RX8Club.com - Mazda Denies Engine Replacement

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Quote:

Originally Posted by TeamRX8 (Post 1859185)

If you're doing your own maintenance work and want to maintain your warranty then the receipts must be kept as proof. Believe it or not there are people out there who don't maintain their vehicles properly and then expect the manufacturer to pony up. Manufacturers are in the business to make money, not pay for other people's mistakes. That's why the service information is published in the OM. Mazda is not the bad guy for asking to see maintenance records under this scenario :dunno:

I'm not doubting your word at all, but Mazda doesn't know you from Adam ...

Although I do agree with everything said, the Mazda tech should easily be able to tell if the oil is nasty and may have been the cause of failure. By the same sense, he should easily be able to tell if the oil has been changed every 2k miles as claimed. I guess you can't always go off someones word...... but an extremely large percentage of America changes their own oil. Who thinks that's gonna void their warranty?

Quote:

Originally Posted by TeamRX8 (Post 1865305)

congrats, now please delete this 'tarded thread ...

Why do you think it's retarded, and why should it be deleted?

Useful account of a problem with a dealer, and interesting discussion. Also a good lesson that we need to keep maintenance records. I keep a small notebook in each of my cars where I write everything except gas. Frankly, without that I'm not going to remember when stuff is due. I never thought of it as proof for warranty claims.

RX-8 is the first car I've had with a warranty longer than a year, and thanks to this thread I'm going to save my oil and filter purchase receipts.

Ken

good to hear alex.

beers :beer:

Quote:

Originally Posted by AlexCisneros (Post 1864917)

Update!
I received a call today from the regional manager. He apologized for any inconvenience and informed me that the engine would be replaced under warranty.
:ylsuper:

Alex,
Did any of my work help you out at all? Please let me know if you contacted J up at Mazda USA. If you haven't, please do, if only to let him know that the issue is being handled.
Eric

? RE: Engine Replacement

It seems that our 8s are falling apart. Whats gonna happen with the ppl that are NOT under warranty?
BTW Congrats on the outcome :)

How long is this engine issue under warranty?

Been driving my Civic because my 8 runs so bad. Mazda did full service @ 2500 intervals through 50K miles. I complained about the problem before 30K miles through 69K now. Last time they replaced the coils, and I paid half. 3 dealerships have looked at it. I have had a tech ride with me and witness the problem. A dealership sold and installed a Typhoon 1. The manager said the factory intake was in the trunk. Nope. Go back, and no one knows about it. The other two dealers get off the hook by saying "its the intake". Same dealership left my driver side window down in a thunderstorm. Called Mazda North America at least 3 times. I don't understand how this could have happened under that kind of service. Never had the car on a track. Monday I am going to drop it off at the dealership I hate the least. They can keep it until it's fixed. I can't even drive it at this point. Runs good while it's cool. Get off the freeway or run it hard, it has a bad power loss and crazy sound. It's like a plastic garbage sack flapping in the wind. From the start, I stated I was not looking for a new engine. Just fix mine. Now I want a new engine.

They should not deny you. Glad to see it all went ok for you