 4945705
NHTSA Item Number: 11008580
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2024
Bulletin Number: SA-009-24d
Date Posted: Sep 24, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connect Services - Frequently Asked Questions (FAQ)
UNKNOWN OR OTHER

RECORD_ID: 4873212
NHTSA Item Number: 11006904
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-051-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Heater
Summary: Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: Engine at idle Transmission in drive Foot on the brake pedal A/C OFF Audio OFF
UNKNOWN OR OTHER

RECORD_ID: 4873423
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
STRUCTURE: BODY

RECORD_ID: 4873424
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
ELECTRICAL SYSTEM

RECORD_ID: 4873425
NHTSA Item Number: 11006917
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-050-24
Date Posted: Aug 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not
ENGINE

RECORD_ID: 4876438
NHTSA Item Number: 11006981
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 01-005-24b
Date Posted: Aug 29, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ELECTRICAL SYSTEM

RECORD_ID: 4876740
NHTSA Item Number: 11006987
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 09-038-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Odometer
Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ€™s responsibility to comply with Federa
UNKNOWN OR OTHER

RECORD_ID: 4876743
NHTSA Item Number: 11006987
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: 09-038-24
Date Posted: Aug 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Odometer
Summary: In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ€™s responsibility to comply with Federa
ELECTRICAL SYSTEM

RECORD_ID: 4877066
NHTSA Item Number: 11006995
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-006-24b
Date Posted: Aug 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
UNKNOWN OR OTHER

RECORD_ID: 4877069
NHTSA Item Number: 11006995
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-006-24b
Date Posted: Aug 5, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
SERVICE BRAKES

RECORD_ID: 4877292
NHTSA Item Number: 11007009
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-016-24b
Date Posted: Aug 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
ENGINE

RECORD_ID: 4877430
NHTSA Item Number: 11007010
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-052-24
Date Posted: Aug 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is
POWER TRAIN

RECORD_ID: 4877431
NHTSA Item Number: 11007010
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-052-24
Date Posted: Aug 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is
UNKNOWN OR OTHER

RECORD_ID: 4877535
NHTSA Item Number: 11007013
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-053-24
Date Posted: Aug 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Keys
Summary: Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
POWER TRAIN

RECORD_ID: 4877612
NHTSA Item Number: 11007015
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-055-24
Date Posted: Aug 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Automatic Transmission
Summary: A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023, 2024 and 2025 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance. For easy identification, ATF-A7
STRUCTURE: BODY

RECORD_ID: 4877718
NHTSA Item Number: 11007018
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-056-24
Date Posted: Aug 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Interior Trim
Summary: Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove t
ELECTRICAL SYSTEM

RECORD_ID: 4877893
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
UNKNOWN OR OTHER

RECORD_ID: 4877894
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ENGINE

RECORD_ID: 4877895
NHTSA Item Number: 11007019
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-057-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
STRUCTURE: BODY

RECORD_ID: 4878274
NHTSA Item Number: 11007022
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-058-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Exterior Trim
Summary: Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
STEERING

RECORD_ID: 4878386
NHTSA Item Number: 11007027
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-060-24
Date Posted: Aug 15, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
ELECTRICAL SYSTEM

RECORD_ID: 4878409
NHTSA Item Number: 11007029
Replacement Service Bulletin Number: N/A
Date Added: Sep 4, 2024
Bulletin Number: SA-062-24
Date Posted: Aug 26, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: For improvement of electrical diagnosis, the SKYACTIVÂ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÂ® vehicles and compare suspect terminal drag
UNKNOWN OR OTHER

RECORD_ID: 4825579
NHTSA Item Number: 11005671
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2024
Bulletin Number: SA-011-24b
Date Posted: Jul 29, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Scheduled maintenance
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per
SERVICE BRAKES

RECORD_ID: 4821762
NHTSA Item Number: 11005528
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 04-003-24
Date Posted: Jul 9, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th
ELECTRICAL SYSTEM

RECORD_ID: 4821800
NHTSA Item Number: 11005538
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-001-24e
Date Posted: Jul 2, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Telematics communications
Summary: Some customers may experience a â€œTelematics Malfunctionâ€ message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communicat
ELECTRICAL SYSTEM

RECORD_ID: 4821855
NHTSA Item Number: 11005549
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-022-24a
Date Posted: Jul 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
STRUCTURE: BODY

