Notices
West RX-8 Forum Serving CA, NV, AZ, HI

Recommended OC Area Dealer Service?

Thread Tools
 
Rate Thread
 
Old Mar 20, 2006 | 06:12 PM
  #1  
lmitch6's Avatar
Thread Starter
Registered User
 
Joined: Mar 2006
Posts: 23
Likes: 0
From: Southern California
Recommended OC Area Dealer Service?

Can anyone recommend a good dealer service department in the Costa Mesa area? I've visited a couple since buying my 8 about 2 weeks ago, but wanted to hear about your personal experiences. Thanks!

Update: I had my oil changed yesterday at Browning Mazda in Cerritos. I'd be leary of that place! I noticed the overal feel of the car was different while driving back. It turns out they put over a quart too much oil in it. They didn't seem to believe me until I had them check it for themselves, then they went into "super aplogetic mode"

The search continues.....

Last edited by lmitch6; Mar 26, 2006 at 08:25 AM.
Reply
Old Mar 28, 2006 | 01:16 PM
  #2  
Jedi54's Avatar
Administrator
iTrader: (7)
 
Joined: Mar 2004
Posts: 22,610
Likes: 3,478
From: The Dark Side
I've had good experiences with Tustin Mazda.
Gilbert @ the Service Department is a good guy.
Reply
Old Mar 28, 2006 | 10:47 PM
  #3  
lmitch6's Avatar
Thread Starter
Registered User
 
Joined: Mar 2006
Posts: 23
Likes: 0
From: Southern California
Thanks for the tip Jedi54. I'll be checking them out!!
Reply
Old Mar 28, 2006 | 11:22 PM
  #4  
brattesani's Avatar
broken swaybar king
 
Joined: Feb 2006
Posts: 143
Likes: 0
From: Davis, ca
i bought my 8 at menlo mazda in redwood city, they are good people. easy to work with.
Reply
Old Mar 29, 2006 | 12:48 PM
  #5  
Aratinga's Avatar
Mad as a wet hen
 
Joined: Jul 2003
Posts: 486
Likes: 0
From: Big Blue State on the LEFT
I can second the recommendation for Tustin Mazda. They're pretty good. The bodyshop there is also very good if you ever should need bodywork.... let's hope not!
Reply
Old Apr 4, 2006 | 12:14 PM
  #6  
mikeb's Avatar
100% Italian
 
Joined: Jul 2003
Posts: 9,422
Likes: 0
From: orange,ca
yep
tustin mazda and gilbert are GREAT
Reply
Old Apr 17, 2006 | 06:26 PM
  #7  
slavearm's Avatar
Boost Junkie
 
Joined: Nov 2003
Posts: 683
Likes: 0
From: Orange County, CA
Heritage Mazda in Huntington Beach is fine as well.
Reply
Old Apr 17, 2006 | 08:17 PM
  #8  
newcastle's Avatar
Carbon Fiber Roof
iTrader: (3)
 
Joined: Sep 2004
Posts: 442
Likes: 0
From: Menifee, CA
Yeah they are good too. I live about 2 miles from them.

Originally Posted by slavearm
Heritage Mazda in Huntington Beach is fine as well.
Reply
Old Jun 23, 2006 | 11:59 AM
  #9  
toy4x's Avatar
Registered User
 
Joined: Apr 2006
Posts: 0
Likes: 0
very very good experiences with Tustin Mazda...takes me about an hour to drive there but its always worth it. Gilbert is very good,and he actually calls with updates on your car
Reply
Old Jun 23, 2006 | 06:37 PM
  #10  
Jedi54's Avatar
Administrator
iTrader: (7)
 
Joined: Mar 2004
Posts: 22,610
Likes: 3,478
From: The Dark Side
Yeah, if you go to Tustin, make sure you don't go on a Monday. They're super busy on Mondays and it's Gilbert's usual day off.
You don't want to deal with the service manager Jennifer....she can be a bitch at times.
Reply
Old Jun 29, 2006 | 02:28 PM
  #11  
mikeb's Avatar
100% Italian
 
Joined: Jul 2003
Posts: 9,422
Likes: 0
From: orange,ca
funny you say jen can be a bitch
i like her alot
she is very firm but fair i think

very good looking to
Reply
Old Jun 29, 2006 | 02:34 PM
  #12  
Jedi54's Avatar
Administrator
iTrader: (7)
 
Joined: Mar 2004
Posts: 22,610
Likes: 3,478
From: The Dark Side
Originally Posted by mikeb
funny you say jen can be a bitch
i like her alot
she is very firm but fair i think
She is very firm and fair but I've seen her get "bitchy" with some customers. Not a big deal though, she's still a sweetheart in my book.
Hmm, now if only she'd call me back about my new brakes. (getting TSB done, waiting for parts)
Reply
Old Jun 29, 2006 | 02:40 PM
  #13  
Jedi54's Avatar
Administrator
iTrader: (7)
 
