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Internet Sale Price not Upheld

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Old May 14, 2009 | 11:31 AM
  #1  
renesisgenesis's Avatar
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From: Eugene, Oregon
Internet Sale Price not Upheld

The night before I bought the 8 back in January the dealer had posted a newly reduced sale price for the car of about a grand less. I went back to the dealer and said that I want to pay the sale price, instead of the price that I had been quoted at the day before. They claimed the sale price had been changed in error. I was annoyed. I said something like "So you are saying that someone driving down from Seattle (like 5 hours away) and asking to pay the sale price they saw online would be denied and told this was just a mistake?" They said that they would win in court and I realized it wasn't worth the agony of dealing with this, plus the poor relationship I would be building with the dealer who is to service my car for many years in the future, so I gave in and said fine.

Maybe they would win in court, but I thought that if you advertise something at a price which is not obviously wrong (missing a decimal point or missing a zero or something), then you must sell it at that price. The catch tho is that they can obviously refuse service to anyone for any reason except race. This still seems odd though that they would refuse service to someone who is asking to buy something at the price you advertised it for.
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Old May 14, 2009 | 11:34 AM
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TheWulf's Avatar
My 8 looks like a Smurf
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I would just print it out and go to another dealer. You'd probably get them to match it.
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Old May 14, 2009 | 11:36 AM
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Also post the name of the dealership in the Good/Bad Dealerships thread.
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Old May 14, 2009 | 11:37 AM
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i got my car for 10k less then advertised. I got a GT W/ no nav and paid for a sport
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Old May 14, 2009 | 11:40 AM
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I'd never go back to that dealer....get all ur service done somwhere else or do it yourself
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Old May 14, 2009 | 12:33 PM
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You actually agreed to pay the advertised sticker price on the car in the first place?? Well, obviously you did if you realized it was advertised at 1K less the day afterwards. You are a dealership's dream customer

5 hrs away or not, you should have got up and walked out, they wouldnt have let a 20+ thousand dollar sale walk away for no measely 1K. They were already taking you for 2-3K more than what they would have taken had you haggled with them, so 1K would have been easy for them to agree to. Obviously they could tell you werent the haggling type and bluffed you into the sale. Sucks
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Old May 14, 2009 | 12:47 PM
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From: Eugene, Oregon
Originally Posted by jones75254
You actually agreed to pay the advertised sticker price on the car in the first place?? Well, obviously you did if you realized it was advertised at 1K less the day afterwards. You are a dealership's dream customer

5 hrs away or not, you should have got up and walked out, they wouldnt have let a 20+ thousand dollar sale walk away for no measely 1K. They were already taking you for 2-3K more than what they would have taken had you haggled with them, so 1K would have been easy for them to agree to. Obviously they could tell you werent the haggling type and bluffed you into the sale. Sucks


I didn't mention that I actually lowered the price enough from what they had originally offered me by about 10-15% once you consider the trade in value of my previous car, so I wouldn't say they took me, or that I wasn't the haggling type. I did my research and gradually got them to lower the price. This is the only dealer in my area so I didn't want to develop a bad relationship, even tho it does seem like BS to not sell a car for what you advertise it at...
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Old May 14, 2009 | 10:11 PM
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did you buy it?
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Old May 14, 2009 | 10:37 PM
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^I"m guessing cause it says the night before i BOUGHT my 8 the dealer etc etd....
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Old May 14, 2009 | 10:58 PM
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whoever would pay msrp for a car....

yeesh
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Old May 16, 2009 | 08:05 PM
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A dealer will quote you a price over the phone, then jack it up when you're in there to buy. Or quote a price when you're negotiating, then jack it up when they write up the paperwork.

Why should the Internet be immune to that time-honored tradition?

Ken
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Old May 16, 2009 | 08:44 PM
  #12  
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"if u buy it today we give you xxxxx"

"that internet price only works if u finance thru us at 10% apr"

etc etc ...
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Old May 16, 2009 | 08:48 PM
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^yes that is also true!
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