RECORD_ID: 4821856
NHTSA Item Number: 11005549
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-022-24a
Date Posted: Jul 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Power Liftgate
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
SEATS

RECORD_ID: 4821899
NHTSA Item Number: 11005551
Replacement Service Bulletin Number: N/A
Date Added: Aug 2, 2024
Bulletin Number: 09-036-24
Date Posted: Jul 18, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first pres
ENGINE

RECORD_ID: 4781234
NHTSA Item Number: 11003349
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 01-005-24
Date Posted: Jun 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ENGINE

RECORD_ID: 4781275
NHTSA Item Number: 11003350
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 01-005-24a
Date Posted: Jun 28, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ENGINE

RECORD_ID: 4781285
NHTSA Item Number: 11003351
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 01-005-24 Dlr Ltr
Date Posted: Jun 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: Some customers may experience a check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light s
ELECTRICAL SYSTEM

RECORD_ID: 4781381
NHTSA Item Number: 11003357
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: 09-030-24
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Audio System
Summary: Some customers may experience the following symptoms: No sound from some audio sources (AM, FM, SiriusXMÂ®) after turning the ignition on. Radio station selection (AM, FM, SiriusXMÂ®) changes unintentionally after turning the ignition on. Audio source cannot
ENGINE

RECORD_ID: 4781390
NHTSA Item Number: 11003358
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: PF-24-09
Date Posted: Jun 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: A new repair procedure has been developed to address DTC P0126: 00 on SKYACTIV-G 2.0/2.5L engines (non-turbo). Mazda has introduced a replacement kit of the thermostat located within the Coolant Control Valve (CCV). NOTE: It is no longer necessary to replac
UNKNOWN OR OTHER

RECORD_ID: 4781440
NHTSA Item Number: 11003395
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-009-24b
Date Posted: Jun 29, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Mazda Connect
Summary: Mazda Connected Services - Frequently Asked Questions (FAQ)
SERVICE BRAKES

RECORD_ID: 4781474
NHTSA Item Number: 11003396
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-016-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
WHEELS

RECORD_ID: 4781545
NHTSA Item Number: 11003397
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-022-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati
UNKNOWN OR OTHER

RECORD_ID: 4781784
NHTSA Item Number: 11003398
Replacement Service Bulletin Number: N/A
Date Added: Jul 5, 2024
Bulletin Number: SA-011-24a
Date Posted: Jun 7, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Scheduled Maintenance
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services per
ENGINE

RECORD_ID: 4719005
NHTSA Item Number: 11000775
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-035-24
Date Posted: Jun 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Cooling System
Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne
STRUCTURE: BODY

RECORD_ID: 4719032
NHTSA Item Number: 11000778
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-036-24
Date Posted: Jun 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STRUCTURE: BODY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Monitor
Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360Â°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Explain the cause
ELECTRICAL SYSTEM

RECORD_ID: 4719084
NHTSA Item Number: 11000782
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-031-24
Date Posted: May 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dea
ELECTRICAL SYSTEM

RECORD_ID: 4719127
NHTSA Item Number: 11000785
Replacement Service Bulletin Number: N/A
Date Added: Jun 4, 2024
Bulletin Number: SA-032-24
Date Posted: May 22, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Other
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: Battery
Summary: The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle ba
ENGINE AND ENGINE COOLING

RECORD_ID: 4694974
NHTSA Item Number: 10254186
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-024-24
Date Posted: Apr 19, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and o
UNKNOWN OR OTHER

RECORD_ID: 4695164
NHTSA Item Number: 10254189
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: 09-001-24c
Date Posted: Apr 26, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
EXTERIOR LIGHTING

RECORD_ID: 4695201
NHTSA Item Number: 10254190
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-017-24a
Date Posted: Apr 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4695230
NHTSA Item Number: 10254190
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-017-24a
Date Posted: Apr 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
ENGINE AND ENGINE COOLING

RECORD_ID: 4695243
NHTSA Item Number: 10254190
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-017-24a
Date Posted: Apr 11, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock /
WHEELS

RECORD_ID: 4695264
NHTSA Item Number: 10254191
Replacement Service Bulletin Number: N/A
Date Added: May 4, 2024
Bulletin Number: SA-022-24
Date Posted: Apr 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coati
ELECTRICAL SYSTEM