Joined: Mar 2004
Posts: 22,610
Likes: 3,478
From: The Dark Side
Originally Posted by mikeb
very good looking to
Yeah she is. Bummer Mary is no longer there though...she was smokin' hot.
Reply
Old Jun 29, 2006 | 03:09 PM
  #14  
mikeb's Avatar
100% Italian
 
Joined: Jul 2003
Posts: 9,422
Likes: 0
From: orange,ca
i didnt know mary left
she was very nice

where did she go
Reply
Old Jun 29, 2006 | 03:16 PM
  #15  
Jedi54's Avatar
Administrator
iTrader: (7)
 
Joined: Mar 2004
Posts: 22,610
Likes: 3,478
From: The Dark Side
Someone said she went to another dealership because they'd moved her out of the Service Dept and had her in the lobby answering phones?? (so goes the story)

Think she might be at Orange Mazda? ( I forget...)
Reply
Old Jun 29, 2006 | 03:46 PM
  #16  
mikeb's Avatar
100% Italian
 
Joined: Jul 2003
Posts: 9,422
Likes: 0
From: orange,ca
never heard of orange mazda
Reply
Old Jun 29, 2006 | 03:48 PM
  #17  
Jedi54's Avatar
Administrator
iTrader: (7)
 
Joined: Mar 2004
Posts: 22,610
Likes: 3,478
From: The Dark Side
MAZDA OF ORANGE
1360 W. KATELLA
ORANGE, CA
92867
Phone: 714-633-6731
Reply
Old Jun 29, 2006 | 05:17 PM
  #18  
mikeb's Avatar
100% Italian
 
Joined: Jul 2003
Posts: 9,422
Likes: 0
From: orange,ca
are you serious
i went to tustin mazda for three years and there was a orange mazda
that is about two seconds from my house

LOL
Reply
Old Jun 29, 2006 | 05:41 PM
  #19  
Jedi54's Avatar
Administrator
iTrader: (7)
 
Joined: Mar 2004
Posts: 22,610
Likes: 3,478
From: The Dark Side
Must be a tiny *** dealership because I'd never heard of it until today either.

I did a search on mazdausa.com and that's what it came up with.
Reply
Old Jun 29, 2006 | 05:53 PM
  #20  
danielk015's Avatar
Registered
iTrader: (1)
 
Joined: Sep 2002
Posts: 454
Likes: 0
From: Aliso Viejo, ca
has anybody got their car serviced over at irvine mazda, or the phillips mazda in laguna hills? THose two are closer to me.. but it seems like tustin is the favorite place so might be going there
Reply
Old Jun 29, 2006 | 05:55 PM
  #21  
Jedi54's Avatar
Administrator
iTrader: (7)
 
Joined: Mar 2004
Posts: 22,610
Likes: 3,478
From: The Dark Side
^^^

Mike, Tustin Mazda should pay you and I royalties for all the business they get from us.
Reply
Old Jun 29, 2006 | 06:42 PM
  #22  
mikeb's Avatar
100% Italian
 
Joined: Jul 2003
Posts: 9,422
Likes: 0
From: orange,ca
for sure^^^
i went to them for three years
they took really good care of me everytime

now if they come out with a rx7 my business will go to tustin mazda LOL
Reply
Old Jun 29, 2006 | 11:01 PM
  #23  
billy19usa's Avatar
Registered User
 
Joined: Mar 2004
Posts: 45
Likes: 0
From: Orange County
Tustin Mazda

I've been taking my 8 to Tustin Mazda for the last 2 years. I had my 8 in there for warranty work and one of the guys backed my car up to something. Then they tried to hide it from me. But, overall they took care of the problem and a few freebies.

Gilbert or Bob is cool. Jenn, she can be a little moody at times but her looks make up for it..lol
Reply
Old Jun 29, 2006 | 11:38 PM
  #24  
Razz1's Avatar
Mu ha.. ha...
 
Joined: Aug 2004
Posts: 14,361
Likes: 3
From: Cali
I use Herritage Mazda in HB.

they're great.
Reply
Old Jul 8, 2006 | 01:54 AM
  #25  
Rinkadink's Avatar
Registered User
 
Joined: Jul 2006
Posts: 134
Likes: 0
From: Orange County, CA
Mary is a Mazda of Orange. Nice gal, but I got screwed over with the "Could not Duplicate" BS with my front brake squeaking.
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -5. The time now is 04:33 PM.