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Engine warranty, dealer problem

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Old Apr 17, 2009 | 06:26 AM
  #1  
atliing's Avatar
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EU Engine warranty, dealer problem

hello
I´ll just get right to the point. The problem is that my rx-8 is 2004 model and driven 36.000 km. I imported it from U.S.A. to Iceland(europe) 2007 and it has bin running very well since then. But earlier this week it started to make terrible noises from the engine and then the CEL started blinking and then it died.

I have talked to my dealer and they just say "there is no warranty on cars imported from U.S.A." when i´m telling them that the engine is in warranty for eight years and 100.000k after it is produced.

I just ask is this really right...???
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Old Apr 17, 2009 | 07:08 AM
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You imported to ICELAND and you expect a warranty?
ICELAND. Clue is in the title.
Personally, I would've bought Mazda's SX-10 rotary snowmobile but hey, to each his own.


Seriously though, if you called and asked, then they're probably right. Imports aren't very "warranty friendly."
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Old Apr 17, 2009 | 07:21 AM
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ThEy MaDe Me Do It
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Well, I'm not sure, but the warrenty should still be there. Some guy was just talking about that from cuba or somewhere down there. To be on the safe side just call mazda itself and find out unless someone on here knows more about importing cars since I've never imported one.
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Old Apr 17, 2009 | 07:53 AM
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thx guys... yes it would be great to hear from someone that has bin throught this situations...
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Old Apr 17, 2009 | 08:30 AM
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I do not think Mazda in Iceland have to honor warranty from Imported cars.
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Old Apr 17, 2009 | 10:29 AM
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Call up your the Mazda Rep for your area (Iceland) and ask them; they will be able to better assist you and maybe even work something out.
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Old Apr 17, 2009 | 02:04 PM
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mazda rep. ?? update me I can´t belive that the warranty the factory give up just counts in the country where the car is sold first it should count world wise
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Old Apr 17, 2009 | 04:31 PM
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Warranty on US cars is supported by Mazda USA. You might need to send it back to the US to get warranty work done. But the warranty might have been voided by driving it outside the US. You should look up what the warranty booklet says.

Ken
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Old Apr 17, 2009 | 05:11 PM
  #9  
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I have a feeling you're going to get shafted here. Your best bet will be either find a friend that is mechanically savvy to help you with fixing these issues yourself...cause the dealer will more than likely not keep the warranty since it was an imported model.
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Old Apr 18, 2009 | 11:56 AM
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You have to send your 8 back to the usa for the warranty. I have a friend who brought his 350z to Korea. He had some kind of "key" issues, he wasn't able to open the door when his Z was arrived lol He asked both Nissan and Infinity dealers in Korea, but they refused to do it for him. So he had to send back his Z here
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Old Apr 18, 2009 | 12:37 PM
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shii... i think it is cheaper for me to buy new engine than send it to usa. and back
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Old Apr 18, 2009 | 01:30 PM
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The US engine warranty is only valid in the USA.
So the Mazda service in Iceland will certainly not apply the 100,000 mi / 8 years warranty to your car, regardless if it originates from the US or not. Sucks, but that's the fact.

Last edited by Tamas; Apr 18, 2009 at 04:16 PM.
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Old Apr 18, 2009 | 05:34 PM
  #13  
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No car manufacturer transfers warranty from Country to Country...full stop.

You are out in the cold here mate...sorry.
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Old Apr 21, 2009 | 09:49 AM
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then i just transport it back to usa and let them fix it where the car is bought under warranty....
the engine warranty still apply in usa...
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