RECORD_ID: 4690899
NHTSA Item Number: 10254088
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: 09-022-24
Date Posted: Apr 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
LATCHES/LOCKS/LINKAGES

RECORD_ID: 4690908
NHTSA Item Number: 10254088
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: 09-022-24
Date Posted: Apr 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: LATCHES/LOCKS/LINKAGES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is parked or stopped. Due to the shape of the 7th generation remote transmitter, the power liftgate button may be long pressed unintentionally in a pocket
EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE

RECORD_ID: 4690917
NHTSA Item Number: 10254091
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: 16-002-24
Date Posted: Apr 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the following symptoms with these software versions: (7000C0A-NA12_10016) It may not be possible to connect to the iPhone. The CarPlay icon may not be displayed. The status of an unintended check box may change when adjusti
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4690918
NHTSA Item Number: 10254091
Replacement Service Bulletin Number: N/A
Date Added: May 3, 2024
Bulletin Number: 16-002-24
Date Posted: Apr 25, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the following symptoms with these software versions: (7000C0A-NA12_10016) It may not be possible to connect to the iPhone. The CarPlay icon may not be displayed. The status of an unintended check box may change when adjusti
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4646752
NHTSA Item Number: 10252503
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: 09-001-24b
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
POWER TRAIN

RECORD_ID: 4646851
NHTSA Item Number: 10252507
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: PF-24-03
Date Posted: Mar 6, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide support in such cases, a temporary lookup guide has been developed for assistanc
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4646917
NHTSA Item Number: 10252508
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-016-24
Date Posted: Mar 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better as
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4646935
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
ELECTRICAL SYSTEM

RECORD_ID: 4646988
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
ENGINE AND ENGINE COOLING

RECORD_ID: 4646991
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
EQUIPMENT

RECORD_ID: 4647004
NHTSA Item Number: 10252509
Replacement Service Bulletin Number: N/A
Date Added: Apr 3, 2024
Bulletin Number: SA-017-24
Date Posted: Mar 14, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock /
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4613516
NHTSA Item Number: 10251361
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: 09-001-24a
Date Posted: Feb 13, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
TIRES

RECORD_ID: 4613817
NHTSA Item Number: 10251369
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-013-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
WHEELS

RECORD_ID: 4613820
NHTSA Item Number: 10251369
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-013-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
SUSPENSION

RECORD_ID: 4613823
NHTSA Item Number: 10251369
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-013-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by impro
TIRES

RECORD_ID: 4613864
NHTSA Item Number: 10251370
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-014-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable
WHEELS

RECORD_ID: 4613893
NHTSA Item Number: 10251370
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-014-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable
TIRES: SIDEWALL

RECORD_ID: 4613913
NHTSA Item Number: 10251370
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-014-24
Date Posted: Feb 16, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: TIRES: SIDEWALL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable
ELECTRICAL SYSTEM

RECORD_ID: 4613991
NHTSA Item Number: 10251373
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-006-24
Date Posted: Feb 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4613998
NHTSA Item Number: 10251373
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-006-24
Date Posted: Feb 1, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
POWER TRAIN

RECORD_ID: 4614445
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4614815
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
STEERING

RECORD_ID: 4614900
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
WHEELS

RECORD_ID: 4614949
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: WHEELS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
ENGINE AND ENGINE COOLING

RECORD_ID: 4614953
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
TIRES

RECORD_ID: 4615179
NHTSA Item Number: 10251387
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-011-24
Date Posted: Feb 12, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: TIRES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services pe
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4615328
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ENGINE AND ENGINE COOLING

RECORD_ID: 4615337
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4615349
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT

RECORD_ID: 4615355
NHTSA Item Number: 10251390
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24
Date Posted: Feb 8, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4615395
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT

RECORD_ID: 4615406
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
ENGINE AND ENGINE COOLING

RECORD_ID: 4615409
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4615455
NHTSA Item Number: 10251391
Replacement Service Bulletin Number: N/A
Date Added: Mar 6, 2024
Bulletin Number: SA-009-24a
Date Posted: Feb 21, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4564570
NHTSA Item Number: 10249499
Replacement Service Bulletin Number: N/A
Date Added: Feb 1, 2024
Bulletin Number: 09-001-24
Date Posted: Jan 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
UNKNOWN OR OTHER

RECORD_ID: 4564571
NHTSA Item Number: 10249499
Replacement Service Bulletin Number: N/A
Date Added: Feb 1, 2024
Bulletin Number: 09-001-24
Date Posted: Jan 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
ELECTRICAL SYSTEM

RECORD_ID: 4564581
NHTSA Item Number: 10249499
Replacement Service Bulletin Number: N/A
Date Added: Feb 1, 2024
Bulletin Number: 09-001-24
Date Posted: Jan 10, 2024
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a Ã¢??Telematics MalfunctionÃ¢?Â message in the instrument cluster with DTC U3000: 04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics commun
EQUIPMENT: ELECTRICAL

RECORD_ID: 4531459
NHTSA Item Number: 10248387
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-015-23e
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI
ELECTRICAL SYSTEM

RECORD_ID: 4531465
NHTSA Item Number: 10248387
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-015-23e
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI
EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE

RECORD_ID: 4531485
NHTSA Item Number: 10248388
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-021-23b
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: WIRELESS CHARGER/CRADLE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting
ELECTRICAL SYSTEM

RECORD_ID: 4531513
NHTSA Item Number: 10248388
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-021-23b
Date Posted: Dec 7, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger symptom troubleshooting
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4531527
NHTSA Item Number: 10248389
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-025-23a
Date Posted: Dec 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: D
ELECTRICAL SYSTEM

RECORD_ID: 4531562
NHTSA Item Number: 10248389
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-025-23a
Date Posted: Dec 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: D
STEERING

RECORD_ID: 4531591
NHTSA Item Number: 10248390
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-082-23
Date Posted: Dec 8, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STEERING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
STRUCTURE

RECORD_ID: 4531602
NHTSA Item Number: 10248390
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-082-23
Date Posted: Dec 8, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
ENGINE AND ENGINE COOLING

RECORD_ID: 4531633
NHTSA Item Number: 10248392
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: SA-081-23
Date Posted: Dec 5, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you about the water pump sealing mechanism and the criteria if replacement is ne
ENGINE AND ENGINE COOLING

RECORD_ID: 4531670
NHTSA Item Number: 10248393
Replacement Service Bulletin Number: N/A
Date Added: Jan 6, 2024
Bulletin Number: 01-005-23a
Date Posted: Dec 20, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience the check engine light ON with DTC P0126: 00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up The engine temperature gauge fluctuates The low coolant temperature indicator
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4531189
NHTSA Item Number: 10248348
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2024
Bulletin Number: SA-079-23
Date Posted: Dec 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360Ã‚Â°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
VISIBILITY

RECORD_ID: 4531195
NHTSA Item Number: 10248348
Replacement Service Bulletin Number: N/A
Date Added: Jan 5, 2024
Bulletin Number: SA-079-23
Date Posted: Dec 1, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: VISIBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360Ã‚Â°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts.
UNKNOWN OR OTHER

RECORD_ID: 4530597
NHTSA Item Number: 10248290
Replacement Service Bulletin Number: N/A
Date Added: Jan 4, 2024
Bulletin Number: SA-060-23c
Date Posted: Dec 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Missing DTCs. Permanent updates to these procedures in the Workshop Manual (WSM) are in progress and once complete this Service Alert will be updated to indicate the respective (missing) DTCs has been added to the WSM.
COMMUNICATION

RECORD_ID: 4530598
NHTSA Item Number: 10248290
Replacement Service Bulletin Number: N/A
Date Added: Jan 4, 2024
Bulletin Number: SA-060-23c
Date Posted: Dec 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: COMMUNICATION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Missing DTCs. Permanent updates to these procedures in the Workshop Manual (WSM) are in progress and once complete this Service Alert will be updated to indicate the respective (missing) DTCs has been added to the WSM.
POWER TRAIN

RECORD_ID: 4467038
NHTSA Item Number: 10246127
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 05-005-23a
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of th
SEATS

RECORD_ID: 4467088
NHTSA Item Number: 10246133
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-007-23c
Date Posted: Nov 20, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
ELECTRICAL SYSTEM

RECORD_ID: 4467281
NHTSA Item Number: 10246147
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-039-23
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft
EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE

RECORD_ID: 4467296
NHTSA Item Number: 10246147
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-039-23
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT: SOFTWARE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4467331
NHTSA Item Number: 10246147
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: 09-039-23
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control soft
UNKNOWN OR OTHER

RECORD_ID: 4469329
NHTSA Item Number: 10246210
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: SA-027-23c
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4469354
NHTSA Item Number: 10246210
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: SA-027-23c
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.
ELECTRICAL SYSTEM

RECORD_ID: 4469355
NHTSA Item Number: 10246210
Replacement Service Bulletin Number: N/A
Date Added: Dec 5, 2023
Bulletin Number: SA-027-23c
Date Posted: Nov 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000: 04 (Telematics communication unit internal malfunction) stored.
ENGINE AND ENGINE COOLING

RECORD_ID: 4424107
NHTSA Item Number: 10244679
Replacement Service Bulletin Number: N/A
Date Added: Nov 2, 2023
Bulletin Number: SA-032-23a
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
ELECTRICAL SYSTEM

RECORD_ID: 4424296
NHTSA Item Number: 10244679
Replacement Service Bulletin Number: N/A
Date Added: Nov 2, 2023
Bulletin Number: SA-032-23a
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4424354
NHTSA Item Number: 10244679
Replacement Service Bulletin Number: N/A
Date Added: Nov 2, 2023
Bulletin Number: SA-032-23a
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be
UNKNOWN OR OTHER

RECORD_ID: 4420405
NHTSA Item Number: 10244570
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-060-23
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: UNKNOWN OR OTHER
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Permanent updates to these procedures in the WSM are in progress and once complete this Service Alert will be unpublished. While these updates are being completed please see the procedures for DTC P0555.
SERVICE BRAKES, HYDRAULIC

RECORD_ID: 4420406
NHTSA Item Number: 10244570
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-060-23
Date Posted: Oct 11, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SERVICE BRAKES, HYDRAULIC
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Permanent updates to these procedures in the WSM are in progress and once complete this Service Alert will be unpublished. While these updates are being completed please see the procedures for DTC P0555.
EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

RECORD_ID: 4423751
NHTSA Item Number: 10244665
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-042-23a
Date Posted: Oct 6, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4423785
NHTSA Item Number: 10244669
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-009-23i
Date Posted: Oct 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ENGINE AND ENGINE COOLING

RECORD_ID: 4423806
NHTSA Item Number: 10244669
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: SA-009-23i
Date Posted: Oct 23, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
SUSPENSION

RECORD_ID: 4423844
NHTSA Item Number: 10244671
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: 02-003-23
Date Posted: Oct 17, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SUSPENSION
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection gui
POWER TRAIN

RECORD_ID: 4423877
NHTSA Item Number: 10244672
Replacement Service Bulletin Number: N/A
Date Added: Nov 1, 2023
Bulletin Number: 05-005-23
Date Posted: Oct 31, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of th
ELECTRICAL SYSTEM

RECORD_ID: 4370743
NHTSA Item Number: 10243557
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-054-23
Date Posted: Sep 26, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some 2024 model CX-5's are equipped with i-stop which uses a new Yuasa S-95 battery but is still compatible with the current software "Version C" of the DCA-8000 machine. To verify if the vehicle has the Yuasa S-95 battery, see battery label below or verif
ELECTRICAL SYSTEM

RECORD_ID: 4370744
NHTSA Item Number: 10243558
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-056-23
Date Posted: Sep 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Permanent updates to these procedures in the WSM are in progress and once complete this Service Alert will be unpublished. While these updates are being completed please see the procedures for DTC's P2BF5, P2BF6 and P2BF7 below.
EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL

RECORD_ID: 4370745
NHTSA Item Number: 10243558
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-056-23
Date Posted: Sep 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: OTHER: OWNERS/SERVICE/OTHER MANUAL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Permanent updates to these procedures in the WSM are in progress and once complete this Service Alert will be unpublished. While these updates are being completed please see the procedures for DTC's P2BF5, P2BF6 and P2BF7 below.
EQUIPMENT

RECORD_ID: 4370766
NHTSA Item Number: 10243559
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: PF-23-09
Date Posted: Sep 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part will result in a de
POWER TRAIN

RECORD_ID: 4370770
NHTSA Item Number: 10243560
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-055-23
Date Posted: Sep 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023 and 2024 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance.
SERVICE BRAKES

RECORD_ID: 4371113
NHTSA Item Number: 10243568
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-003-23a
Date Posted: Sep 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better
VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

RECORD_ID: 4371235
NHTSA Item Number: 10243569
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-039-23a
Date Posted: Sep 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
STRUCTURE

RECORD_ID: 4371292
NHTSA Item Number: 10243569
Replacement Service Bulletin Number: N/A
Date Added: Oct 5, 2023
Bulletin Number: SA-039-23a
Date Posted: Sep 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: STRUCTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SERVICE BRAKES

RECORD_ID: 4370671
NHTSA Item Number: 10243545
Replacement Service Bulletin Number: N/A
Date Added: Oct 4, 2023
Bulletin Number: 04-001-23b
Date Posted: Sep 13, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SERVICE BRAKES
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and th
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4319556
NHTSA Item Number: 10241633
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23g
Date Posted: Aug 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ENGINE AND ENGINE COOLING

RECORD_ID: 4319590
NHTSA Item Number: 10241633
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23g
Date Posted: Aug 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4319594
NHTSA Item Number: 10241633
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23g
Date Posted: Aug 15, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EQUIPMENT: ELECTRICAL: INFOTAINMENT

RECORD_ID: 4319627
NHTSA Item Number: 10241634
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23h
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT: ELECTRICAL: INFOTAINMENT
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
EXTERIOR LIGHTING

RECORD_ID: 4319637
NHTSA Item Number: 10241634
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23h
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EXTERIOR LIGHTING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ENGINE AND ENGINE COOLING

RECORD_ID: 4319673
NHTSA Item Number: 10241634
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-009-23h
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Un
ELECTRICAL SYSTEM

RECORD_ID: 4319686
NHTSA Item Number: 10241635
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-021-23a
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger Symptom Troubleshooting
ELECTRICAL SYSTEM

RECORD_ID: 4319695
NHTSA Item Number: 10241636
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-021-23b
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Qi Wireless Charger Symptom Troubleshooting
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

RECORD_ID: 4319748
NHTSA Item Number: 10241637
Replacement Service Bulletin Number: N/A
Date Added: Sep 5, 2023
Bulletin Number: SA-050-23
Date Posted: Aug 28, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may complain about scratches on the instrument cluster lens.
EQUIPMENT ADAPTIVE/MOBILITY

RECORD_ID: 4298510
NHTSA Item Number: 10240487
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-017-23d
Date Posted: Jul 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: EQUIPMENT ADAPTIVE/MOBILITY
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
LANE DEPARTURE

RECORD_ID: 4298512
NHTSA Item Number: 10240487
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-017-23d
Date Posted: Jul 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: LANE DEPARTURE
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
ELECTRICAL SYSTEM

RECORD_ID: 4298514
NHTSA Item Number: 10240487
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-017-23d
Date Posted: Jul 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ELECTRICAL SYSTEM
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
ENGINE AND ENGINE COOLING

RECORD_ID: 4298516
NHTSA Item Number: 10240487
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-017-23d
Date Posted: Jul 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: ENGINE AND ENGINE COOLING
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
POWER TRAIN

RECORD_ID: 4298517
NHTSA Item Number: 10240487
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-017-23d
Date Posted: Jul 24, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: POWER TRAIN
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: The CX-90 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.
SEATS

RECORD_ID: 4298525
NHTSA Item Number: 10240489
Replacement Service Bulletin Number: N/A
Date Added: Aug 5, 2023
Bulletin Number: SA-040-23
Date Posted: Jul 14, 2023
MFRINTERNALCAMPAIGNID_SOFTWAREVERSION: N/A
COMMUNICATIONTYPE: Service Bulletin/Repair Instructions
Make: MAZDA
Model: CX-5
Year: 2024
Component Name: SEATS
MFRCOMPONENTSYSTEM: N/A
MFRCOMPONENTSUBSYSTEM: N/A
Summary: Some customers may experience a squeak noise by the center console, this is caused by the center console rubbing on the seat.

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2024 MAZDA CX-5 Technical Service Bulletins (TSBs)

2024 MAZDA CX-5 Technical Service Bulletins

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